G-RAID USB is a high-performance, removable dual-drive RAID solution with Enterprise-class hard drives.

Product Manual

p.2

Table of Contents

• SafetyPrecautions....................................p.4

• BackupYourData......................................p.5

Table of Contents

Safety & General Use SafetyPrecautions.......................................................4BackupYourData........................................................5

About Your G-RAID USBIntroduction..................................................................7What’sintheBox........................................................8SystemRequirements................................................8OverviewoftheDrive...............................................9Activity&FailureLED.............................................. 10

Using Your Drive on MacEasyInstallationforMac........................................ 12OptimizePerformance........................................... 12UseWithTimeMachine........................................ 13DisconnecttheDrive............................................. 15

Using RAID ModesSupportedRAIDModes......................................... 17TheRAIDConfigurationUtilityforMac........... 18ConfiguretheRAIDModeforMac.................... 19RAID1DegradedMode&Rebuild(Mac)....... 22TheRAIDConfigurationUtility(Windows).... 23ConfiguretheRAIDModeforWindows.......... 24RAID1DegradedMode&Rebuild(Win.)....... 27

Maintenance for Your DriveInitializetheDriveforMac.................................... 29RestoretheDriveIcon............................................ 33ReformatwithPartitions....................................... 35ReplaceaFailedDriveModule............................ 40

Using Your Drive on WindowsWindowsUse.............................................................. 43CrossPlatformUse.................................................. 43

Support & WarrantyTechnicalSupport.................................................... 47LimitedWarranty...................................................... 48Copyright..................................................................... 50

Safety & General Use

p.4 p.5

Safety & General Use Safety & General Use

Safety Precautions

G-RAIDUSB‘swarrantymaybevoidasaresultofthefailuretorespecttheprecautionslistedhere.Ifyoudetectaproblemwithyourdrive,pleasecontactourTechnical Support department.

If the product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user. PleasereadourLimited Warranty.

• Servicing: Yourdrivecontainsnouser-serviceableparts.Ifitappearstobemalfunctioning,haveitinspectedbyaqualifiedTechnicalSupportrepresentative.

• Moisture:Placethedeviceawayfrommoistureorliquids.Toreducetheriskofdamage,donotexposethisdrivetorainormoisture.Donotuseitindamporwetconditions.Neverplaceobjectscontainingliquidsonthedriveastheymayspillintoitsopenings.

• Ventilation: Placethedeviceinaventedarea.Thedriveshouldneverbeplacednearoroveraradiatororheatsource.

• Temperature:Donotexposethisdrivetotemperaturesoutsidetherangeof5°Cto35°C(41°Fto95°F);ortooperationalhumiditybeyond5-80%,non-condensing,ornon-operatinghumiditybeyond10-90%,non-condensing.Avoidplacingyourdrivenearasourceofheat,orexposingittosunlight(eventhroughawindow),orinanenvironmentthatistoocoldorhumid.

• Physical Damage: Donotplaceheavyobjectsonthedrive.Neveruseexcessiveforceonyourdrive.

Backup Your Data

ThediskdrivescontainedinyourG-RAIDUSBdevicearedelicateelectronicinstrumentsandaresusceptibletodamageduetoexcessivephysicalshock.UndernocircumstanceswillG-Technologybeheldliablefortherecoveryorrestorationoflostdata.Anyloss,corruptionordestructionofdatawhileusingaG-Technologydriveisthesoleresponsibilityoftheuser.

MakeTwoBackupsTohelppreventthelossofyourdata,wehighlyrecommendthatyoukeepTWOcopiesofyourdatainseparatestoragelocations.KeeponecopyonyourG-Technologydrive.Keepasecondcopyonyourinternalharddrive,anotherG-Technologydriveoraformofremovablestoragemedia.Ifpossible,itisadvisabletokeepyourdataintwophysicallydisparatelocationsforaddedsafety.

p.7

About Your G-RAID® USB

About Your G-RAID USB

• Introduction....................................................p.7• What’sintheBox...........................................p.8• SystemRequirements.................................p.8• OverviewoftheDrive.................................p.9• Activity&FailureLED...................................p.10

Introduction

ThankyouforpurchasingG-RAIDUSBfromG-Technology.TheG-RAIDUSBharddriveisahigh-speed,low-costRAIDthatprovidesanidealstoragesolutionforcontentcreationprofessionals.Withitsuniqueindustrialdesignandall-aluminumhousing,G-RAIDUSBisthedefactostandardformanypost-productionfacilitiesworldwide.

G-RAIDUSBfeaturesaUSB3.0interface.WhenconnectedviatheUSB3.0interface,G-RAIDUSBprovidesdatatransferratesupto400MB/secondtosupportthemostdemandingprofessionalcontentcreationapplicationssuchasFinalCutPro®,AvidandAdobePremiere®.

Withitsbuilt-inRAIDcontroller,theG-RAIDUSBisnottiedtoasingleworkstationandcanbeeasilytransportedforuseintheeditbayorontheroad.TheunitcontainsaninternalRAIDcontrollerandcanbeconfiguredinRAID0(Performance),RAID1(Protected)orJBODmode.

