Prognosis UC Assessor Cloud-based Network Assessment

for Unified Communications

• Certified network assessment solution for Skype for Business in the Skype for Business IT Pro Tools partner program.

• Recommended network assessment solution for Skype for Business and Teams in the Microsoft Fastrack MyAdvisor Practical Guidance for Voice Deployment

Feb 2018

Network Performance: Critical Success Factor

How will the network perform for voice, video, and desktop

sharing?

What is current and expected performance and quality to

cloud UC destinations like Skype for Business Online or Microsoft

teams? Or between physical sites for any UC platform?

How does the current performance compare against the

Microsoft minimum requirements and SLAs?

What and where are the network problems and what

improvements or fixes are needed to ensure overall

performance and a quality user experience?

Click to edit Master title styleWhy network readiness assessment?

Discuss and apply recommended practices; assess the impact to the network; set up the project for successful deployment; perform a traffic simulation to provide insight

Real-time communication is very sensitive to network quality; people have high expectations when it comes to voice quality

Manage risksIntroducing new workloads to the network always creates some risk that the new solution might not perform as expected; existing solutions might suffer due to emerging bandwidth bottlenecks

All product and company names herein may be trademarks of their registered owners

Source: Microsoft Network Readiness Guidance https://myadvisor.fasttrack.microsoft.com/CloudVoice/Guidance

Click to edit Master title styleUnveil risk areasHelps determine potential weak spotsin the network

Prevents congestion points before implementation

Network readiness assessments objectives

Provides recommendations for network configuration

Guides through network optimizationsuch as QoS

Prepares for additional network activities

Provides insight into network performance

Readies customer to redeliver through lifecycle

All product and company names herein may be trademarks of their registered owners

Source: Microsoft Network Readiness Guidance https://myadvisor.fasttrack.microsoft.com/CloudVoice/Guidance

Essentials Advanced

Network Assessment: Essentials vs. Advanced

Provides insight into network requirements

Helps identify potential weak areas

Mandatory part of every implementation

Provides deep dive into weak areas

Provides deep dive analysis and remediation

Delivered by qualified partners

All product and company names herein may be trademarks of their registered owners

Qualified advanced assessment partnershttp://aka.ms/SOF-assess-advanced-network-readiness

Source: Microsoft Network Readiness Guidance https://myadvisor.fasttrack.microsoft.com/CloudVoice/Guidance

Network readiness lifecycle

Network

readiness

assessment -

essentials

Network

Changes

Network

optimization

Network

readiness

assessment -

advanced (if required)

Network

optimization

All product and company names herein may be trademarks of their registered owners

Source: Microsoft Network Readiness Guidance https://myadvisor.fasttrack.microsoft.com/CloudVoice/Guidance

Prognosis UC Assessor

A cloud based UC network assessment

and testing solution

Microsoft certified and recommended

solution for Skype for Business and

Teams.

Comprehensive solution across cloud,

premise, and hybrid environments.

Easy to use and manage

Prognosis UC Assessor:

A Cloud-based Network Assessment Solution!

• Cloud-based solution streamlines deployment

and management

• Synthetic call generation from any PC via small local Prognosis agent (~25MB)

• Site-to-site, site-to-cloud, and full mesh across the entire organization

• Setup and manage from anywhere with remote control

• Unlimited simultaneous assessment tests

• Measure latency, packet loss, jitter, burst packet loss, and out of order packets

• Test with real Skype and Teams cloud destinations

• Many codec options to choose for voice and video simulation

• Results scored against minimum performance requirements for Skype for Business

Site

SiteSite

Site

Site

Customer Premises

Assessment resultsdata sent back to Prognosis Online

Assessment Tests

Prognosis Agent Download

Flexible and Complete Assessments

Any combination of sites and cloud

Site Site Site Site

Site Site

Site

Site

Site

Site

Site

SiteMulti-Office

Main OfficesSatellite Offices Corporate Mesh

Simple Setup, Management, Operation, and Results

1. Create projects, assessments, and agent locations

2. Download Prognosis agent to or send to remote location

3. Start/Stop/Manage assessment tests with remote control

4. Assessment results data sent back to Prognosis Online

5. View assessment results in Prognosis Online

Site

SiteSite

Site

Site

Customer Premises

Assessment resultsdata sent back to Prognosis Online

Start Assessment Tests

Setup and Download Prognosis Agents

1

3 2

Setup Assessment

Review progress and results

5

4

Easy Assessment Setup and Management

• Site-to-Cloud for Microsoft

Skype for Business and Teams

in Office 365

• Site-to-Site for premise Skype

or any UC platform

• Audio or Video assessments

with many codec options for

voice and video

• DSCP stripping detection

Assessment ResultsSummary and Detailed Real-time Results

Hop-to-hop Network Path Performance

• Latency

• Jitter

• Packet Loss

• Burst Packet Loss

• Out-of-order Packets

Path Insight for UC Assessor:Network Troubleshooting and Root Cause Isolation

• Troubleshoot problems identified in each assessment test

• Interrogate network hops and devices across the entire call path network segments

