PRIVATE & CONFIDENTIAL · PDF fileThe information contained within this document is privileged...
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Executive Brief
Mid North Coast Local Health District
Director Mental Health & Integrated Care
Prepared by Rob Macmillan, Derwent Executive
December 2017
The information contained within this document is privileged and confidential, and is intended for use of the intended recipient
only. This document remains the property of Derwent Executive and you are hereby notified that any disclosure, reproduction,
alteration, distribution or other use of this document is strictly prohibited. The information contained within is not warranted
or guaranteed by Derwent Executive and any comment or opinions expressed are supplied on a strictly privilege & confidential
basis.
PRIVATE & CONFIDENTIAL
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Contents
Executive Summary Page 3
About Mid North Coast Local Health District Page 4
Organisational Structure Page 5
Position Description Page 6
Living in Coffs Harbour Page 12
Useful Links and Contact Details Page 13
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Executive Summary
The Mid North Coast Local Health District (MNCLHD) extends from Port Macquarie in the south to Coffs Harbour
in the north, along the picturesque and popular coastal strip of NSW, and serves a population of 215,000. It has a
workforce of 4,300 across seven hospital sites and 10 Community Health Centres, and a budget of approximately
$600 million.
MNCLHD is seeking a senior operational manager who will lead a range of integrated health programs across the
district. These services include Mental Health, Primary Care, Aged Care, Chronic Disease, Drug and Alcohol, Renal,
Brain Injury, Child and Family, Health Reform and the MNC Cancer Institute. Reporting to the Chief Executive
Stewart Dowrick and leading a direct team of 18, the successful candidate will:
• Provide strategic operational leadership across these services, working closely with the executive leadership
team and Governing Board;
• Foster a family and patient centred approach to integrated care with a focus on the total patient experience;
• Ensure service delivery is based on best practice, adapted to local needs and reflects the highest standards;
• Collaboratively develop and implement evidence based district-wide clinical policies, procedures and guidelines
across all services;
• Lead the implementation of integrated care models in partnership with the MNCLHD, GPs and the local
community, promoting research activities in key areas;
• Lead and inspire an established team of nursing, medical and operational professionals, ensuring the workforce
is aligned to the strategic direction of the health service during a time of significant change and reform.
We are seeking an influential hospital or health service leader with a track record of driving organisational change
across a diverse portfolio of public health services. The person may have a clinical or allied health background;
equally we will consider candidates who have come through a non-clinical career route. In all cases we are seeking
someone who can demonstrate significant achievement across a broad spectrum of areas including clinical
operations, integrated care, workforce management, governance and patient safety. Natural leadership and
supervisory abilities and a passion for sharing knowledge and skills with their team are essential attributes.
This represents a rare opportunity to lead clinical and organisational change within this dynamic health service and
across a thriving and diverse community environment.
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About Mid North Coast Local Health District
Our Structure
The Mid North Coast Local Health District (MNCLHD) covers an area of 11,335 square kilometres extending from
Port Macquarie-Hastings Local Government Area in the south to Coffs Harbour Local Government Area in the
north.
NSW Local Health Districts Mid North Coast Local Health District
MNCLHD is a non-commercial government funded health organisation that provides quality health care at seven
public hospitals in Bellingen, Coffs Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie and Wauchope.
There are 10 Community Health Centres in the District which are located at Bellingen, Camden Haven, Coffs
Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie, South West Rocks, Wauchope and Woolgoolga and a
HealthOne facility at Nambucca Heads.
District offices are in Port Macquarie and Coffs Harbour. It has a strong and established executive team, which has
led significant recent investment across the MNCLHD. It is financially robust, with excellent performance outcomes
across its main clinical services, and enjoys strong relationships with its numerous stakeholders and partners including
the local Primary Health Network, academic and research partners, neighbouring health districts and the wider
community.
The region has one of the fastest growing and ageing populations in NSW, with MNCLHD providing a diverse range
of services to a population of about 215,000 people.
