Saif RahmanSaifrahman72@yahoo.com B 403, Mahindra Eminente, SV Road, Goregaon, Mumbai-62

+91-9981533505

ObjectivesWith 19 years of work experience in sales and business development, am looking for challenging roles in handling large businesses across the globe.

EducationHave done my schooling from Campion School Bhopal.Passed out 12th in 1990, after schooling I did my Bachelor of Engineering in Electrical, with specialization in Computers and Electronics

Got Distinctions in Key Subjects

ExperiencePresently working in Bharti Airtel Ltd as Regional Business Head. Am in Airtel from last 10 years. Started my journey at Airtel in 2006 as Regional Business Manager based at Pune handling Data and Fixed line Business for Rest of Maharashtra. In 2007, I was elevated as Regional Business Head for MPCG based out of Bhopal heading all line of businesses (Data, Mobiles, Fixed line). In 2009, I was promoted and Rajasthan also got added under me. I continued till 2013 in this role and won some very strategic deals - MP Swan, Rajasthan Swan, CG Swan, VC deal of MP High Court, MPLS deal of Impetus, NSB BPO, and Monnet etc. My Region had this unique accomplishment that all the state wide area network deals are with airtel. In 2013, I was promoted as General Manager/B3 band which is a very coveted rank within Airtel. From 2013 till date am heading mobility and fixed line business for west. West has five large circles – Mumbai, ROM, Gujarat, MPCG & Rajasthan. I handle revenue in tune to Rs. 8000 Million. I have a direct and indirect team of sales, product, marketing, distribution, and channel partners under me. Few Strategic accounts handled are TCS, Infosys, Cognizant, Wipro, Tech M, Modelez, Pidilite, Arvind Mills, Trident, Zydus, Volvo Eicher, Star TV, Sony, TOI, SBI, Shree Cement, L&T, Impetus, Ruchi oils, ICICI, HDFC, Axis, Bayer and all the Five Governments under my territory.

Skills Domain knowledge in telecom across products and solutions for all the three product line – Data,

Mobile, Fixed line. Handling large and complex deals, dealing with Senior Bureaucrats. Handling large corporates. Deep Knowledge of handling Government Deals/RFPs. Managing Large teams, Handling Business through Channel Partners, Own Stores, Direct Teams Exposure to large part of India.

SAIF RAHMANSAIF RAHMAN403, Mahindra Eminente, Goregaon ( West ), Mumbai403, Mahindra Eminente, Goregaon ( West ), MumbaiMobile: +91 9981533505 ~ Ph. (Res.): 022 40044445 ~ E-Mail: Mobile: +91 9981533505 ~ Ph. (Res.): 022 40044445 ~ E-Mail: saifrahman72@yahoo.comsaifrahman72@yahoo.com

Seeking assignments to head Business Operations, with focus on Market & RevenueSeeking assignments to head Business Operations, with focus on Market & Revenue Expansion (Global Level).Expansion (Global Level).

Competencies

Managerial- Strategy Planning - Profit Centre Mgt.- Strategic Operations & Expansion- Turn Around Management - Personnel Management- Execution Excellence

Functional- Business Development- CRM- Product Positioning- Market Intelligence- Team Management- Key Account Management

Commercial- Service Delivery- Administration- Compliance/ Documentation- Estimation & Costing- Overall Governance

Professional Snapshot

An astute & result oriented professional with over 18 years of extensive experience in operations, business development & CRM with profit accountability.

A keen strategist with expertise in managing entire operations with key focus on top & bottom line profitability by ensuring optimal utilization of resources.

Attained proficiency in Business Development, Sales Operations activities- Breaking new avenues & driving growth.- Establishing brands & bagging breakthrough orders.- Proactively conducting opportunity analysis by keeping abreast

of market trends and competitor moves to achieve market-share metrics.

- Key Account Management for a high satisfaction index. Ensured successful ramp up of business assignments; while

working in coordination with clients and ensuring effective service deliverables.

Developing relationships with key decision-makers in target organizations for revenue.

Managing activities pertaining to negotiating/ finalization of deals (techno commercial) for smooth execution of sales & order processing.

