Process Overview | Buyback/Early Lease Termination Option · lease without an early termination...

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DEALERSHIP If you are a Class Member who owns or leases a vehicle that is eligible for the Volkswagen/Audi Emissions Settlement, you have the option to sell your vehicle back to the Company or terminate your lease without an early termination penalty. Below is a high-level overview of that process. You may also choose to wait and learn more about an emissions modification (if approved for your vehicle) before selecting an option. For complete details, please visit VWCourtSettlement.com. Process Overview | Buyback/Early Lease Termination Option (Subject to court approval) Owner/Lessee navigates to the claims portal, enters VIN, mileage and financing details Owner/Lessee saves progress to make their decision later, or selects buyback option Bank interaction for loan payoff or lease information (if applicable) Owner/Lessee reviews offer, signs and returns documents Owner/Lessee uploads required documents Documents reviewed Independent Claims Supervisor reviews documentation, validates offer and payment Owner/Lessee schedules buyback closing online Owner/Lessee brings vehicle and documentation to authorized Volkswagen or Audi dealership for closing with Settlement Specialist and receives payment via Electronic Funds Transfer or check *If missing documents or incorrect information provided Support via phone/web chat and visual digital status tracker available throughout process Support and Administrative Team Independent Claims Supervisor Settlement Specialist Owner/Lessee This document reflects the best information available to VWGoA at this time. The process described is subject to court approval and as such, could change. Any reference to an emissions modification is expressly contingent upon, and deemed void without, all required regulatory approvals.

Transcript of Process Overview | Buyback/Early Lease Termination Option · lease without an early termination...

Page 1: Process Overview | Buyback/Early Lease Termination Option · lease without an early termination penalty. Below is a high-level overview of that process. You may also choose to wait

DEALERSHIP

If you are a Class Member who owns or leases a vehicle that is eligible for the Volkswagen/Audi Emissions Settlement, you have the option to sell your vehicle back to the Company or terminate your lease without an early termination penalty. Below is a high-level overview of that process.

You may also choose to wait and learn more about an emissions modification (if approved for your vehicle) before selecting an option.

For complete details, please visit VWCourtSettlement.com.

Process Overview | Buyback/Early Lease Termination Option

(Subject to court approval)

Owner/Lessee navigates tothe claims portal, enters VIN,mileage and financing details

Owner/Lessee saves progress tomake their decision later, or

selects buyback option

Bank interaction for loanpayoff or lease information

(if applicable)

Owner/Lessee reviews offer,signs and returns documents

Owner/Lessee uploadsrequired documents

Documents reviewed

Independent Claims Supervisorreviews documentation,

validates offer and payment

Owner/Lessee schedulesbuyback closing online

Owner/Lessee brings vehicle and documentation toauthorized Volkswagen or Audi dealership for closing

with Settlement Specialist and receives paymentvia Electronic Funds Transfer or check

*If missing documents or incorrect information provided

Support via phone/web chatand visual digital status trackeravailable throughout process

Support andAdministrative Team

IndependentClaims Supervisor

SettlementSpecialist

Owner/Lessee

This document reflects the best information available to VWGoA at this time. The process described is subject to court approval and as such, could change. Any reference to an emissions modification is expressly contingent upon, and deemed void without, all required regulatory approvals.