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MN
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Role Description Director Mental Health & Integrated Care
Cluster NSW Health
Agency Mid North Coast Local Health District
Location Mid North Coast
Classification/Grade/Band HSSE Band 1
Role Number 661720
ANZSCO Code 132411
PCAT Code 2331191
Date of Approval January 2017
Agency Website www.health.nsw.gov.au
Agency overview
Mid North Coast Local Health District (MNCLHD) covers an area of 11,335 square kilometres extending from Port Macquarie Hastings Local Government Area in the south to Coffs Harbour Local Government Area in the north.
MNCLHD provides quality health care at public hospitals in Bellingen, Coffs Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie and Wauchope. As well as 10 Community Health Centres in the District which are located at Bellingen, Camden Haven, Coffs Harbour, Dorrigo, Kempsey, Macksville, Port Macquarie, South West Rocks, Wauchope and Woolgoolga.
The Mid North Coast has one of the fastest growing and ageing populations in NSW, with MNCLHD providing a diverse range of services to a population of about 215,000 people.
Our goals are to:
• Keep people healthy
• Deliver high quality services
• Manage health services well
• Provide the health care that people need
For more information go to www.health.nsw.gov.au and http://mnclhd.health.nsw.gov.au
Primary purpose of the role
The Director Mental Health and Integrated Care is the senior operational manager for a range of integrated health programs across the MNCLHD and is accountable for the development, implementation and coordination of integrated health initiatives and services within MNCLHD to improve health outcomes and patient experience of care, better co-ordination of services between primary, community and hospital settings and working towards a more efficient health care delivery system.
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Key accountabilities • Lead and direct the governance of MNCLHD Integrated Mental Health Services,
Integrated Care Strategic direction and integration leadership roles, including
primary care; aged care and chronic disease; child & Family Well-Being; Drug &
Alcohol Services; Brain Injury Services; Renal Services; Transport Services; District
Planning; and Health Reform and the MNC Cancer Institute. (MNCCI).
• Support professional governance within allied health across the MNCLHD that is
consistent with NSW Health and LHD policy; and ensure corporate governance of
the Hosted Clinical Services of the MNCLHD is consistent with the MNC and NNSW
Hosted Services, Service Level Agreement.
• Lead the development and implementation of clinical governance, planning, policy,
service review and evaluation, accreditation, clinical redesign, patient flow and
innovation to support efficient and effective patient care; and promote continuous
quality improvement within mental health, cancer services and integrated care
• Ensure the mental health, cancer services and integrated care workforce is aligned
with the MNCLHD clinical services plan; and work collaboratively with agencies
supporting the future medical and nursing workforce to identify innovative models of
care to maintain a future allied health workforce
• Collaborate and consult with the CE and Executive Team to ensure that the strategic
clinical and operational objectives of the district are met; the application and
utilisation of activity based funding within the LHD; and the development,
implementation, and monitoring of the annual business plan
• Lead the implementation of integrated care models in partnership with the MNCLHD,
general practitioners and the local community; and promote research activities within
mental health, cancer services and integrated care: including primary care; aged
care and chronic disease; child & family well-being; drug & alcohol services; brain
injury services; renal services and transport services; and facilitate the involvement
of staff in partnerships with other clinical groups, tertiary institutions and research
bodies.
• Lead local executive and management structures to meeting activity and financial
performance targets under the Annual MNCLHD Service Agreement with the
Ministry; and lead District Planning and Health Reform opportunities and support the
development of operating and capital expenditure budgets and business plans to
ensure costs of operation are monitored and prioritised activities are completed
• Ensure that health service provision KPI’s and Benchmarks related to relevant
services are met and services are maintained; and that the Hosted Services SLA is
supported and required performance and objectives are met
Key challenges • As a member of the LHD Executive Team leading and managing the current change
agenda to ensure patients/clients experience seamless transition in service delivery
to the new structure.
