Office of Facilities and Asset Management

Program Overview

SAME/CMAA Washington, DC

Customs and Border Protection - Enterprise Services

October 2017

A Day in the Life of CBP…

• Processed – 992,243 passengers and pedestrians

– 67,337 truck, rail and sea containers

– 269,753 incoming privately owned vehicles

– $6.3B worth of imported goods

• Conducted – 1,140 apprehensions between the U.S. Ports of Entry

– 752 refusals of inadmissible persons

– 22 arrests of wanted criminals

• Seized – 7,910 pounds of drugs

– $289,609 in undeclared/illicit currency

– $3.8M worth of products with Intellectual Property Rights violations

• Deployed – More than 1,500 canine teams and horse patrols

– Flew 217 hours of enforcement missions

– 76 float hours of enforcement missions

1

2

Pre-Realignment CBP Organizational

Chart

New CBP Organization

Commissioner

Deputy Commissioner

Chief 1

U.S. Border Patrol

Executive Assistant Commissioner

Air & Marine Operations

Executive Assistant Commissioner

Office of Field Operations

Executive Assistant Commissioner

Trade

Executive Assistant Commissioner

Enterprise Services

1 Chief of USBP has rank of Executive Assistant Commissioner

Executive Assistant Commissioner

Operations Support

3

New Enterprise Services Organization

EAC Enterprise Services

Chief of Staff/Front Office

Office of Human Resources

Management Office of Finance

Office of Information and

Technology

Office of Acquisition

Office of Facilities and Asset

Management

Office of Training and Development

Office of Accountability

Office of Programming Administrative and

Mission Support

Executive Assistant Commissioner Kathryn Kolbe

Assistant Commissioner Karl Calvo

4

CBP C-Suite Structure

EAC Enterprise Services

Chief of Staff/Front Office

Chief Human Capital Officer

Chief Financial Officer

Chief Technology Officer

Chief Acquisition Executive

Chief Readiness Support Officer

Chief Learning Officer

Chief Accountability

Officer

Chief Programming Officer

Administrative and Mission Support

CBP Chief Readiness Support Office Karl Calvo

5

Office of Facilities and Asset Management

7

Assistant Commissioner, Office of Facilities and

Asset Management

Karl H. Calvo

Deputy, OFAM

Robert Janson

Organizational Resources & Support

Division

John Dickerson

Business Operations Division

Michael Germinario

Facilities and Management

Engineering Division

Firances “Fritz” Dutch

Asset and Administrative

Management Division

Margaret Hartigan

Chief of Staff

Ntina Cooper

Mission: To provide facility, tactical infrastructure, asset, commodity, and compliance solutions and expertise to enhance CBP operational success.

Vision: Be an essential strategic partner in the execution of CBP’s mission.

Culture: OFAM is committed to a diverse and inclusive workforce. We empower our team to collaborate, provide solutions, strive for excellence, and serve as a trusted and valued partner to further the CBP mission.

6

Office of Facilities and Asset Management

OFAM Authorities/Delegations

• CBP Readiness Support Officer/Chief Administrative Officer

• CBP Program Authority for Facilities

• CBP Fleet Manager

• CBP Personal Property Officer

• CBP Mail Management Officer

• Real Estate Acquisition up to $5M

• Lease Commitments/Acquisition

• Signature Authority for Environmental Documentation

• Signature Authority for Historic Preservation Documentation

• Execution Authority for: Facilities Construction and Improvement,

Sustainment and Rent

8

CBP Facilities Overview

12

About 4,600 acres of

land across the US

Total of approx. 28M

square feet (SF)

Over 5,600 buildings,

structures, and towers

Approximate $2.9B

portfolio value Breakout of CBP

Facilities: 28M SF

OFAM is responsible for the critical infrastructure that

enables CBP’s mission of securing America’s borders,

while facilitating legitimate trade, travel, and

immigration. The business partner-aligned program

management offices comprising FM&E are stewards

of:

13

FM&E Operating Model B

usin

ess P

art

ners

Op

era

tio

nal

Req

uir

em

en

ts

Planning, Programming

& Budgeting

Planning & Design & Design Standards

Requirements Development

Alterations

MRO

Facility Disposal

Lifecycle Technical Support

Plan Acquire Sustain/Recapitalize

Dispose

Program Control

Facility & Real Property Accounting

Environmental Planning & Compliance

Energy Management

Enterprise Management provides lifecycle technical support to thEnterprise Management provides lifecycle technical support to the entire program.e entire program.

