PROFESSIONAL PROFILE

Highly motivated, results-oriented ADMINISTRATIVE/HUMAN RESOURCES PROFESSIONAL with experience managing personnel, overseeing and evaluating programs and operations, and providing comprehensive administrative support functions. Experience providing Subject Matter Expertise (SME) and leadership in the development and implementation of HR and personnel management policies; analyzing needs and developing strategies to support the short and long term goals of the HR mission. Able to assess needs, processes, and performance and recommend and implement improvements. Progressive experience in office administration including managing calendars, greeting customers, filing records and preparing correspondence. Outstanding program and project management skills. Highly knowledgeable of administrative and management concepts, policies, and practices. Vast experience managing internal and external customer relations. Experienced in tracking data and report writing; efficient in reviewing, editing, and writing correspondence and preparing responses. Excellent computer navigation, information technology, and automation skills including word processing, spreadsheet, database software, and Internet experience. Excellent ability to assume and delegate responsibility, including planning and organizing workloads, directing and supervising professional and technical staff. Strong ability to communicate orally and in writing.

PROFESSIONAL HISTORY

02/2014 to present, OPERATIONS SCHEDULE COORDINATOR/FLEET LIAISON, E-7, United States Navy, U.S. Seventh Fleet Forward Deployed Naval Forces (FDNF), Yokosuka, Japan, 40 hours per week, $51,886/year, Vernon Bertelson, 315-243-6127/8027, Contact: yes.

OPERATIONAL OVERSIGHT: Manage over 610 training and assessment requests from 19 ships; identify scheduling conflicts and provide cost effective solutions to meet the needs of all ship requests with minimal training regrets. Ensure all FDNF ships are at their highest possible state of readiness. Perform training curriculum development activities. Manage program evaluation and performance measurement projects with a focus on training effectiveness and organizational performance measures. Research and analyze exercises and training activities. Propose changes to improve learning effectiveness and job performance.

LEADERSHIP AND SUPERVISION: Provide comprehensive leadership, management, and direction to 22 Sailors. Mentored them to provide outstanding customer service and exceed organizational goals and objectives, offering advice and instruction as needed. Provide disciplinary actions when warranted, and handle the rare employee complaints and group grievances. Provide mentoring, coaching, direction and training to a staff with widely diverse skill sets; embody EEO principles and diversity objectives in all actions. Exercise tact and discretion at all times even under stressful circumstances.

ORAL COMMUNICATION AND INTERPERSONAL SKILLS: Evaluate and present information frequently involving complex and controversial matters in a concise,

articulate, persuasive, and knowledgeable fashion. Conduct formal and informal presentations, speeches, conferences, one-on-one discussions, telephone inquiries, training sessions, and briefings. Facilitate communications and activities between organizational entities. Establish and maintain professional working relationships with other branches of the military, government agencies, high level officials, subordinates and peers. Routinely work with external management officials to resolve unique or complex issues involving immigration issues. Build rapport while interacting with peers, immediate supervisor, associates, various levels of external customers, and high-ranking officials (both internal and external).