FAA BIBLIOGRAPHY

-- A --Air Line Pilots Association. (1995). Databases for effective safety enhancement. In Proceedings ofWorkshop on Flight Crew Accident and Incident Human Factors (pp. A-12 - A-16). Washington, DC:Federal Aviation Administration/Office of System Safety.

Allen, J. P., Jr., & Marx, D. M. (1994). Maintenance error decision aid project. In Meeting ProceedingsEighth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Trends and advances in aviation maintenance operations (pp. 101-116). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Allen, J. P., Jr., & Rankin, W. L. (1996). Use of the Maintenance Error Decision Aid (MEDA) to enhancesafety and reliability and reduce costs in the commercial aviation industry. In Meeting Proceedings TenthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Maintenance performance enhancement and technician resource management (pp. 79-87).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Ansley, G. (1989). Nondestructive inspection equipment and procedures. In Meeting Proceedings HumanFactors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp. A45-A54).Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Office of AviationMedicine.

-- B --Baker, B., & Schafer, A. (1992). Industrial hygiene in air carrier operations. In Meeting Proceedings FifthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and

Inspection: The work environment in aviation maintenance (pp. 52-59). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Barratt, E. S. (1990). How the brain processes information. In Meeting Proceedings Third FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Training issues (pp. 140-148). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Benner, L., Jr., & Rimson, I. J. (1995). Incident investigation: Paradigm shifts toward exploitingsuccessful human factors intervention strategies to prevent aircraft accidents. In Proceedings ofWorkshop on Flight Crew Accident and Incident Human Factors (pp. A-17 - A-23). Washington, DC:Federal Aviation Administration/Office of System Safety.

Berninger, D. J. (1990). Growth of job performance aid utilization. In Meeting Proceedings SecondFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Information exchange and communications (pp. 194-206). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Berninger, D. J. (1991). Job performance aids. In Human Factors in Aviation Maintenance Phase I:Progress Report (DOT/FAA/AM-91/16, pp. 105-158). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Blackmon, R. B., & Gramopadhye, A. K. (1996). Using the aircraft inspector's training system to improvethe quality of aircraft inspection. In Proceedings of the Fifth Industrial Engineering ResearchConference (pp. 447-452).

Bobo, S. N. (1990). Communication and transfer of non-destructive inspection information. In MeetingProceedings Second Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Information exchange and communications (pp. 151-166). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Bogner, M. S. (1995). Human error identification: Designing for the users. In Proceedings of Workshopon Flight Crew Accident and Incident Human Factors (pp. A-24 - A-31). Washington, DC: FederalAviation Administration/Office of System Safety.

Botkin, F. G. (1996). The Human Factors in Aviation Maintenance and Inspection (HFAMI) web project.Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Burnette, J. T. (1995). Disabilities. In Human Factors Guide for Aviation Maintenance (pp. 10/1-10/52).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Burnette, J. T. (1995). Workplace safety. In Human Factors Guide for Aviation Maintenance (pp.3/1-3/64). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

-- C --Campbell, R. J. (1992). Measurement of workforce productivity. In Meeting Proceedings Fifth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The

work environment in aviation maintenance (pp. 150-162). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Campion, M. A. (1992). Job design and productivity. In Meeting Proceedings Fifth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The workenvironment in aviation maintenance (pp. 135-149). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Chandler, T. N. (1995). System for Training of Aviation Regulations. In Human Factors in AviationMaintenance--Phase V: Progress Report (pp. 17-24). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Chandler, T. N. (1995). System for Training in Aviation Regulations (STAR): Learning complexinformation through exploratory multimedia learning environments. In Proceedings of The Society forApplied Learning Technology, Arlington, VA. Warrenton, VA: SALT.

Chandler, T. N. (1996). System for Training Aviation Regulations (STAR): Development and evaluation.In Human Factors in Aviation Maintenance--Phase VI: Progress Report Vol. I (pp. 7-41). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Chandler, T. N. (1996). System for Training in Aviation Regulations (STAR): Situating the workexperience through storytelling and multimedia. In Proceedings of the Human Factors and ErgonomicsSociety 40th Annual Meeting. Vol. 2 (pp. 1087-1091). Santa Monica, CA: Human Factors andErgonomics Society.

Chandler, T. N. (1997). From class aid to job aid, can it be done? In World Conference on EducationalMultimedia and Hypermedia & World Conference on Educational Telecommunications. Calgary,Canada. June 14-19.

Chandler, T. N. (1997). Reducing FAR errors through STAR. In Meeting Proceedings Eleventh FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Human error in aviation maintenance (pp. 105-116). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Chandler, T. N. (1997). Re-purposing the System for Training of Aviation Regulations (STAR) to aidon-the-job training for aviation safety inspectors. In Human Factors in Aviation Maintenance--PhaseVII: Progress Report (pp. 23-37). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Chandler, T. N. (1997). Safe Maintenance in Aviation - Resource Training Center (SMART Center): Adistance training approach for aviation maintenance personnel. In IEEE International Conference onSystems, Man, and Cybernetics. Orlando, Florida. October 12-15.

Chandler, T. N. (1997). System for Training in Aviation Regulations (STAR): Using multiple vantagepoints to learn complex information through scenario-based instruction and multimedia techniques.Journal of Educational Multimedia and Hypermedia 5(3/4), 349-378.

Chandler, T. N. (1997). The virtual learning center: Distance education on the web. In World Conferenceon Educational Multimedia and Hypermedia & World Conference on Educational Telecommunications.

Calgary, Canada. June 14-19.

Chandler, T. N. (1998). A classification system for Web-Based Training. In The Fourth InternationalConference on Intelligent Tutoring Systems. San Antonio, Texas. August 16 - 19.

Chandler, T. N. (1998). Safe Maintenance in Aviation Resource & Training Center. Phase 8 ProgressReport. Office of Aviation Medicine Federal Aviation Administration. Washington, DC. Scheduled tobe published in July.

Chandler, T. N. (1998). Training chapter. In The Human Factors Guide for Aviation Maintenance 3.0.Published on the Human Factors Issues in Aircraft Maintenance and Inspection 1998 CD-ROM. Alsofound on the Human Factors in Aviation Maintenance and Inspection Web-site.

Chandler, T. N. (1998). The Medium for the Message: Technology Trends in Education. Presentationgiven at the Georgia Science Teachers Association Annual Conference. Atlanta, Georgia. January 18 - 20.

Chandler, T. N. (In Press). System for Training in Aviation Regulations (STAR): Addressing flexibilityissues in the repurposing of CBT for On the Job Training. Special Issue on Human Factors in AviationMaintenance. International Journal of Industrial Ergonomics. Amsterdam, The Netherlands. Scheduledto be published in May, 1999 issue.

Chen, A-C and Drury, C. G. (1997). Human errors in customer service: a research framework.Proceedings of the 13th Triennial Congress of the International Ergonomics Association '97, Tampere,Finland, Vol. 3, 141-143.

Chervak, S. G., & Drury, C. G. (1995). Human factors audit program for maintenance. In Human Factorsin Aviation Maintenance--Phase V: Progress Report (pp. 93-126). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Chervak, S., Drury, C. G., & Ouellette, J. P. (1996). Field evaluation of Simplified English for aircraftworkcards. In Meeting Proceedings Tenth Federal Aviation Administration Meeting on Human FactorsIssues in Aircraft Maintenance and Inspection: Maintenance performance enhancement and technicianresource management (pp. 123-136). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Chervak, S., Drury, C. G., & Ouellette, J. P. (1996). Field evaluation of Simplified English for aircraftworkcards. In Human Factors in Aviation Maintenance--Phase VI: Progress Report Vol. II (pp. 307-330).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Chervak, S., Drury, C. G., & Ouellette, J. P. (1996). Simplified English for aircraft workcards. InProceedings of the Human Factors and Ergonomic Society 39th Annual Meeting 1996 (pp. 303-307).Santa Monica, CA: HFES.

Chute, R. D. (1995). Human factors research into cockpit/cabin crew performance. In Proceedings ofWorkshop on Flight Crew Accident and Incident Human Factors (pp. A-35 - A-37). Washington, DC:Federal Aviation Administration/Office of System Safety.

Coonan, T. A., Johnson, W. B., Norton, J. E., and Sanders, M. G. (1990). A hypermedia approach totechnical training for the electronic information delivery system. In Proceedings of the Eighth Conference

on Instruction Delivery. Society for Applied Learning Technology. Warrenton, VA: Society for AppliedLearning Technology.

Coonan, T. A. (1995). The FAA information skyway. In Human Factors in AviationMaintenance--Phase V: Progress Report (pp. 41-55). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Cooper, T. (1990). Development of maintenance training for a new aircraft - commercial tilt rotorprogram. In Meeting Proceedings Third Federal Aviation Administration Meeting on Human FactorsIssues in Aircraft Maintenance and Inspection: Training issues (pp. 72-78). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Corrie, S. J. (1995). ICAO views on the application of human error models to accident and incident data.In Proceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-38 - A-45).Washington, DC: Federal Aviation Administration/Office of System Safety.

Cream, B. W., & Johnson, R. C. (1992). Job aiding research in the U.S. Air Force. In MeetingProceedings Seventh Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Science, technology, and management: A program review (pp. 27-70).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Crowther, E., & Merriken, M. S. (1996). Job aiding. In Human Factors in Aviation Maintenance--PhaseVI: Progress Report Vol. I (pp. 129-143). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Cunningham, B. G. (1996). Maintenance human factors at Northwest Airlines. In Meeting ProceedingsTenth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Maintenance performance enhancement and technician resource management (pp. 43-53).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

-- D --Dalton, J., & Drury, C. G. (1992). Visual inspection of sheet steel: An analysis of green lighting.Proceedings of the 25th Annual Conference of HFAC/ACE (pp. 111-116).

Danahar, J. W. (1989). Maintenance and inspection issues in aircraft accidents/incidents, Part II. InMeeting Proceedings Human Factors Issues in Aircraft Maintenance and Inspection(DOT/FAA/AAM-89/9, pp. A9-A11). Washington, DC: U.S. Department of Transportation/FederalAviation Administration/Office of Aviation Medicine.

Day, S. (1994). Workforce procedures and maintenance productivity at Southwest Airlines. In MeetingProceedings Eighth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Trends and advances in aviation maintenance operations (pp. 159-166).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

DeHart, R. L. (1992). Physical stressors in the workplace. In Meeting Proceedings Fifth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The workenvironment in aviation maintenance (pp. 38-51). Washington, DC: Federal Aviation

Administration/Office of Aviation Medicine.