New Construction

Leasing

Purchase

Demolition

Bu

sin

ess P

art

ners

Op

era

tio

nal

Req

uir

em

en

ts

Planning, Programming

& Budgeting

Planning, Programming

& Budgeting

Planning & Design & Design Standards

Planning & Design & Design Standards

Requirements DevelopmentRequirements Development

AlterationsAlterations

MROMRO

Facility DisposalFacility Disposal

Lifecycle Technical Support

Plan Acquire Sustain/Recapitalize

DisposeDispose

Program Control

Facility & Real Property Accounting

Environmental Planning & Compliance

Energy Management

Program ControlProgram Control

Facility & Real Property Accounting

Facility & Real Property Accounting

Environmental Planning & Compliance

Environmental Planning & Compliance

Energy Management

Energy Management

Enterprise Management provides lifecycle technical support to thEnterprise Management provides lifecycle technical support to the entire program.e entire program.

New Construction

Leasing

Purchase

New ConstructionNew Construction

LeasingLeasing

PurchasePurchase

DemolitionDemolition

Through the Program Management Offices and Cross-Organizational Support

offices, FM&E manages CBP’s real property assets through the complete

lifecycle

• Comprised of over 6.5M sqft of space (majority CBP-

owned) mostly on the Southwest Border including:

• 135 Border Patrol Stations and Substations

• 20 Sector Headquarters

• 16 Forward Operating Bases

• 39 Permanent and Interim Checkpoints

• Additional support facilities and infrastructure

Direct Lease 4%

Free Space 1%

GSA Commercial

Lease 21%

Inter-Agency Agreement

1% CBP-owned 69%

GSA Federal Lease

4%

FM&E

USBP Facilities Portfolio

14

Direct Lease 44%

Free Space 1% GSA Commercial

Lease 4%

Inter-Agency Agreement

22%

CBP-owned 29%

GSA Federal Lease <1%

Comprised of over 2.1M sqft of space (majority leased) that

support 26 types of aircraft and 12 types of marine vessels

at:

• 14 Air Branches

• 17 Air Units

• 31 Marine Units

• 3 Training Centers

• 5 National Air Security Operations Centers

• 3 Domain Awareness Centers

• 1 Joint Interagency Task Force

FM&E

AMO Facilities Portfolio

15

Comprised of over 15.2M sqft of space (majority

leased through GSA) including:

• 261 Air Ports of Entry

• 203 Sea Ports of Entry

• 166 Land Ports of Entry

• 20 Field Offices

• Port Offices

• 450 Free Space Inspection Areas

FM&E

OFO Facilities Portfolio

16

Direct Lease <1%

Free Space 36%

GSA Commercial Lease 21%

Inter-Agency Agreement

<1%

CBP-owned 3%

GSA Federal Lease 40%

Comprised of over 4.5M sqft of space (majority leased)

that support all of the operational and mission support

offices in CBP:

• National Capital Region Facilities

• 324 Housing Units

• 2 Canine Training Facilities

• National Targeting Center

• 8 CBP Laboratories

• Advanced Training Center in Harpers Ferry, WV

• Administrative facilities nationwide

FM&E

Mission Support Facilities Portfolio

17

Direct Lease <1%

Free Space <1%

GSA Commercial Lease 55%

Inter-Agency Agreement

2%

CBP-owned 24%

GSA Federal Lease 19%

Tactical Infrastructure Portfolio

The Tactical Infrastructure (TI) Program manages

the planning, construction, and maintenance of

physical components designed to assist the

Border Patrol in securing the border. TI functions

as an impediment that slows, delays, and acts an

obstacle to illicit cross-border activities.

18

KEY FACTS TACTICAL INFRASTRUCTURE

Total Primary Fence: 654

354 Primary Pedestrian Fence miles

300 Vehicle Fence miles

37 Secondary Fence miles

14 Tertiary Fence miles

1,519 Gates/Crossings/Game Panels

1,273 Miles of Roads

14 Bridges

11 Boat Ramps

654 miles of fencing along the Southwest Border

(354 primary pedestrian fence miles; 300 vehicle

fence miles)

