Prison Volunteer Programme - Sue Ryder/media/files/get-involved/volunteering/... · Average Answer...

Living through life’s challenges

Prison Volunteer Programme

Survey Results 2011

Background

• All shops who participate in the Prison Volunteer Programme received an email that included a survey to be completed by the prison volunteer.

• The aim of the survey was to measure how the prison volunteer feels about volunteering with Sue Ryder. Questions included whether they enjoy volunteering with us, if they have received the necessary training to do their job, and whether they feel their confidence has increased since accepting a placement.

• The survey was anonymous and confidential.

0000skipped questionskipped questionskipped questionskipped question

37373737answered questionanswered questionanswered questionanswered question

3183.8%

Male

616.2%

Female

Response CountResponse CountResponse CountResponse CountResponse PercentResponse PercentResponse PercentResponse PercentAnswer OptionsAnswer OptionsAnswer OptionsAnswer Options

GenderGenderGenderGender



00.0%75 or older

12.7%65 to 74

00.0%60 to 64

38.1%55 to 59

1027.0%40 to 54

1540.5%25 to 39

821.6%19 to 24

00.0%18 and Under


Age groupAge groupAge groupAge group



821.6%

Some college or technical training beyond High School

00.0%Masters / PHD

12.7%

Professional degree – BA Hons etc

25.4%College graduate – HND / HNC

1848.6%GCSE, A/AS levels, NVQ

821.6%No High School Education


Please indicate your highest level qualification:Please indicate your highest level qualification:Please indicate your highest level qualification:Please indicate your highest level qualification:



12.7%2 years +

00.0%1-2 years

513.5%7-11 months

513.5%4-6 months

2670.3%0-3 months


How long have you been volunteering with Sue Ryder, as part of tHow long have you been volunteering with Sue Ryder, as part of tHow long have you been volunteering with Sue Ryder, as part of tHow long have you been volunteering with Sue Ryder, as part of the Prison Volunteer Programme? he Prison Volunteer Programme? he Prison Volunteer Programme? he Prison Volunteer Programme?



2Other (please specify)

25.4%Workshop

00.0%Gardening

12.7%Catering

25.4%

Central Office – Admin

3697.3%Charity Shop


In what areas have you volunteered? In what areas have you volunteered? In what areas have you volunteered? In what areas have you volunteered?

*other was answered as retail



12.7%Other (please specify)

2567.6%

To improve chance of employment

upon release

1848.6%To meet new people

2054.1%To gain new skills

2259.5%To help others

2054.1%

I was sent on the placement


Why did you take part in the Prison Volunteer Programme? Tick alWhy did you take part in the Prison Volunteer Programme? Tick alWhy did you take part in the Prison Volunteer Programme? Tick alWhy did you take part in the Prison Volunteer Programme? Tick all that apply:l that apply:l that apply:l that apply:

Why d id you take pa rt in the Prison Vo luntee r Prog ramme? T ick Why d id you take pa rt in the Prison Vo luntee r Prog ramme? T ick Why d id you take pa rt in the Prison Vo luntee r Prog ramme? T ick Why d id you take pa rt in the Prison Vo luntee r Prog ramme? T ick

a ll tha t app ly :a ll tha t app ly :a ll tha t app ly :a ll tha t app ly :

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

I was sent on

the

placement

To help

others

To gain new

skills

To meet new

people

To improve

chance of

employment

upon release

Other

(please

specify)



6Did you have any other reasons to volunteer, other than those listed above?

