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    1

    Chapter 9

    Capacity & Location

    Decisions

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    Learning Objectives2

    Define capacity planning

    Define location analysis

    Describe relationship between capacity planning andlocation, and their importance

    Explain the steps involved in capacity planning andlocation analysis

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    Learning Objectives3

    Describe the decision support tools used for capacityplanning

    Identify key factors in location analysis Describe the decision support tools used for location

    analysis

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    Capacity planning4

    Capacityis the maximum output rate of a facility

    Capacity planningis the process of establishing the

    output rate that can be achieved at a facility: Capacity is usually purchased in chunks

    Strategic issues: how much and when to spend capital foradditional facility & equipment

    Tactical issues: workforce & inventory levels, & day-to-day useof equipment

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    Measuring Capacity Examples

    There is no one best way to measure capacity

    Output measures like kegs per day are easier to understand

    With multiple products, inputs measures work better

    Type of BusinessInput Measures of

    Capacity

    Output Measures

    of Capacity

    Car manufacturer Labor hours Cars per shift

    Hospital Available beds Patients per month

    Pizza parlor Labor hours Pizzas per day

    Retail storeFloor space in

    square feetRevenue per foot

    5

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    Measuring Available Capacity6

    Design capacity:

    Maximum output rate under ideal conditions

    A bakery can make 30 custom cakes per daywhen pushed at holiday time

    Effective capacity:

    Maximum output rate under normal (realistic)

    conditions On the average this bakery can make 20

    custom cakes per day

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    Measuring Effectiveness of Capacity Use

    Measures how much of the availablecapacity is actually being used:

    Measures effectiveness

    Use either effective or design capacity indenominator

    100%capacity

    rateoutputactualnUtilizatio

    7

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    A bakerys design capacity is 30 custom cakes per day. Currentlythe bakery is producing 28 cakes per day. What is the bakerys

    capacity utilization relative to both design and effective capacity?

    93%(100%)30

    28(100%)

    capacitydesign

    outputactualnUtilizatio

    140%(100%)20

    28(100%)

    capacityeffective

    outputactualnUtilizatio

    design

    effective

    The current utilization is only slightly below its designcapacity and considerably above its effective capacity

    The bakery can only operate at this level for a short periodof time

    8

    Example of Computing CapacityUtilization:

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    Capacity Considerations9

    The Best Operating Level is the output that results inthe lowest average unit cost

    Economies of Scale: Where the cost per unit of output drops as volume of output

    increases

    Spread the fixed costs of buildings & equipment over multiple units,allow bulk purchasing & handling of material

    Diseconomies of Scale: Where the cost per unit rises as volume increases

    Often caused by congestion (overwhelming the process with toomuch work-in-process) and scheduling complexity

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    Best Operating Level and Size

    Alternative 1: Purchase one large facility, requiring one large

    initial investment

    Alternative 2: Add capacity incrementally in smaller chunks as

    needed

    10

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    Other Capacity Considerations11

    Focused factories:

    Small, specialized facilities with limited

    objectives Plant within a plant (PWP):

    Segmenting larger operations into smalleroperating units with focused objectives

    Subcontractor networks: Outsource non-core items to free up capacity

    for what you do well

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    Making Capacity Planning Decisions12

    The three-step procedure for making capacity

    planning decisions is as follows:

    1. Identify Capacity Requirements

    2. Develop Capacity Alternatives

    3. Evaluate Capacity Alternatives

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    Identifying capacity requirements13

    Forecasting Capacity: Long-term capacity requirements based on future demand Identifying future demand based on forecasting Forecasting, at this level, relies on qualitative forecast models

    Executive opinion Delphi method

    Forecast and capacity decision must included strategic implications

    Capacity cushions Plan to underutilize capacity to provide flexibility

    Strategic Implications How much capacity a competitor might have Potential for overcapacity in industry a possible hazard

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    Developing & Evaluating CapacityAlternatives

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    Capacity alternatives include

    Could do nothing,

    expand large now (may included capacity cushion),or

    expand small now with option to add later

    Use decision support aids to evaluate

    decisions (decision tree most popular)