Tower Maintenance Repair Program (TMRP) manages the

repair activities for Remote Video Surveillance System

(RVSS), Tactical Communications (TACCOM), and other

related towers as well as the new tower construction

Comprehensive Tactical Infrastructure Maintenance and

Repair (CTIMR) provides maintenance to the TI portfolio

CBP Admin & Asset Portfolio Overview

National Programs

9

National Capital Region Programs

AAMD

Resource Management &

Business Operations

Mobile Assets

Uniforms

Personal Property

Seized & Forfeited Property

Printing &

Graphics PTIP

Forms

National Mail & Freight

Records

Mobile Assets PMO

Administrative Services PMO

Parking

C1 Events

C1 Vehicles

RRB Flags

Valor Memorial

Customer Service Desk

AAMD provides mission–critical assets, commodities, logistics services, and

management responsibility oversight services to its CBP business partners

AAMD

Mobile Assets Program Management Office

Management and oversight of almost 24,000 CBP vehicle fleet

Shared service provider to DHS Components and other agencies (disposals)

Home-to-Work Management of approximately 2,615 authorizations

Policy and Guidance

Risk, internal controls, audit, performance management

Communications and reporting

Strategic initiatives on cost savings and cost avoidance

RESPONSIBILITIES

10

Provides fleet lifecycle management to

enable the safe and efficient transportation

of CBP personnel, detainees, contraband,

and mission equipment vital to accomplishing frontline CBP missions.

AAMD

Personal Property Program Management Office

11

Management of over 835,000 personal property assets valued at $7.7 billion

Management of SAP personal property roles

Policy and guidance

CBP personal property performance management to include the CBP personal

property scorecard, inventories, and other metrics

Risk, internal controls, audit, performance management

Communications and reporting

Strategic initiatives on cost savings and cost avoidance

RESPONSIBILITIES

Provides decentralized management and

oversight of over 835,000 disbursed

personal property assets (valued at over

$7.7 billion) to facilitate and ensure the

mission readiness of CBP assets in support

of CBP operations.

OFAM Centers of Excellence / Best Practices

Regional Maintenance Contracts (Facilities and CTIMR)

Major Facility Delivery - National Targeting Center, San Ysidro LPOE, One

World Trade Center, Advanced Training Center

Energy Savings Performance Contracts CBP Fleet Management and

Fleet Right Sizing

Uniform Allowance Account Management

CBP Mail Program

CBP/DHS Printing and Graphics

Personal Property Inventory Management and Controls

TRIRIGA Facility Life Cycle Management Tool

19

Real Property Portfolio Management

Real Property Reporting

Facility Condition Assessments

Regional Maintenance Contracts

Environmental Compliance w/ NEPA & EOs

Portfolio

Management

Locations

- Property

- Building

- Structure

- Land

Geographies

Organizations

Vendors

People

Reporting

KPIs/Metrics

GIS Mapping

Project Management

Requirements Development

Budget Formulation

Program Management

Schedule Management

Scope Management

Fund Management

Resource Management

Cost Management

Quality Management

Risk Management

Change Order Management

Space/Lease Administration

Lease Management

Annual Escalation Cost

Space Management

CAD Management

Rent Projection

GSA Rent Reconciliation

Specifications

Building System Items

Building Equipment Assets

Document Management

Preventive Maintenance

Corrective Maintenance

Facility Assessment

Condition Index

Deficiency Opportunities

Service Management

Self Service

Contact Center

Warranty Management

Permit Management

Utility Tracking

Water Consumption

Waste Disposal

Green Opportunities

Tracking

LEED Certification

Environmental & EnergyOperation & Maintenance

Conservation and Energy Initiatives

O&M Policies, Process and Standards

Financial audit and reporting

TRIRIGA: CBP’s Real Property Lifecycle Management System

20

Integrating Data Into Budget Requests

Critical – Major repair or

replacement required to

restore function; systems

unsafe

Poor – Significant repairs

required; systems not

fully functional for

building use; does not

meet all codes

Fair – More minor repairs

required; mostly

functional

Good – Some repairs

needed; functions okay

* Excludes GSA commercial/federal, direct leases and free space

21

Yearly Deferred Maintenance and Repair Backlog • Includes maintenance and

repair requirements that were not completed when they should have been and must be deferred to a future time

• FY 2016 Deferred Maintenance Backlog is over 4,900 deficiencies to be addressed:

• $34 million in critical/life safety issue (Priority #1)

• $81 million in deficiencies requiring repair (Priority #2)

• $167 million in past due renewals that need to replaced (Priority #3)