Derieg, T. F. (1990). Mid-level air carrier perspective. In Meeting Proceedings Second Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Informationexchange and communications (pp. 37-48). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Desormiere, D. (1992). Impact of new generation aircraft on the maintenance environment and workprocedures. In Meeting Proceedings Fifth Federal Aviation Administration Meeting on Human FactorsIssues in Aircraft Maintenance and Inspection: The work environment in aviation maintenance (pp.124-134). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Diffley, J. (1991). Issues in workforce productivity. In Meeting Proceedings Fourth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The aviationmaintenance technician (pp. 64-71). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Doll, R. (1989). Maintenance and inspection issues in air carrier operations. In Human Factors Issues inAircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp. A33-36). Washington, DC: U.S.Department of Transportation/Federal Aviation Administration/Office of Aviation Medicine.

Drescher, E. (1992). Impact of maintenance and inspection paperwork requirements of air carriers. InMeeting Proceedings Fifth Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: The work environment in aviation maintenance. Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G. (1989). The human operator as a inspector: aided and unaided. In Meeting ProceedingsHuman Factors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp. A65-A71).Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Office of AviationMedicine.

Drury, C. G. (1990). Committee Member. National Plan for Aviation Human Factors.

Drury, C. G. (1990). Design for inspectability. In Proceedings of the IEA Human Factors in Design forManufacturability and Process Planning (pp. 133-139). Honolulu, HI.

Drury, C. G. (1990). Designing ergonomic studies and experiments. In J. R. Wilson and E. N. Corlett(Eds.), Evaluation of Human Work (pp. 101-129). London: Taylor and Francis.

Drury, C. G. (1990). Exploring search strategies in aircraft inspection. In Proceedings of the SecondInternational Conference on Visual Search. England: University of Durham.

Drury, C. G. (1990). The ergonomics audit. In E. J. Lovesey, (Ed.), Contemporary Ergonomics (pp.400-405). London: Taylor and Francis.

Drury, C. G. (1990). The information environment in inspection. In Meeting Proceedings Second FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Information exchange and communications (pp. 98-109). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Drury, C. G., & Gramopadhye, A. K. (1990). Training for visual inspection. In Meeting ProceedingsThird Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Training issues (pp. 149-164). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Drury, C. G., Prabhu, P. V., & Gramopadhye, A. K. (1990). Task analysis of aircraft inspection activities:methods and findings. In Proceedings of the Human Factors Society 34th Annual Meeting Vol. 2 (pp.1180-1185). Santa Monica, CA: The Human Factors Society.

Drury, C. G. (1991). Errors in aviation maintenance: taxonomy and control. In Proceedings of the 35thAnnual Meeting of the Human Factors Society (pp. 42-46). San Francisco, CA: The Human FactorsSociety.

Drury, C. G. (1991). Product design for inspectability: a systematic procedure. In G. Salvendy (Ed.),Handbook for Industrial Engineering, 13 (pp. 204-216). New York: John Wiley and Sons.

Drury, C. G., & Gramopadhye, A. K. (1991). Speed and accuracy in aircraft inspection. Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G., & Latorella, K. (1991). Errors in aviation inspection and maintenance: a system modelingapproach to error management. Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Drury, C. G., & Prabhu, P. V. (1991). Feedforward and feedback in aircraft inspection. Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G. (1992). Inspection performance. In G. Salvendy (Ed.), Handbook of Industrial Engineering,88 (pp. 2282-2314). New York: John Wiley and Sons.

Drury, C. G. (1992). Performance: Do speed and accuracy trade off? In Proceedings for the ErgonomicsSociety of Australia Conference (pp. 11-22). December, 1992.

Drury, C. G., & Goonetilleke, R. S. (1992). Stress, performance and automation: a field study. InProceedings for the Ergonomics Society of Australia Conference (pp. 48-55). December, 1992.

Drury, C. G., & Gramopadhye, A. K. (1992). Training for visual inspection: controlled studies and fieldimplications. In Meeting Proceedings Seventh Federal Aviation Administration Meeting on HumanFactors Issues in Aircraft Maintenance and Inspection: Science, technology, and management: Aprogram review (pp. 135-146). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Drury, C. G., & Lock, M. W. B. (1992). Ergonomics in civil aircraft inspection. In ContemporaryErgonomics (pp. 116-123). London: Taylor & Francis.

Drury, C. G., & Lock, M. W. B. (1992). Reliability in aircraft inspection: U.K. and U.S.A. perspectives.FAA/CAA

Drury, C. G., & Prabhu, P. V. (1992). Human factors in test and inspection. In G. Salvendy & W.Karwowski (Eds.), Handbook of Human Factors in Advanced Manufacturing. New York: John Wiley and

Sons.

Drury, C. G. (1993). Exploring search strategies in aircraft inspection. Visual Search 2. London: Taylor &Francis, 101-112.

Drury, C. G., Prabhu, P. V., & Gramopadhye, A. K. (1993). Training for Inspection of AircraftStructures. Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G. (1994). Ergonomics on the hangar floor: structuring the intervention process. In Proceedingsof the Human Factors and Ergonomics Society 38th Annual Meeting-1994 Vol. 1 (pp. 106-110). SantaMonica, CA: HFES.

Drury, C. G. (1995). Automation. In Human Factors Guide for Aviation Maintenance (pp. 9/1-9/29).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G. (1995). Ergonomics and quality. In Proceedings of the IEA World Conference 1995, Rio deJaneiro, Brazil, October 16-20, 1995.

Drury, C. G. (1995). Establishing a human factors/ergonomics program. In Human Factors Guide forAviation Maintenance (pp. 2/1-2/38). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Drury, C. G. (1995). Support of the FAA/AANC Visual Inspection Research Program (VIRP). In HumanFactors in Aviation Maintenance--Phase V: Progress Report (pp. 167-175). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Drury, C. G. (1995). Work design. In Human Factors Guide for Aviation Maintenance (pp. 6/1-6/41).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G., & Lock, M. W. B. (1995). Reliability in aircraft inspection: UK and USA perspectives. InHuman Factors in Aviation Maintenance--Phase IV: Progress Report (DOT/FAA/AM-95/14, pp.147-161). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G., Gramopadhye, A. K., & Prabhu, P. V. (1995). Training for Aircraft Visual Inspection,submitted to Applied Ergonomics.

Drury, C. G., Levine, C., & Reynolds, J. L. (1995). Human factors program development andimplementation. In Human Factors in Aviation Maintenance--Phase V: Progress Report (pp. 57-91).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G. (1996). Integrating training into human factors implementation. In Proceedings of theHuman Factors and Ergonomic Society 40th Annual Meeting 1996 (pp. 1082-1086). Santa Monica, CA:HFES.

Drury, C. G. (1996). Support of inspection research at the FAA Technical Center and Sandia NationalLaboratories. In Human Factors in Aviation Maintenance--Phase VI: Progress Report Vol. II (pp.265-279). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G., & Prabhu, P. V. (1996). Information requirements of aircraft inspection: framework and

analysis, International Journal of Human-Computer Studies, 45, 679-695.

Drury, C. G., & Rangel, J. (1996). Reducing automation-related errors in maintenance and inspection. InHuman Factors in Aviation Maintenance--Phase VI: Progress Report Vol. II (pp. 281-306). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G., & Wenner, C. (1996). Integrating training into human factors implementation. InProceedings of the Human Factors and Ergonomic Society 39th Annual Meeting. Vol. 2 (pp. 1082-1086).Santa Monica, CA: HFES.

Drury, C. G. (1997). Case study: error rates and paperwork design. Paper presented at the NinthInternational Symposium on Aviation Psychology, Columbus, OH.

Drury, C. G. (1997). Ergonomics and quality: North American Perspectives. Keynote address toErgonomics and Quality Symposium of the 13th Triennial Congress of the International ErgonomicsAssociation '97, Tampere, Finland.

Drury, C. G. (1997). Ergonomics audits: Why and How. Proceedings of the 13th Triennial Congress ofthe International Ergonomics Association '97, Tampere, Finland, Vol. 2, 284-286.

Drury, C. G., & Spencer, F. W. (1997). Measuring human reliability in aircraft inspection. Proceedings ofthe 13th Triennial Congress of the International Ergonomics Association '97, Tampere, Finland, Vol. 3,34-36.

Drury, C. G., Shepherd, W. T. and Johnson, W. B. (1997). Error reduction in aviation maintenance.Proceedings of the 13th Triennial Congress of the International Ergonomics Association '97, Tampere,Finland, Vol. 3, 31-33.

Drury, C. G., Spencer, F. W. (1997). Human Factors and the reliability of airframe visual inspection.SAE Technical Paper Series 972592. SAE International, Warrendale, PA.

Drury, C. G., & Sarac, A. (1997). A design aid for improved documentation in aircraft maintenance. InProceedings of the 41st Annual Human Factors and Ergonomics Society Meeting, Albuquerque, NM (pp.1158-1162). Santa Monica, CA: HFES.

Drury, C. G., Murthy, M. R., & Wenner, C. L. (1997). A proactive error reduction system. In MeetingProceedings Eleventh Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Human error in aviation maintenance (pp. 91-103). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Drury, C. G., Patel, S. C., & Prabhu, P. V. (1997). Design of portable computer-based workcards foraircraft inspection. Applied Ergonomics,

Drury, C. G., Sarac, A., & Driscoll, D. M. (1997). Documentation design aid development. In HumanFactors in Aviation Maintenance--Phase VII: Progress Report (pp. 75-107). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Drury, C. G., Spencer, F. W., & Schurman, D. (1997). Human factors and the reliability of airframe visual

inspection. In Proceedings of the 1997 SAE Airframe/Engine Maintenance & Repair Conference (AEMR'97), August 1997.

Drury, C. G., Spencer, F. W., & Schurman, D. (1997). Measuring human detection performance inaircraft visual inspection. In Proceedings of the 41st Annual Human Factors and Ergonomics SocietyMeeting, Albuquerque, NM. Santa Monica, CA: HFES.

Drury, C. G., Wenner, C. L., & Murthy, M. (1997). A proactive error reporting system. In HumanFactors in Aviation Maintenance--Phase VII: Progress Report (pp. 109-121). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Dugger, J. R. (1992). Standards/regulations affecting air carrier operations. In Meeting Proceedings FifthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: The work environment in aviation maintenance (pp. 173-184). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Dupont, G. (1997). The dirty dozen errors in maintenance. In Meeting Proceedings Eleventh FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Human error in aviation maintenance (pp. 45-49). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

-- E --Eberhardt, S. H. (1992). Continuous improvement at NWA Atlanta. In Meeting Proceedings SeventhFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Science, technology, and management: A program review (pp. 147-150). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Eberhardt, S., & Drury, C. G. (1994). Effect of working postures in confined spaces. In MeetingProceedings Eighth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Trends and advances in aviation maintenance operations (pp. 139-158).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Eiff, G. M., & Eismin, T. K. (1992). Recruitment, selection, training and placement of non-traditionalworkers in aviation maintenance. Paper presented to the FAA Blue Ribbon Panel on Shortage of Pilotsand Aviation Maintenance Technicians.