IntheRAID1orJBODmodeofoperation,ifasingleharddrivefailureoccurs,yourdatawillstillbesafeandaccessible(inRAID1allyourdataissafe,whereasinJBODallyourdatainthegooddriveissafe).

p.8 p.9

About Your G-RAID® USB About Your G-RAID® USB

Overview of the Drive

ThefollowingdiagramshowsthehelpfulfeaturesofyourG-RAIDUSB.

ThecompactandquietG-RAIDUSBfeaturestworemovableHGST7200RPMSATAIIIharddrives.Ithasauniquelydesignedall-aluminumenclosurewithanactivity/failureLEDinthefrontpanel.TherearpanelfeaturesaKensington™securityslot,ahigh-speedUSB3.0port,aDCpowerinslotandasoft-touchon/offswitch.Thefeaturescombinetoprovideuniversalconnectivityandindustry-leadingperformance.Allcablesareincluded.

IMPORTANT:G-RAIDUSBhasbeensetupatthefactoryinRAID0(Performance)mode.TochangetoRAID1(Protected)modeorJBODmode,readConfigure the RAID Mode.

What’s in the Box

Thefollowingitemsareincludedinthebox:

• G-RAIDUSBstoragesolutionwithtworemovablediskmodules• USBcable(3.0;backwardcompatiblewithUSB2.0ports)• ExternalACpowersupplyandcableIfanyitemsaremissing,pleasecontactG-Technologyatsupport@g-technology.comorcall(888)426-5214.

System Requirements

G-RAIDUSBsupportsthefollowingoperatingsystems:

• MacOS®10.7+• Windows®8.1,8and7(viareformat)ThedrivehasbeenpreconfiguredinRAID0(Performance)modeforusewithMacOS®systems,formattedas“HFS+withJournaling.”

Kensington®SecuritySlot

USB3.0PortDCIn

On/OffSwitch

ActivityLED

p.10

About Your G-RAID® USB

Using Your Drive on Mac

• EasyInstallationforMac.........................p.12

• OptimizePerformance............................p.12

• UseWithTimeMachine...........................p.13

• DisconnecttheDrive...............................p.15

Activity and Failure LEDs

G-RAIDUSBcontainsLEDsfordriveactivity(WHITE)anddrivefailure(RED)thatarenexttoeachotheronthefrontpanelanddescribethefollowingoperations:

• Systeminitialization• Systemready• Diskactivity• DiskdrivefailureThefollowingtableexplainsthemeaningofeachcombinationofLEDsonthedrive.When both LEDs are illuminated, the color turns lighter RED.

SystemInitialization

Systemready

DiskActivity

Disk1orDisk2Failure(RAID0)

FailSafeMode(RAID1)Disk1failure

FailSafeMode(RAID1)Disk2failure

Flashing

Off

Off

On(constantRED)

Flashing1time/sec

Flashing4times/sec

State Activity/PowerLED DriveFailureLED

On

On

Flashing

On

On

On

Theactivitylightwillglowwhenpowerisapplied.Itwillflashbrighterasdataistransferredtoorfromtheharddrive.

Intheeventofadiskdrivefailure,theREDdrivefailureLEDlocatedonthefrontpanelwillilluminate.InRAID1mode-Iftheredlightflashesoncepersecond,itindicatesthatthetopdrivehasfailed;iftheredlightflashesfourtimespersecond,itindicatesthatthebottomdrivehasfailed.IfadrivefailureoccursinRAID0modethentheLEDinthefrontpanelturnsconstantRED.

• IfconfiguredinprotectedRAID1mode,allthedatastoredonthesystemwillbeintact.• IfconfiguredinJBODmode,onlythedatainthebaddrivewillbelost;therestofthedata

willbeintact.• IfconfiguredinRAID0mode,alldatawillbelost.PleasecontactTechnical Supportfor

helpiftheREDLEDisconstantlylitindicatingdrivefailure.

p.12 p.13

Using Your Drive on Mac® Using Your Drive on Mac®

Use with Time Machine®

YourG-RAIDUSBcanbeeasilyusedasabackupdriveviaTimeMachinewhenconnectedtoaMac.TimeMachineisanapplicationthatshipswithyourMacandprovidesautomaticfilebackup.ThefollowingstepswillquicklysetupG-RAIDUSBwithTimeMachine.

WhenyouattachyourG-RAIDUSBforthefirsttime,theTimeMachinedialogboxshouldautomaticallyappear.ClicktheUse as Backup Diskbutton.

IftheTimeMachinedialogboxdoesnotlaunch,gototheApple Menu > System Preferences.ClickontheTimeMachineicon.TheTimeMachinePreferencepanelwillopen.ClicktheSelect Backup Diskbutton.

Easy Installation for Mac

G-RAIDUSBattachestoyourcomputerviaaUSB3.0port.

Connectthepowercordtotheunitandplugtheotherendintoasurgeprotectororwalloutlet.Pressandholdthepowerbuttonuntiltheunitturnson.ThedrivewillautomaticallymountonthedesktopifyouarerunningMacOSX.