Proficient in developing & streamlining systems with proven ability to enhance operational effectiveness and meet operational goals within the cost, time & quality parameters.

EMPLOYMENT HIGHLIGHTS

Since May’06 with Bharti Airtel Ltd. (Enterprise Services)Career Path:April ’13 – till date :: General Manager. Heading Voice ( Mobile and Fixedline ) business for West region (Mumbai, Maharashtra, Goa, Gujarat, MP, Chhattisgarh and Rajasthan) based at Mumbai.June ’11 – April ’13 :: Regional Business Head - Madhya Pradesh, Chhattisgarh & Rajasthan, based at BhopalJune ’09 – June’11 :: Promoted as Dy. General ManagerJul’07 – June’09 :: Regional Business Head (Sales & Operations) for Madhya Pradesh & Chhattisgarh. May’06-Jul’07 :: Senior Regional Business Manager, Pune

Role as Regional Voice Head – West (Mumbai, Maharashtra, Goa, Gujarat, MP, Chattisgarh and Rajasthan) :

Heading sales, product, channel marketing and communication for voice business in west. Responsible for designing GTM for all circles in west. Managing and growing corporate postpaid customer base of 1.6 Million.

Generating revenue of Rs.7000 million per year through a direct team of 7 Channel heads, 25 Channel Managers, 20 exclusive AB Channel Partners, 400 FSEs, COCO(Airtel Own Stores ).Also leading teams of product, tariffing,channel marketing, branding & UNR and ensuring business and channel ROI .

Controlling GAC and SND for all circles under west region. Grow revenues by 20% YoY . Driving many Business initiatives across west as being a senior member of Executive Committee. Leading 4G/3G initiatives across 5 circles in West region. Closely working with all 5 Mobility(b2c) CEOs on strategizing and executing circle specific initiatives Few Key accounts handled are TCS, Mahindra&Mahindra, Godrej, L&T, Accenture, CapGemini,

Wipro,Cipla,Mondelez,Sanofi,Bayer,Fullerton,HDFC,ICICI,Axis,SBI,PNB,Reliance,Pidilite,Mantralaya,Best,LIC,E&Y, Zydus, Torrent, Government of Gujarat, Arvind Mills, ONGC, Infosys, Cognizant, Amdocs, KPIT, Zensar, Persitant, Bajaj, Kirloskar, Fonolex, Government of Maharashtra, Schnieder, Siemens, Shree Cement, Government of Rajasthan & MPCG, Impetus, Ruchi, DB, Lupin, P&G, Avtech, Volvo Eicher, FCI, Standard Chartered Bank, WNS, JP Morgan, IDBI, Canara bank, PNB, SBI Life, Jindal, NTPC, Tata Group, Star TV, Sony, etc.

Role as Regional Business Head (MP, CG & Rajasthan) :

Accelerating the data business by 80% YoY with effective management of team comprising of 20 employees(KAMs,VAMs,RMs,SAMs,Projects,Collection) bringing forth a business to the tune of Rs. 800 Million from Data(MPLS,Internet,IPLC,VCS,NLD),Fixedline, Mobiles, VAS, NIPS, Data Center, & other conferencing solutions.

Active member of Executive Committee (EC) of West which is a very privileged committee. Reporting to the COO - West. Interacting and Building PR with Top Government Officials and Corporate Heads. Key Accounts handled are Government of MPCG & Rajasthan, Shree cement, Monnet, Prism Cement, Data Infosys, JK

Lakshmi cement, Heera Group, Chibs, Jaiswal neco, SBBJ, High Court, MPSEB, Impetus, Ruchi, Nai Duniya, Tata International, Avtech, Eicher Motors, NSB BPO, Dainik Bhaskar etc.

Highlights as Regional Voice Head (15- 16 ) :

Won GOLD award for astonishing success in 4G launch acquisitions Recognized and applauded for highest contribution on my plan Business conversion Won the National Smile Council Award for best region in Q4. Awarded Highest contribution Award on 4G Dongles acquisition nationally

Highlights as Regional Voice Head (14- 15 ) :

Won Best Voice Head Award. It’s a yearly contest between 3 Regions ( North-East, South & West ) My Performance was adjudged as – STRONG. Transformed the entire voice business Successful launch and execution of My Plan in Enterprise set of accounts. This was a huge transformation Successfully owned complete (Gross Acquisition Cost) GAC for all 5 circles in west. Consistently organized Channel Partners meets across Successfully lead Loop Acquisition Teams won top 3 position for leading strategic initiative called STRAP Projects Business moved from 33K postpaid acquisition per month to 45000 per month. West region stood top in incremental business under High rental and Mobile Internet acquisition Leading 4G launch in Mumbai and Pune.