Eiff, G. M. (1994). Identification of barriers to success for nontraditional participants in aviationmaintenance careers. In Human Factors in Aviation Maintenance Phase III Vol. II: Progress Report(DOT/FAA/AM-94/16, pp. 63-143). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Eiff, G. M., Lopp, D., Lapacek, M., & Ropp, T. (1997). Practical considerations of maintenance humanfactors for line operation. In Meeting Proceedings Eleventh Federal Aviation Administration Meeting onHuman Factors Issues in Aircraft Maintenance and Inspection: Human error in aviation maintenance(pp. 123-136). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Eitelberg, M. (1991). Increased use of women and minorities in military aviation maintenance. In Meeting

Proceedings Fourth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: The aviation maintenance technician (pp. 154-178). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Ellingstad, V. S., & Mayer, D. L. (1995). Assessment of human error from transportation accidentstatistics. In Proceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-46 -A-54). Washington, DC: Federal Aviation Administration/Office of System Safety.

Endsley, M. R., & Robertson, M. M. (1996). Team situation awareness in aircraft maintenance. In HumanFactors in Aviation Maintenance--Phase VI: Progress Report Vol. I (pp. 85-128). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Endsley, M. R., & Robertson, M. M. (1996). Team situation awareness in aviation maintenance. InMeeting Proceedings Tenth Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Maintenance performance enhancement and technician resourcemanagement (pp. 95-101). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Endsley, M. R., & Robertson, M. M. (1996). Team situation awareness in aviation maintenance. InProceedings of the Human Factors and Ergonomics Society 40th Annual Meeting 1996 Vol. 2 (pp.1077-1081). Santa Monica, CA: The Human Factors and Ergonomics Society.

Endsley, M. R., & Robertson, M. M. (in press). Situation awareness in aircraft maintenance teams.International Journal of Industrial Ergonomics.

-- F --Fitzpatrick, J., & Wright, M. (1997). Qantas engineering and maintenance human factors: The H.E.A.R.Programme (Human Error and Accident Reduction). In Meeting Proceedings Eleventh Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Human errorin aviation maintenance (pp. 19-28). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Funk, H., & Meisner, J. (1994). Dual-use technology: applications of Flight Control MaintenanceDiagnostic System technology in the commercial environment. In Meeting Proceedings Eighth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Trends and advances in aviation maintenance operations (pp. 75-86). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

-- G --Ganse, L. R. (1995). Practical issues impacting human factors investigation at the airline level. InProceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-55 - A-63).Washington, DC: Federal Aviation Administration/Office of System Safety.

Giles, A. F. (1990). Commuter airline - vendor communications. In Meeting Proceedings Second FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:

Information exchange and communications (pp. 49-58). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Glushko, R. J. (1990). CD-ROM and hypermedia for maintenance information. In Meeting ProceedingsSecond Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Information exchange and communications (pp. 121-140). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Goglia, J. (1990). Maintenance training - a view from the floor. In Meeting Proceedings Third FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Training issues (pp. 79-82). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Goldsby, R. P. (1992). Automation and effects on human factors. In Meeting Proceedings Fifth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Thework environment in aviation maintenance (pp. 103-123). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Goldsby, R. P. (1995). Training and certification in the aircraft maintenance industry--Technicianresources for the twenty-first century. In Human Factors in Aviation Maintenance--Phase V: ProgressReport (pp. 229-244). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Goldsby, R. P. (1996). Training and certification in the aircraft maintenance industry. In Human Factorsin Aviation Maintenance--Phase VI: Progress Report Vol. II (pp. 331-411). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Govaerts, K., & Gibbons, A. (1990). Airline maintenance training - experimental training systems: Thehuman factors of advanced technology maintenance systems. In Meeting Proceedings Third FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Training issues (pp. 83-92). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Graeber, R. C. (1995). Flight crew accident and incident human factors. In Proceedings of Workshop onFlight Crew Accident and Incident Human Factors (pp. A-64 - A-67). Washington, DC: Federal AviationAdministration/Office of System Safety.

Graham, D. B., & Kuenzi, J. K. (1997). Error control systems at Northwest Airlines. In MeetingProceedings Eleventh Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Human error in aviation maintenance (pp. 29-35). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Gramopadhye, A. K. (1992). Training for visual inspection. Unpublished doctoral dissertation, StateUniversity of New York, Buffalo.

Gramopadhye, A. K. (1992). Human reliability in aircraft inspection. Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Gramopadhye, A. K., Drury, C. G., Sharit, J., & Sudet, A. (1992). A framework for functional allocationin inspection. In Proceedings of the 3rd International Conference on Human Aspects of Advanced

Manufacturing and Hybrid Automation. Helsenkirchen, Germany.

Gramopadhye, A. K., Drury, C. G., & Sharit, J. (1993). Training for decision making in aircraftinspection, Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting (pp.1267-1271). Santa Monica, CA: HFES.

Gramopadhye, A. K., Drury, C. G., & Prabhu, P. V. (1993). Training for visual inspection of aircraftstructures. In Human Factors in Aviation Maintenance Phase III Vol. I: Progress Report(DOT/FAA/AM-93/15, pp. 133-154). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Gramopadhye, A. K., Drury, C. G., & Sharit, J. (1993, May). A framework for training for visualinspection. Paper presented at the Second Industrial Engineering Research Conference, Los Angeles, CA.

Gramopadhye, A. K., Drury, C. G., & Sharit, J. (1994). Training for decision making in aircraft visualinspection. In Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting (pp.1261-1265). Santa Monica, CA: HFES.

Gramopadhye, A. K., Ivaturi, S., Blackmon, R. B., & Kraus, D. C. (1995). Teams and teamwork:Implications for team training within the aircraft inspection and maintenance environment. In HumanFactors in Aviation Maintenance--Phase V: Progress Report (pp. 189-228). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Gramopadhye, A. K., Kraus, D. C., Rao, P., & Jebaraj, D. (1996). Advanced technology applied to teamtraining: The Aircraft Maintenance Team Training (AMTT) software. In Human Factors in AviationMaintenance--Phase VI: Progress Report Vol. I (pp. 43-83). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine. Also in Proceedings of the Human Factors andErgonomics Society 40th Annual Meeting 1996 Vol. 2 (pp. 1072-1076). Santa Monica, CA: HFES.

Gramopadhye, A. K., Kraus, D. C., Rao, P., & Jebaraj, D. (1996). Team training for the aircraftmaintenance technician: the Aircraft Maintenance Team Training (AMTT) software. In MeetingProceedings Tenth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Maintenance performance enhancement and technician resourcemanagement (pp. 109-115). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Gramopadhye, A. K., Drury, C. G., & Prabhu, P. (1997). Training for aircraft visual inspection, HumanFactors and Ergonomics in Manufacturing, (3), 171-196.

Gramopadhye, A. K., & Drury, C. G. (in press). Current status of human factors in aviationmaintenance/inspection. [Special issue of Human Factors in Aviation Maintenance, Gramopadhye, A. K.(Editor)].

Gramopadhye, A. K., & Kraus, D. C. (1997). Role of computers in team training: The aircraftmaintenance environment example. In Human Factors in Aviation Maintenance--Phase VII: ProgressReport (pp. 123-172). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Gramopadhye, A. K., Drury, C. G., & Prabhu, P. V. (1997). Training strategies for visual inspection.

International Journal of Human Factors in Manufacturing, 7(3), 1-26.

Gramopadhye, A. K., Drury, C. G., & Sharit, J. (1997). Feedback strategies for visual search in airframestructural inspection. Int. Journal of Industrial Ergonomics, 19(5), 333-344.

Gramopadhye, A. K., Melloy, B., Meghashyam, G., & Bugavi, M. (1997). Effect of feedback oninspection performance in the face of explicit costs and payoffs. International Journal of IndustrialErgonomics, 20(4).

Grubb, N. S. (1989). Inspection and maintenance issues in commuter air carrier operations. In MeetingProceedings Human Factors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp.A37-A41). Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Officeof Aviation Medicine.

-- H --Harle, J. (1991). Industry and school cooperation for maintenance training. In Meeting ProceedingsFourth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: The aviation maintenance technician (pp. 104-111). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Harper, S. D., & Detroit, M. J. (1995). Human factors issues associated with flight crew accidents andincidents. In Proceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-68 -A-71). Washington, DC: Federal Aviation Administration/Office of System Safety.

Harris, D. H. (1989). Human performance issues in nondestructive testing. In Meeting ProceedingsHuman Factors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp. A77-A83).Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Office of AviationMedicine.

Harris, J., & Gramopadhye, A. K. (1997). Off-line training for airframe inspection and maintenance. InProceedings of the 14th Annual International Maintenance Conference Atlanta, GA.

Hartzell, K. M. (1994). A hypermedia information system for aviation. In Proceedings of ED-MEDIA 94 -World Conference on Educational Multimedia and Hypermedia (pp. 251-256). Charlottesville, VA:ED-MEDIA.

Hartzell, K. M., & Utsman, L. G. (1995). Hypermedia information system. In Human Factors in AviationMaintenance--Phase IV: Progress Report (DOT/FAA/AM-95/14, pp. 107-115). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Hastings, P. A. (1997). Advanced technology in aircraft maintenance: The Turbine Repair AutomatedControl System (TRACS). In Human Factors in Aviation Maintenance--Phase VII: Progress Report (pp.5-21). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Hastings, P. (1998). Developing Intranet Technologies for Aviation Maintenance with a Human FactorsPerspective. Air Transport and Travel Information Systems InfoBase 98 Conference, Houston, TX,

February 9-11.

Hastings, P. A. (1997). Using digital information on the shop floor: A prototype case study. In SkyDoc'sSecond Annual Symposium on Electronic Documentation [On-Line]. Available Internet:www.skydoc.com/symposium/papers/hastings.html.

Hessburg, J. (1992). Human factors considerations of the 777 on-board maintenance system design. InMeeting Proceedings Sixth Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Maintenance 2000 (pp. 77-91). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Higgins, R. G. (1990). Better utilization of aircraft maintenance manuals. In Meeting ProceedingsSecond Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Information exchange and communications (pp. 85-97). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Hinson, W. (1991). Issues influencing recruiting, training, and retention in the regional airlineenvironment. In Meeting Proceedings Fourth Federal Aviation Administration Meeting on HumanFactors Issues in Aircraft Maintenance and Inspection: The aviation maintenance technician (pp.129-142). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

HKS & A, Inc. (1995). Training and certification in the aircraft maintenance industry: Specialistresources for the 21st Century. Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Hlavenka, R. (1989). Strengths and problems in maintenance training programs. In Meeting ProceedingsHuman Factors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp. A61-A64).Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Office of AviationMedicine.

Hoffman, D. (1992). Work support systems. In Meeting Proceedings Fifth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The workenvironment in aviation maintenance (pp. 74-83). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Hurley, D. (1996). Keeping quality in focus during restructuring. In Meeting Proceedings Tenth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Maintenance performance enhancement and technician resource management (pp. 7-12). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Husni, M. (1992). Advances in artificial intelligence for aircraft maintenance. In Meeting ProceedingsSixth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Maintenance 2000 (pp. 157-171). Washington, DC: Federal Aviation Administration/Officeof Aviation Medicine.