Optimize Performance

G-RAIDUSBcanbeconnectedtoanyMacorWindowsmachineequippedwithUSB3.0orUSB2.0.

IfyouaregoingtousethedriveonaWindowsmachine,readUsing Your Drive on Windows.

Kensington®SecuritySlot

USB3.0PortDCIn

On/OffSwitch

p.14 p.15

Using Your Drive on Mac® Using Your Drive on Mac®

Inthesubsequentdialogbox,selecttheG-RAIDUSB.ClicktheUseDiskbutton.

MakesuretheTimeMachineswitchissettoON.YoucansetitsoptionsbyclickingtheOptionsbutton.Dothistochoosevolumes,folders,orfilesyoudoNOTwanttobackup.

G-RAIDUSBwillnowbackupyourimportantfilesautomaticallywithTimeMachine.It’sreallythateasy!

Disconnect the Drive

AgreatfeatureofG-RAIDUSBisitsabilitytoconnectanddisconnectwhileyourcomputerisrunning.Topreventfailuresand/ordataloss,itisimportanttofollowthestepsbelowwhendisconnectingor“unmounting”thedrivefromyourcomputer.

1. Beforepoweringdownanddisconnectingthedrive,unmountthesystembydraggingtheG-RAIDUSBicontothetrashlocatedinthedock.Keyboard shortcut:SelectthedriveiconandhitCommand+E.

2. Itissafetoremovethedrivefromyoursystemwhenthedriveiconisnolongerpresentonyourdesktop.

3. TopoweroffG-RAIDUSB,pressandholdtheOn/Offpowerbuttonuntiltheunitshutsdown.

Helpfullinks•TouseG-RAIDUSBonWindows,gotoWindows Use.

•TouseG-RAIDUSBonMacandWindowstogether,gotoCross-Platform Use.

p.17

Using RAID Modes

Supported RAID Modes

G-RAIDispreconfiguredinRAID0(Performance)mode,forusewithMacOSsystems.ThedrivecanalsobeconfiguredinRAID1(Protected)modeorJBODmode.ThefollowingtableexplainstheadvantagesanddisadvantagesforeachRAIDlevel.

TochangetheRAIDmodeofG-RAIDUSB,followthestepsinConfigure the RAID Mode.

RAID0(Performance)G-RAIDUSBshipsinRAID0(Performance)mode.ThisRAIDmodeisidealformaximizingyourthroughputwhenvideoediting.InRAID0mode,thedrivesarecombinedanddataissplitbetweenthetwodrivesforincreasedperformance.

Using RAID Modes

• SupportedRAIDModes.........................................................p.17

• TheRAIDConfigurationUtilityforMac............................ p.18

• ConfiguretheRAIDModeforMac..................................... p.19

• RAID1DegradedModeandRebuildforMac................ p.22

• TheRAIDConfigurationUtilityforWindows.................. p.23

• ConfiguretheRAIDModeforWindows........................... p.24

• RAID1DegradedModeandRebuildforWindows...... p.27

RAID0

RAID1

JBOD

Highestread/writeperformance.

Storagecapacityis100%utilized.

Completedataprotectionincaseofasingledrivefailure.

Storagecapacityis100%utilized.Partialdataprotectionifasingledrivefails.

RAIDLevel Advantage

DiskStriping

Diskmirroring

DisksnotRAIDed

Description Disadvantage IdealFor

Nofaulttolerance.Singledrivefailure

willresultincompletedataloss.

Read/writeperformanceis

reducedtohalfofRAID0performance.

Read/writeperformanceis

reducedtohalfofRAID0performance.

Higheststoragecapacityutilizationandhighestperformance.

Sensitivedata,whichrequires

constantbackingup.Highperformance

notrequired.

Higheststoragecapacityutilizationwhenpartialdatalossisacceptable.

p.18 p.19

Using RAID Modes Using RAID Modes

RAID1(Protected)RAID1isgreatforprotectingandsecuringdata,makingitidealforsensitivedata,butitoperatesatthespeedofasingledrive.InRAID1,thearraywillbeat50percentofitstotalcapacityasthesamedataiswrittenormirroredtobothdrivessimultaneously.

JBODJBODmodeisgreatformaximumcapacityutilizationwithoutfearoflosingallyourdata,asinthecaseofRAID0,buttheyeachoperateatthespeedofasingledrive.

The RAID Configuration Utility for Mac

TheG-TechnologyRAIDConfiguratorisusedtochangetheRAIDlevelofyourG-RAIDUSB.ToconfigureG-RAIDUSB,itwillneedtobetheonlydeviceconnectedtoyourcomputer.

TheRAIDConfiguratorutilityisavailablefordownloadfromtheG-Technologywebsiteatg-technology.com/support.

OnceyouhavedownloadedtheRAIDConfigurator,youshouldlaunchitdirectlyfromthemounteddiskimage.

Configure the RAID Mode for Mac

YoucaneasilyconfigureG-RAIDUSB’sRAIDmodewiththefollowingsteps.

Important Note: Changing the RAID level will erase all data on the drive. Be sure all of the data and files you want to save are backed up to separate media.

