ProCard Rollout PNC Bank & Visa IntelliLink
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Transcript of ProCard Rollout PNC Bank & Visa IntelliLink
Highlights
• Chip and Pin technology is enabled on all cards
(used internationally, but coming to the US soon)
Highlights
• Renewals will occur every three years, instead of two
• Replacement cards (lost/stolen) will be sent directly to the cardholder
• Visa Benefits Package– 1-800-VISA-911– Travel & Emergency Assistance, Lost Luggage, etc.– https://usa.visa.com/download/corporate/corporate_solutions/visa_benefits_commercial.pdf
System Demo
https://intellilink.spendmanagement.visa.com/
Cardholder Proxy
• A cardholder can choose to designate responsibility for transaction – Narrative Details– Chartfields– Receipts
• Cardholder will be the first approver and is still responsible for all policy requirements
Cardholder Proxy
• Cardholder Proxy Authorization Form
– Send the form to Laurie Krauel– Procurement will review requests– If approved, proxy will need to be attend
training (if they haven’t already)
Transaction Disputes
• Transaction Dispute Form– Order not received– Vendor charged incorrect amount, and won’t
refund
• Email or Fax to PNC
• If transaction is fraudulent, call the bank!
Guides and Resources
http://financialaffairs.depaul.edu/procurement/procard/guides.html
• Logging On• Receipt Scanning• Cardholder Processes• Approval Processes• Dispute Form• Chip and Pin FAQ• Visa Benefits Package