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Transcript of Professional services
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The results you wantSimplicity creates the best, most lasting results
Tame business complexity
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Tame business complexity
Customers
Pricing Team
PlanningProduct
You
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Tame business complexity
Big Picture
Priorities Roles
StrategyVision
Them
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Important?Urgent?Relevant?
Tame business complexity
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Focus on principles
Truth simple
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Tame business complexity
Make it simple.
Make it last.
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Simplicity on the far side of complexity
Tame business complexity
7 weeks
7 days
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See your business whole
Tame business complexity
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The TrailheadA whole system report on your business
Expectations
Results
Root causes of the results
Customers, employees, suppliers, investors – anyone who cares about the results you get – contrast their view of your business’s system with the leaders’ view.
No new insight? No charge!
No kidding
Making system leadership simple
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Trailhead Insight Examples
Customer Competitive Assessment of Quality
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.5
7.0
Performance Reliability Maintainability User friendliness
Importance
Satisfaction
Competitor
How Well Are Customers' and Others' Needs Understood?
3.0 3.5 4.0 4.5 5.0 5.5 6.0 6.5 7.0
Mgt Team
Employee
Customer on Eng2
Customer on Agent
Agent
Fabricator
Vendor
Are Processes Aligned to Produce Desired Results?
3.0 3.5 4.0 4.5 5.0 5.5 6.0 6.5 7.0
Mgt Team
Employee
Customer on Eng2
Customer on Agent
Agent
Fabricator
Vendor
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Simple strategic plan
Tame business complexity
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Making system leadership simple
Strategic PlanDevelop in 5 days. Fixed price.
Why are we in business?What do we want to accomplish?How are we going to do it?
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Tame business complexity
Radical consulting ideas
You know most about your businessWe deliver service onlineFixed priceDirt cheapFast
Our job Build your company’s internal capability to
get the results you want -- perpetually
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Tame business complexity
We can help you
Develop strategic and tactical plansGain 360̊7 business insightSimplify processesPrepare for ISO/Baldridge/Shingo Learn/teach systems thinking
Please read Pathway: A simplified system for getting the
results you want
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http://blogs.southworks.net/vfugante/
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Tame business complexity
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We offer tools to tame complexitySee your business wholeCreate simple, comprehensive plansAlign processesDevelop effective measures
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Why are we in business?
Customer/stakeholder needs
PurposeMissionVisionValues
Making system leadership simple
People want to commit to something important.
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Why are we in business?
Customer/stakeholder needs
PurposeMissionVisionValues
Making system leadership simple
People want to commit to something important.
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Why are we in business?
This is the essence of what we’re about:
OBJECTIVEWe will become the preeminent source for cinematic quality, clean short films on the Internet.
MISSIONWe will create & distribute the kind of short films that get people’s hearts to beat. To feel something warm. Hope for something better. Live for something greater. Everyone feels better with CleanShorts.
VISIONWon’t it be great when people around the world shout out how they’re sick of degrading films and demand more entertainment likeCleanShorts.
PURPOSETo spread encouragement.
Making system leadership simple
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Making system leadership simple
To become the TRUSTED NAME we must deliver exactly what wepromise. But we must be more than just clean. It’s not enough tobe devoid of offensive material. We must have inherent value. Wemust have substance.
ABSOLUTELY POSITIVELYNo Profanity
No NudityNo Sexual Situations
No Suggestive MaterialNo Glorified Violence
No Matter What
CLEANSHORTS WILLCelebrate the Human Journey
Build RelationshipsStrengthen Families
Celebrate WomanhoodExpress Hope
Affirm LifePromote Morals/Values
Maintain Excellent Cinematic Quality
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Making system leadership simple
What do we want to accomplish?
Unifying strategyCompetitive advantageProducts/servicesStrategic objectivesIncentive alignment Commit to purpose enough
Commit to strategy totally
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Making system leadership simple
How are we going to do it?
Macro system modelProcess design and improvementResource requirementsTactical plans and budgetsRoles and responsibilities
With direction set by purpose and strategy, leaders unify the entire value chain.
People become partners in producing the results you want.
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Making system leadership simple
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ExecutionOnce the plan is developed, focus shifts to implementation.
Measure progress and report it so that its rate increases.
Correct course regularly using balanced scorecards and dashboards.
Let feedback flow, stimulating the continuous cycle.
Every organization is perfectly aligned to get the results it gets.
Making system leadership simple
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Making system leadership simple
At last, who’s going to do it?
Staff by processInvest in developing peopleEquip leaders
People commit to purpose and strategy.
People become partners in executing processes
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There is no textbook manager.
Paei: Producer P_ _ _ : Lone Ranger pAei: Administrator _ A _ _: BureaucratpaEi: Entrepreneur _ _ E _: ArsonistpaeI: Integrator _ _ _ I : Superfollower
Making system leadership simple
Source: Adizes, How to solve the mismanagement crisis
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PAEI Organizational Life Cycle
Making system leadership simple
Source: Adizes, Organizational Life Cycles
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Leadership/Management Styles
Making system leadership simpleSource: Adizes, How to solve the mismanagement
crisis
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Your next steps
Share your vision of your business with your key stakeholders.
Let them share theirs with you.
Get comprehensive feedback with a Trailhead Report.
Develop the strategic plan.
Embark on the expedition, correcting course as needed.
Making system leadership simple
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Pathway ConsultingFinding your company’s path to desired results through deep, principled understanding
[email protected]. P. 80̊1 221-7679
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Pathway ConsultingFinding your company’s path to desired results through deep, principled understanding
[email protected]. P. 80̊1 221-7679
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CustomersMarketing
Quality
Team
Funding
Planning
Pricing
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