-- I --Inaba, K. (1990). Converting technical publications into maintenance performance aids. In Meeting

Proceedings Second Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Information exchange and communications (pp. 167-193). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Ivaturi, S., Gramopadhye, A. K., Kraus, D. C., & Blackmon, R. B. (1995). To improve the effectivenessof teams in the aircraft maintenance environment. In Proceedings of the Human Factors and ErgonomicsSociety 39th Annual Meeting (pp. 1355-1360). Santa Monica, CA: HFES.

-- J --Johnson, R. C. (1989). Improved information for maintenance personnel. In Meeting Proceedings HumanFactors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp. A55-A60).Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Office of AviationMedicine.

Johnson, R. C. (1990). An Integrated Maintenance Information System (IMIS): An update. In MeetingProceedings Second Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Information exchange and communications (pp. 141-150). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Johnson, W. B., Neste, L. O., & Duncan, P. C. (1989). An authoring environment for intelligent tutoringsystems. In Proceedings of the 1989 Institute of Electrical and Electronic Engineers Conference onSystems, Man, and Cybernetics (pp. 761-765). Troy, NY: IEEE.

Johnson, W. B. (1990). Advanced technology for aviation maintenance training: an industry status reportand development plan. Proceedings of the Human Factors and Ergonomics Society 34th Annual MeetingVol. 2 (pp. 1171-1175). Santa Monica, CA: The Human Factors Society.

Johnson, W. B. (1990). Advanced technology training for aviation maintenance. In Meeting ProceedingsThird Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Training issues (pp. 115-134). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine; also in Proceedings of The FAA Training Technology Symposium (pp. 81-97).Washington, DC: FAA Office of Training and Higher Education.

Johnson, W. B. (1990). Committee Member. National Plan for Aviation Human Factors.

Johnson, W. B. (1990). Intelligent tutoring systems for technical training: Progress and obstacles.Proceedings of the Topical Meeting on Advances in Human Factors Research on Man - ComputerInteractions: Nuclear and Beyond (pp. 61-67). LaGrange, IL: American Nuclear Society.

Johnson, W. B. (1991). The national plan for aviation human factors: maintenance research issues.Proceedings of the 35th Annual Meeting of the Human Factors Society (pp. 27-32). San Francisco, CA:The Human Factors Society.

Johnson, W. B., & Norton, J. E. (1991). Using intelligent simulation to enhance human performance inaircraft maintenance. In Proceedings of the 1991 International Conference on Aging Aircraft andStructural Airworthiness (NASA Conference Publication 3160, pp. 305-331). Washington, DC: Federal

Aviation Administration and National Aeronautics and Space Administration.

Johnson, W. B., & Shepherd, W. T. (1991). Human factors in aviation maintenance: research anddevelopment in the USA. In Proceedings of the ICAO Flight Safety and Human Factors Seminar (pp.B-192-B-228). Douala, Cameroon.

Johnson, W. B. (1992). Enhancing human performance in maintenance with automated information andtraining. Proceedings of the FAA/NASA Conference on Artificial Intelligence and Human Factors in AirTraffic Control and Aviation Maintenance. Daytona Beach, FL: Embry Riddle Aeronautical University.

Johnson, W. B., & Norton, J. E. (1992). Integrated systems for training, aiding, and information retrieval.In Proceedings of the East-West Conference on Emerging Technology in Education (pp. 168-175).Moscow, Russia.

Johnson, W. B., & Norton, J. E. (1992). Modeling student performance in diagnostic tasks: a decade ofevolution. In V. Shute and W. Regian (Eds.), Cognitive Approaches to Automated Instruction (pp.195-216). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc. Also reprinted in Educational TechnologyResearch and Development, 40(4), 81-93.

Johnson, W. B., Norton J. E., & Utsman, L. G. (1992). Integrated information for maintenance training,aiding, and on-line documentation. In Proceedings of the 36th Annual Meeting of the Human FactorsSociety Vol. 1 (pp. 87-91). Santa Monica, CA: HFES.

Johnson, W. B., Norton, J. E., & Utsman, L. G. (1992). New technology for the schoolhouse andflightline maintenance environments. In Meeting Proceedings Seventh Federal Aviation AdministrationMeeting on Human Factors Issues in Aircraft Maintenance and Inspection: Science, technology, andmanagement: A program review (pp. 93-100). Washington, DC: Federal Aviation Administration/Officeof Aviation Medicine.

Johnson, W. B. (1993). Computer-based approaches for enhancing human performance in aviationmaintenance. In Proceedings of the 2nd International Civil Aeronautics Organization Conference onHuman Factors in Aviation Safety. Montreal, Canada: ICAO.

Johnson, W. B. (1993). Enhancing human performance in maintenance with automated information andtraining. In D. Garland and D. Wise (Eds.), Human Factors and Advanced Aviation Technologies (pp.179-189). Daytona Beach, FL: Embry Riddle Aeronautical University.

Johnson, W. B. (1993). Human factors research: Can it have an impact on a financially troubled aviationindustry? In Proceedings of the 37th Annual Meeting of the Human Factors and Ergonomics Society (pp.21-26). Santa Monica, CA: The Human Factors and Ergonomics Society.

Johnson, W. B. (1993, March/April). Ongoing research: The human factors that affect maintenance.Aircraft Technician. 42.

Johnson, W. B., & Shepherd, W. T. (1993) Distance education and human performance enhancement:advanced technologies can be transferred from current FAA research and development. In Proceedingsof the Civil Aeromedical Institute Conference on Distance Training and Education. Oklahoma City, OK:Civil Aeromedical Institute.

Johnson, W. B., & Shepherd, W. T. (1993). The impact of human factors research on commercial aircraftmaintenance and inspection. In Proceedings of the Flight Safety Foundation 46th Annual InternationalAir Safety Seminar Kuala Lumpur, Malaysia (ISSN 0270-5176, pp. 187-200). Arlington, VA: FlightSafety Foundation.

Johnson, W. B., & Layton, C. F. (1994). Design, implementation and evaluation of a performanceenhancement system for aviation safety inspectors. In Meeting Proceedings Eighth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Trends andadvances in aviation maintenance operations (pp. 87-100). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Johnson, W. B., & Shepherd, W. T. (1994). Human factors in aviation maintenance and inspection:progress report on the US-FAA research program. In Report on the Seventh ICAO Flight Safety andHuman Factors Regional Seminar, Addis Ababa, Ethiopia, October, 1994, (pp. 400-409). Montreal:International Civil Aviation Organization.

Johnson, W. B. (1995). Human factors in airline maintenance and inspection. In Proceedings of theInternational Air Transport Association Maintenance Meeting (pp. 141-154). Montreal: International AirTransport Association.

Johnson, W. B., & Shepherd, W. T. (1995). Human factors in aviation maintenance and inspection:Human Factors in aviation maintenance and inspection: technology transfer from aircraft to airwaysfacilities maintenance. In Proceedings of the 40th Annual Meeting of the Air Traffic Control Association.Las Vegas, NV.

Johnson, W. B. (1996). Controlling costs with human factors in airline maintenance. In Proceedings ofthe IIR Conference on Reducing Costs in Aircraft Maintenance. London, UK, January 30-31, 1996.

Johnson, W. B. (1996). Human factors for maintenance and engineering personnel. IATA Insight,September/October, Vol. 4(05).

Johnson, W. B. (1996, October). Human factors in maintenance: an emerging training requirement part 1of 2. Ground Effects.

Johnson, W. B. (1996, December). Human factors in maintenance: an emerging training requirement part2 of 2. Ground Effects.

Johnson, W. B., & Shepherd, W. T. (1996). Controlling human error in maintenance: development andresearch activities. In Proceedings of the NASA-FAA Symposium on Continued Airworthiness of AircraftStructures. Atlanta, GA, August 29, 1996.

Johnson, W. B. (1997). Advanced technology for maintenance and inspection. Proceedings of the AICAircraft Maintenance Conference. Singapore, 21-24 April, 1997.

Johnson, W. B. (1997). Human factors in maintenance: an emerging training requirement. Proceedings ofthe Aviation Maintenance Training Conference. Frankfurt, Germany, 24-25 February, 1997.

Johnson, W. B. (1997). Human performance in maintenance: considerations of training philosophy andcourse content. Proceedings of the Third Conference on Maintenance & Ground Crew Errors and Their

Prevention. Toronto, Canada, 18-19 February, 1997.

Johnson, W. B. (1997). Trends affecting training and performance of airline maintenance technicians. InProceedings of the 1997 Aviation Maintenance Training Conference in Montreal, Canada. Four ForcesInc., October 22, 1997.

Johnson, W. B. (1997). Human factors training for aviation maintenance personnel. In Proceedings ofthe 41st Annual Meeting of the Human Factors and Ergonomics. Albuquerque, NM, 1168-1171.

Johnson, W. B. (1997). Reducing human error to increase maintenance efficiency. In Proceedings of theIIR Conference on Minimizing Downtime through Strategic Planning, Outsourcing, and Scheduling ofAircraft Maintenance. London, UK, July 8-9, 1997.

Johnson, W. B. (1997). Impacting maintenance costs by improving human performance. In Proceedingsof the International Air Transport Association Maintenance Meeting. Stavanger, Norway, June, 1997.Montreal: International Air Transport Association.

Johnson, W. B., & Shepherd, W. T. (1997). The human factors guide for aviation maintenance: hardcopy, CD-ROM, or world wide web. In Proceedings of the Third Conference on Maintenance & GroundCrew Errors and Their Prevention. Toronto, Canada (pp. 18-19). February, 1997.

Johnson, W. B. (1998). Past, present, and future of human factors in aviation. In Proceedings of the12th Symposium on Human Factors in Aviation Maintenance. Joint meeting of CAA, FAA, andTransport Canada at Gatwick Airport, UK, 10-12 March, 1998.

Jones, J. A., & Jackson, J. T. (1992). Proficiency training systems for airway facilities technicians. InMeeting Proceedings Seventh Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Science, technology, and management: A program review (pp.125-134). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Jones, J. A., & Widjaja, T. K. (1995). Electronic human factors guide for aviation maintenance. InProceedings of the Human Factors and Ergonomics Society 39th Annual Meeting (pp. 71-74). SantaMonica, CA: The Human Factors and Ergonomics Society.

