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Transcript of Professor Susan Klein Director, Aberdeen Centre for Trauma Research Institute for Health & Welfare...
Professor Susan KleinDirector, Aberdeen Centre for Trauma Research
Institute for Health & Welfare ResearchRobert Gordon University
Grampian Occupational Safety & Health (GOSH) Group
16th October 2013
MITIGATING THE IMPACT OF TRAUMA IN THE WORKPLACE: LESSONS LEARNED
Post-traumatic stress disorder
•intrusive phenomena
•‘commonly’ avoidance
•‘often’ hyperarousal
“Man-made Disasters” in the UK (1985-2009)
1985 Bradford City Football Club 561985 Manchester Airport (Airtours 737) 511987 “Herald of Free Enterprise” 1931987 Hungerford massacre 161987 Enniskillen 111987 Kings Cross fire 311988 Piper Alpha Oil Platform 1671988 Clapham Junction rail crash 361988 Lockerbie air crash 2701989 Kegworth air crash 471989 Hillsborough Football Ground 961989 “Marchioness” River Boat 511996 Dunblane massacre 171999 Ladbroke Grove rail crash 312004 ICL Plastics explosion, Glasgow 82005 London train and bus bombings 522005 Hertfordshire oil storage terminal fire 82009 North Sea helicopter crash 16
1,157
Emotional Cognitive
SocialPhysical
Normal reactions
Aberdeen Centre for Trauma Research
Normal reactions include… numbness fear depression (or elation) anger/irritability helplessness/hopelessness guilt cognitive/perceptual changes flashbacks (nightmares) avoidant behaviour hyperarousal/hypervigilance
musculoskeletal dermatological respiratory gastrointestinal cardiovascular neurological (delayed?)
Physical conditions
Aberdeen Centre for Trauma Research
intensity duration level of dysfunction delayed onset
Abnormal reactions determined by…
Aberdeen Centre for Trauma Research
anxiety
depression
substance misuse
post-traumatic stress disorder (PTSD)
Mental conditions
Aberdeen Centre for Trauma Research
PTSD
Primary features are: experience of an abnormally stressful event
persistent re-experiencing of that event
persistent avoidance of reminders
persistent hyperarousal
NB: Symptoms must have lasted for 1 month
Aberdeen Centre for Trauma Research
Variability of PTSD rates
air crash survivors54%
witnesses to air crash50-100%
natural disasters2-50%
oil disaster (10 years)24%
rape65%
Gulf War (1991)1-3%
NB: Higher in womenHigher after acts of violence
Aberdeen Centre for Trauma Research
Bereavement and grief
different “losses”
employer’s role
contemporary changes
faiths, cultures and rituals
At risk and vulnerability factors
• trauma
• victim
• environment
Trauma
sudden/unexpectedman madeprolonged exposuremultiple
deaths/mutilation (perceived) threat to
lifeproximity special meaning
Victim
severity/meaning of injury
severity of acute reactions
previous trauma (complex)
psychiatric history concurrent life
stressors
Environment
lack of support
reactions of others
At risk factors: operational
exposure to death, injury & suffering
inadequate PPEpoor dietsleep losswork overload
helplessnessthreat to lifeconflict of
interestanger/criticism“double
jeopardy”
Aberdeen Centre for Trauma Research
leadership organisation briefing & preparation meaningful duties
Protective factors - operational
physical welfare good
communication appreciation
Aberdeen Centre for Trauma Research
Most helpful factors
good preparation
good leadership/
management attention to
physical needs clear definition
of duties
purposeful duties appreciative
feedback “black humour” speaking to
colleagues
(Alexander, 1993)
Aberdeen Centre for Trauma Research
Evidence Informed Guidelines
Aberdeen Centre for Trauma Research
Philosophy of Care: NATO Guidelines (2009)
Tailor services to meet needs At risk factors should guide interventions and
psychosocial responses Anticipate:
longer term needs subsequent unexpected events delayed reporting of post-traumatic
psychopathology anniversary reactions
Aberdeen Centre for Trauma Research
First principles of intervention
avoid “over-medicalizing” avoid “over-professionalizing” evidence-based (whenever
possible) emphasise positive outcome recognise psychosocial
resilienceAberdeen Centre for Trauma Research
Psychosocial resilience
Aberdeen Centre for Trauma Research
(Luther & Cicchetti, 2000)
“The dynamic process wherein
individuals display positive adaptation despite
experiences of significant adversity or trauma”
“WATCHFUL WAITING” (NICE, 2005)
peer support
critical incident stress debriefing (CISD)
trauma risk management (TRiM)
Post-incident interventions
psychological first aid
Aberdeen Centre for Trauma Research
Psychological First Aid
comfort, console
protect physically
physical needs
constructive action
accurate information
links
support
emotional expression
security & control
direct towards support
triage
Aberdeen Centre for Trauma Research
Clues might need help
excessive denialdissociationover-indulgenceirritabilitytearfulness
guiltunexplained physical
symptomsimpaired work
performancepersonality “change”
Aberdeen Centre for Trauma Research
“Russian Roulette”
risk-takinginvincibledemonstrate coping
abilityself-punishmentrecapture the “buzz”
credible
empathic
less intrusive
accessible
Peer support is...
Aberdeen Centre for Trauma Research
“infection”
embarrassment
confidentiality issues
career issues
But it may be missing because of...
Aberdeen Centre for Trauma Research
CISD
(Everly & Mitchell, 1997)
unfulfilled early promisemisuserisk of retraumatisationnot “one-off”/mandatory (NICE, 2005)
Aberdeen Centre for Trauma Research
TRiM
(Greenberg et al, 2005)
use of trained peers not a treatment two assessments (3 and 28 days) screened on 10 risk factors
Aberdeen Centre for Trauma Research
time out
Self help
“real” world physical exercise sleep diet talking (selective!)
Aberdeen Centre for Trauma Research
Lessons Learned
Develop and augment psychosocial resilience:
implement effective organisational practices
acknowledge and respect diversity of reactions across cultures/ages
protect and promote social/community relationships
Aberdeen Centre for Trauma Research
Lessons Learned
beware of hidden victims/ “ripple effect”
do not “medicalize”implement triage using best
evidence-based interventionsprovide accurate informationsignpost access to additional
services
Aberdeen Centre for Trauma Research
www.stish.org
ENGAGE… with the Institute for Health and Welfare Research at RGU
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Discover how our research expertise can benefit your organisation through collaboration and consultancy
including: occupational health & safety Meet our experts, tour our brand new purpose-built facilities
and explore available funding opportunities. Register at: www.rgu.ac.uk/engage
Institute for Health & Welfare Research