Highlights as Regional Voice Head & Regional Business Head (13- 14):

Won Smile council award as best RBH consecutive for 3 Quarters. Grown the GSM base by 31% that is from 0.8 million to 1 million plus for premium postpaid customers across west. Acquisition grown by whopping 46% that’s is from 2.75 lacs LY to 4 lacs customers in CY. Mobile Internet Revenue grown by huge 65% over last year. Monthly average business increased from 22k to 33k that’s is 50% YoY growth. Organized certified trainings for FSEs. Successfully organized 2 Large Channel partner meet at Mumbai and Pune . Grown west region by whopping 46% in GSM postpaid and in revenues by 14% on YoY basis.. Successful launching and seamless execution of My Plan Business on Postpaid platform which has taken the market

by storm. Entire marketing, branding ,GTM, partners schemes, trainings to field staff is lead by my office. Successfully executing Channel Partner meets every Quarter. Financial Health of exclusive Airtel Business channel partners improvised substantially. Panel member for premier account management trainings for key account managers.

Highlights as Regional Business Head (12- 13):

Rated as TOP talent for 12- 13 performance. Promoted as General Manager in coveted “ B3 “ Band Cracked large and complex deals like MP SWAN, CG SWAN, Rajasthan SWAN, Impetus, Ruchi soya, State Bank of

Bikaner, Monnet etc. Was awarded as the Best RBH for Q4 since our circle MP,CG & Rajasthan stood Nationally number 1 in all parameters. Grown the region multifold in Data and Voice business. Rated Surpassed Expectation for 11 – 12 performance. In July 2011 my role has been enhanced from Business Head – MP & CG to Business Head MP, CG & Rajasthan Won Rs. 1200 Million SWAN project from Rajasthan Government.

For year 2010 –11 performance I won “ Airtel Achievers Club Contest “ & was adjudged as Best Business Head Nationally.

For year 2010 –11 performance I was adjudged as TOP TALENT. Holds the distinction for attaining & implementing TL 9000 & ISO 27001 Certification Standards in the organization. Generated a business worth Rs. 520 Millions in the FY 2010-11.Growth of 10 % YoY. Conducted surveys for Employee Satisfaction (E-SAT) which resulted in showing the organization amongst the top on

the Gallup Score Card. Organized several customer engagement programs like movie shows, ghazal nights, CXO meets on regular interval. Instrumental in introducing Six Sigma Projects in the organization. Organized several employee engagement programs like Couples party, Family day out, Outbound to exotic locations

on regular interval. Adjudged as “Surpassed Contributor” for the exemplary performance in year 2010-11. Growth in 08 –09 as compared to last 2 years – GSM base grown by 4X,Revenues by 3.5X,Acquisition by 3X.Fixedline

Base grown by 2X,Sales grown by 1.6X.PRI Business grown by 10X.Data revenues grown by 1.84X & Order Booking grown by 8X.Manpower Productivity in 08 – 09 grown by 3.2X.

Gallup score for 10 - 11 is at 93th percentile up from 89th percentile last year & 75 percentile last to last year. CSMM score 10 –11 is at 94 %.My circle stood No. 1 in West and Nationally No. 3. Adjudged again as “Surpassed Contributor “ and also promoted as “ Dy. General Manager “ for the

superlative performance in year 2008 - 09

Role as Senior Regional Business Manager: Monitoring sales operations across Maharashtra for Data & Fixed line Products like IPLC, Managed Services, MPLS, LL,

Internet Bandwidth & Access Products (PRI, Centrex). Managing the business revenue worth Rs. 400 Millions from Data & Fixed line Business

Highlights as Senior Regional Business Manager: Instrumental in the increase of market penetration from 12% to 30% in data product line. Accelerated the revenue market share from 5% to 42% in access product line. Received several rewards & recognition for turning around the entire business in just 3 months. Played a major role in changing magnitude in data by generating revenues from Rs. 2.7 Million per month to Rs. 20

Million per month. In Access business, scaled from Rs. 3 Million to Rs. 20 Million per month in just 15 months. Awarded the Business Excellence in designing new process which was later replicated & implemented Nationally. Recognized for exponential growth in the organization & identified for fast growth and short listed for elevation to

Operational Head Position. Adjudged as “Exceptional Contributor” for the exemplary performance in year 2006-07.