Jones, J. A., Widjaja, T. K., & Williams, D. (1995). Digital documentation systems. In Human Factors inAviation Maintenance--Phase V: Progress Report (pp. 25-39). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Jones, J. A. (1996). The use of electronic data: Publishing tools, CD development, & industry status.Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Jones, J. A., Christodoulou, M. J., & Thompson, D. (1996). Pen computer based non-routine repairwrite-up system. In Human Factors in Aviation Maintenance--Phase VI: Progress Report Vol. I (pp.145-189). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

-- K --Kanki, B. G., & Walter, D. (1997). Reduction of maintenance error through focused interventions. In

Meeting Proceedings Eleventh Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Human error in aviation maintenance (pp. 117-121). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Kaseote, G., & Lyddane, G. (1995). Human factors considerations to be used by certification test pilots inthe FAA approval of certain electronic systems in various aircraft. In Proceedings of Workshop on FlightCrew Accident and Incident Human Factors (pp. A-72). Washington, DC: Federal AviationAdministration/Office of System Safety.

Kayten, P. (1992). National plan for aviation human factors: progress report. In Meeting ProceedingsSeventh Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Science, technology, and management: A program review (pp. 15-26). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Kizer, C. R. (1990). Major air carrier perspective. In Meeting Proceedings Second Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Informationexchange and communications (pp. 27-36). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Kleiner, B. M., & Drury, C. G. (1992). Design and evaluation of an inspection training program. AppliedErgonomics, 24(2), 75-82.

Koli, S., Drury, C. G., Cuneo, J., & Lofgren, J. (1995). Ergonomic audit for visual inspection of aircraft.In Human Factors in Aviation Maintenance--Phase IV: Progress Report (DOT/FAA/AM-95/14, pp.67-83). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Kraus, D. C., Gramopadhye, A. K., & Blackmon, R. B. (1996). Teams in the aircraft maintenanceenvironment. In Proceedings of the Fifth Industrial Engineering Research Conference (pp. 441-446).

Kraus, D. C., & Gramopadhye, A. K. (in press). Computer-based team training for the aircraftmaintenance environment. International Journal of Industrial Ergonomics. [Special issue of HumanFactors in Aviation Maintenance, Gramopadhye, A. K. (Editor)].

Kraus, D. C., & Gramopadhye, A. K. (1997). Role of computers in team training: The aircraftmaintenance environment example. In Meeting Proceedings Eleventh Federal Aviation AdministrationMeeting on Human Factors Issues in Aircraft Maintenance and Inspection: Human error in aviationmaintenance (pp. 51-64). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Kraus, D. C., & Saboda, R. (1997). Supervisory task analysis: Aircraft maintenance environment. InHuman Factors in Aviation Maintenance--Phase VII: Progress Report (pp. 39-74). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Kraus, D. C., Saboda, R., Gramopadhye, A. K., & Chandler, T. N. (1997). Supervisor task analysis:Aircraft maintenance environment. In Proceedings of IEEE Conference. Orlando, FL.

Kraus, D. C., Gramopadhye, A. K., Greenstein, J., & Nowacyzk, R. (1997). Computer-based teamtraining: The aircraft maintenance environment example. In Proceedings of the Human Factors andErgonomics Society Meeting. New Mexico.

-- L --Latorella, K. A., & Drury, C. G. (1992). A framework for human reliability in aircraft inspection. InMeeting Proceedings Seventh Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Science, technology, and management: A program review (pp.71-82). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Latorella, K. A., Gramopadhye, A. K., Prabhu, P. V., Drury, C. G., Smith, M.A., & Shanahan, D.E.(1992). Computer-simulated aircraft inspection tasks for off-line experimentation. In Proceedings of theHuman Factors Society 36th Annual Meeting Vol. 1. (pp. 92-96). Atlanta, GA: The Human FactorsSociety.

Latorella, K. A., & Drury, C. G. (1993). Human reliability in aircraft inspection. In Human Factors inAviation Maintenance Phase II: Progress Report (DOT/FAA/AM-93/5, pp. 63-144). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Latorella, K. A., Gramopadhye, A. K., Prabhu, P. V., Drury, C. G., Smith, M. A., & Shanahan, D. E.(1993). Computer-simulated aircraft inspection tasks for off-line experimentation, In D. J. Garland & J.A. Wise (Eds.) Human Factors and Advanced Aviation Technologies (pp. 222-226). Daytona Beach, FL:Embry-Riddle Aeronautical University Press.

Latorella, K. A., & Prabhu, P. V. (1996). Human error in aviation maintenance and inspection.International Journal of Industrial Engineering, 12/96

Layton, C. F., & McCoy, C. E. (1989). General aviation pilot perceptions of deteriorating weatherconditions. In Proceedings of the Fifth International Symposium on Aviation Psychology.

Layton, C. F. (1992). Emerging technologies for maintenance job aids. In Meeting Proceedings SeventhFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Science, technology, and management: A program review (pp. 107-124). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Layton, C. F., Smith, P. J., McCoy, C. E., & Bihari, T. E. (1992). An empirical evaluation of tools to aidin enroute flight planning. In Proceedings of the 36th Annual Meeting of the Human Factors Society Vol.1 (pp. 97-101). Santa Monica, CA: The Human Factors Society.

Layton, C. F., Smith, P. J., McCoy, C. E., & Bihari, T. E. (1992). An empirical evaluation ofcomputer-based tools to aid in enroute flight planning. In Proceedings of the Institute of Electrical andElectronics Engineers 1992 Conference on Systems, Man and Cybernetics.

Layton, C. F. (1993). Emerging technologies for maintenance job aids. In Human Factors in AviationMaintenance Phase II: Progress Report (DOT/FAA/AM-93/5, pp. 19-52). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Layton, C. F. (1993). Pen computer technology and electronic performance support systems: Anapplication. Proceedings of the 15th Annual Conference on Interactive Systems for Training, Education,and Job Performance Improvement. (pp. 122-125).

Layton, C. F. (1993). Pen computers: evaluations, recommendations, and the PENS Project. In HumanFactors in Aviation Maintenance Phase III Vol. I: Progress Report (DOT/FAA/AM-93/15, pp. 25-53).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Layton, C. F. (1993, August). Pen computer technology and electronic performance support systems: Anapplication. In proceedings of Society for Applied Learning Technology: interactive multimedia '93 (pp.122-126). Warrenton, VA: SALT.

Layton, C. F., & Johnson, W. B. (1993). Job performance aids for the flight standards service. 1993Human Factors Society Meeting. Santa Monica, CA: HFES.

Layton, C. F, & Johnson, W. B. (1993). Job performance aids for the flight standards service. InProceedings of the 37th Annual Meeting of the Human Factors and Ergonomics Society (pp. 26-29).Seattle, Washington: The Human Factors and Ergonomics Society.

Layton, C. F., Shepherd, W. T., & Johnson, W. B. (1993). Human factors and aircraft maintenance. InProceedings of the International Air Transport Association 22nd Technical Conference: Human Factorsin Aviation. (pp. 143-154). Montreal, Canada.

Layton, C. F., Shepherd, W. T., Johnson, W. B., & Norton, J. E. (1993). Enhancing human reliability withintegrated information systems for aviation maintenance. In Proceedings of the Annual Reliability andMaintainability Symposium.

Layton, C. F., McKeithan, C., Turner, J. T., Jackson, J. T., & Garland, L. (1994, October). Results of anational field study of a pen computer-based electronic performance support system. Paper presented atthe Human Factors and Ergonomics Society 38th Annual Meeting. Nashville, TN.

Layton, C. F. (1995). Job aiding: Performance Enhancement System. In Human Factors in AviationMaintenance--Phase V: Progress Report (pp. 5-16). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Layton, C. F. (1995). PENS project field evaluation. In Human Factors in Aviation Maintenance--PhaseIV: Progress Report (DOT/FAA/AM-95/14, pp. 5-50). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Layton, C. F., & Shepherd, W. T. (1995). Results of a field study of the performance enhancementsystem: a support system for aviation safety inspectors. (DOT/FAA/AM-95/31). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Liddell, F. (1994). IAM/FAA aircraft and maintenance safety procedures at Trans World Airlines. InMeeting Proceedings Eighth Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Trends and advances in aviation maintenance operations (pp.167-178). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Lilli, T. (1995). Human factors in aviation safety data and accident investigation. In Proceedings ofWorkshop on Flight Crew Accident and Incident Human Factors (pp. A-73 - A-74). Washington, DC:Federal Aviation Administration/Office of System Safety.

Lofaro, R. (1997). MRM: It can't be CRM re-packaged. In Meeting Proceedings Eleventh Federal

Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Human error in aviation maintenance (pp. 65-77). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Lofgren, J., & Drury, C. (1994). Human factors advances at Continental Airlines. In Meeting ProceedingsEighth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Trends and advances in aviation maintenance operations (pp. 117-138). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Lutzinger, R. T. (1989). Day-to-day problems in air carrier maintenance and inspection operations. InMeeting Proceedings Human Factors Issues in Aircraft Maintenance and Inspection(DOT/FAA/AAM-89/9, pp. A12-A16). Washington, DC: U.S. Department of Transportation/FederalAviation Administration/Office of Aviation Medicine.

Lutzinger, R. T. (1992). Tomorrow's problems as seen by maintenance managers. In Meeting ProceedingsSixth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Maintenance 2000 (pp. 92-100). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

-- M --Maddox, M. E. (1994). Introducing a practical human factors guide into the aviation maintenanceenvironment. In Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting Vol. 1(pp. 101-105). Santa Monica, CA: HFES.

Maddox, M. E. (1995). Facility design. In Human Factors Guide for Aviation Maintenance (pp.5/1-5/67). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Maddox, M. E. (1995). Human factors. In Human Factors Guide for Aviation Maintenance (pp.1/1-1/47). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Maddox, M. E. (1995). Personal and job-related factors. In Human Factors Guide for AviationMaintenance (pp. 12/1-12/35). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Maddox, M. E. (1995). Providing useful human factors guidance to aviation maintenance practitioners. InProceedings of the Human Factors and Ergonomics Society 39th Annual Meeting (pp. 66-70). SantaMonica, CA: The Human Factors and Ergonomics Society.

Maddox, M. E. (1995). Shiftwork and scheduling. In Human Factors Guide for Aviation Maintenance(pp. 4/1-4/41). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Maddox, M. E. (1995). Testing and troubleshooting. In Human Factors Guide for Aviation Maintenance(pp. 8/1-8/44). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Maddox, M. E., & Parker, J. F., Jr. (1995). Training. In Human Factors Guide for Aviation Maintenance(pp. 7/1-7/37). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Majoros, A. E. (1989). Human performance in aircraft maintenance: The role of aircraft design. InMeeting Proceedings Human Factors Issues in Aircraft Maintenance and Inspection(DOT/FAA/AAM-89/9, pp. A25-A32). Washington, DC: U.S. Department of Transportation/FederalAviation Administration/Office of Aviation Medicine.