* Backlog does not include issues at GSA, free space and Direct Lease locations

Integrating Data Into Budget Requests

22

Historical Surges and Events

American Recovery and Reinvestment Act

Unprecedented Border Patrol Growth

Hurricane Response and Recovery

Executive Orders: Border Security and Immigration

Migrant Response

Infrastructure Investment

23

Fiscal realities of a constrained budget

Comply with Executive Orders

Respond to operational needs

Sustain new facility deliveries coming online

Recapitalize remainder of CBP’s portfolio

Address the deferred maintenance backlog

Facilities Challenges and Constraints

24

25

Addressing the Facilities Challenges

Keep the lights; address the most critical repairs

Incorporate industry standards in funding

justifications

Renew leases with minimum ‘refreshes’ and limit

expansions/relocations

Support Services from GSA and USACE

Leverage Alternative Funding Sources

Partner with OGAs in Budget Requests

Approaching Resiliency as a Department

26

Donation Acceptance Program:

Section 559

Enables CBP and GSA to explore, foster and facilitate partnerships for POE

infrastructure and technology improvements

Authorizes CBP in collaboration with FSA, to conduct a five-year pilot program where CBP

may enter into public private partnerships for certain services and accept certain donations

27

LPOE Modernization: 5-Year Capital

Plan

Top Priority LPOE Modernization Projects

Calexico West Phase II, CA

Alexandria Bay Phase II, NY

Otay Mesa, CA

San Luis I and II, AZ

International Falls (MN)

Sumas, WA

Coburn Gore, ME

Calais – Ferry Point, ME

Alburg Springs, VT

Beebe Plain, VT

Raul Castro-Douglas, AZ

El Paso – Bridge of Americas, TX

GSA requests the construction/modernization

funding through the Federal Buildings Fund

CBP is responsible for funding the FF&E (RWA

to GSA), rent and staffing

DHS Resilience

The Department of Homeland Security (DHS) has defined resilience as the ability to

prepare for and recover from disruptions that impact mission assurance on our

installations and campuses.

Presidential Policy Directive 21: Critical Infrastructure Security and Resilience

(PPD-21), – states the Federal government has a responsibility to strengthen the

security and resilience of its own critical infrastructure against both physical and

cyber threats.

…having assured access to reliable supplies

...ability to protect and deliver sufficient resources to meet mission essential

requirements

WHEN you need it – WHERE you need it – AS LONG AS you need it

28

What does resilience look like?

• Onsite renewable generation • Energy storage • Controls • Onsite wastewater

treatment • Rainwater harvesting • Energy and water conservation • Service restoration

plan • Multimodal transportation plan • Natural infrastructure or green infrastructure (to

protect from building or highway flooding) • Communications infrastructure

29

30

Energy Savings Performance

Contracts

Yuma Border Lighting– Replaced lighting in 253

outdoor fixtures along 9 miles of border fence.

Completed in 2016.

Result: Improved illumination for border security,

reduced maintenance cost (lights last 5X longer),

and $3M savings ($250K/year) over the 12-year

term will pay the contractor

San Diego Sector (Beyer, Kenney, Pogo Row,

McCain) – Replaced HVAC, controls, and lighting; added

solar panels. Completed in June 2017.

Result: $7.8M savings ($433K/year) over the 18-

year term will pay the contractor

El Centro and Yuma Sector – Replaced HVAC,

controls, and lighting; recommissioned equipment, and

added solar panels. Completion expected in December

2017.

Anticipated result: $21M of savings ($1M/year)

over the 21-year term will pay the contractor

31

DHS Puerto Rico Resilience

Reconstitution Efforts

• January – Request for Information (RFI) – Goal is to understand the universe of existing tested and deployable technology

that will provide resilience to the DHS community at large specific to communication, power, water, transportation, and infrastructure

• Conduct Multiple Stakeholders Meeting(s) – Intent is to:

Obtain information from companies and ‘other’ stakeholders, such as trade associations, utilities, academia, etc. that can provide technology to support the above and

Conduct a ‘collaboration’ among stakeholders to discuss technology, process, and how it might serve the current ‘response to’ and ‘rebuilding later’

• Point of Contact with Questions: Crystall Merlino (crystall.merlino@hq.dhs.gov)

FY 2018 Funding Request

• The FY 2018 President’s Budget, submitted on

May 23, includes:

– Increases for USBP vehicles, uniforms, and forms

– Fixes to CBP rent gaps

– Significant increases in sustainment funding for USBP

– Full cost for the construction of the Brown Field Border

Patrol

• Continuing Resolution through December 8th

32