1. LaunchtheG-TechnologyRAIDConfigurationutility.Adialogwindowwillaskyoutodisconnectallotherexternalharddisksfromyourcomputer.ThisisimportanttoensurethattheconfiguratordoesnotaffectothereSATA,FireWireorUSBdevicesonyoursystem.

2. ClicktheContinuebutton.AwindowwillappeartellingyouthattheutilityissearchingforyourG-RAIDUSB.

p.20 p.21

Using RAID Modes Using RAID Modes

3. OncetheutilityfindsyourG-RAIDUSB,thefollowingwindowwillappear.Selectyourdesiredconfiguration:RAID1(Protected),RAID0(Performance)orJBOD.ThenclicktheConfigurebuttontocontinue.

4. Twowarningwindowswillappear,lettingyouknowthatthefollowingstepwilleraseallyourdata.ClicktheYesbuttonstocontinue.

5. Awindowwillappeartellingyouthattheconfigurationisinprogress.ThenextwindowwillconfirmthatyourG-RAIDUSBisconfiguredinRAID1,RAID0orJBODmode.

6. ChangingtheRAIDmodeofG-RAIDUSBwillrequireyoutore-initializethediskwiththeDiskUtilityapplication.Thediskinsertiondialogbelowshouldappear.ClicktheInitializebuttontolaunchDiskUtility.ThenfollowthesimplestepstoinitializeG-RAIDUSBforusewithMacOS.

p.22 p.23

Using RAID Modes Using RAID Modes

7. NOTE: IftheDiskInsertiondialogdoesnotappear,gotoApplication > Utilities andopentheDiskUtilityprogram.OnceDiskUtilityisopen,youarereadytoinitializeandpartitionG-RAIDUSBforusewithMac.

RAID 1 Degraded Mode and Rebuild for Mac

IfyourG-RAIDUSBisinRAID1configurationandeitherasingledrivefailureoccursorifamemberoftheRAID1setisremoved,thentheactivedrivewilloperateindegradedmode.

What is Degraded Mode? Inatwo-driveRAID1array,ifoneofthedrivesfailsorifoneofthedrivesisremovedthentheactivedrivekeepstheuserdataintactbutwithoutanyfail-safemechanismuntiltheRAIDarrayisrebuilt.Thisstateofoperationiscalleddegradedmode.

TorebuildtheRAID1set,pleaseinsertanewdriveinplaceofthefaileddriveorthedrivethathasbeenremoved.IfthisnewdriveisnotformattedthentheDiskUtilityfunctionwillautomaticallylaunchandyoucanformatthedrive.IfthisreplacementdriveisformattedthenyouarereadytorebuildtheRAIDset.Toseehowtoreplaceafaileddrive,pleaserefertothesectionReplace a Failed Drive Module.

G-RAIDUSBhasanautorebuildfeaturebuiltintoit.OnceyouinsertaformattedreplacementdisktheRAID1willstartrebuildingautomatically.Totalrebuildtimeisdependentonthetotalcapacityofeachdrive.Therebuildtimeisapproximatelytwohoursperterabyte.

The RAID Configuration Utility for Windows

TheG-TechnologyRAIDConfiguratorisusedtochangetheRAIDlevelofyourG-RAIDUSB.ToconfigureyourG-RAIDUSB,itwillneedtobetheonlydeviceconnectedtoyourcomputer.

TheRAIDConfiguratorutilityisavailablefordownloadfromtheG-Technologywebsiteat g-technology.com/support.

OnceyouhavedownloadedtheRAIDConfigurator,youshouldlaunchitdirectlyfromthezippedpackagewiththeapplicationinside.

p.24 p.25

Using RAID Modes Using RAID Modes

Configure the RAID Mode for Windows

YoucaneasilyconfigureG-RAIDUSB’sRAIDmodewiththefollowingsteps.

Important Note: Changing the RAID level will erase all data on the drive. Be sure all of the data and files you want to save are backed up to separate media.

1. LaunchtheG-TechnologyRAIDconfigurationutility.Adialogwindowwillaskyoutodisconnectallotherexternalharddisksfromyourcomputer.ThisisimportanttoensurethattheConfiguratordoesnotaffectothereSATA,FireWireorUSBdevicesonyoursystem.

2. ClicktheContinuebutton.AwindowwillappeartellingyouthattheutilityissearchingforG-RAIDUSB.

3. OncetheutilityfindsyourG-RAIDUSB,thefollowingwindowwillappear.Selectyourdesiredconfiguration:RAID1(Protected),RAID0(Performance)orJBOD.ThenclicktheConfigurebuttontocontinue.

4. Twowarningwindowswillappear,lettingyouknowthatthefollowingstepwilleraseallyourdata.ClicktheOKandYesbuttonstocontinue.

p.26 p.27

Using RAID Modes Using RAID Modes

5. Awindowwillappeartellingyouthattheconfigurationisinprogress.ThenextwindowwillconfirmthatyourG-RAIDUSBisconfiguredinRAID1,RAID0orJBODmode.

6. ChangingtheRAIDmodeofG-RAIDUSBwillrequireyoutore-initializethedisk.ForhelpfulinformationoninitializingyourdrivewithWindows,pleasevisitg-technology.com/windows.

