Professional Edition @Post

62
GD03-03 UEL Corporation Basic Operation Manual Supplier Professional Edition @Post

Transcript of Professional Edition @Post

Page 1: Professional Edition @Post

GD03-03

UEL Corporation

Basic Operation Manual Supplier

Professional Edition @Post

Page 2: Professional Edition @Post

GM Pro @Post BasicOperationManual Supplier

All Rights Reserved, Copyright © 2016 UEL Corporation

Page 2

- Document Name GM Pro @Post BasicOperationManual Supplier

- Published 2013/4/1

- Written and Edited by UEL Corporation

All Rights Reserved, Copyright © 2016 UEL Corporation

- Information in this document is subject to change without notice.

- GM Pro is a registered trademark of UEL Corporation.

1. All contents in this document are protected by copyright laws. Any unauthorized or unlawful

activities including but not limited to copying, reproducing, reprinting, transferring, modifying,

in whole or in part, of the contents in this document may, unless otherwise stated in the

copyright and other related laws, constitute copyright infringement.

2. The contents in this document concerning GM Pro are proprietary intellectual properties of

UEL Corporation and are protected as a trade secret. Disclosure of the contents, in whole or in

part, to a third party without consent of the author may infringe the intellectual property rights

of UEL Corporation.

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Revision History

Edition Latest

Revision

Date

Revision

GD03-01 2013/4/1 Create New

GD03-02 2014/5/16 Modify associated with Ver6.3.0.0

Add the descriptions about the added and enhanced features of Ver6.1.0.0,

Ver6.2.0.0, and Ver6.3.0.0.

GD03-03 2016/3/14 Modify associated with release of Ver6.5.0.0.

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Table of Contents

Before You Begin ........................................................................ 6

About This Book .............................................................................. 7

System Requirement ........................................................................ 8

System Overview ............................................................................ 9

System Overview ............................................................................ 9

System User Attribute ...................................................................... 9

User Registration Flow ................................................................... 11

Survey / Response Workflow ........................................................... 12

Basic Operation ........................................................................ 13

Access to Website .......................................................................... 14

How to Use Side Menu ................................................................... 15

Set Supplier Representative Password .............................................. 17

User Registration by Supplier .......................................................... 19

Modify or Delete User Information ................................................... 21

Enter Date .................................................................................... 22

Switch Multi Language Display ......................................................... 23

Note ............................................................................................ 24

System activation on multiple browser tabs ....................................... 24

Session timeout ............................................................................. 25

Format Check Elapsed Time of Upload File ......................................... 26

Name of Upload Files ..................................................................... 27

Survey Response ...................................................................... 28

Grasp Survey Response Data Status ................................................. 29

Search for Survey Request Information ............................................. 31

Search for Information for Initial Display ........................................... 31

Search by Status ........................................................................... 32

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Various Search Conditions ............................................................... 33

Others (Horizontal scroll, Paging, and Display Order) .......................... 34

Transition to Response Save Page .................................................... 36

Enter Response ............................................................................. 37

Verify Survey Request Information ................................................... 37

Temporary Save of Data ................................................................. 38

Report of Scheduled Response Date ................................................. 39

Upload Procedure of Standard Format File ......................................... 40

Change and Delete Uploaded File .................................................. 42

Upload Procedure of Other Response Documents ............................... 43

Select and Upload Multiple Files Collectively .................................... 44

Finalize Response .......................................................................... 47

How to - -. ................................................................................... 50

Cannot Arrange Response Document Immediately ........................... 50

Respond to Survey Only Partially .................................................. 53

Unable to Respond to Survey ....................................................... 54

Unable to Download Document File ............................................... 55

Withdraw Response ....................................................................... 56

Notice from Requester via Mail ........................................................ 57

Forgot Password ....................................................................... 58

Reset Password by Administrator ..................................................... 59

Administrator Forgot Password ........................................................ 62

Reset Own Password ................................................................... 62

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Before You Begin

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About This Book

This is an operation manual of "GM@Post" system (referred to as GM@Post)

provided to suppliers. GM@Post is software that helps the suppliers with surveying

the substances contained in a product and preparing reports. This system is used

through the Internet.

