Process Scenarios Cardiology

7/31/2019 Process Scenarios Cardiology

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Process ID Process Name ScenarioAlternate

Process ID

1

Service Rendering for 2

D Echo

Patient Comes for Service with

Appointment

2

Service Rendering for

Stress Test

Patient Comes for Service with

Appointment


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3

Emergency Provisional

Reporting

While Service Rendering

Neurology Specialists in the

Emergency Department requests

CT Scan(Marked Urgent) though

Investigation screen or Manually

4 Additional Services

Physician understand the need of

Additional Service while

rendering requested service

5

Editing of Requested

Service

Physician understand the Need

for change of equested service

while rendering

6 Dispatch Of Reports Patient Comes to Collect Report


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Step No. User Role Activity

1 Manual

Main Receptionist Calls the Cardiology

reception and confirms availability of Doctor

2 Main Receptionist Registers The Patient

3 Main Receptionist Makes OP Service Request for the same

3 Main Receptionist

Takes General History which will be

replicated and can be edited in Service

Rendering Screen

4 Cardiology Reception Marks Arrival of Patient

5 Doctor/Nurse Renders Service, Marks Scan Completed

6 Cardiology Reception Types The report

7 Cardiology Reception Prints the report with Electronic signature

1 Manual

Main Receptionist Calls the Cardiology

reception and confirms availability of Doctor

2 Main Receptionist Registers The Patient

3 Main Receptionist Makes OP Service Request for the same

4 Cardiology Reception

Marks Arrival of Patient and generates

consent form5 Manual Nurse Prepares the Patient

6 Manual Physician Renders Service and Prepare Notes

7 Nurse

1. Marks Scan Completed

2. Types Report

3. Attaches the PDF to Desktop for the

Findings from other Software

8 Cardiology Reception Prints the report with Electronic signature


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1

Emergency Receptionist/ Radiology

Reception

Service gets replicated automatically in the

OP Service Request Screen of Receptionist

Bills the patient. So Receptionists Bills the

patient by saving the transaction. Marks it

Urgent. Takes Consent If any

2

Emergency Receptionist/ Radiology

Reception

Takes General History which will bereplicated and can be edited in Service

Rendering Screen

2 Manual Technician Scans the patient

3 Technician/Radiologist Updates Service Rendering

4 Manual Radiologist Makes Provisional manual Report

5 Typist

Typist hand-overs the Manual report and

marks the Checkbox

OR

Types the Report and asks for Radiologist

Authorisation

OR

Types the Report & sends it online to

Emergency Department with Digital Signature

6 Emergency Physician Can see the reports but can't print

7 Typist Prints the report with Digital Signature

1 Radiologist/Technician

Performs & Updates Additional Service in

System

2

CCO Receptionist/ Radiology

Receptionist Bills the Patient and Accepts Cash

1 Radiologist/Technician Performs & Edits the Billing Service in System

2


Receptionist Bills the Patient and Accepts Cash

1 Dispatch Checks for any Shortpayment

2


Receptionist Accepts Short Payment

3 Dispatch Hand over Reports


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Menu Data OutputRemarks

NA NA

Patient Registration BH Card

OP Service Request

Bill Cum Receipt,Consent Form(With

USG-OBS Service)

History- New Screen No Output

1. Pending List

2. Arrival No Output

1. Pending List

2. Service Rendering

NA NA NA

Central Dispatch Report

NA NA

Patient Registration BH Card

OP Service Request

Bill Cum Receipt,

Consent Form(With

USG-OBS Service)

1. Pending List

2. Arrival Consent FormNA NA NA

No Output



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OP /Casualty Service Request

1. Bill cum Receipt

2. Consent form if any

History- New Screen No Output

NA NA NA

1. Pending List(After Billing)

2. CT Scan Service Rendering No Output

In The Pending List, person can see

high Priority marked

1. Pending List

2. CT Scan Service

Rendering(Edit Mode)

For all the Provisional CT Reports

given Manually, there is checkbox

which needs to be marked by the

Typist

Pending reports

Central Dispatch

Service Rendering No Output

OP Service Request Bill Cum Receipt

Service Rendering No Output

OP Service Request Bill Cum Receipt

Central Dispatch No Output

Bill Cum Receipt



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Menu Test Scenario Background

Menu

Investigation Type-Obs/Other

Pregnancy(In Weeks)-

Organ-

Machine Name-

Machine Type-

Machine Serial Number-

Location-

Finding Type-

Technician 1-

Technician 2-

Reported/ Unreported

Provisional Diagnosis 1






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A cash paying patient comes for USG-Obs After the

billing, patient sits in Pending List for Service

Rendering. Radiologists selects the patient from the

Pending List and marks the service rendered and

add following details. Here moment USG-Obs was

selected Investigation Type Becomes Mandatory

A cash paying patient comes for CT Liver

After the billing, patient sits in Pending of CT

radiologist List for Service Rendering.

Radiologists selects the patient from the

Pending List and then realised patient needs

CT scan for whole abdomen, thus modifies

the service requested.


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A corporate patient comes for X-

Ray Right-arm. After the billing,

patient sits in Pending of CT

radiologist List for Service

Rendering. Radiologists selects the

patient from the Pending List and

then realised patient needs X-ray

Cervical Region besides X-Ray Right-

arm, thus adds additional service.

History taken by the receptionist

can be seen here and can be

edited.

After getting the service rendered

with reports, patient comes next

day with complaint that Physician is

not happy with the report, so

another Radiologist modifies the

report through edit Mode Mode


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Radiologist after receiving the

report from Typist makes certain

changes and sends the report back

to Typist for printing

Patient Comes to collect the orginal

Report.

After the patient was given

Provsional Report,


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After the Radiologist/Technician Updates the

Service Rendering USG it sits in the Pending list

of Typist, Typist selects the patient and does

the reporting and then Prints the reportthrough Central Disptach with Electronic

Signature

Service Rendering


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After the Radiologist/Technician

Updates the Service Rendering USG it

sits in the Pending list of Typist, Typist

selects the patient and does the

reporting and then sends for

authorisation to same radiologist. After

Authoriasation it again sits in thePending list for Printing though central

dispatch

After the CT scan report was

rendered, a manual Provisional

report is handed over to patientand the same is marked by

Typist.

Patient Comes to collect

the orginal Report.


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Patient Comes to Collect the report.

Dispatch person checks the status ofpayment and prints the report

Service Rendering


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Patient Comes to Collect the report.

Dispatch person checks the status of

payment and finds the patient has some

outstanding to clear for Radiology

Services, so directs the patient to payand then prints & handovers the report

Patient comes to collect the

report for USG after the

patient was given a

Provisional Printed USG

report from the system theother day. After

Patient comes to collect

the report for CT Scan

after the patient was

given a Provisional

Printed CT scan report

from the system theother day. After

Process Scenarios Cardiology

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