Profile of Alok Das
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PROFILE OF ALOK DAS PERMANENT ADDRESS ALOK DAS S/O ASHIS KUMAR DAS SATISH BHABAN AGAR PARA TARA PUKUR MAIN ROAD KOLKATA-700109 WEST BENGAL PH-09769878427 [email protected] Career Objective: To develop my knowledge, skill and attitude and to work competently in this hospitality industry. Academic Qualification: 10+2 from WBHSE 3 year Diploma in Hotel Management from NALANDA INSTITUTE OF ADVANCED STUDIES, SALTLAKE, Kolkata – India B.Sc in Hotel Management and Tourism from ANNAMALAI UNIVERSITY PROFESSIONAL ATTRIBUTES : Friendly, Hard working, Sincere and polite, Management skills, Positive attitude, Good communication skills.
Transcript of Profile of Alok Das
PROFILE OF ALOK DAS
PERMANENT ADDRESSALOK DASS/O ASHIS KUMAR DASSATISH BHABANAGAR PARATARA PUKUR MAIN ROADKOLKATA-700109WEST [email protected]
To develop my knowledge, skill and attitude and to work competently in this hospitality industry.
10+2 from WBHSE 3 year Diploma in Hotel Management from NALANDA INSTITUTE OF
ADVANCED STUDIES, SALTLAKE, Kolkata – India B.Sc in Hotel Management and Tourism from ANNAMALAI
UNIVERSITY
Friendly, Hard working, Sincere and polite, Management skills, Positive attitude, Good communication skills.
Current Designation : Housekeeping Executive
Expecting designation: Housekeeping Asst. Manager
Career Objective:
Academic Qualification:
PROFESSIONAL ATTRIBUTES :
Job Expectation:
Currently working with Leela Mumbai as a House keeping Shift In Charge.
Worked with The Leela Palace Chennai as a pre-opening team member in Housekeeping Department. Role Supervisor.(DEC-2011 to APR-2014)
Worked as a supporting team at Leela Palace New Delhi for 3 months.
Worked with Hyatt Regency Kolkata as a House Keeping Team Leader. (JAN -2011 to DEC-2011)
Worked as a House Keeping junior supervisor at The PARK Kolkata.(AUG- 2009 to DEC-2011)
Worked as a Housekeeping Associate (Room Attendant) in Taj Krishna, Hyderabad (JULY- 2008 to JULY-2009).
Direct and controls all subordinate room attendants to ensure that all day to day operational matters are handled on time and guest expectations are met
Ensure the cleanliness and maintain all public areas and back of the house as directed
Assign rooms for cleaning as per schedules and monitors the cleaning process
Ensure that the vacant rooms are cleaned on time, checks them on completion of cleaning and reports back to housekeeping once complete
Reports engineering failures and breakdowns and follows up on repair schedules.
Ensure that the housekeeping par stocks are properly in order.
Work Experience:
Job Description:
Oversees the conditions of the guest corridors, pantries and back of the house as well as well as the front of the house areas and reports any problems to immediate supervisor.
Oversees the minibar operation ensuring bars are re stocked in a timely and efficient manner.
Oversees the issuing, controlling and application of housekeeping cleaning chemicals.
Oversee the turndown process ensuring especially requested times are adhered to.
Executes departmental administration filling in forms and checklists are required on time.
Maintains and adheres to the policy regarding lost and found and reports any security concerns to supervisors.
Executes departmental administration filling in forms and checklists are required on time.
Maintains and adheres to the policy regarding lost and found and reports any security concerns to supervisors.
Handles guest complaints. Good organizational and communication skills. Ability to work under pressure. Effective team player with motivational. Insists on punctuality and achieving set target. Capable of multi-tasking and taking on additional responsibilities. Do RCA of Negative GFS Card.
Departmental trainer Buddy system Conducting Simulation for Team Members.
Skills:
Extra Curricular Activities:
QAP (Quality assurance process) in charge. Won eagle competition Did case study on TIME AND MOTION in façade cleaner Making Look Book for public Area Making snag list for public area and guest room at a pre-opening property Machine maintenance, care & tagging Making MIS & GM report.
5 chain of hotels and room description Basic planning & organizing a Housekeeping Department Setting up a linen room (Types of linen/Market Rate/Linen flow of a star
hotel & establishing par stock to manage inventories & controlling expenses for budgeting)
HEIGHT 168cms Nationality Indian Sex Male Religion Hindu Marital status Unmarried Hobbies Traveling, Playing cricket, Listening to music. Language known English,Hindi,Bengali Date of Birth 10th April,1987
I hereby declare that the above mentioned information is true to the best of my knowledge.
PROJECT AND ASSIGMENTS
Personal profile:
Declaration:
