ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3...

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MobileTrans User Guide Website: https://mobiletrans.wondershare.com Contact us: http://support.wondershare.com/#/contact 1 Product User Guide Copyright © 2019, All Rights Reserved Updated: 2019-10-25

Transcript of ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3...

Page 1: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 1

Product User Guide

Copyright © 2019, All Rights Reserved

Updated: 2019-10-25

Page 2: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 2

Table of Contents

Product User Guide........................................................................................................ 1

Table of Contents............................................................................................................2

Chapter 1: MobileTrans - Phone Transfer ................................................................. 3

1.1 How to Transfer Data from Phone to Phone on your Computer?.................... 3

Chapter 2: MobileTrans - WhatsApp Transfer...........................................................5

2.1 How to Transfer WhatsApp between iOS and Android Phones?.....................5

2.2 How to Backup & Restore iOS or Android WhatsApp Messages?................. 8

2.3 How to Backup & Restore LINE Chats on a Computer?...............................14

2.4 How to Backup & Restore Viber chats on a Computer?................................17

2.5 How to backup & restore Kik chats on a computer?......................................21

2.6 How to Backup & Restore Wechat Chats on a Computer?............................ 25

Chapter 3: MobileTrans – Backup........................................................................... 29

3.1 How to Backup Phone Data to Computer?.................................................... 29

Chapter 4: MobileTrans – Restore........................................................................... 31

4.1 How to Restore from MobileTrans Backups?................................................ 31

4.2 How to restore from iTunes Backups?........................................................... 33

Page 3: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 3

Chapter 1: MobileTrans - Phone Transfer

1.1 How to Transfer Data from Phone to Phone on your Computer?

MobileTrans - Phone Transfer can help you transfer data between two smart phoneswithin one click, it supports mobile phones running system with iOS, Android andWindows.

Here are the detailed steps to use MobileTrans on your computer:

Step 1: Open MobileTrans and select “Phone Transfer” from dashboard.

Step 2: Connect both devices to the computer. Here is an example of transferring databetween iOS and Android phone:

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

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You can click “Flip” button to switch the Source and Destination phones. Your datawill be transferred from Source phone to Destination phone.

Step 3: Select files types and click on “Start”. After that, MobileTrans will start totransfer data automatically.

Please do not disconnect or remove the phone during transfer.

Please tick the option “Clear data before copy” if you want to erase data on thedestination phone.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 5

The transfer process shall be completed in a few minutes. Then, you can look at thedestination phone and check if all selected files have transferred to the device.

Chapter 2: MobileTrans - WhatsApp Transfer

MobileTrans - WhatsApp Transfer can not only help you transfer WhatsApp chathistory from one phone to another, but also help you backup WhatsApp data tocomputer and then restore it whenever you need. Besides, it also supports backing upand restoring other social apps like Line, Kik, Viber and Wechat.

2.1 How to TransferWhatsApp between iOS andAndroid Phones?

Step 1: Launch MobileTrans on your computer and select “WhatsApp Transfer”.

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MobileTrans User Guide

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Step 2: Select “Transfer WhatsApp messages”.

Step 3: Connect both smart phones to your computer. MobileTrans will load the

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 7

messages and media attachments before you transfer. Click “Start” to transfer.

Do not move or touch the phone during the transfer.

You can flip the source and destination phone as you required.

Step 4. Wait for the process to complete. When the process is finished, you candisconnect your devices.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 8

2.2 How to Backup & Restore iOS orAndroid WhatsApp Messages?

BackupWhatsApp Messages

Step 1: Launch MobileTrans and select “WhatsApp Transfer”. Then you can choose“BackupWhatsApp messages” under “WhatsApp” tab.

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MobileTrans User Guide

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Contact us: http://support.wondershare.com/#/contact 9

Step 2: Connect your phone to a computer. Here is an example after iPhone isconnected:

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Step 3. Click on “Start” to backup WhatsApp messages.

Note: If you backup WhatsApp from Android to computer, more steps will berequired. You can see pop-up windows like these images.

When you see this window, you go to operate on Android phone and back upWhatsApp to your Android’s local storage.

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MobileTrans User Guide

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Restore WhatsApp Messages

Step 1: Select “Restore to Device” from WhatsApp tab.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 12

Step 2: Connect your phone to computer. By default, it will detect and display thebackup that you’ve ever made by “Backup WhatsApp messages” function ofMobileTrans.

Step 3: Choose backup files and click “Start” to restore. You can just wait until itcompletes restoring data to a destination phone.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

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Note: If you restore WhatsApp to android devices, more steps will be required. Youcan see pop-up windows like these images and just operate with instructions.

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MobileTrans User Guide

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Contact us: http://support.wondershare.com/#/contact 14

2.3 How to Backup & Restore LINE Chats on a Computer?

*Currently MobileTrans only support backup & restore LINE chats on iOS devices.