• Maintaining personal resilience and commitment to service delivery in a continuously
changing political and operational environment.
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Key relationships
Who Why
Internal
Board and Committees of the Board
• Maintain collaborative and consultative relationships
• Provide expert advice, direction, and support
Chief Executive, Executive Directors General Managers & Network Directors, Clinical Services - MNCCI
• Maintain collaborative and consultative relationships
• Work closely with key executives and managers to
achieve plans, strategies, and performance agreement
goals
Executive Sponsor/ Member of various Committees
• Represent the position of the mental health and
integrated care portfolio
• Provide expert advice, direction, and support
External
Key senior executives – Ministry of Health
• Maintain collaborative relationships
• Provide and seek advice and resolve issues
Key stakeholders - Government and non-government organisations; Primary Health Networks; Media; Volunteers and community representatives; Industrial and professional associations
and universities
• Maintain consultative and collaborative relationships
• Represent the position of the MNCLHD and NSW
Health more generally
• Provide strategic advice and seek opportunities for collaboration
Role dimensions
Decision making
The Director provides expert and timely advice to the Chief Executive and MNCLHD on mental health, cancer services, hosted services and integrated care strategic policy and direction. The role is fully accountable for the advice provided.
The Director works with the Chief Executive, Executive Team and Clinical Directors to determine organisation wide strategic and operational plans and to ensure the strategic clinical and operational objectives of the MNCLHD are met.
The portfolio involves complex change management challenges, review and changes to improve current models of care, and service partnerships. The role implements key initiatives in accordance with relevant Ministry, District and plans and operational priorities identified by the Board, The Chief Executive or Executive Team. The Director ensures that health service provision KPI’s and Benchmarks related to relevant services are met and services are maintained.
The Director has the delegation to approve recurrent expenditure within allocated budgets and the creation of new role within award structures and allocated budgets under the MNCLHD Delegations Manual. The Dierctor can recruit to fill roles with the exception of Senior Medical Practitioners whose appointment procedures must be in accordance with District by-laws.
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Reporting line
Chief Executive Mid North Coast Local Health District
Direct reports
Approximately 18 direct reports
Budget/Expenditure
Approximately $63m
Essential requirements
• Tertiary qualifications in an appropriate health field and post graduate qualifications in management
• Broad clinical and operational management experience within a complex health care environment
• Demonstrated understanding of the role and function of public hospitals and
community health services within the Australian and NSW health systems
• Current NSW Driver Licence
Capabilities for the role
The NSW Public Sector Capability Framework applies to all NSW public sector
employees. The Capability Framework is available at
www.psc.nsw.gov.au/capabilityframework
Capability summary
The full list of capabilities and the level required for this role are set out below. The focus
capabilities appear in bold. Refer to the next section for further information about the focus
capabilities.
NSW Public Sector Capability Framework
Capability Group Capability Name Level
Display Resilience and Courage
Advanced
Act with Integrity Advanced
Manage Self Advanced
Value Diversity Adept
Communicate Effectively Highly Advanced
Commit to Customer Service Advanced
Work Collaboratively Advanced
Influence and Negotiate Advanced
Deliver Results Advanced
Plan and Prioritise Advanced
Think and Solve Problems Advanced
Demonstrate Accountability Advanced
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Finance Advanced
Technology Adept
Procurement and Contract Management Advanced
Project Management Advanced
Manage and Develop People Advanced
Inspire Direction and Purpose Advanced
Optimise Business Outcomes Advanced
Manage Reform and Change Advanced
Focus capabilities
The focus capabilities for the role are the capabilities in which occupants must demonstrate
immediate competence. The behavioural indicators provide examples of the types of
behaviours that would be expected at that level and should be reviewed in conjunction with
the role’s key accountabilities.