343.358614510

I was made to volunteer as part of a resettlement programme

355.2616143200

I wanted to mix with members of the public as well as Sue Ryder

staff and volunteers

344.531482523I wanted to improve my confidence

354.00897164I wanted to occupy my free time

354.291167713I wanted to improve my skills / CV

355.0616105310I wanted to help people

365.0315126201

I saw it as the opportunity to make a difference - giving something

back to the community

354.379125342

It fulfils my moral principles working for an end of life charity

Response Response Response Response

CountCountCountCount

Rating Rating Rating Rating

AverageAverageAverageAverage666655554444333322221111Answer OptionsAnswer OptionsAnswer OptionsAnswer Options

What motivated you to become a volunteer? Please rate the importWhat motivated you to become a volunteer? Please rate the importWhat motivated you to become a volunteer? Please rate the importWhat motivated you to become a volunteer? Please rate the importance of the following factors in motivating you to volunteer ance of the following factors in motivating you to volunteer ance of the following factors in motivating you to volunteer ance of the following factors in motivating you to volunteer ---- 6 being extremely important and 1 6 being extremely important and 1 6 being extremely important and 1 6 being extremely important and 1

not important at all: not important at all: not important at all: not important at all:

Other reasons:

• To build confidence

• To maintain a drug free lifestyle and give me some experience inbeing employed

• This is all progress towards my release and also towards paid

work. I feel very privileged to have this opportunity.



6Other comments:

364.1231167036I plan to seek paid employment at Sue Ryder

365.7803042000I would recommend Sue Ryder as a place to volunteer

365.5802582100My volunteer experience at Sue Ryder has been excellent

364.72012118302

I would like to explore additional/different volunteer responsibilities once released

365.0001777500After becoming a volunteer, I believe in future I will increase my involvement in other opportunities in the community

364.9701975212

My volunteer work has helped me develop new job-related skills

365.3302276001

I think volunteering with Sue Ryder has helped me to stay positive

365.3902553120

My volunteer work has increased my self-confidence and interpersonal skills

365.6402592000My placement gives me a sense of accomplishment

365.6102664000I receive feedback from my manager

365.8903321000My manager makes an effort to make me feel that I am a valuable member of Sue

Ryder

365.7202781000I am satisfied with the variety of activities offered

365.5302572200

I have the support and guidance I need to accomplish my volunteer activities

365.2802274201There is a positive attitude towards prison placements among other volunteers of

Sue Ryder

365.4702564001There is a positive attitude towards prison placements among employees of Sue

Ryder

RRRReeeessssppppoooonnnnsssseeee CCCCoooouuuunnnnttttRating AverageRating AverageRating AverageRating AverageN/AN/AN/AN/A66665555444433332 2 2 2 1111Answer OptionsAnswer OptionsAnswer OptionsAnswer Options

To what extent do you agree or disagree with the following stateTo what extent do you agree or disagree with the following stateTo what extent do you agree or disagree with the following stateTo what extent do you agree or disagree with the following statements? (6 ments? (6 ments? (6 ments? (6 –––– strongly agree / 1 strongly agree / 1 strongly agree / 1 strongly agree / 1 –––– strongly disagree): strongly disagree): strongly disagree): strongly disagree):

O

• After only four months at Sue Ryder I feel if given the opportunity I would love to be employed upon release. I feel that the training I have had at Sue Ryder so far has given me the skills to go on to be a manager of a shop. It has opened my eyes to the varied duties that a shop manager has and feel that it is something I would begood at.

• I would love to gain paid employment with Sue Ryder but i don't think this is available to prison placements

• My manager has made me feel very welcome and has gave me lots of support and shown me much kindness, and with people like Brenda i now believe that i can have a life after prison.

• I have really enjoyed my self and feel like iam part of society

*other was answered as retail



12.8%No, I have not been offered

12.8%Yes, but have not taken them

3494.4%Yes, and have taken them


About training and advancement at Sue Ryder: Have you been offerAbout training and advancement at Sue Ryder: Have you been offerAbout training and advancement at Sue Ryder: Have you been offerAbout training and advancement at Sue Ryder: Have you been offered formal jobed formal jobed formal jobed formal job----specific training opportunities (such as working the till, book specific training opportunities (such as working the till, book specific training opportunities (such as working the till, book specific training opportunities (such as working the till, book

keeping, tagging clothing items or other job specific training rkeeping, tagging clothing items or other job specific training rkeeping, tagging clothing items or other job specific training rkeeping, tagging clothing items or other job specific training related to your volunteer responsibilities)?elated to your volunteer responsibilities)?elated to your volunteer responsibilities)?elated to your volunteer responsibilities)?