The suppliers we registered in advance are allowed to use this system for free.

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System Requirement

■ OS, Browser

The following environment is necessary.

Browser Microsoft Internet Explorer 11

Mozilla FireFox

Google Chrome

■ Monitor resolution

This system supports the following monitor resolution.

Minimum

Resolution

1024 x 768

Maximum

Resolution

Unlimited

If the monitor resolution is less than the minimum, the side of a display image is

trimmed.

If the monitor resolution is higher than the minimum, the widest area of the display

image that fits to the resolution is automatically displayed on the monitor.

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System Overview

System Overview

GM@Post has been designed and developed to support the communication

among the supply chains concerning the information control, survey request

generation, and survey results response on the chemical substances contained in a

part and product. The survey requests and response processes between the

suppliers and us are carried out through the Internet.

System User Attribute

Internet

GM@Post

Chemical

Substance

Control DB

Suppliers

Supplier Site

Substance control/Survey Request Our contact person

Supplier management

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The system users are categorized into the following attributes.

Attribute Description

Supplier

Representative

The representative user whom we register first is our counterpart

at a supplier.

We register one representative per one supplier.

The representative attribute involves the "Administrator"

attribute shown below.

Administrator The users with the administrator attribute are allowed to register

the system users in the supplier.

When a supplier initially starts to use the system, the

representative covers the role of an administrator. The

representative is allowed to register administrators and users.

User The users with this attribute are allowed to do the survey

response works.

The users are not allowed to refer to, register, or modify another

user.

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User Registration Flow

GM@Post

Suppliers Our company

⑥ Set password

③ Set password

① Register supplier

representative

② Password setting notice

④ Login and register users

⑤ Password setting notice

⑦ Login and use system

Representative,

Administrator

Administrators

and users

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Survey / Response Workflow

: Flows performed under a certain condition.

Our company GM@Post

Notice of Registration

Notice of Deadline Change

Notice of Response Deadline

Input Completion

Notice of Send-back

Notice of Cancellation

Su

pp

liers

Requested

Sta

tus

Survey Request

Change Deadline

Remind

Send-back

Cancel

Waiting for

Verification

Waiting for

Approval

Complete

Notice of Send-back

Notice of Cancellation

Send-back

Cancel

Response Registration

Response Withdrawal

Confirm

Confirm

Approval Notice of

Approval

Completion

Notice

of

Denial

Denial

Notice of Withdrawal

Report of Scheduled

Response Date

Report of Scheduled Response Date

Preliminary Response

Preliminary Response Input

Completion

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Basic Operation

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Access to Website

You activate a browser and access to the following URL.

URL:https://[Your default domain]/spportal/sp_supplier_users/sign_in

①Enter the e-mail address and password of the user that was registered in advance,

and click the [Login] button to login to the system.

②Announcement information from the survey requester is displayed. Click the link

of the announcement title to refer to the detail.

This manual refers to the website you are accessing as "Supplier site".

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How to Use Side Menu

1. The side menu appears on the left side after you login.

①The side menu appears on the left side after login.

②An announcement from the survey requester appears. The same

announcement information displayed in the [Login Page] and/or a different one

may appear in here.

③To refer to announcement information of the past, click [Backnumber].

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2. Hide Menu

①To hide the menu, click the "<" icon on the upper left of the menu. Hiding the

menu widens the display area on the monitor.

②When the menu is hidden, place the mouse cursor in the area of ">". While the

focus is on here, the menu appears and you can select a menu item.

③To display again the hidden menu, click the

pin icon on the top of the menu.

① ②

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Set Supplier Representative Password

1. Supplier representative registration notice

We register login information in advance for the supplier representative and send

a password registration notice to you. The description of the notice e-mail is as

follows.

Subject To Representative : Request of Password Setting

Message To Representative

User information is registered.