RAID 1 Degraded Mode and Rebuild for Windows

IfyourG-RAIDUSBisinRAID1configurationandeitherasingledrivefailureoccursorifamemberoftheRAID1setisremoved,thentheactivedrivewilloperateindegradedmode.

What is Degraded Mode? Inatwo-driveRAID1array,ifoneofthedrivesfailsorifoneofthedrivesisremovedthentheactivedrivekeepstheuserdataintactbutwithoutanyfail-safemechanismuntiltheRAIDarrayisrebuilt.Thisstateofoperationiscalleddegradedmode.

TorebuildtheRAID1set,pleaseinsertanewdriveinplaceofthefaileddriveorthedrivethathasbeenremoved.Ifthisnewdriveisnotformatted.FormoreinformationaboutformattingyourdrivetoNTFSforWindowspleaseCLICK HEREandyoucanformatthedrive.IfthisreplacementdriveisformattedthenyouarereadytorebuildtheRAIDset.Toseehowtoreplaceafaileddrive,pleaserefertothesectionReplace a Failed Drive Module.

G-RAIDUSBhasanautorebuildfeaturebuiltintoit.OnceyouinsertaformattedreplacementdisktheRAID1willstartrebuildingautomatically.Totalrebuildtimeisdependentonthetotalcapacityofeachdrive.Therebuildtimeisapproximatelytwohoursperterabyte.

p.29

Maintenance for Your Drive

Maintenance for Your Drive

• InitializetheDriveforMac.....................p.29

• RestoretheDriveIcon.............................p.33

• ReformatwithPartitions.........................p.35

• ReplaceaFailedDriveModule.............p.40

Initialize the Drive for Mac

G-RAIDUSBisfactoryformattedor“initialized”forusewithMacOS.Youcanfollowthesestepstoreinitializeyourdriveifyouwouldliketoquicklyerasethecontentsofthedrive.

1. OpentheDisk Utilityapplication.DiskUtilityislocatedonyourharddriveunderApplications/Utilities/Disk Utility.Thewindowbelowwillappear.YourG-RAIDUSBwillbedisplayedintheleftcolumn.

2. SelectG-RAIDUSBbyclickingitsdriveiconintheleftcolumn.Informationaboutthedrivewillbedisplayedatthebottomofthewindow.

3. SelecttheErasetabtoviewtheformattingoptions.Bydefault,theFormatpop-upmenuissettotheMacOSExtended(Journaled)option.

p.30 p.31

Maintenance for Your Drive Maintenance for Your Drive

4. ChoosetheFormatoptionyouprefer.

• MacOSExtended(Journaled):ThisbasicFileSystemformatisintendedforgenerallyformatteddrivesincludingTimeMachinebackupandcreatingseparatebootableDiskImages.

• MacOSExtendedCase-sensitiveandEncryptionoptions:TheCase-sensitiveoptiontreatsfilenamesthatarethesamebutwithdifferentcasesasdifferentwhiletheEncryptionoptionaddsanadditionallayerofsecurityforyourpersonalfiles.

5. ClicktheErasebuttoninthelower-rightcornerofthewindow.AdialogboxwillappearaskingifyouwanttoerasetheG-RAIDUSBpartition.

WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.

6. ClicktheErasebuttontocontinue.Aprogressbarinthelower-rightcornerofthewindowwillshowtheprogressofthedisk’sreformattingprocess.

p.32 p.33

Maintenance for Your Drive Maintenance for Your Drive

7. Afterthedriveisre-initialized,youshouldautomaticallyseetheTimeMachinedialogbox.

• ClicktheUse as Backup DiskbuttonifyouwanttousethedrivewithTimeMachine.

• ClicktheDon’t Use or Decide LaterbuttonsifyoudonotwanttouseTimeMachineatthispoint.

8. QuittheDiskUtilityprogram.Afteryoureinitializethedrive,thecustomiconforG-RAIDUSBwillbeerased.Youcanoptionallyrestorethisiconwiththestepsonthenextpage.

Restore the Drive Icon

IftheG-RAIDUSBdriveiconwaserasedduringtheconfigurationprocess(seetheprevious section),youcanrestoretheiconwiththefollowingeasysteps.

NOTE: ThisprocessisnotrequiredfortheoperationoftheG-RAIDUSB.However,itwillmakeyourdrive’sappearanceonthecomputerdesktoplookcleanerandmoreaccurate.

1. TogettheG-Technologyiconpackage,gotowww.g-technology.com/support andnavigatetoyourproduct.Therewillbealinktodownloadtheiconsontheproductsupportpage.

2. Oncedownloaded,theG-Technologyiconsfoldershownbelowshouldloadautomatically.Ifnot,double-clickthezipfiletoopen.Next,double-clicktheDMGfiletoopentheG-Technologyiconspackage.