PRECEDING ASSIGNMENTS

Sep’05-May’06 with TATA Teleservices Ltd. (TTSL), Bhopal as Head – Enterprise Business Group

Role: Penetrating and ensuring market dominance of all TTSL products in all the Top Corporates, all Government

Organisations, Public Sector Units & Top Local Accounts. Spearheading sales operations through the effective team of 5 Assistants Managers, who are enterprise In-charge for

5 different clusters (Bhopal, Indore, Gwalior, Raipur & Jabalpur). Creating awareness about all Enterprise Business Group’s products/ solutions in Top Corporates & SME A accounts. Managing the operations across both Madhya Pradesh and Chattisgarh. Designing all the Tariff Plans so as to be competitive & profitable after insightful analysis of the competitors.

Highlights: Credit for building the entire team for the rollout of enterprise business in both the states. Drove the teams to crack new accounts and accelerated business even in the face of stiff competition.

Sep’02-Sep’05 with Reliance Infocomm Ltd., MumbaiCareer Path:Sep’02-Apr’05 Sales Manager – Enterprise BroadbandApr’05-Sep’05 Product ManagerHighlights as Product Manager: Launched prepaid wireline product in just 5 months.

Designed product – Tariffing in PRI & Centrex which helped in retaining many accounts nationally.Highlights as Sales Manager – Enterprise Broadband: Ranked 5th nationally for absolute sales & adjudged amongst Mumbai’s Top 5 Managers. Bagged the first ISDN PRI & DIA order from Zandu Pharmaceuticals nationally for Reliance Infocomm. Retained the title of High Performer in the All India corporate sales team during the year 2003; 2nd highest

performer in the all India corporate sales team for the month of Sep’2003. Stellar role in generating sales revenue of INR 200 Lakhs against INR 150 Lakhs target in 2002-03.

Oct’98-Sep’02 with Godrej & Boyce Ltd., Jabalpur / Bhopal / Mumbai / Chennai

Career Path:Oct’98-Oct’01 Executive in Sales & ServiceOct’01-Apr’02 Assistant ManagerApr’02-Sep’02 Deputy Business Manager

Highlights Holds the credit for attaining sales revenue of INR 35 Million from the product mix. Commenced career Jul’97-Oct’98 with Usha International Limited, Bhopal / Indore as Area Sales ExecutiveEDUCATION1997 B.E. (Electrical) from Barkatullah University, Bhopal with 1st Division.

(Specialization in Power Electronics & Computers).Other Accolades: Recipient of 1st Prize on presenting paper on “Fault Diagnostic of an Electric Locomotive” in ELECTRAMA ’97.TRAININGS / COURSES ATTENDED Managing your customers for profits and not for sales at NMIMS, Mumbai. Designing of Performance Management Process. Airtel Certified Sales Professional – Level 2. Generative Leadership. Second level Leadership Program. Business Manager’s Development Program (MDP) at Indian Institute of Management,

Ahmedabad. Overcoming challenges in today’s times – Franklin Covey Six Thinking Hats – Dr. Edward De Bono Crucial Conversation – Vital Smarts Airtel Future Business Leader program at ISB. Hyderabad ( November 2011 ) Airtel Leadership Program by Centre for Creative Leadership ( August 2015 ), It’s a very special

Program for GMs and above.

PERSONAL VITAEDate of Birth : 11th February 1972Permanent Address : HIG – 28, Ankur Complex, PH-IV, Shivaji Nagar, Bhopal – 462016, Madhya Pradesh.

Ph. (Res.): 0755 4041937

REFERENCES: AVAILABLE ON REQUEST