Please open the password registration page by accessing the following URL

and enter a password.

URL:https://[Your default domain]/spportal/sp_supplier_users/

confirmation?confirmation_token=(Arbitrary character string)

* This mail was sent from a send-only address.

Please be noted that we cannot take any action even if you send a reply

to this address.

* Message and Subject are subject to change without notice.

2. Register password

You click the URL in the password registration notice e-mail to access to Supplier

site.

①Enter your password twice for confirmation and click the [Registration] button.

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Follow the description on the page for about the password generation rules and

a text acceptable as a password.

①Upon completion of the password registration, the [Login Page] appears on the

monitor and you see message "Your password was registered." in the upper

part of the page. Once above mentioned procedure is complete, you are

allowed to login to GM@Post using the e-mail address as the ID.

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User Registration by Supplier

The suppliers are allowed to register additional users.

Only the users having the administrator role can perform registration of additional

users.

* The administrator role has been set to the user registered as the representative.

1. You select "List of the Users" from the menu.

①Select "List of the Users" from the menu.

②Click the [To the Registration] button in the [List of the User Page].

② ①

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2. You register a user.

You enter the necessary attribute items and click the [Registration] button.

The next table shows the attribute items you need to enter.

Attribute Description

Email Address Enter the e-mail address of the user.

Company Name We preset the company information of the supplier. If there are

multiple survey response divisions, you may enter this item by

selecting a company name from a list. Enter this item appropriately.

If only one survey response division exists, this item does not

become a combo box selection item.

Name of Person Enter the name either in English or in the mother language.

Department

Name

Enter the name either in English or in the mother language.

Administrator When the administrator role is assigned to this user, make the check

box on.

3. Set password

A mail notifying the password setting is sent to the user registered. The operation

procedure after receiving the e-mail is the same as "Set Supplier Representative

Password".

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Modify or Delete User Information

You select "List of the User" from the menu and modify user information through

the [List of the User Page]. Click the link of "Name of Person" to transit to the

information modification page.

If you are an administrator, you are entitled to modify and delete any user

information in your company. If you are not an administrator, you are only entitled

to modify your own information.

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Enter Date

Enter a date in the "yyyy/mm/dd" format into a date input box.

Clicking a date input box displays a calendar that assists you to enter a date.

The current date is highlighted to distinguish from

others.

Clicking one of the arrows on both sides of the

title changes the month to display.

Select a date by clicking to enter the date into the

input box.

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Switch Multi Language Display

GM@Post supports Japanese, English, and Chinese.

Change the display language using the language setting option of a browser.

■ Microsoft Internet Explorer

Click [Internet Options]. [General] tab,

[Language], and switch the language.

The topmost language is used as the display

language.

* The operation might be different depending

on the version of the browser.

■ Mozilla FireFox

Click [Option], the [Content] tab, [Language],

and switch the language.

The topmost language is used as the display

language.

* The operation might be different depending

on the version of the browser.

■Google Chrome

Click [Settings], [Show advanced settings...],

[Languages], [Languages and spell-checker

settings...], and switch the language.

The topmost language is used as the display

language.

* The operation might be different depending

on the version of the browser.

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Note

System activation on multiple browser tabs

GM@Post does not support multiple browser tabs. You must not start up GM@Post

on multiple tabs.

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Session timeout

The preset duration time of a session maintaining the connection between the

browser and the server is 30 minutes.

If you leave the browser more than 30 minutes without any operation, you are

logged out when you resume the operation.

Beware that if you try to log in after timeout, you will encounter the following

message.

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Format Check Elapsed Time of Upload File

If you upload a file in standard format with a size over 1MB, you may encounter a

slow response of the browser because of a long processing elapsed time to perform

a format check process on the server.

It may take a few minutes to complete the process. You must wait for a response

without closing the browser or transiting to another page.

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Name of Upload Files

If the name of an uploaded file contains half size or full size blank characters or one

or more of the special characters shown below, these characters are converted into

a half size underscore character (_). You must be careful.