364.4421483225I was made aware of any fundraising events

prisoners can get involved in – i.e. Ride for Ryder

364.5021463803The shop manager offered me information on how

to continue volunteering with Sue Ryder or how to

gain employment

365.4402456100I am knowledgeable of Sue Ryder's structure,

mission and vision

365.1222054401I was allowed to put my training into practice and

carry out all tasks of an Assistant Manager

365.6402762100I benefited from my on job training

365.5002393100Training was relevant to my volunteer

responsibilities




AverageAverageAverageAverageN/AN/AN/AN/A666655554444333322221111Answer OptionsAnswer OptionsAnswer OptionsAnswer Options

To what extent do you agree or disagree with the following? (StrTo what extent do you agree or disagree with the following? (StrTo what extent do you agree or disagree with the following? (StrTo what extent do you agree or disagree with the following? (Strongly agree ongly agree ongly agree ongly agree –––– 6 / Strongly disagree 6 / Strongly disagree 6 / Strongly disagree 6 / Strongly disagree –––– 1):1):1):1):



00.0%Poor

00.0%Fair

25.6%Good

616.7%Very Good

2877.8%Excellent


How would you rate your volunteering experience? How would you rate your volunteering experience? How would you rate your volunteering experience? How would you rate your volunteering experience?



3186.1%

The ability to work with people from all backgrounds

2980.6%

New skills that improved your job prospects

3597.2%Teamwork

2980.6%New friends

3494.4%Sense of achievement

2980.6%

Improved wellbeing – more happy about myself

2980.6%Increased confidence


What do you feel you have gained from taking part in the Prison What do you feel you have gained from taking part in the Prison What do you feel you have gained from taking part in the Prison What do you feel you have gained from taking part in the Prison Volunteer Programme? (Tick all that apply)Volunteer Programme? (Tick all that apply)Volunteer Programme? (Tick all that apply)Volunteer Programme? (Tick all that apply)



365.0911983311I was fully aware of the starting arrangements after my

interview and prior to starting with Sue Ryder

354.91015104420I felt adequately supported to enable me to fulfil my

volunteering role at Sue Ryder?

364.5111196540I felt prepared before my interview and knew what to

expect

364.6901569231The Prison explained the Prison Volunteer Programme

and I had enough information




AverageAverageAverageAverageN/AN/AN/AN/A666655554444333322221111Answer OptionsAnswer OptionsAnswer OptionsAnswer Options

To what extent do you agree or disagree with the following stateTo what extent do you agree or disagree with the following stateTo what extent do you agree or disagree with the following stateTo what extent do you agree or disagree with the following statements? (6 ments? (6 ments? (6 ments? (6 –––– strongly agree / 1 strongly agree / 1 strongly agree / 1 strongly agree / 1 –––– strongly disagree)strongly disagree)strongly disagree)strongly disagree)



719.4%

About what you were expecting

411.1%

Less than you were expecting

2569.4%

More than you were expecting


When you heard about the Prison Volunteer Programme was the expeWhen you heard about the Prison Volunteer Programme was the expeWhen you heard about the Prison Volunteer Programme was the expeWhen you heard about the Prison Volunteer Programme was the experience with Sue Ryder:rience with Sue Ryder:rience with Sue Ryder:rience with Sue Ryder:

What did you find most rewarding as a volunteer?

• Being treated like a 'Normal' person and not a prisoner.

• Meeting people, achieving targets and the spirit of camaraderie.

• I feel I am doing something constructive and positive.

• Gives me a chance to gain back my self confidence and to go back out and help others.

