Productivity for Charities · 2019-04-10 · How can COC help? 4 online fund-raising platforms have...
Transcript of Productivity for Charities · 2019-04-10 · How can COC help? 4 online fund-raising platforms have...
Why is Productivity so Elusive in Charities?
Public ValueDifficult to see
Lack of CompetitionNo sense of urgency
Requires TimeDelay in cause and effect
4
People Expect Charities to be Productive
5
INP
UT Every $1
given, maximum $1 given to beneficiary
PR
OC
ESS Ability to
stretch $1 to be $3
OU
TPU
T Make a difference and impact lives
INP
UT Every $1
given, maximum $1 given to beneficiary
PR
OC
ESS Ability to
stretch $1 to be $3
OU
TPU
T Make a difference and impact lives
People Expect Charities to be Productive
6
Input Productivity
“ How to get More ”
WHAT? Traditional method of fund-raising
WHY?
Old WayLimited reach
Hard WayAffects reputation
7
How can COC help?
4 online fund-raising platforms have subscribed to the Code
Code of Practice for Online Charitable Fund-raising Appeals (Jan 2018)
3 key principles:1. Legitimacy2. Accountability3. Transparency
Online giving is on an increase
10
How can COC help?
•Code of Conduct for Commercial Fund-raisers
•Code of Conduct for Commercial Fund-raisers (adapted for Charities)
11
Offline giving is on a decrease
How can COC help?
Digitalisation For Charities:
•Developing a digitalisation plan for charity sector
12
Smart Nation Creates Trust
INP
UT Every $1
given, maximum $1 given to beneficiary
PR
OC
ESS Ability to
stretch $1 to be $3
OU
TPU
T Make a difference and impact lives
People Expect Charities to be Productive
13
Process Productivity
“ How to Stretch ”
WHY?Know-How
Don’t want to know;Don’t know;
Don’t know how
StructureNo Economy of Scale
14
How can COC help?Operating Model
People:
Roles & Responsibilities
Process:
Standard Operating Procedures
Structure:
How best to organize yourselves
18
INP
UT Every $1
given, maximum $1 given to beneficiary
PR
OC
ESS Ability to
stretch $1 to be $3
OU
TPU
T Make a difference and impact lives
People Expect Charities to be Productive
20
Output Productivity
“ How to make it Purposeful ”
What? Impact measurementWhy?
Fragmented effortsOnly treating the symptoms
No RulerInvisible Impact
21
SUPPLYDEMANDOver-served and under-
engaged segmentsFragmented efforts, uneven
capacity
MATCHING
How can COC help?SG Cares Volunteer Centres (VCs)
Dealing with Fragmented Efforts
Supply
• PA and CDCs• Schools
• Youth Corps• Corporates• Social service orgs• Religious orgs
(non exhaustive list) Local Volunteer Centres
Demand
• SSO• AIC
• Social service orgs• Ground up grps• Social enterprises
(non exhaustive list)Volunteers/Resources
Volunteers/ Resources
2 pilot towns 7 towns in 2019Scaling up:
24
In Summary: Productivity for Charities
25
INP
UT Every $1
given, maximum $1 given to beneficiary
PR
OC
ESS Ability to
stretch $1 to be $3
OU
TPU
T Make a difference and impact lives