◆Characters unacceptable in an upload file name

* Neither half size nor full size characters are acceptable.

!#$%&'()=~`{}_,];[@^

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Survey Response

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Grasp Survey Response Data Status

Survey response data has "Status" attribute that is used to control the status of the

survey requests of our company and the responses from the suppliers. The "Status"

attribute consists of the following two and you can check it on the monitor.

Status attribute Description

Reply Status Shows the response data registration status at the suppliers.

Progress Status Shows the survey request registration status in our company.

Survey response data of which the response status is “Response Process is in

Progress” has a “Preliminary Response” attribute.

Survey reply status is identified based on the combination of two status attributes.

Status attribute Preliminary

Response

Attribute

Status Reply status Progress

Status

Not Yet

Responded

Requested Our company had requested a survey but the

supplier has not yet registered a response to it.

Response

Process is

in Progress

Requested The supplier is preparing a response. (The

supplier has not yet finalized the response

registration.)

A response to the survey request was once

made, but our company sent-back the survey

response data.

Prelimi

narily

Respon

ded

The customer provided a preliminary response

(The registered contents were opened to your

company.)

Already

Responded

Waiting for

Verification

Registration of the survey response was

completed and our company is verifying the

response data.

Already

Responded

Waiting for

Approval

Registration of the survey response was

completed and our company is approving the

response data.

Already Complete The survey was completed.

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Responded

Already

Responded

Cancel Our company canceled the survey request.

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Search for Survey Request Information

Search for Information for Initial Display

You select "Search of the Survey Request" from the menu. Then, the page transits

to the [Search of the Survey Request Page] and survey request information

appears in list format as the initial display. The next table shows the information

extraction conditions.

Initial Extraction

Conditions

Reply Status is "Not Yet Responded" or "Response Process is in

Progress".

* The system extracts survey request data of our company and

response data that is being registered at the supplier.

Order of Data Descending order of survey Request.

* The latest survey request data appears on the top.

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Search by Status

By placing a check mark in the check boxes of "Response Status" of the search

condition, you can perform search by status attributes.

The screen image is as follows.

The next table shows the relationship between the specification of the check boxes

and status attributes.

Status attribute Extraction Condition

Reply

Status Progress Status

Not Yet

Responded

Check

Response

Process is in

Progress Check

Already

Responded

Check

Not Yet

Responded

Requested

Requested

ON - -

OFF OFF OFF

Response

Process is in

Progress

Requested - ON -

OFF OFF OFF

Already

Responded

Waiting for

Verification

Waiting for Approval

Complete

- - ON

OFF OFF OFF

Already

Responded

Cancel OFF OFF OFF

* "-" in the table shows that ON/OFF causes no difference.

When searching for canceled data, you must change all check boxes to OFF.

You may search for all survey requests including the ones that our company

canceled.

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Various Search Conditions

You click the "<<Search Option>>" link in the search condition area to display the

additional search conditions.

* The specified search conditions are connected with AND.

* Enter supplier's information to Parts No. and Parts Name.

■ Fuzzy search

You can perform fuzzy search if you specify a wild-card character "*" in a search

condition. See the next table.

Wild-card Search Input Format Example

Prefix search "*" + Search condition *bcde

Suffix search Search condition + "*" abc*

Partial match search "*" + Search condition + "*" +

Search condition

*b*e

* This is not applicable to the date items.

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Others (Horizontal scroll, Paging, and Display Order)

■ Horizontal scroll

Since the survey request attributes do not fit in one display page, you can scroll

them horizontally.

Only the search result data area scrolls.

■ Paging

One page displays 10 data items.

If more than 10 data items are found, the buttons for paging control are displayed

under the search result.

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■ Change data order

If you see a triangle mark (▲▼) in a title box of the

search result as shown in the figures on the left, you

can change the display order by its attribute data, in

ascending order or in descending order, by clicking it.