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    Decision trees15

    Diagramming technique which uses Decision points points in time when decisions are made,

    squares called nodes

    Decision alternatives branches of the tree off the decisionnodes

    Chance events events that could affect a decision, branchesor arrows leaving circular chance nodes

    Outcomes each possible alternative listed

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    Decision tree diagrams16

    Decision trees developed by

    Drawing from left to right

    Use squares to indicate decision points Use circles to indicate chance events

    Write the probability of each chance by the chance (sum ofassociated chances = 100%)

    Write each alternative outcome in the right margin

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    A restaurant owner has determined that she needs to expand her facility.The alternatives are to expand large now and risk smaller demand, orexpand on a smaller scale now knowing that she might need to expand again

    in three years. Which alternative would be most attractive? (see notes)

    17

    Example Using Decision Trees:

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    Evaluating the Decision Tree18

    Decision tree analysis utilizes expected valueanalysis (EVA)

    EVA is a weighted average of the chance events Probability of occurrence * chance event outcome

    Refer to previous slide

    At decision point 2, choose to expand to maximize profits

    ($200,000 > $150,000) Calculate expected value of small expansion:

    EVsmall = 0.30($80,000) + 0.70($200,000) = $164,000

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    Evaluating the Decision Tree19

    Calculate expected value of large expansion:

    EVlarge = 0.30($50,000) + 0.70($300,000) =

    $225,000At decision point 1, compare alternatives & choose

    thelarge expansion to maximize the expectedprofit:

    $225,000 > $164,000

    Choose large expansion despite the fact thatthere is a 30% chance its the worst decision:

    Take the calculated risk!

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    Location Analysis20

    Three most important factors in real estate:

    1. Location

    2. Location3. Location

    Facilitylocation is the process of identifying the bestgeographic location for a service or production

    facility

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    Factors Affecting Location Decisions21

    Proximity to source of supply:

    Reduce transportation costs of perishable or bulky rawmaterials

    Proximity to customers: High population areas, close to JIT partners

    Proximity to labor:

    Local wage rates, attitude toward unions, availability of

    special skills (silicon valley)

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    More Location Factors22

    Community considerations: Local communitys attitude toward the facility (prisons,

    utility plants, etc.)

    Site considerations: Local zoning & taxes, access to utilities, etc.

    Quality-of-life issues:

    Climate, cultural attractions, commuting time, etc. Other considerations: Options for future expansion, local competition, etc.

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    Globalization Should Firm Go Global?

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    Globalization is the process of locating facilitiesaround the world

    Potential advantages: Inside track to foreign markets, avoid trade barriers, gain access to

    cheaper labor

    Potential disadvantages: Political risks may increase, loss of control of proprietary

    technology, local infrastructure (roads & utilities) may be

    inadequate, high inflation Other issues to consider: Language barriers, different laws & regulations, different business

    cultures

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    Making Location Decisions24

    Analysis should follow 3 step process:1. Identify dominant location factors

    2. Develop location alternatives

    3. Evaluate locations alternativesProcedures for evaluation location alternatives

    include Factor rating method

    Load-distance model

    Center of gravity approach

    Break-even analysis

    Transportation method

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    Factor Rating Example25

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    A Load-Distance Model Example: Matrix Manufacturing isconsidering where to locate its warehouse in order to service its fourOhio stores located in Cleveland, Cincinnati, Columbus, Dayton. Twosites are being considered; Mansfield and Springfield, Ohio. Use the

    load-distance model to make the decision.

    Calculate the rectilinear distance:

    Multiply by the number of loads between each site and the four cities

    26

    miles4515401030dAB

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    Calculating the Load-Distance Scorefor Springfield vs. Mansfield

    The load-distance score for Mansfield is higher than forSpringfield. The warehouse should be located in Springfield.

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    Computing the Load-Distance Score for Springfield

    City Load Distance ld

    Cleveland 15 20.5 307.5

    Columbus 10 4.5 45

    Cincinnati 12 7.5 90

    Dayton 4 3.5 14Total Load-Distance Score(456.5)

    Computing the Load-Distance Score for Mansfield

    City Load Distance ld

    Cleveland 15 8 120

    Columbus 10 8 80

    Cincinnati 12 20 240

    Dayton 4 16 64Total Load-Distance Score(504)

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    The Center of Gravity Approach

    This approach requires that the analyst find the center ofgravity of the geographic area beingconsidered

    Computing the Center of Gravity for Matrix Manufacturing

    Is there another possible warehouse location closer to the C.G. thatshould be considered?? Why?