• Instantly identify root cause and responsibility

• Prescriptive remediation guidance in plan English

• Comprehensive UC network health report acrosss entire network

• Many additional advanced UC focused network troubleshooting tools

Integrated Network Device Analysis & Troubleshooting

Site

Simplified Setup, Management, and Results

SiteSiteSiteSite

Customer Premises

Assessment resultsdata sent back

Assessment Tests

1. Create assessment projects, tests, and agent locations

2. Download Prognosis agent or send to remote location

3. Start, stop, and manage assessment tests with remote control

4. Assessment results data sent back to Prognosis Online

5. View assessment results in real-time or for previous tests

Prognosis Agent Download

1

3

2

Assessment Setup & Management

4

Assessment results collated and displayed

5

Key Capabilities

Key Capabilities and FeaturesPrognosis

UC AssessorPath Insight

for UC Assessor

Ass

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an

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est

ing

Site to Cloud (SFB Online)

Site-to-site across LAN/WAN between agents

Run assessments from multiple sites at once

Performance measured and scored against MSFT SfB minimum requirements

Measure latency, packet loss, jitter, and more

DSCP stripping detection (voice, video, app sharing)

Track assessment through entire network, including Wifi Signal Strength

On-screen results for in progress and completed tests

Assessment test data analysis by hour, day, & week

Ne

two

rk

Tro

ub

lesh

oo

tin

g 1-Click troubleshooting network hops and devices across the assessment test path

Instant network device interrogation and root cause identification

Prescriptive remediation in plain English

Router Interface utilization by class of service

Comprehensive Network Health Report with issue diagnosis and remedy prescription

The UC Assessor Advantage

Capabilities

MSFT Network

Assessment Tool UC Assessor

Graphical browser-based user interface

Site to SFB Online and Teams edge point via ‘Anycast’ Transport Relay

Connectivity testing through firewall and proxy connections * *

Measure performance against minimum MSFT requirements

Measure latency, jitter, packet loss, burst loss, and out of order packets

Run multiple assessments from multiple sites simultaneously and continuously with remote

control via web-based management console

Site-to-cloud, site-to-site, and full mesh test scenarios

DSCP stripping detection

Track assessment through entire network path

Wifi Signal Strength in network path

In-flight assessment visibility with real-time status

Summary and detailed assessment results data for each test

Detailed assessment results integrated with hop-to-hop call path

Detailed network device summary performance results * *

Integrated network troubleshooting and root cause isolation for each network device in

the call path * *

* Path Insight for UC Assessor required

What Are Customers saying?“Network assessments can be difficult to setup and lengthy to finish. The new cloud-version of IR Prognosis UC Assessor was great because it was even easier to deploy and saved us time. It took away the headache associated with setting up. On top of that it’s really flexible: We can test multiple locations and manage remotely at ease.”

Jim Banach – UC Practice Group LeadNew SignatureUSA

“We’re delighted with the results of IR’s Prognosis UC Assessor; it started generating real-time insights immediately. The process is straight forward, it’s easier to install and understand; you only need to show someone how to use it once – it was super easy.”

Stuart MooreUC Solutions ArchitectInSync TechnologyAustralia

“The new cloud-delivered version of IR Prognosis UC Assessor has significantly reduced the time to setup and activate a network test because it’s easy to deploy. It provides us with critical data faster to ensure successful UC deployments.”

Jeff Colvin Sr Cloud Operations EngineerTime To MarketUSA

“IR’s Prognosis UC Assessor is fantastic. We saved so much time implementing network readiness assessments. The cloud version is fast and easy to setup meaning we can move forward with UC deployments much faster – which is exactly what our customers want.”

Junichi Okabe UC Business LeadSMXJapan

Solution Partner

Professional Service

• Network Assessment as a

Service

• Qualified system integrators

and service providers perform

as professional service

• Complete end-to-end

assessment planning, delivery,

troubleshooting, and

remediation

Network Assessment on Your Terms

Customer

Self-Operation

• Purchase from qualified

reseller partner

• Setup and self-manage your

own network assessment

• Assessment and network

troubleshooting operated with

in-house resources

Confidential

TO-PARTNER SECTION

• Assessment Usage and Delivery Models

• Partner Value Proposition

• Pricing and Licensing

Assessment as a

Professional Service

• Deliver network assessment as a

managed service

• By the project or engagement

• Troubleshoot problems with

ongoing professional or

managed services

• Partner owns and operates the

solution

PARTNERS: Flexible Network Assessment Delivery

Solution Resale

• Network assessment pre- or

post-deployment

• Resell for customer self-

assessment and troubleshooting

• Customer owns and operates

the solution

Partner Use Case Scenarios

• Cloud UC Deployments – Perform a complete assessment across customer network and up to the cloud

to ensure successful Skype or Teams deployments.

• On-prem deployments, upgrades, and migrations– New Skype for Business Server deployments and upgrades

– TDM to IP voice migrations and upgrades

– Platform migrations between Avaya, Cisco, and Skype

• UC network readiness assessments for new sites, expansions, acqusitions, integrations, etc.