3. ClicktoselectthedriveiconforG-RAIDUSBinthepackagewindow.Press Command+C tocopytheicon.

p.34 p.35

Maintenance for Your Drive Maintenance for Your Drive

4. SelectthedefaultG-RAIDUSBdriveicononyourdesktopandpressCommand+I.ThisopenstheGet Infowindow(belowleft).

5. SelectthedefaulticonintheGet Info window(belowleft).

6. PressCommand+V topastethecustomG-RAIDUSBiconintotheGetInfowindow(belowright).

TheiconforyourG-RAIDUSBhasbeenrestoredandyoucanclosetheGetInfowindow.Yourdriveisnowreadyforuse!

Reformat with Partitions

Partitioningaharddriveistheprocessofdividingaharddriveintoseparate,discretesectionscalledvolumes.Eachvolumeworkslikeaseparatedisk.Youcancreateupto16differentpartitionsonaharddriveinMacOSX,andeachpartitioncanbeadifferentsizeandformat.

Withharddrivesgettingbigger,itisusefultopartitionyourharddrivesoyoucanusesectionsofitsspacefordifferentpurposes.Forinstance,youcansegmentuserdatafrombackupdata,setupamulti-bootenvironmentwithdifferentoperatingsystems,orcreateadedicatedcapturescratchdiskforprogramssuchasFinalCutProandAdobePremiere.

Thefollowingstepswillguideyouthroughthesimpleprocessofpartitioningyourdrive.In this example, we will partition a 12TB G-RAID USB connected via USB 3.0. The steps will be identical for your drive, although the name may be different.

1. OpentheDiskUtilityprogram.ThisapplicationislocatedonyourharddriveunderApplications/Utilities/Disk Utility.Thewindowbelowwillappear.YourG-Technologydrivewillbedisplayedintheleftcolumn.

p.36 p.37

Maintenance for Your Drive Maintenance for Your Drive

2. SelecttheUSBicon—nottheG-Technologydriveicon—byclickingitintheleftcolumn.

3.ClickonthePartitionbuttoninthemainwindow.

4. SelectthenumberofpartitionsyouwouldlikefromthePartition Layoutmenu.Below,wehaveselected“2Partitions”tocreatetwopartitions.

p.38 p.39

Maintenance for Your Drive Maintenance for Your Drive

5. Clickonthefirstpartitioninthe Partition Layoutarea.Yourpartitionwillbeinawhiteboxsurroundedbybluelines.

• IntheNamefield,typeanameforthepartition.• FromtheFormatmenu,chooseyourdesireddiskformat.Ifyouwilluseyourdrive

primarilyonMacOS,itisrecommendedtouseMacOSExtended(Journaled).Fordetailsaboutformats,go here.

• IntheSizefield,typeinasizeforthepartition.Alternately,youcandragthebarbetweeneachpartitioninthePartition Layoutareatoquicklychangethesize.

6. Repeatthisprocessforeachpartitionyouhavecreated.

7. ClicktheApplybuttoninthelower-rightcornerofthewindow.AdialogboxwillappearaskingifyouwanttoerasetheG-Technologydrivepartition.

WARNING: THE NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.

8. ClickonthePartitionbuttontocontinue.Aprogressbarinthelower-rightcornerofthewindowwillshowyoutheprogressofthedisk’sreformatting.

9. Whenpartitioningiscomplete,themultiplepartitionswillbedisplayedintheleftpanelofDiskUtility.

10.QuittheDiskUtilityprogram.Afterre-initializingthedrive,thecustomiconfortheG-Technologydrivehasbeenerased.TorestoretheG-RAIDUSBiconforeachpartitionfollowthestepsfromtheRestoretheDrive Icon section.

11.ThemultiplepartitionsoftheG-Technologydrivewillbedisplayedonyourdesktop.Yourdriveisnowsetupwithtwoormorepartitionsandisreadyforuse.

p.40 p.41

Maintenance for Your Drive Maintenance for Your Drive

Replace a Failed Drive Module

TheinternalcomponentsofG-RAIDUSBcontinuallymonitorthehealthofeachofitsdiskdrives.Intheeventofadrivefailure,avisualalarmwillappear.ReadmoreinActivity and Failure LEDs.

RAID 0: IfG-RAIDUSBwasconfiguredinRAID0(Performance)mode,adrivefailurewillresultindataloss.

RAID 1:IfG-RAIDUSBisconfiguredasRAID1,asingledrivefailurewillnotresultindataloss.However,thearrayisnowinadegradedorunprotectedstate,andthefaileddriveshouldbereplacedassoonaspossibletoavoiddataloss.

ReadmoreinSupported RAID Modes.

Followthestepsbelowtoidentifyandreplaceafaileddrive.

1. Withtheunitpoweredon,theflashingREDLEDwillindicatewhichdrivemodulefailed.Formoreinformation,seeActivity and Failure LEDs.

2. Removethefaileddrivebypressingthemodulereleasebutton,andgentlyslidingthedrivemoduleoutoftheenclosure.

3. Replacethefaileddrivewithanewdiskmodule.Secureitinplacebypushinginthedriveandlatchingthehandle.

NOTE: Duringthe3-Yearwarrantyperiod,contactG-TechnologyTechnical Support forreplacementofadefectivedrivemodule.