Majoros, A. E. (1990). Human factors issues in manufacturers' maintenance-related communication. InMeeting Proceedings Second Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Information exchange and communications (pp. 59-68).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Majoros, A. E. (1992). Aircraft design for maintainability with future human models. In MeetingProceedings Sixth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Maintenance 2000 (pp. 49-63). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Majoros, A. E. (1992). ATA human factors tiger team: status report. In Meeting Proceedings SeventhFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Science, technology, and management: A program review (pp. 221-230). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Marx, D. M. (1992). Looking toward 2000: The evolution of human factors in maintenance. In MeetingProceedings Sixth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Maintenance 2000 (pp. 64-76). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Marx, D. M. (1997). Moving toward 100% error reporting in maintenance. In Meeting ProceedingsEleventh Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenanceand Inspection: Human error in aviation maintenance (pp. 37-43). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Mayr, J. (1992). Composites in the workplace -- some lessons learned. In Meeting Proceedings FifthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: The work environment in aviation maintenance (pp. 185-196). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

McGarry, R. C. (1995). Flight crew accident and incident human factors and analysis. In Proceedings ofWorkshop on Flight Crew Accident and Incident Human Factors (pp. A-75 - A-77). Washington, DC:Federal Aviation Administration/Office of System Safety.

McMeekin, R. (1991). Human factors in aviation maintenance. In Meeting Proceedings Fourth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Theaviation maintenance technician (pp. 123-128). Washington, DC: Federal Aviation Administration/Officeof Aviation Medicine.

Meghashyam, G. (1995). Electronic ergonomic audit system for maintenance and inspection. InProceedings of the Human Factors and Ergonomics Society 39th Annual Meeting (pp. 75-78). SantaMonica, CA: The Human Factors and Ergonomics Society.

Meghashyam, G. (1996). Electronic ergonomic audit system for maintenance and inspection. In Human

Factors in Aviation Maintenance--Phase VI: Progress Report Vol. II (pp. 243-250). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Meghashyam, G. (1996). Electronic ergonomic audit system for maintenance and inspection. In MeetingProceedings Tenth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Maintenance performance enhancement and technician resourcemanagement (pp. 71-77). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Merriken, M. S., Chyan, P., McIntosh, R., & Or, D. (1995). A Human Factors Study to Explore andSupport the Application of Advanced Technologies for Communication and Information Access withinthe Flight Standards Service. Unpublished report. Available CD-ROM: Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Merriken, M. S., McIntosh, R., Bhagwat, S., & Noll, W. K. (1995). A Human Factors Study ofInformation Dissemination and Display for the Flight Standards Service. Unpublished report. AvailableCD-ROM: Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Merriken, M. S. (1996). Advanced technology applications. In Human Factors in AviationMaintenance--Phase VI: Progress Report Vol. II (pp. 251-263). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Moore, J. (1990). Technical training schools. In Meeting Proceedings Third Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Trainingissues (pp. 46-51). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Moran, J. T. (1989). Human factors in aircraft maintenance and inspection, rotocraft maintenance andinspection. In Meeting Proceedings Human Factors Issues in Aircraft Maintenance and Inspection(DOT/FAA/AAM-89/9, pp. A42-A44). Washington, DC: U.S. Department of Transportation/FederalAviation Administration/Office of Aviation Medicine.

Morawski, T. B., Drury, C. G, & Karwan, M. H. (1992). The optimum speed of visual inspection using arandom search strategy. IIE Transactions, 24, 122-133.

Morrison, R. (1995). Issues related to use of ASRS incident data with human performance and errormodels. In Proceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-78 -A-82). Washington, DC: Federal Aviation Administration/Office of System Safety.

Mozrall, J. R., Drury, C. G., Sharit, J, & Cerny, F. (1997) draft. The effects of whole-body restriction oninspection performance. Ergonomics.

Mulzoff, M. T. (1990). Information needs of aircraft inspectors. In Meeting Proceedings Second FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Information exchange and communications (pp. 79-84). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Murgatroyd, R. A., Worrall, G. M., Drury, C. G., & Spencer, F. W. (1997). Comparison and furtheranalysis of CAA and FAA inspection reliability experiments. CAA Paper 96010, London, UK.

-- N --Neiderman, E. C. (1995). Evaluation of the human factors categorization scheme to apply two selectedanalytic models to analyze aviation accident and incident data. Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Neiderman, E. C. (1995). Evaluation of two selected analytic models and the development of a humanfactors categorization scheme to analyze aviation accident and incident data. Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Nondorf, T. (1992). Maintenance advances in the F-15 aircraft program. In Meeting Proceedings SixthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Maintenance 2000 (pp. 108-138). Washington, DC: Federal Aviation Administration/Officeof Aviation Medicine.

Norton, J. E., & Johnson, W. B. (1991). Advanced technology training for aviation maintenance. InHuman Factors in Aviation Maintenance Phase I: Progress Report (DOT/FAA/AM-91/16, pp. 93-103).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Norton, J. E. (1992). Intelligent simulation for maintenance training. In Meeting Proceedings SeventhFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Science, technology, and management: A program review (pp. 101-106). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Norton, J. E. (1993). Advanced technology training for aviation maintenance. In Human Factors inAviation Maintenance Phase II: Progress Report (DOT/FAA/AM-93/5, pp. 9-17). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Norton, J. E. (1993, August). Environmental control system tutor: Combining simulation-based trainingwith intelligent tutoring. In proceedings of Society for Applied Learning Technology: interactivemultimedia '93 (pp. 40-43). Warrenton, VA: SALT.

-- O --O'Brien, W. (1991). Professionalism for aviation maintenance? In Meeting Proceedings Fourth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Theaviation maintenance technician (pp. 72-83). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Oldani, R. L. (1989). Maintenance and inspection from the manufacturer's point of view. In MeetingProceedings Human Factors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp.A17-A24). Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Officeof Aviation Medicine.

-- P --

Parker, J. F., Jr. (1992). A human factors guide for aviation maintenance. In Meeting Proceedings SeventhFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Science, technology, and management: A program review (pp. 207-220). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Parker, J. F. (1993). A human factors guide for aviation maintenance. In Human Factors in AviationMaintenance Phase II: Progress Report (DOT/FAA/AM-93/5, pp. 145-157). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Parker, J. F., & Shepherd, W. T. (1993). The management of human resources in air transport operations.In R. L. Dehard (Ed.), Fundamentals of aerospace medicine (2nd ed.). Philadelphia: Lea & Febiger.

Parker, J. F. (1994). A human factors guide for aviation maintenance. In Human Factors in AviationMaintenance Phase III Vol. II: Progress Report (DOT/FAA/AM-94/16, pp. 203-207). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Patel, S., Prabhu, P. V., & Drury, C. G. (1992). Design of work control cards. In Meeting ProceedingsSeventh Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Science, technology, and management: A program review (pp. 163-172). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Patel, S., Prabhu, P. V., & Drury, C. G. (1992). Design of work control cards. Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Patel, S., Drury, C. G., & Lofgren, J. (1993). Design of workcards for aircraft inspection. 1993 HumanFactors Society. Santa Monica, CA: HFES.

Patel, S., Drury, C. G, & Prabhu, P. V. (1993). Design and usability evaluation of work controldocumentation. Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting,Seattle, WA (pp. 1156-1160). Santa Monica, CA: HFES.

Patel, S., Prabhu, P. V., & Drury, C. G. (1993). Design of workcards. In Human Factors in AviationMaintenance Phase III Vol. I: Progress Report (DOT/FAA/AM-93/15, pp. 113-131). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Patel, S., Drury, C. G, & Lofgren, J. (1994). Design of workcards for aircraft inspection. AppliedErgonomics 1994, 25(5), 283-293.

Patel, S., Pearl, A., Koli, S., Drury, C. G., Cuneo, J., & Lofgren, J. (1995). Design of portablecomputer-based workcards for aircraft inspection. In Human Factors in Aviation Maintenance--PhaseIV: Progress Report (DOT/FAA/AM-95/14, pp. 51-65). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Pearce, M. (1993). How much is enough: Choosing a computer-based video technology. In Proceedingsof the 1993 Association for Applied Interactive Multimedia Conference.

Pearce, M. (1993). Results of the environmental control system tutor experiment. In Human Factors inAviation Maintenance Phase III Vol. I: Progress Report (DOT/FAA/AM-93/15, pp. 5-23). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Pearce, M. (1993, August). The system is the expert: Architecture for a model-based tutor. In Proceedingsof the 1993 Human-Computer Interaction International Conference, Orlando, FL.

Pearce, M. (1994). Guidelines for designing and implementing computer-based training for aviationmaintenance. In Human Factors in Aviation Maintenance Phase III Vol. II: Progress Report(DOT/FAA/AM-94/16, pp. 25-61). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Pearce, M., & Beyer, W. (1995). Results of the environmental control system tutor experiment at ClaytonState College. In Human Factors in Aviation Maintenance--Phase IV: Progress Report(DOT/FAA/AM-95/14, pp. 135-146). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Pearce, M., & Widjaja, T. K. (1995). Guidelines for designing and implementing computer-based trainingfor aviation maintenance. In Human Factors in Aviation Maintenance--Phase IV: Progress Report(DOT/FAA/AM-95/14, pp. 163-169). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Pearl, A., & Drury, C. G. (1995). Improving the reliability of maintenance checklists. In Human Factorsin Aviation Maintenance--Phase V: Progress Report (pp. 127-165). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Pendergrass, J. (1992). Legislative trends. In Meeting Proceedings Fifth Federal Aviation AdministrationMeeting on Human Factors Issues in Aircraft Maintenance and Inspection: The work environment inaviation maintenance (pp. 163-172). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Peters, R. (1991). State and aviation industry training cooperation. In Meeting Proceedings FourthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: The aviation maintenance technician (pp. 112-116). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Piotrowski, D. (1990). FAA overview of maintenance-related information exchange. In MeetingProceedings Second Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Information exchange and communications (pp. 22-26). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Potter, H. (1995). Needed: A systematic approach for a cockpit automation philosophy. In Proceedings ofWorkshop on Flight Crew Accident and Incident Human Factors (pp. A-83 - A-84). Washington, DC:Federal Aviation Administration/Office of System Safety.

Prabhu, P. V., & Drury, C. G. (1992). A framework for the design of the aircraft inspection informationenvironment. In Meeting Proceedings Seventh Federal Aviation Administration Meeting on HumanFactors Issues in Aircraft Maintenance and Inspection: Science, technology, and management: Aprogram review (pp. 83-92). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Prabhu, P. V., & Drury, C. G. (1995). Information Requirements of Aircraft Inspection: Framework andAnalysis. The International Journal of Man Machine Studies.

Prabhu, P. V. (1996). Information transfer. In Human Factors Guide for Aviation Maintenance (pp.15/1-15/44). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Predmore, S. C. (1997). Maintenance human factors and error control. In Meeting Proceedings EleventhFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Human error in aviation maintenance (pp. 79-89). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

-- Q --Qurollo, J. (1990). U.S. Navy training for aircraft maintenance. In Meeting Proceedings Third FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Training issues (pp. 29-36). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

-- R --Ramakis, R. E. (1989). FAA regulatory requirements for aircraft maintenance and inspection. In MeetingProceedings Human Factors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp.A3-A5). Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Office ofAviation Medicine.

