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    FUNDAMENTALS OFFUNDAMENTALS OF

    BUSINESS ETHICSBUSINESS ETHICS

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    Chapter Outline

    Business Ethics and

    Public Opinion

    What Does Business

    Ethics Mean?

    Ethics, Economics andLaw: Venn Model

    Four Important Ethics

    Questions

    Three Models ofManagement Ethics

    Making MoralManagement Actionable

    Developing MoralJudgment

    Elements of MoralJudgment

    Summary

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    Introduction

    Business Ethics

    Publics interest in business ethics

    increased during the last fourdecades

    Publics interest in business ethics

    spurred by the media

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    Introduction

    Inventory of Ethical Issues inBusiness

    Employee-Employer Relations

    Employer-Employee Relations

    Company-Customer Relations

    Company-Shareholder Relations

    Company-Community/Public

    Interest

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    Publics Opinion of Business Ethics

    Gallup Poll finds that only 17 percent to 20percent of the public thought the businessethics of executives to be veryhigh or

    highTo understand public sentiment towardsbusiness ethics, ask three questions

    Has business ethics really deteriorated?

    Are the media reporting ethical problemsmore frequently and vigorously?

    Are practices that once were socially

    acceptable no longer socially acceptable?

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    Business Ethics: What Does It Really

    Mean?

    Ethical Problem

    Ethical

    Problem

    Societys

    Expectations

    of Business

    Ethics

    Actual

    BusinessEthics

    1950s Early 2000sTime

    Business Ethics:Today vs. Earlier Period

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    Business Ethics: What Does It

    Really Mean?

    Definitions

    Ethics involves a discipline that examines good

    or bad practices within the context of a moralduty

    Moral conduct is behavior that is right or wrong

    Business ethics include practices and

    behaviors that are good or bad

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    Business Ethics: What Does It Really

    Mean?

    Two Key Branches of Ethics

    Descriptive ethics involves describing,

    characterizing and studying morality

    What is

    Normative ethics involves supplying and

    justifying moral systems

    What should be

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    Conventional Approach to Business

    Ethics

    Conventional approach to business

    ethics involves a comparison of a

    decision or practice to prevailing

    societal norms

    Pitfall: ethical relativism

    Decision or Practice

    Prevailing Norms

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    Sources of Ethical Norms

    Fellow Workers

    Family

    Friends

    The Law

    Regions of Country

    Profession

    Employer

    Society at Large

    Fellow Workers

    Religious Beliefs

    The Individual

    Conscience

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    Ethics and the Law

    Law often represents an ethical minimum

    Ethics often represents a standard that

    exceeds the legal minimum

    Ethics Law

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    Making Ethical Judgments

    Behavior or act

    that has been

    committed

    Prevailing norms

    of acceptability

    Value judgments

    and perceptions ofthe observer

    compared with

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    Ethics, Economics, and Law

    6-14

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    FourImportant Ethical

    Questions

    What is?

    What ought to be?

    How to we get from what is to whatought to be?

    What is our motivation for acting

    ethically?

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    3 Models of Management Ethics

    1. Moral ManagementConforms to high standards of ethical

    behavior.

    2. Amoral Management

    Intentional - does not consider ethical factorsUnintentional - casual or careless about ethical

    considerations in business

    3. Immoral ManagementA style devoid of ethical principles

    and active opposition to what is ethical.

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    3 Models of Management Ethics

    Three Types Of Management Ethics

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    Three Approaches to Management

    Ethics

    6-18

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    Three Models of Management

    Morality and Emphasis on CSR

    6-19

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    Moral Management Models and

    Acceptable Stakeholder Thinking

    6-20

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    Making Moral Management

    Actionable

    Important Factors

    Senior management

    Ethics training

    Self-analysis

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    Developing Moral Judgment

    6-22

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    Developing Moral Judgment

    6-23

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    Developing Moral Judgment

    External Sources of a

    Managers Values

    Religious values

    Philosophical values

    Cultural valuesLegal values

    Professional values

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    Developing Moral Judgment

    Internal Sources of a Managers

    Values

    Respect for the authority structureLoyalty

    Conformity

    PerformanceResults

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    Elements of Moral Judgment

    Moral imagination

    Moral identification and ordering

    Moral evaluationTolerance of moral disagreement andambiguity

    Integration of managerial and moral

    competenceA sense of moral obligation

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    Elements of Moral Judgment

    Amoral Managers Moral Managers

    Moral Imagination

    Moral IdentificationMoral Evaluation

    Tolerance of Moral Disagreement

    and Ambiguity

    Integration of Managerial and MoralCompetence

    A Senses of Moral Obligation

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    Selected Key Terms

    Amoral management

    Business ethics

    Compliance strategy

    Conventional approach

    to business ethics

    Descriptive ethics

    Ethical relativism

    Ethics

    Feminist Ethics

    Immoral management

    Integrity strategy

    Intentional amoral

    management

    Kohlbergs levels of

    moral development

    Moral development

    Moral management

    Normative ethics

    Unintentional amoral

    management

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    Selected Key Terms

    Amoral management

    Business ethics

    Ethics

    Immoral management

    Levels of moral development

    Moral management

    Morality