4. IfG-RAIDUSBwassetupinRAID1mode,theunitwillbeginrebuildingdataonthedrive.Duringthisprocess,theactivityLEDwillindicatedataaccess.Therebuildtimeisapproximatelytwohoursperterabyte.

5. Oncetherebuildprocessiscomplete,G-RAIDUSBisbacktonormalandonceagainprotectingyourvaluabledata.FurthermorethedriveLEDlightwillreturntoasolidwhitelightvisuallyindicatingahealthyRAID1set.

HelpfultipsYoucancontinueusingG-RAIDUSBevenwhilethedrivevolumeisbeingrebuilt.However,itwillrunataslowerdatarate.

Itisgoodpracticetokeepatleastonesparedrivemoduleonhandincaseofadiskfailure.Thatway,youcanrebuildyourarrayinhoursratherthanwaitdaysforanewonetoship.

p.43

Using Your Drive on Windows®

Using Your Drive on Windows

• WindowsUse..............................................p.43

• CrossPlatformUse....................................p.43

Windows Use

G-RAIDUSBissetupatthefactoryforusewithMacOSsystems.AsimpleinitializationwillprepareyourdriveforusewithWindows7,8and8.1systems.

ForhelpfulinformationonconfiguringandusingyourdrivewithWindows,pleasevisitg-technology.com/windows.

Cross Platform Use

YoucansetupG-RAIDUSBforuseonbothWindowsandMacsystemsbyformattingthedriveas‘exFAT’.Todothis,usetheDiskUtilityapplicationontheMacsystemandformatthedrivetoexFAT.

1. First,opentheMacsystem’sDiskUtilityprogram.ThisapplicationislocatedonyourharddriveunderApplications/Utilities/Disk Utility.Thewindowbelowwillappear.YourG-RAIDUSBwillbedisplayedintheleft-handcolumn.

2. SelecttheG-RAIDUSBbyclickingonitsdriveiconintheleft-sidecolumn.Informationaboutthedrivewillbedisplayedatthebottomofthewindow.

3. SelecttheErasetabtoviewtheformattingoptions.

p.44 p.45

Using Your Drive on Windows® Using Your Drive on Windows®

4. SelectexFATFileSystemfromtheFormatpop-upmenu.ThiswillformattoexFAT.

NOTE: YoumayneedtorenamethedrivebecauseexFATdoesnotsupportmorethan11lettersinthedrivename.

WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.

5. ClicktheErasebuttoninthelowerrightcornerofthewindow.AdialogboxwillappearaskingifyouwanttoerasetheG-RAIDUSBpartition.

6. ClicktheErasebuttoninthepop-updialogbox.Aprogressbarinthelowerrightcornerofthewindowwillshowtheprogressofthedisk’sreformatting.YourdrivewillbeformattedtoitsfullcapacityasexFAT.

7. QuittheDiskUtilityprogram.Youarefinished!

8. Afterreinitializing,thecustomiconfortheG-RAIDUSBwillbeerased.

Withthisformat,youwillbeabletoread/writeonWindowsVista,Windows7andonMacOSmachines.

p.47

Support & Warranty

Support & Warranty

• TechnicalSupport.....................................p.47

• LimitedWarranty.......................................p.48

• Copyright.....................................................p.50

Technical Support

ThankyouforpurchasingG-RAIDUSB.Ifyouhaveanycommentsorquestionsaboutthismanualortheproduct,pleaseletusknow!

Asavaluedcustomer,G-Technologystrivestoprovideyouwiththefinestproductsandsupport.IfyouencounteranydifficultieswhileinstallingorusingyouG-RAIDUSB,ourtechsupportteammemberswillgladlyassistyouat:g-technology.com/support.

HelpfulinformationforsupportWhencontactingTechnicalSupport,it’sbesttobeinfrontofyourcomputerandhavethefollowinginformationavailable:

• YourG-RAIDUSBserialnumber(onbottomofunit)• OperatingSystemandversion• Computermodel• Listofotherdevicesattachedtoyourcomputer

p.48 p.49

Support & Warranty Support & Warranty

LimitedWarranty

Limited Warranty

HGST,aWesternDigitalCompanyincludingG-TechnologyforExternalHardDiskDrives.

Whatdoesthislimitedwarrantycover?ThisLimitedWarrantyappliestonewHGSTproductspurchasedfromanauthorizedHGSTdealerbytheoriginalpurchaserfornormaluseandnotforresale.HGSTwarrantsthatacoveredproductisfreefromdefectsinmaterialsandworkmanship,withtheexceptionsstatedbelow.

Howlongdoeslimitedwarrantycoveragelast?Thislimitedwarrantylastsfor1year,2years,3yearsor5years,orafixedperiodfromdateofpurchase,dependingonwhenandwhereitwasoriginallypurchased.Todeterminethewarrantyspecificallyforyourproduct,visitwww.g-technology.com.Avalidproofofpurchasemayberequiredtoproveeligibility.Ifyoudonothaveavalidproofofpurchase,thelimitedwarrantyperiodwillbemeasuredfromthedateofsalefromHGSTtotheauthorizeddistributor.