Rankin, W. L. (1997). Maintenance Error Decision Aid: Progress report. In Meeting ProceedingsEleventh Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenanceand Inspection: Human error in aviation maintenance (pp. 13-18). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Reason, J., & Maddox, M. E. (1996). Human error. In Human Factors Guide for Aviation Maintenance(pp. 14/1-14/45). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Reason, J. (1997). Approaches to controlling maintenance error. In Meeting Proceedings EleventhFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Human error in aviation maintenance (pp. 3-12). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Reichow, D. (1994). Application of computer-based training for improved maintenance trainingefficiency. In Meeting Proceedings Eighth Federal Aviation Administration Meeting on Human FactorsIssues in Aircraft Maintenance and Inspection: Trends and advances in aviation maintenance operations(pp. 29-44). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Reynolds, J. L., & Drury, C. G. (1992). The effects of physical exertion on task performance in modernmanufacturing: A taxonomy, a review, and a model. Ergonomics.

Reynolds, J. L., Gramopadhye, A. K., & Drury, C. G. (1992). Design of aircraft inspection/maintenancevisual environment. Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Reynolds, J. L., Gramopadhye, A. K., & Drury, C. G. (1992). Design of the aircraft

inspection/maintenance visual environment. In Meeting Proceedings Seventh Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Science,technology, and management: A program review (pp. 151-162). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Reynolds, J. L., & Drury, C. G. (1993). An evaluation of the visual environment in aircraft inspection.Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, Seattle, WA. (pp.34-38). Santa Monica, CA: HFES.

Reynolds, J. L., & Drury, C. G. (1993). Investigation of ergonomic factors related to posture and fatigue.In Human Factors in Aviation Maintenance Phase III Vol. I: Progress Report (DOT/FAA/AM-93/15, pp.73-92). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Reynolds, J. L., Drury, C. G., & Gramopadhye, A. K. (1993). Evaluating the visual environment ininspection: A methodology and a case study. In Human Factors in Aviation Maintenance Phase III Vol.I: Progress Report (DOT/FAA/AM-93/15, pp. 93-111). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Reynolds, J. L. (1994). The effects of whole-body restriction on inspection performance. Unpublisheddoctoral dissertation. State University of New York at Buffalo.

Reynolds, J. L., Drury, C. G, & Broderick, R. L. (1994). A field methodology for the control ofmusculoskeletal injuries. Applied Ergonomics, 3-16.

Reynolds, J. L., Drury, C. G., Sharit, J, & Cerny, F. (1994). Effectiveness of Restrictive Space onInspection, Proceedings of IEA '94, Toronto, CA (pp. 272-275).

Reynolds, J. L., Drury, C. G., Sharit, J., & Cerny, F. (1994). The effects of different forms of spacerestriction on inspection performance. In Proceedings of the Human Factors and Ergonomics Society38th Annual Meeting - 1994 (pp. 631-645). Santa Monica, CA: HFES.

Reynolds, J. L., Drury, C. G., & Eberhardt, S. (1995). Investigation of ergonomic factors related toposture and fatigue in the inspection environment. In Human Factors in Aviation Maintenance--PhaseIV: Progress Report (DOT/FAA/AM-95/14, pp. 85-106). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Rice, J. W. (1990). Use of 3-D presentations in maintenance training. In Meeting Proceedings ThirdFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Training issues (pp. 135-139). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Rifkind, L. J. (1995). Sexual harassment. In Human Factors Guide for Aviation Maintenance (pp.11/1-11/31). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Rifkind, L. J. (1996). Communication. In Human Factors Guide for Aviation Maintenance (pp.13/1-13/54). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Rifkind, L. J. (1996). Communication in the maintenance work environment. In Meeting ProceedingsTenth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and

Inspection: Maintenance performance enhancement and technician resource management (pp. 25-41).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Robertson, M. M., & Endsley, M. R. (1997). Creation of team situation awareness training formaintenance technicians. In Human Factors in Aviation Maintenance--Phase VII: Progress Report (pp.173-197). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Robertson, M. M., & Endsley, M. R. (1997). Development of a situation awareness training program foraviation maintenance. In Proceedings of the Human Factors and Ergonomics Society 41st AnnualMeeting (pp. 1163-1167). Santa Monica, CA: Human Factors and Ergonomics Society.

Robertson, M. M., & Endsley, M. R. (1997). Impact of distributed teams on organizational effectiveness.In P. Seppala, T. Luopajarvi, C. H. Nygard, & M. Mattila (Eds.), Proceedings of the 13th TriennialCongress of the International Ergonomics Association (pp. 519-521). Helsinki: Finnish Institute ofOccupational Health.

Rodgers, M. D., & Manning, C. A. (1995). Baseline assessment of the National Airspace System: Anapproach toward modeling operational errors. In Proceedings of Workshop on Flight Crew Accident andIncident Human Factors (pp. A-85 - A-90). Washington, DC: Federal Aviation Administration/Office ofSystem Safety.

Rogan, E. (1995). Human factors in maintenance and engineering. In Human Factors in AviationMaintenance--Phase V: Progress Report (pp. 255-259). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Rogers, A. G. (1991). Organizational factors in the enhancement of aviation maintenance. In MeetingProceedings Fourth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: The aviation maintenance technician (pp. 43-63). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Rome, D. (1992). The mannequin computer program. In Meeting Proceedings Sixth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Maintenance2000 (pp. 150-156). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Rose, M. (1990). Training at the repair station. In Meeting Proceedings Third Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Trainingissues (pp. 111-114). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Ryan, T. G. (1990). Data Base support for maintenance requirements of the nuclear power industry. InMeeting Proceedings Second Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Information exchange and communications (pp. 110-120).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

-- S --Schmidt, J. K. (1996). Crew coordination training: It isn't just for aircrew anymore. In MeetingProceedings Tenth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Maintenance performance enhancement and technician resource

management (pp. 65-70). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Schumacher, J. L. (1991). Maintenance personnel initiatives in repair stations. In Meeting ProceedingsFourth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: The aviation maintenance technician (pp. 117-122). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Schurman, D., & Spencer, F. (1994). Human factors effects in the FAA eddy current inspection reliabilityexperiment. In Meeting Proceedings Eighth Federal Aviation Administration Meeting on Human FactorsIssues in Aircraft Maintenance and Inspection: Trends and advances in aviation maintenance operations(pp. 63-74). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Scoble, R. (1994). Aircraft maintenance production and inspection: Team work + empowerment +process simplification = quality. In Meeting Proceedings Eighth Federal Aviation AdministrationMeeting on Human Factors Issues in Aircraft Maintenance and Inspection: Trends and advances inaviation maintenance operations (pp. 45-58). Washington, DC: Federal Aviation Administration/Officeof Aviation Medicine.

Sewell, D. R., & Johnson, W. B. (1990). The effects of rapid prototyping on user behavior in systemsdesign. Journal of the Washington Academy of Sciences, 80(2), 71-89.

Shepherd, W. T. (1990). A program to study human factors in aircraft maintenance and inspection.Proceedings of the Human Factors Society 34th Annual Meeting Vol. 2 (pp., 1168-1170). Santa Monica,CA: HFES.

Shepherd, W. T. (1990). Committee Member. National Plan for Aviation Human Factors.

Shepherd, W. T. (1991). Demographics of aviation maintenance technicians for the nineties and beyond.In Challenges in Aviation Human Factors: The National Plan.

Shepherd, W. T. (1991). Human factors in aircraft maintenance and inspection. In Proceedings of the1991 International Conference on Aging Aircraft and Structural Airworthiness. NASA ConferencePublication 3160.

Shepherd, W. T., & Johnson, W. B. (1991). Aircraft maintenance challenges and human factors solutions.In Proceedings of the ICAO Flight Safety and Human Factors Seminar (pp. 204-220). Bangkok,Thailand.

Shepherd, W. T., & Parker, J. F. (1991). Future availability of aircraft maintenance personnel. InProceedings of the 35th Annual Meeting of the Human Factors Society. San Francisco, CA: HumanFactors Society.

Shepherd, W. T., Johnson, W. B., Drury, C. G., Taylor, J. C., & Berninger, D. (1991).The maintenancetechnician in inspection. In Human Factors in Aviation Maintenance Phase I: Progress Report(DOT/FAA/AM-91/16, pp. 45-91). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Shepherd, W. T. (1992). Aircraft maintenance challenges and human factors solutions. In Report of the

Flight Safety and Human Factors Regional Seminar. ICAO: Mexico City.

Shepherd, W. T. (1992). Human factors challenges in aircraft maintenance. Proceedings of the HumanFactors Society 36th Annual Meeting Vol. 1 (pp., 82-86). Santa Monica, CA: HFES.

Shepherd, W. T. (1992). Human factors in aviation maintenance: program overview. In MeetingProceedings Seventh Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Science, technology, and management: A program review (pp. 7-14).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Shepherd, W. T. (1992). Integrated information systems for anti/de-icing work environments. In Report ofthe FAA International Conference on Airplane Ground De-Icing. FAA Flight Standards Service.

Shepherd, W. T. (1992). Issues in aviation maintenance human factors. In Report of the Flight Safety andHuman Factors Regional Seminar. ICAO: Cairo, Egypt.

Shepherd, W. T. (1993). Human factors in aircraft maintenance and inspection. ICAO Digest.

Shepherd, W. T., & Johnson, W. B. (1993). Human factors issues in commercial aircraft maintenance andinspection - applications of advanced technologies. In Proceedings of the 5th International Conferenceon Structural Airworthiness of New and Aging Aircraft. June 16-18, 1993. Hamburg, Germany.

Shepherd, W. T., & Drury, C. G. (1995). Human factors in aviation maintenance: Current FAA research.In Proceedings of the FAA/NASA Sixth International Conference on the Continued Airworthiness ofAircraft Structures (DOT/FAA/AR-95/86, pp. 91-103). Washington, DC: Federal AviationAdministration/Aeromedical Research Branch.

Shepherd, W. T., & Johnson, W. B. (1995). Human factors in aviation maintenance and inspection:research responding to the safety demands of industry. In Proceedings of the Human Factors andErgonomics Society 39th Annual Meeting (pp. 60-65). San Diego, CA: The Human Factors andErgonomics Society. Santa Monica, CA: HFES.

Shepherd, W. T., Layton, C. F., & Gramopadhye, A. K. (1995). Human factors in aviation maintenance:Current FAA research. In Proceedings of the Eighth International Symposium of Aviation Psychology.Ohio State University, Columbus, Ohio.

Shepherd, W. T., & Johnson, W. B. (1997). Human factors in aviation maintenance - eight years ofevolving R&D. Proceedings of the Ninth International Symposium on Aviation Psychology. Columbus,Ohio: Ohio State University.