You can change the display order with respect to only

one attribute item. The order previously specified is

discarded when you click the triangle mark of another

attribute item.

The figure on the left shows the image of specifying

ascending order sort.

The figure on the left shows the image of specifying

descending order sort.

If you specify reordering by an item, the background color of its title changes.

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Transition to Response Save Page

You can transit to the [Save Page] by clicking the link of a "Request No" of the

search result.

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Enter Response

Verify Survey Request Information

①The comments from the survey requester are displayed.

②Attachment information from the survey requester is displayed. Click a link to get

the files.

③The standard format, format version, and list version of the survey response are

displayed.

④The message shown here is displayed if there is no need to consider a list version

when you respond to a survey response.

⑤The description of the documents is displayed if you are requested to attach some

additional documents.

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Temporary Save of Data

You can temporarily save data that is in the process of survey response

preparation.

You can temporarily save data by clicking the [Temporary Save] button in the

bottom of the page.

When you save data temporarily, the system does not perform input check or

format check of an uploaded standard format file.

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Report of Scheduled Response Date

You report the scheduled response date.

① Enter the scheduled response date to the input box of “Scheduled Response

Date”.

② Click the [Report of Scheduled Response Date] button of “Scheduled Response

Date”.

■Transmit mail

Once you report the scheduled response date, the next mail is sent to the survey

requester.

Addressee Survey Requester

Title Report of Scheduled Response Date

Body Text To Survey Requester

Please be informed that the scheduled response date concerning the

following survey request has been registered.

Scheduled response date (The date entered to the input box of Scheduled

Response Data.)

(Survey Request Number)

*This mail was sent from a send-only address.

Please be noted that we cannot take any action even if you send a reply

to this address.

*The subject and the contents of the body text of the mail is subject to change

without notice.

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Upload Procedure of Standard Format File

1. You select the file to upload.

①Click the [Upload] button in the "Document File Name" item to display the [File

Upload Page].

②Click the [Select files] button in the [File Upload Page] to display the [Select files

Page].

③Select the file to upload from the [Select files Page] and click the [Open] button.

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2. You upload the file.

①The upload progress status appears on the monitor after you select the file to

upload. To cancel the upload process, click the [Cancel] button.

②Once the upload process is complete, click the [Close] button to return to the

input page.

③To change the upload file, click the [Delete] button to delete it.

④When you return to the input page after the upload process, you see the

uploaded file in "Document File Name".

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Change and Delete Uploaded File

The [Upload Page] does not display the files uploaded in the past. Therefore, you

cannot explicitly delete a file uploaded in the past by clicking the [Delete] button. If

you upload another file in this situation, you can replace the file uploaded in the

past with it. If you need to delete the file, you can do so by clicking the [Delete]

button after you upload another file.

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Upload Procedure of Other Response Documents

1. You select the file to upload.

①Click the [Add File] button to display the [File Upload Page].

②Click the [Select files] button to display the [Select files Page].

③Select the file to upload from the [Select files Page] and click the [Open] button.

You can upload multiple files if they are an attachment file. Select files

repeatedly.

④The selected files are displayed in list format as the files to be updated. If you

click the [Close] button at this stage, the upload process is canceled.

② ③

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Select and Upload Multiple Files Collectively

If you are using Internet Explorer 10 or FireFox or Chrome as the browser, you can

directly select multiple files collectively from Explorer and upload them with drag

and drop, without operating on the [Select files] button of the [File Upload Page].

You can select, drag, and

drop multiple files collectively.

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2. You upload the file.

①Select the files to upload and, while the file list is being displayed, click the

[Start Upload] button in the upper part of the page. You can upload multiple

files at once.

②If you click the [Start] button in a row in the upload file list, the file of the row

is only uploaded.

③If there are files to be excluded from the one to be uploaded, click the [Cancel]

button in the row of such files.

④You may use the [Cancel] button in the upper part of the page to cancel all of

the files to be uploaded. This button is useful when you re-select files afresh.