• Working for a good cause

• Confidence building

• Helping people

• Being treated as a valuable member of the team, and being able to help the more venerable members of the public. This shop is more like a community centre where people buy things which is lovely

• It was very good to feel part of a team and be made welcome after spending such a long time away from the general public.

• Interacting with customers

What did you find most rewarding as a volunteer?

•Interacting with customers

•Working as a Sue Ryder team member

•Being able to gain work experience as I’ve never worked before

•Being trusted again and helping people

•The opportunity to mix with people outside of the prison system and the fact i was welcomed

and encouraged by all in my preparation for release, which increased my self confidence

appreciably.•That i can be given a second chance and i feel part of a team and my boss treats me like a

paid employee not a con

•Improve my confidence and also gaining new skills.

•To have an input and work as a tem member. also to know that i am a part of something

which helps people who rely on charities like us.

•Sense of achievement

What did you find least rewarding as a volunteer?

• Long transit times to the placement.

• Having to travel on the bus in the sub-zero temperatures for so long rather

than being able To use the train which would be far quicker but is more

expensive.

• Not being able to come here every day

• The least rewarding thing i have found is working hard with no hot meal.



00.0%No

36100.0%

Yes

Response Response Response Response CountCountCountCount

Response Response Response Response PercentPercentPercentPercent

Answer OptionsAnswer OptionsAnswer OptionsAnswer Options

Would you recommend the Prison Volunteer Programme to other prisWould you recommend the Prison Volunteer Programme to other prisWould you recommend the Prison Volunteer Programme to other prisWould you recommend the Prison Volunteer Programme to other prisoners? oners? oners? oners?

What could be done to improve the Prison Volunteer Programme?

•More support from the prison to the shop managers.

•In prison, pre-training run by Sue Ryder staff.•More volunteers

•More information regarding the charity as a whole•By having the placement explained by the prison before hand so you know a

little more about the background of the charity

•Increased support and encouragement from prison officers not directly involved with the scheme.

•More effort on the side of the prison to inform the positives of charity work.

•More communications with the prison and shop staff.•To know beforehand what your actual job will be consisting of.

•More variety of charity shops•pick us up and drop us of every day

•Funds for a food and a drink.

Please share with us what the Prison Volunteer Programme has meant to you?

•The prison volunteer programme has meant that even though i did something wrong by

coming to Sue Ryder i have been given the chance to become a useful and valuable member

of the community again.

•It’s taken a lot of depression and stress way from me. i feel positive about my self and i

would like to thank you for giving me the chance and opportunity. prison has helped me a lot

•After 14 years in prison, I was slightly apprehensive of being sort of pushed in at the deep

end so to speak, however, my experience at Sue Ryder care stoke over the last 3 years has

given me everything i need to return to the "real world" with every confidence of becoming a

valued member of a law abiding member of society

•A friendly place to work where you are treated no different to anyone else who works there.

•It has given me time away from the prison and a feeling that i am trusted

•Happiness

•It has gave me confidece,self belief, work experience, being able to work as part of a team

Please share with us what the Prison Volunteer Programme has meant to you?

•It has definitely built up my confidence and ability to work with others and has taught me to

view my thoughts and opinions on things i agree or disagree with.

•After nine years in prison the opportunity to work in the community prior to being released

has been invaluable. The help and encouragement from all at Sue Ryder has given me the

self belief that a life after prison is possible.

•It helps me to improve my self esteem.

•Everything!!!!!!! its given me the chance to prove i really have changed my life for real

•It has meant a lot as i like to help people who need that little bit of extra help

•It has meant that when i get released it has prepared me for getting into the community.

Do you have any further comments or recommendations that could help us make the volunteering experience the best it can be?

• 100% support from the prison to the managers

• People who have their own transport for work should be given the chance to drive their own

vehicle reason being you can attend work at time and not standing in the cold waiting for

hour and half till the shop opens.

• None please keep up the excellent work

• To look into the different way's of travel and if it could be paid for by a head office rather

than out of the individual shop.

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