Singleton, P. (1992). Information management "like never before". In Meeting Proceedings Sixth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Maintenance 2000 (pp. 139-149). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Skinner, M. (1991). Aviation maintenance practices at British Airways. In Meeting Proceedings FourthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: The aviation maintenance technician (pp. 143-153). Washington, DC: Federal Aviation

Administration/Office of Aviation Medicine.

Skinner, M. (1994). Improvements through reorganization of British Airways Maintenance. In MeetingProceedings Eighth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Trends and advances in aviation maintenance operations (pp. 15-28).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Soto, J. (1992). FAA interpretation of maintenance and inspection paperwork requirements. In MeetingProceedings Fifth Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: The work environment in aviation maintenance (pp. 84-91). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Spencer, F. W., Drury, C. G., & Wenner, C. (1997). Visual Inspection Research Project Report onCommuter Benchmark Inspections. FAA Aging Aircraft NDI Validation Center.

Stelly, J., Jr., & Taylor, J. (1992). Crew coordination concepts for maintenance teams. In MeetingProceedings Seventh Federal Aviation Administration Meeting on Human Factors Issues in AircraftMaintenance and Inspection: Science, technology, and management: A program review (pp. 173-206).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Stelly, J. (1996). Maintenance resource management update at Continental. In Meeting Proceedings TenthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Maintenance performance enhancement and technician resource management (pp. 89-93).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Sumwalt, R. L. (1995). The quest for aviation safety's Holy Grail: Finding underlying causes of accidentsand incidents or if you really want to improve aviation safety, you must first identify systemic problems.In Proceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-91 - A-97).Washington, DC: Federal Aviation Administration/Office of System Safety.

-- T --Taggart, W. (1990). Introducing CRM into maintenance training. In Meeting Proceedings Third FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Training issues (pp. 93-110). Washington, DC: Federal Aviation Administration/Office of AviationMedicine.

Tamuz, M. (1995). Assessing the quantity and quality of aviation safety incident reports: Two studies. InProceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-98 - A-102).Washington, DC: Federal Aviation Administration/Office of System Safety.

Taylor, J. C. (1990). Facilitation of information exchange among organizational units within industry. InMeeting Proceedings Second Federal Aviation Administration Meeting on Human Factors Issues inAircraft Maintenance and Inspection: Information exchange and communications (pp. 69-78).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Taylor, J. C. (1990). Organizational context for aircraft maintenance and inspection. In Proceedings ofthe Human Factors Society 34th Annual Meeting Vol. 2 (pp., 1176-1180). Santa Monica, CA: The

Human Factors Society.

Taylor, J. C. (1990). Organizational context in aviation maintenance: Some preliminary findings andtraining implications. In Meeting Proceedings Third Federal Aviation Administration Meeting on HumanFactors Issues in Aircraft Maintenance and Inspection: Training issues (pp. 165-177). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

Taylor, J. C. (1991). Maintenance organization. In Human Factors in Aviation Maintenance Phase I:Progress Report (DOT/FAA/AM-91/16, pp. 15-43). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Taylor, J. C., & Robertson, M. M. (1992). New directions of "CRM" training. In Proceedings of the 36thAnnual Meeting of the Human Factors Society. Atlanta, GA: The Human Factors Society. Santa Monica,CA: HFES.

Taylor, J. C., Robertson, M. M., & Rosenbaum, D. L. (1993). The effects of Crew Resource Managementtraining in maintenance. In Human Factors in Aviation Maintenance Phase II: Progress Report(DOT/FAA/AM-93/5, pp. 159-195). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Taylor, J. C., & Robertson, M. M. (1994). The effects of Crew Resource Management (CRM) training inairline maintenance: Results following one year's experience (Report of work completed through6-30-92). In Human Factors in Aviation Maintenance Phase III Vol. II: Progress Report(DOT/FAA/AM-94/16, pp. 163-202). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Tepas, D. I. (1992). Factors affecting shift workers. In Meeting Proceedings Fifth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The workenvironment in aviation maintenance (pp. 60-73). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Thackray, R. I. (1993). Correlates of individual differences in nondestructive inspection performance. InHuman Factors in Aviation Maintenance Phase III Vol. I: Progress Report (DOT/FAA/AM-93/15, pp.55-72). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Thackray, R. I. (1994). A pilot study to measure correlates of individual differences in nondestructiveinspection performance. In Human Factors in Aviation Maintenance Phase III Vol. II: Progress Report(DOT/FAA/AM-94/16, pp. 145-162). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Thackray, R. I. (1995). Correlates of individual differences in nondestructive inspection performance. InHuman Factors in Aviation Maintenance--Phase IV: Progress Report (DOT/FAA/AM-95/14, pp.117-133). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Thackray, R. I. (1995). Correlates of individual differences in nondestructive inspection performance: afollow-up study. In Human Factors in Aviation Maintenance--Phase V: Progress Report (pp. 177-188).Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Trotter, B. (1989). Maintenance and inspection issues in aircraft accidents/incidents, Part I. In Meeting

Proceedings Human Factors Issues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp.A6-A8). Washington, DC: U.S. Department of Transportation/Federal Aviation Administration/Office ofAviation Medicine.

-- U --Ulm, R. (1991). Training establishment perspective. In Meeting Proceedings Fourth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The aviationmaintenance technician (pp. 84-94). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Utsman, L. G., & Wiederholt, B. J. (1993). The FAA aviation maintenance human factors hypermediasystem. In Human Factors in Aviation Maintenance Phase II: Progress Report (DOT/FAA/AM-93/5, pp.53-61). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Utsman, L. G., & Hartzell, K. M. (1994). Hypermedia information on CD-ROM. In Human Factors inAviation Maintenance Phase III Vol. II: Progress Report (DOT/FAA/AM-94/16, pp. 9-24). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

-- V --Vipond, L. K. (1990). FAA's proposed revisions to Parts 147 and 65. In Meeting Proceedings ThirdFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Training issues (pp. 24-28). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Vipond, L. K. (1994). FAA regulatory oversight and update. In Meeting Proceedings Eighth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection:Trends and advances in aviation maintenance operations (pp. 9-14). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Vreeman, J. (1992). Changing air carrier maintenance requirements. In Meeting Proceedings SixthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Maintenance 2000 (pp. 40-48). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

-- W --Wadsworth, D. (1990). Training within the industry. In Meeting Proceedings Third Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Trainingissues (pp. 37-45). Washington, DC: Federal Aviation Administration/Office of Aviation Medicine.

Walter, D. (1990). An innovative approach NDT inspector training at Boeing. In Meeting ProceedingsThird Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Training issues (pp. 52-71). Washington, DC: Federal Aviation Administration/Office of

Aviation Medicine.

Walter, D., & Kanki, B. G. (1996). A human factors approach to aviation maintenance and inspectiontraining: the task analytic training system. In Meeting Proceedings Tenth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Maintenanceperformance enhancement and technician resource management (pp. 55-64). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Walter, P. (1995). Overview of FAA NDI research at Sandia Labs. In Human Factors in AviationMaintenance--Phase V: Progress Report (pp. 261-268). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Wash, D. P. (1991). The changing workforce to the year 2000. In Meeting Proceedings Fourth FederalAviation Administration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Theaviation maintenance technician (pp. 25-42). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

Washow, T. (1996). Automation lessons learned. In Meeting Proceedings Tenth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: Maintenanceperformance enhancement and technician resource management (pp. 117-122). Washington, DC: FederalAviation Administration/Office of Aviation Medicine.

Wenner, C. L., & Drury, C. G. (1996). Active and latent failures in aircraft ground damage incidents. InProceedings of the Human Factors and Ergonomic Society 40th Annual Meeting 1996 (pp. 796-799).Santa Monica, CA: HFES.

Wenner, C. L., & Drury, C. G. (1996). A unified incident reporting system for maintenance facilities. InHuman Factors in Aviation Maintenance--Phase VI: Progress Report Vol. II (pp. 191-242). Washington,DC: Federal Aviation Administration/Office of Aviation Medicine.

Wenner, C. L., Wenner, F., Drury, C. G., & Spencer, F. (1997). Beyond "hits" and "misses": Evaluatinginspection performance of regional airline inspectors. In Proceedings of the 41st Annual Human Factorsand Ergonomics Society Meeting, Albuquerque, NM,(pp. 579-583). Santa Monica, CA: HFES.

Wenner, C. L., & Drury, C. G. (1997). Deriving targeted interventions for ground damage, SAETechnical Paper Series 972591. In Proceedings of the 1997 SAE Airframe/Engine Maintenance & RepairConference (AEMR '97), August 1997.

Wenner, C. L., & Drury, C. G. (1997 in press). Human error and ground damage, 9th InternationalSymposium on Aviation Psychology, Columbus, Ohio, April 27-May 1, 1997.

Wenner, C. L., & Drury, C. G. (1997 in press). Human error and ground damage, International Journalof Industrial Engineering.

Whitehead, B. (1991). Aviation maintenance with a small workforce. In Meeting Proceedings FourthFederal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: The aviation maintenance technician (pp. 179-203). Washington, DC: Federal AviationAdministration/Office of Aviation Medicine.

Wiederholt, B. J., Norton, J. E., Johnson, W. B., Browning, E. J. (1992). MITT writer and MITT writeradvanced development: developing authoring and training systems for complex technical domains(AL-TR-1991-0122). Brooks AFB, Texas: Air Force Systems Command.

Wiener, E. L. (1989). Vigilance and inspection performance. In Meeting Proceedings Human FactorsIssues in Aircraft Maintenance and Inspection (DOT/FAA/AAM-89/9, pp. A72-A76). Washington, DC:U.S. Department of Transportation/Federal Aviation Administration/Office of Aviation Medicine.

Wise, J. A., & Wise, M. A. (1995). In search of answers without questions: Or, how many monkeys attypewriters will it take... In Proceedings of Workshop on Flight Crew Accident and Incident HumanFactors (pp. A-103 - A-108). Washington, DC: Federal Aviation Administration/Office of System Safety.

Woods, D. D., & Sarter, N. B. (1995). Learning from accidents: The need to look behind human error. InProceedings of Workshop on Flight Crew Accident and Incident Human Factors (pp. A-109 - A-111).Washington, DC: Federal Aviation Administration/Office of System Safety.

Workley, F. (1994). Environmental requirements of maintenance organizations. In Meeting ProceedingsEighth Federal Aviation Administration Meeting on Human Factors Issues in Aircraft Maintenance andInspection: Trends and advances in aviation maintenance operations (pp. 59-62). Washington, DC:Federal Aviation Administration/Office of Aviation Medicine.

-- X --

-- Y --Yeatter, R. (1991). Major air carrier practices. In Meeting Proceedings Fourth Federal AviationAdministration Meeting on Human Factors Issues in Aircraft Maintenance and Inspection: The aviationmaintenance technician (pp. 95-103). Washington, DC: Federal Aviation Administration/Office ofAviation Medicine.

-- Z --