NSW Public Sector Capability Framework
Group and Capability
Level Behavioural Indicators
Personal Attributes
Manage Self
Advanced • Act as a professional role model for colleagues, set high
personal goals and take pride in their achievement
• Actively seek, reflect and act on feedback on own performance
• Translate negative feedback into an opportunity to improve
• Maintain a high level of personal motivation
• Take the initiative and act in a decisive way
Relationships
Work Collaboratively
Advanced • Build a culture of respect and understanding
across the organisation
• Recognise outcomes which resulted from effective
collaboration between teams
• Build co-operation and overcome barriers to information sharing and
communication and collaboration across the organisation
and cross government
• Facilitate opportunities to engage and collaborate with external
stakeholders to develop joint solutions
Results
Think and
Solve
Problems
Advanced • Undertake objective, critical analysis to draw accurate
conclusions that recognise and manage contextual issues
• Work through issues, weigh up alternatives and identify
the most effective solutions
• Take account of the wider business context when considering
options to resolve issues
• Explore a range of possibilities and creative
alternatives to contribute to systems, process and
business improvements
• Implement systems and processes that underpin high quality
research and analysis
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Business Enablers
Finance
Advanced • Apply a thorough understanding of recurrent and capital
financial terminology, policies and processes to planning,
forecasting and budget preparation and management
• Identify and analyse trends, review data and evaluate business
options to ensure business cases are financially sound
• Assess relative cost benefits of direct provision or
purchase of services
• Understand and promote the role of sound financial
management and its impact on organisational
effectiveness
• Involve specialist financial advice in review and
evaluation of systems and processes used to identify
opportunities for improvement
• Respond to financial and risk management audit outcomes,
addressing areas of non-compliance
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Living on the Mid North Coast
Lifestyle
Wonderful beaches, world heritage listed national parks, hinterland villages, great food and fine wine, excellent
private and public schools, warm and friendly staff are all waiting for you on the Mid North Coast.
The region boasts some of the best, sun drenched stretches of beach anywhere in Australia. It has magnificent
ancient rainforests and mountain ranges. The region is littered with large river systems which bring the crystal clear
waters of the mountains all the way to the sea.
Recreational options are plentiful. For those interested in water sports, there is plenty of boating, sailing and surfing.
Scuba diving is also popular with some excellent wreck and reef dives available close to shore. Fishermen are also
well catered for with innumerable options for lake, beach and estuary fishing while deep sea fishermen can fish the
many reefs that lie hidden close to shore or go to the edge of the continental shelf for game fishing.
The mountains offer a wide range of bushwalking, camping and mountain biking opportunities. The sheer vastness
of the region also means that you will never run out things to explore by car and if you have a four-wheel drive, you
can discover the more remote and untouched places that the area is renowned for.
Finding a place to live on the Mid North Coast will also not be a problem. Units by the beach, houses in towns or
rural properties where you can enjoy the peace and quiet are all available. Accommodation in the Mid North Coast
is also quite affordable.
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Useful Links For additional information about the organisation, please see links below:
Mid North Coast Local Health District
• https://mnclhd.health.nsw.gov.au/
• https://mnclhd.health.nsw.gov.au/wp-content/uploads/127044570_MNCLHD_Strategic-Directions-2017-
2021_v7-1.pdf
• https://mnclhd.health.nsw.gov.au/wp-content/uploads/MNC-Mental-Health-Mental-Health-Clinical-
Services-Plan-2013-2012.pdf
• https://mnclhd.health.nsw.gov.au/about-us/senior-executive-team/
• https://mnclhd.health.nsw.gov.au/about-us/governing-board/
• https://mnclhd.health.nsw.gov.au/category/media-releases/
Living in the Mid North Coast Region
• https://mnclhd.health.nsw.gov.au/employment/living-on-the-mid-north-coast/
• https://www.homely.com.au/search/suburbs-in-mid-north-coast-new-south-wales
• http://www.traveller.com.au/coffs-harbour
To discuss this opportunity further, please contact Robert Macmillan at Derwent Executive, Sydney on 02 9091 3266, or
email [email protected]