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⑤After the completion of the upload process, you may click the [Delete] button in

a detail row to delete the uploaded file of the row.

3. You delete a file after upload.

①Click the [Delete] button in each detail row to delete the corresponding file.

②By checking off the check box of [All Select / All Unselect], you can check off

or uncheck the delete check boxes in all detail rows at once. You may use the

[Delete File] button to delete the attachment files corresponding to the detail

row of which the deletion check box is checked off.

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Finalize Response

1. You enter a comment.

You may enter a comment to forward your message to the requester.

The information you entered into the comment box can be referred to on the

system of the requester.

2. You finalize a response.

You click the [Finalize Response] button in the lower part of the [Reply Input

Page] to finalize a response. While the upload process is being executed, format

check of the upload file in the standard format and document information check

of the attachment files are performed. A message appears if there is a problem.

You must correct it according to the description of the message.

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■ Validity check of response data

You specify the contents of those documents in [Document Class] of the upload

file, which you are requested to submit as other documents.

■ Format check of standard format file

The system performs the format check of the uploaded file in the standard

format.

If there is a problem, an error message in the format shown in the next figure

appears. You must check the description of the message and correct the file being

uploaded.

①If there is a problem in the file being uploaded, an error contents are displayed.

If no error is found in the file being uploaded, no message appears and the

response finalization process terminates normally.

②If the problem level is warning, you may continue the response finalization

process. If the [Continue] button is displayed, click it to continue the process.

Specify the contents to

Document Class

Requested documents

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■ Transmit mail

Once you finish the response finalization process, the next mail is sent to the

survey requester.

To Survey Requester

Subject Survey Response : Notice of Input Completion

Message To Survey Request Requestor

Please be informed that the following survey response has been registered.

(Survey Request No)

* This mail was sent from a send-only address.

Please be noted that we cannot take any action even if you send a reply

to this address.

* Subject and Message are subject to change without notice.

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How to - -.

Cannot Arrange Response Document Immediately

When you cannot finalize the survey response because you cannot arrange all

response documents, such as a standard format file, immediately, but if you want

to send data already you got to the survey requester, you can do so by performing

preliminary response.

To perform preliminary response, upload at least one response document, such as

a standard format document, enter a comment through the [Reply Input Page],

and click the [Preliminary Response] button in the bottom part of the page.

Input check and format check are performed on the uploaded standard format files.

You may perform Preliminary Response as many times as you wish.

Once Preliminary Response is performed, “Preliminarily Responded” is shown in the

“Preliminary Response” item.

■Transmit mail

Once you perform the preliminary response, the next mail is sent to the survey

requester.

Addressee Survey Requester

Title Preliminary Response : Notice of Input Completion

Body Text To Survey Requester

Please be informed that the following preliminary response has been

registered.

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(Survey Request Number)

*This mail was sent from a send-only address.

Please be noted that we cannot take any action even if you send a reply

to this address.

*The subject and the contents of the body text of the mail is subject to change

without notice.

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Once preliminary response is performed, the uploaded standard format files, other

response documents, and the response comments are opened to the survey

requester.

Please be noted that if you replace a document file you uploaded, or if you update

the comment and save it temporarily after you performed preliminary response,

those are opened to the survey requester.

When all necessary documents are arranged after preliminary response, you need

to perform response finalization.

If you need to terminate a survey even though you cannot arrange all necessary

documents, proceed to the section of “Respond to Survey Only Partially”.

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Respond to Survey Only Partially

If you cannot make a survey response perfectly, enter necessary information items

through the [Reply Input Page] as follows and click the [Finalize Response] button

in the bottom part of the page.

① Select “Partial Response” from “Response Impossible Category”.

② Select one item from the list of “Response Impossible Reason”.

③ Enter Response Impossible Reason Remarks. *If you select [Other] for

Response Impossible Reason, input of Response Impossible Reason Remarks

is mandatory.

*Upload at least one standard format document or other response document.