Whatdoesthislimitedwarrantynotcover?Thelimitedwarrantydoesnotcoverdamageresultingfromcommercialuse,misuse,accident,modificationoralterationtohardwareorsoftware,tampering,unsuitablephysicaloroperatingenvironmentbeyondproductspecifications,impropermaintenance,orfailurecausedbyaproductforwhichHGSTisnotresponsible.

Thereisnowarrantyofuninterruptedorerror-freeoperation.Thereisnowarrantyforlossofdata—youmustregularlybackupthedatastoredonyourproducttoaseparatestorageproduct.Thereisnowarrantyforproductwithremovedoralteredidentificationlabels.

HGSTDOESNOTPROVIDEANYOTHERWARRANTIESOFANYKIND,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESORCONDITIONSOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE.SOMEJURISDICTIONSDONOTALLOWTHELIMITATIONOFIMPLIEDWARRANTIES,SOTHISLIMITATIONMAYNOTAPPLYTOYOU.HGSTisnotresponsibleforreturningtoyouproduct,whichisnotcoveredbythislimitedwarranty.

Whatmustyoudo?Ifyouarehavingtroublewithaproduct,beforeseekinglimitedwarrantyservice,firstfollowthetroubleshootingproceduresthatHGSToryourresellerprovides.

Toobtainlimitedwarrantyservice,youmustfirstobtainaReturnMaterialsAuthorization(RMA)andship-toaddressbycontactingG-Technologyathttp://www.g-technology.com/support.Pleasefollowtheinstructionsfoundonthewebsite.Youmustreturnthecoveredharddiskdriveusingapprovedpackagingtoourlogisticscenter.Youmustpayanyassociatedtransportationcharges,dutiesandinsuranceinshippingthedrivetoourlogisticscenter.Youshouldremoveallpersonalinformationfromtheproductpriortoitsreturn.

WhatwillHGSTdo?HGSTwillreplacethedrivewithafunctionallyequivalentreplacementproduct,transportationprepaid.HGSTmayreplaceyourproductwithaproductthatwaspreviouslyused,repairedandtestedtomeetHGSTspecifications.YoureceivetitletothereplacedproductatdeliverytothecarrieratHGST’sshippingpoint.Youareresponsibleforimportationofthereplacedproduct,ifapplicable.HGSTwillnotreturntheoriginaldrivetoconsumers;therefore,theconsumerisresponsibleformovingdatatoanothermediabeforereturning.DataRecoveryisnotcoveredunderthiswarrantyandisnotpartofthewarrantyreturnsprocess.HGSTwarrantsthatthereplacedproductsarecoveredfortheremainderoftheoriginalproductwarrantyor90days,whicheverisgreater.

Howisourliabilitylimited?HGSTANDITSAFFILIATES,SUPPLIERS,DISTRIBUTORS,ANDRESELLERSARENOTLIABLEFORANYOFTHEFOLLOWING:1)THIRD-PARTYCLAIMSAGAINSTYOUFORDAMAGES(OTHERTHANBODILYINJURYINCLUDINGDEATHANDTANGIBLEPERSONALPROPERTY;2)LOSSOF,ORDAMAGETO,YOURDATA;OR3)SPECIAL,INCIDENTAL,ORINDIRECTDAMAGESORFORANYECONOMICCONSEQUENTIALDAMAGES(INCLUDINGLOSTPROFITSORSAVINGS),EVENIFINFORMEDOFTHEPOSSIBILITY.SOMEJURISDICTIONSDONOTALLOWLIMITATIONOFLIABILITY,INCIDENTALDAMAGES,ORCONSEQUENTIALDAMAGES,SOTHEABOVELIMITATIONSMAYNOTAPPLYTOYOU.

Howdolocallawsapply?THISLIMITEDWARRANTYGIVESYOUSPECIFICLEGALRIGHTS,ANDYOUMAYALSOHAVEOTHERRIGHTS,WHICHVARYFROMJURISDICTIONTOJURISDICTION.

p.50

Support & Warranty

CAPACITYDEFINITIONANDDISCLAIMERFor G-Technology products 1TB or greater: “Onegigabyte(GB)isequaltoonebillionbytesandoneterabyte(TB)equals1,000GB(onetrillionbytes).Accessiblecapacitywillvaryfromthestatedcapacityduetoformattingandpartitioningoftheharddrive,thecomputer’soperatingsystem,andotherfactors.”

For G-Technology products less than 1TB:“Onegigabyte(GB)isequaltoonebillionbyteswhenreferringtoharddrivecapacity.Accessiblecapacitywillvarydependingontheoperatingenvironmentandformatting.”

Copyright

G-RAID,G-TechnologyandtheG-TechnologylogoareregisteredtrademarksofG-TechnologyanditsaffiliatesintheU.S.andothercountries.Apple,Mac,MacBookPro,TimeMachineandtheMaclogoaretrademarksofApple,Inc.REDandMINI-MAGaretrademarksorregisteredtrademarksofRed.com,Inc.intheUSAandothercountries.Othertrademarksarethepropertyoftheirrespectiveowners.©2015G-Technology,G-Technology,aWesternDigitalCorporationbrand.Allrightsreserved.R11015