Step 1: Connect your iOS device to computer. Open the module “WhatsAppTransfer” and click on the tab “LINE”.

Step 2: Click “Start” to backup and wait until it completes backup.

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MobileTrans User Guide

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Step 3:Wait for the process to finish and click on “View it” see your backup files.

Restore LINE Messages

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MobileTrans User Guide

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Step 1: Click on “Restore” button from “LINE” tab.

Step 2: Choose a backup file after it detects the previous backup you made withMobileTrans. And then, click “Start”.

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MobileTrans User Guide

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Step 3:Wait until your restoration process to finish.

2.4 How to Backup & Restore Viber chats on a Computer?

*Currently MobileTrans only support backup & restore Viber on iOS devices.

Step 1: Connect iOS device to your computer. After it’s connected, open “WhatsAppTransfer” and select the tab “Viber” on the left column.

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MobileTrans User Guide

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Step 2: Click on “Backup” button. MobileTrans will detect the data in your phone.After that, click “Start”.

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MobileTrans User Guide

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Step 3: Wait until it completes.

Restore Viber Messages

Step 1: Click on “Restore” button from “Viber” tab.

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MobileTrans User Guide

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Step 2: Tick a backup file after it detects the previous backup you made withMobileTrans. And then, click “Start”.

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MobileTrans User Guide

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Step 3: Wait until your restoration process to finish.

2.5 How to backup & restore Kik chats on a computer?

*Currently MobileTrans only support backup & restore Kik on iOS devices.

Backup Kik Messages

Step 1: Connect your iOS devices to computer. After it’s connected, select the tab“Kik”.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 22

Step 2: From there, you start to back up Kik chats after clicking on “Backup” button.

Step 3:Wait until the process to complete. Then you can click on “View it” to check

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 23

your backup file.

Restore Kik Messages

Step 1: Click on “Restore” from the “Kik” tab.

Page 24: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 24

Step 2: Choose a backup file to restore after it detects the previous backup you madewith MobileTrans. Click “Start”.

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MobileTrans User Guide

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Step 3:Wait for the process to complete.

2.6 How to Backup & Restore Wechat Chats on a Computer?

*Currently MobileTrans only support backup & restore Wechat on iOS devices.

BackupWechat messages

Step 1: Connect iOS device to a computer and select “Wechat” tab after you start“WhatsApp Transfer”.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

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Step 2: Click “Backup”. MobileTrans will detect all your data in your Wechat App.Then, click “Start” to backup Wechat to computer.

Page 27: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

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Step 3:Wait for the backup process to complete.

You can click on “Restore” or “View it” to check your backup files.

Restore Wechat Messages

Step 1: Click “WhatsApp Transfer” from MobileTrans home.

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MobileTrans User Guide

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Step 2: Choose from “WeChat” from tab and click “Restore”. MobileTrans willdetect the previous backup you made.

Page 29: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 29

Step 3: Choose backup files and click “Start” to restore.

Note: When you choose Restore to the same device as you backed up, your Wechatdata will be over written.

Chapter 3: MobileTrans – Backup

MobileTrans – Backup allows you to easily create a backup of your phone on your PCor Mac, including contacts, photos, messages, and other types of data. Backup youriPhone or Android to PC to avoid data loss at any time!

3.1 How to Backup Phone Data to Computer?

Step 1: Connect your device to computer. Run the module “Backup” after you openMobileTrans.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 30

Step 2: MobileTrans will load all supported file types in your phone. Select file typesand click “Start” to backup.

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

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Step 3: Keep your phone connected and back up will complete in a while. You canview backed up files from “Restore” feature later.

Chapter 4: MobileTrans – Restore

MobileTrans - Restore allows you to restore your backup files selectively fromiCloud/iTunes or computer without resetting your devices, it's also an efficient way torestore the contents of an old phone to a new phone.

4.1 How to Restore fromMobileTrans Backups?

Step 1: Launch the MobileTrans on the computer and open the module “Restore”.

Page 32: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

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Step 2: Connect your phone to computer and choose “MobileTrans Backups”.

Step 3: Select the file types you want to restore and click on “Start” button. It will

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MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

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complete the restore in a while. Please keep your phone connected during the transferprocess.

4.2 How to restore from iTunes Backups?

Step 1: Launch the MobileTrans on the computer and open the module “Restore”.

Page 34: ProductUserGuide - Wondershare · 10/25/2019  · MobileTransUserGuide Website: Contactus: 3 Chapter1:MobileTrans-PhoneTransfer

MobileTrans User Guide

Website: https://mobiletrans.wondershare.com

Contact us: http://support.wondershare.com/#/contact 34

Step 2: Connect your smart phone to computer. Click on “iTunes Backups file”module on MobileTrans. The iTunes backup file will be detected automatically on thesoftware.

Step 3: Select file types you want to restore and click on “Start” button.

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MobileTrans User Guide

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Step 4:Wait for the process to complete.

Want more help? Visit our support center.