② ①

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Unable to Respond to Survey

If you cannot respond to a survey request, enter necessary information items

through the [Reply Input Page] as follows and click the [Finalize Response] button

in the bottom part of the page.

① Select “Impossible Response” or “Response Refusal” from the “Response

Impossible Category” list.

② Select one item from the list of “Response Impossible Reason”.

③ Enter Response Impossible Reason Remarks. *If you select [Other] for

Response Impossible Reason, input of Response Impossible Reason Remarks

is mandatory.

*Delete all standard format documents and other response documents.

② ①

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Unable to Download Document File

You can download and check a document file by clicking the file name link of

request attachment information, standard format document, or other response

document in the [Reply Input Page].

If you use Microsoft Internet Explorer 11, you might not be able to download a file

due to a limitation of the browser.

If this case happens, right click Internet Explorer in the start menu and select [Run

as administrator] to activate Internet Explorer 11.

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Withdraw Response

Withdraw is the function to draw back a finalized response.

You may perform Withdraw on data of which the reply status is "Already

Responded".

You display data with the status of "Already Responded" through the [Reply Input

Page] and click the [Withdraw] button to execute the withdraw process.

You cannot withdraw data of which the requester status is "Waiting for Approval".

■ Transmit mail

Once you finish the withdraw process, the next mail is sent to the survey requester.

To Survey Requester

Subject Survey Response : Notice of Withdrawal

Message To Survey Request Requestor

Please be informed that the following survey response has been withdrawn.

(Survey Request No)

* This mail was sent from a send-only address.

Please be noted that we cannot take any action even if you send a reply

to this address.

* Subject and Message are subject to change without notice.

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Notice from Requester via Mail

Concerning survey request data, our company may send an e-mail to the contact

person of the supplier with regard to the work on our side.

Occasion Subject From

Deadline Change Survey Request : Notice of Deadline Change Survey Requester Self

Send-back Survey Response : Notice of Send-back Survey Requester Self

Approval Survey Request : Notice of Approval

Completion

Survey Requester Self

Cancel Survey Request : Notice of Cancellation Survey Requester Self

Remind Survey Request : Notice of Response

Deadline

System Administrator

* Subject is subject to change without notice.

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Forgot Password

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Reset Password by Administrator

An administrator can reset a password.

If you forgot your password, ask an administrator to reset it.

1. Reset password by administrator.

①Click "List of the User" from the menu and, from the [List of the User Page],

select the user whose password needs to be reset.

②Click the [Reset] button to reset the password.

② ①

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2. Notice of password reset

The following mail is sent to the user whose password was reset.

[The email address of the administrator who reset the

password.]

Subject To whom it may concern : Notice of Password Reset

Message To whom it may concern

Preparation of password resetting is complete.

Open the password re-registration page by accessing the following URL,

and enter a new password and the secret code.

Password re-registration must be done within 120 hours.

URL:https://[Your default domain]/spportal/sp_supplier_users/

password/edit.(Arbitrary Numbers)?reset_password_token=(Arbitrary

character string)

Secret Code:(Arbitrary character string)

* This mail was sent from a send-only address.

Please be noted that we cannot take any action even if you send a reply

to this address.

* Subject and Message are subject to change without notice.

3. Register password

You click the URL shown in the password reset notice mail to enter into Supplier

site and set a password by following the description of the body text of the mail.

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If you do not register a new password within 120 hours after the receipt of the

e-mail, your access to the URL in the e-mail becomes ineffective. You need to

reset your password again.

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Administrator Forgot Password

When an administrator forgot the password, you are not allowed to reset his/her

password through Supplier site. You must contact to our support center point. We

reset the password for you.

If there is more than one administrator in your users, one administrator can reset

the password of the one who forgot his/hers.

Reset Own Password

If you reset your own password due to an operation mistake, logout once from

Supplier site (Even though you inadvertently reset your own password, you can

continue the operation while you keep the login state), and set your password

again. Care must be taken, if you try to reset the password while you keep the login

state, the password resetting is not completed and you encounter an error.