• Troubleshoot UC related problems with WAN/LAN for branch offices, remote workers, and other scenarios

• Recurring Health Checks – Quick install and remote management allows for professional services to perform recurring health checks (quarterly, bi-annually, annually) to ensure ongoing network health and quality of user experience

Network Assessment, Deployment, and Operations For Skype for Business Deployments and Migrations

Step 1

Assess the current network for UC performance

against minimum requirements.

Step 2

Analyze and troubleshoot

identified network issues & problems.

Step 3

Remediate issues found & reassess

network performance.

Step 4 Step 5

Complete end-to-end user experience

and performance management

solution

Setup continuous assessment to

constantly identify problems &

troubleshoot root cause.

UC Assessor Path Insight for UC Assessor Prognosis for UC + Path Insight

Professional Services Revenue and Resale Margin Revenue.Managed/Cloud Services Revenue (coming soon)

Managed/Cloud Services Revenue (coming soon)

PLAN DEPLOY OPERATE

Licensing DetailsUC Assessor Path Insight for UC Assessor

LICENSING • Per assessment, per calendar month• One “Assessment Unit” (AU) = 1 assessment

for 1 calendar month

• # of Network Interfaces• Sold by # of network interfaces, in blocks of

1000

TERMS & CONDITIONS

• AUs are purchased in advanced, held in an online account, and deducted as used

• AUs expire 12 months after purchase,• An assessment is defined as a single

assessment test between 2 locations for 1 month (site-to-cloud, or site-to-site) Each assessment requires a unique agent ID and machine ID combination.

• Any change to agent ID and machine ID will be charged another AU.

• Start/Stop of a single assessment test on the same machine and agent is allowed.

• Partners can pool AUs across customer projects for use as a Professional Service tool for UC network assessments

• Term-license with defined expiration date (extendable)

• Sold per named customer only, cannot be pooled across customers

• Minimum 3 month purchase• May only be purchased for use with UCA• If Path Insight is already owned as a module

of prognosis UC, it may be used with UC Assessor without additional charge.

• Additional fee applies for SNMP v3 encryption.

PRICE LEVELS • Tiered pricing levels based on volume of AUs purchased at one time.

• Tiered pricing levels based on volume of network interfaces

17 Voice & Video Codecs

UC Assessor Prognosis Agent Requirements

The Prognosis UC Assessor is a cloud-based solution with a web based management interface. It requires a small local Prognosis Agent to be installed, which is downloaded and installed from the UC Assessor cloud service.

Hardware - The Prognosis agent software requires the following hardware specifications:

• 2x CPU cores

• 2GB RAM

• 40GB of storage

Software - The Prognosis agent supports the following Windows operating systems:

• Microsoft Windows Server 2008 R2, or newer versions

• Microsoft Windows 7 32 or 64 bit operating systems, or newer versions.

Path Insight for UC Assessor System Requirements

Small Network

For networks 25,000 interfaces or less, the following

hardware is required:

• Pentium 1ghz processor or faster (Virtual server is

fine)

• 10 GB of free disk space

• 2 GB of RAM for the service (4 GB RAM minimum

for the server)

• 100 MBPS Network Interface Card

• Runs on both 32 and 64 bit Windows

deployments

• Operating systems: Windows 2000

Server/Advanced Server, Server 2003, Server

2008, Server 2012, Server 2016, Windows 2000

Professional, Windows XP Professional, Windows

Vista, Windows 7, Windows 8, Windows 10

Medium Network

For networks with more than 25,000 interfaces, but

less than 100,000 interfaces, the following hardware

requirements are suggested:

• Dual-core 2ghz processor or faster (Virtual

server is fine)

• 50 GB of free disk space

• 2 GB of RAM for the service (4 GB RAM

minimum for the server)

• 100 MBPS Network Interface Card

• Runs on both 32 and 64 bit Windows

deployments

• Operating systems: Windows 2000

Server/Advanced Server, Server 2003, Server

2008, Server 2012, Server 2016

Assessment Estimate Calculator

Assessment Planning: Calculating # of Assessment

and Assessor Units (AUs) Required

• An assessment calculator can

be used to determine how

many AUs are needed to be

purchased.

• Enter quantity of major sites,

data centers, and branch

offices to test from.

Assessment Network Troubleshooting Planning: Calculating #

of Network Interfaces

• As a general rule, you can estimate the # of Network Interfaces at 2x the number

users.

• To obtain accurate count of Network Interfaces (NIs) download the Network

Interface Discovery Tool http://pathinsight.ir.com/download/IntDiscoveryTool.zip

Step 1: Enter the IP address range or ranges that you want the program to scan to

find SNMP manageable devices.

Note: It is advised to not enter class A or B subnets to scan, as it might take many

hours to days to complete the scan (each class C subnet takes roughly 30 seconds

to complete).

Step 2: Enter the SNMP credentials to use to detect devices.

Step 3: Choose which interfaces should be included.

The tool will scan the specified subnets and find the SNMP manageable devices

and interfaces. When the tool is finished, it will save a file named

IntDiscoveryToolLog.txt. At the end of this file, it will display the total interface count

that matches the network.

Note: The IntDiscoveryTool program can be launched again to scan the same

network with different options.