Product Manager, Windows Client Robert Geller. Need to differentiate from competitors Customer...
-
Upload
samuel-price -
Category
Documents
-
view
214 -
download
0
Transcript of Product Manager, Windows Client Robert Geller. Need to differentiate from competitors Customer...
Need to differentiate from competitors
Customer complexity driving cost
Need new growth strategies
Difficult to convince customers of the value of Windows Volume Licensing
You Face Key Challenges
Windows Vista Now
Strong CustomerAdoption
Broad CustomerAwareness
Great Customer Experience
Aug 06 Oct 06 Dec 06 Feb 07 May 070%
20%
40%
60%
80%
100%
Awareness of Windows Vista
Strong CustomerAdoption
Broad CustomerAwareness
Great Customer Experience
Windows Vista NowHighest-quality, most-secure OS we’ve ever released
Compatibility is now at critical mass
Applications 70 applications representing 90% of deployment blockers now compatible Over 240K downloads and 900 enterprise IT administrators trained on Application Compatibility Toolkit 5 50 out of 50 of top selling consumer applications1,900+ Logo’d apps
Hardware Over 2.2 million devices supported Device Drivers: 40,000+ available14,000 in box 26,000+ through Windows UpdateRecord 10,000+ Logo’d hardware & devices
Great Customer Experience
Windows Vista NowCustomer adoption at record pace•Fastest selling OS in Microsoft’s history – 60 million Windows Vista licenses sold WW•EA and SA renewing at 70%•New agreements growing at 20% YoY
•Opportunity in a market that is ready: •54% of enterprise (44% of mid-size) customers surveyed in March are starting to or have plans to deploy within one year•75% intend to plan, evaluate and possibly upgrade – 13% will only use hardware refresh
Broad CustomerAwareness
Strong CustomerAdoption
Great Customer Experience
Optimized Desktop & Customer Value
70% of desktop TCO is labor related
$3,200-$3,300
Source: Leading Analyst Firm, December 2005; Note: Excludes server & network costs for centrally manages services
$4,600-$5,000
20%
30%
50%
HW/SW
IT CostsIT labor &administration
End-UserSelf-support & downtime
Desktop TCO per desktop, per year
Optimized Desktop
Optimized Desktop
DeployEasily deploy software
ManageRemove complexity
SecureSecure corporateassets
Optimized Desktop
Simplify image managementAccelerate large-scale deploymentsReduce application compatibility conflicts
Simplify system managementImprove reliabilityReduce desktop downtime
Help improve security and protect corporate dataIncrease control of desktop environmentSimplify compliance management
Boost in IT productivityUp to 80% reduction in IT labor costs from “Basic” to “Rationalized” (IDC)8
Boost in end-user productivityOrganizational agility & competitiveness
Desktop infrastructure optimizationOptimizing desktop infrastructure brings significant
benefits
Dynamic
Fully automated
management,
dynamic resource
usageStrategic asset
8IDC White Paper sponsored by Microsoft, Optimizing Infrastructure: The Relationship between IT Labor Costs and Best Practices for Managing the Windows Desktop, IDC #203482, October 2006
Rationalized
Managed and consolidated
IT Infrastructure
Business enabler
Standardized
Managed IT Infrastructure
with some automationEfficient cost center
Basic
Uncoordinated,
manualinfrastructure
Cost center
8
The path to desktop optimization5 best practices to optimize desktop
infrastructure*
*Assumes an identity -and access-management solution like Microsoft ® Active Directory® directory service has been implemented
BasicStandardiz
edRationalize
d Dynamic
1) Standardize desktop strategy and minimize images
5) Centrally manage PC settings and configurations
3) Automate software distribution
4) Virtualize applications
2) Implement comprehensive security & compliance tools
9
Windows Vista Benefits for Business
EasierFind and use information
More SecureImprove security and legislative compliance
Lower CostOptimize desktopinfrastructure
Better ConnectedEnable your mobile
workforce
Enabling the Windows Vista Business Value Discussion
These IDC ROI Tools can be used to quickly and easily build credible business cases for Windows Vista, based on 3rd party data.Grow your sales pipeline
Provide customer valueDrive your competitive advantageSell software and services
For more information on these tools and on how to get them, visit
https://partner.microsoft.com/windows
vista
New
System CenterVirtual AppServer
System Center DEM Operations
Manager 2007
Translating software inventoryinto business intelligence
Enhancing group policy throughchange management
Dynamically streaming software as a centrally managed service
Proactively managing application and operating system failures
Powerful tools to accelerate desktop repair
ALERT: Application Xhas failed
AppApp
AppApp
AppAppApp App
AppAppApp
InventoryAssets
ManageGroup
Policies
Virtualize and Stream
Apps
Monitor Crashes
RepairDesktops
Windows Vista Certified
Partner services
Major PC purchas
e
Optimized Desktop Essentials
Windows Partner Solutions - for VARs and SIs
+
Several Images – mix applicationAsset management and controlCash flow management and cost
Customer Pain Points
Your Windows Solution
√ Reduce Images
√ Manage Applications
√ Control Assets
√ Cash flow and cost
MS Financing available for hardware, software,
and services!
=Reduced deployment costs
Standardize images and keep fewer on hand (SoftGrid)
$2
Increased sale of new services
Sell sequencing and deployment services each time a SoftGrid user installs a new application (SoftGrid)
$15=
Increased sale of additional products
New features will drive increased customer adoption (Software Assurance and MDOP)
$9=
Optimized Desktop Essentials Meets Your ChallengesValue of
features Benefit to you $ per PC
$26 per PC!
All Numbers are estimates by Microsoft
Outsourced desktop
management
Managed Optimized Desktop
Other Microsoft services including:
Helpdesk supportOS & systems managementSecurity managementCapacity planningData application migration
+
Windows Partner Solutions - For SI’s and Outsourcers
Data SecurityIncrease uptime / reduce onsite timeFlexible user rightsApplication management & control
Customer Pain Points
Your Windows Solution
√ Data Security
√ Uptime & Costs
√ User Rights
√ Application Control
MS Financing available for hardware, software,
and services!
Reduce deployment costs
Standardize images and keep fewer on hand (SoftGrid)
$45
Reduce support costs
Centralize application support and eliminate app. to app. Conflicts (SoftGrid)
$60
Speed support resolution
Monitor errors to prevent potential crashes from ever occurring (DEM and DART)
$25
Managed Optimized Desktop Meets Your ChallengesValue of
features Benefit to you $ per PC
$130 per PC!
=
=
=
All Numbers are estimates by Microsoft
Grow with Windows Vista and the Optimized Desktop
Win New Customers
Drive Bigger Deals
Lower Costto Serve
Measurable &differentiated value
Deeper integration with other solutions
Customer-ready collateral, tools &
solutions
Customer complexity driving cost
Need new growth strategies
Volume Licensing
Need to differentiate from competitors
Desktop as a services upsell opportunity
New technology and service expertise
Differentiated offerings and new tools for selling
Technology to reduce complexity and costs and enhance margins
Windows Partner Solutions Helps Meet Your Challenges
Next Steps:
• Try the Windows Vista Business Value Assessment Tool
• Review the customer sales presentations• Leverage MS Financing in your deals • Register for MDOP Training• Review “The Road to Desktop Optimization” white
paper • Take advantage of hardware promotions for partners
- www.lenovo.com/mspartners/ca . Password = mspartners
• Enroll in Windows Desktop Deployment Specialization - https://partner.microsoft.com/40029236
Visit https://partner.microsoft.com/windowsvista
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after
the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.