    10.641

    436

    l

    YlY;7.9

    41

    325

    l

    XlX

    i

    ii

    c.g.

    i

    ii

    c.g.

    Computing the Center of Gravity for Matrix ManufacturingCoordinates Load

    Location (X,Y) (li) lixi liyiCleveland (11,22) 15 165 330

    Columbus (10,7) 10 165 70

    Cincinnati (4,1) 12 165 12

    Dayton (3,6) 4 165 24

    Total 41 325 436

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    Break-Even Analysis29

    Break-even analysis computes the amount of goods requiredto be sold to just cover costs

    Break-even analysis includes fixed and variable costs Break-even analysis can be used for location analysis

    especially when the costs of each location are known

    Step 1: For each location, determine the fixed andvariable costs

    Step 2: Plot the total costs for each location on one graph

    Step 3: Identify ranges of output for which each locationhas the lowest total costStep 4: Solve algebraically for the break-even points

    over the identified ranges

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    Break-Even Analysis30

    Remember the break even equations used for calculation totalcost of each location and for calculating the breakevenquantity Q.

    Total cost = F + cQ Total revenue = pQ Break-even is where Total Revenue = Total Cost

    Q = F/(p-c)Q = break-even quantity

    p = price/unitc = variable cost/unitF = fixed cost

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    Example using Break-even Analysis: Clean-ClothesCleaners is considering four possible sites for its new

    operation. They expect to clean 10,000 garments. The tableand graph below are used for the analysis.

    Example 9.6 Using Break-Even AnalysisLocation Fixed Cost Variable Cost Total Cost

    A $350,000 $ 5(10,000) $400,000B $170,000 $25(10,000) $420,000C $100,000 $40(10,000) $500,000D $250,000 $20(10,000) $450,000

    31

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    The Transportation Method32

    Can be used to solve specific location problems

    Is discussed in detail in the supplement to this text

    Could be used to evaluate the cost impact of addingpotential location sites to the network of existingfacilities

    Could also be used to evaluate adding multiple newsites or completely redesigning the network

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    Capacity Planning & Facility Location within OM

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    Decisions about capacity and location are highly dependenton forecasts of demand (Ch 8).

    Capacity is also affected by operations strategy (Ch 2), assize of capacity is a key element of organizational structure.

    Other operations decisions that are affected by capacity and

    location are issues of job design and labor skills (Ch 11),choice on the mix of labor and technology, as well aschoices on technology and automation (Ch 3).

    C it Pl i d F ilit L ti

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    Capacity Planning and Facility LocationAcross the Organization

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    Capacity planning and location analysis affectoperations management and are important tomany others

    Finance provides input to finalize capacity decisions

    Marketing impacted by the organizational capacity andlocation to customers

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    Chapter 9 Highlights35

    Capacity planning is deciding on the maximumoutput rate of a facility

    Location analysis is deciding on the best location fora facility

    Capacity planning and location analysis decision areoften made simultaneously because the location ofthe facility is usually related to its capacity.

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    Chapter 9 Highlights36

    In both capacity planning and location analysis,managers must follow three-step process to make

    good decision. The steps are assessing needs,developing alternatives, and evaluatingalternatives.

    To choose between capacity planning alternatives

    managers may use decision trees, which are amodeling tool for evaluating independent decisionsthat must be made in sequence.

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    Chapter 9 Highlights37

    Key factors in location analysis included proximityto customers, transportation, source of labor,

    community attitude, and proximity to supplies.Service and manufacturing firms focus on differentfactors. Profit-making and nonprofit organizationsalso focus on different factors.

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    Chapter 9 Highlights38

    Several tools can be used to facilitate locationanalysis. Factor rating is a tool that helpsmanagers evaluate qualitative factors. The load-distance model and center of gravity approachevaluate the location decision based on distance.Break-even analysis is used to evaluate locationdecisions based on cost values. The transportation

    method is an excellent tool for evaluating the costimpact of adding sites to the network of currentfacilities.