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75
System Operating manual LIFEBOOK AH564

Transcript of Print Preview - C:DOCUME~1miclemLOCALS~1Temp...

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SystemOperating manual

LIFEBOOK AH564

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Contact address in North America

FUJITSU AMERICA INC:

1250 East Arques Avenue Sunnyvale

CA 94085-3470, U.S.A.

Telephone: 800 831 3183 or 408 746 6000

"http://solutions.us.fujitsu.com"

"http://solutions.us.fujitsu.com/contact"

Have a question? Email us at: "[email protected]"

Copyright

© 2013 Fujitsu America, Inc. All rights reserved.

B5FK-2311-01ENZ0

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LIFEBOOK AH564

Operating manual

Fujitsu Contact Information 7

Notational conventions 8

Ports and controls 9

Important notes 12

First-time setup of your device 16

Working with the notebook 19

Security functions 39

Connecting external devices 43

Removing and installing componentsduring servicing 48

Settings in BIOS Setup Utility 56

Troubleshooting and tips 58

Technical data 64

Manufacturer’s notes 65

Index 70

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Copyright and Trademark InformationFujitsu America, Incorporated has made every effort to ensure the accuracy and completenessof this document; however, as ongoing development efforts are continually improving thecapabilities of our products, we cannot guarantee the accuracy of the contents of thisdocument. We disclaim liability for errors, omissions, or future changes.

Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limitedor its subsidiaries in the United States and other countries.

Intel and Intel Core are trademarks or registered trademarks of Intel Corporation orits subsidiaries in the United States and other countries.

Microsoft and Windows are either registered trademarks or trademarks of MicrosoftCorporation in the United States and/or other countries.

The ExpressCard word mark and logo are owned by the Personal ComputerMemory Card International Association (PCMCIA) and any use of such marks byFujitsu America, Incorporated is under license.

Google is a trademark or registered trademark of Google Incorporated.

Bluetooth is a trademark of Bluetooth SIG, Inc., USA.

OmniPass is a trademark of Softex, Inc.

Roxio is a trademark of Roxio, a division of Sonic Solutions.

PowerDirector, PowerDVD, YouCam, and MakeDisc are trademarks of CyberLink Corp.

Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks ofAdobe Systems Incorporated in the United States and/or other countries.

Made under license from DTS Licensing Limited. DTS and the symbol are registered trademarks and& DTS Boost is a trademark of DTS, Inc. Product contains software. © DTS, Inc. All rights reserved.

The DVD player found in some models of the LIFEBOOK notebook incorporates copyrightprotection technology that is protected by method claims of certain U.S. patents and otherintellectual property rights owned by Macrovision Corporation and other rights users. Useof this copyright protection technology must be authorized by Macrovision Corporation, andis intended for home and other limited viewing uses only unless authorized by MacrovisionCorporation. Reverse engineering or disassembly is prohibited.

All other trademarks specified here are the property of their respective owners.

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Contents

ContentsFujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Additional safety notes for devices with radio components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Energy saving under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Travelling with your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Before you travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Notebook: transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cleaning the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

First-time setup of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Unpacking and checking the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17AC adapter connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Switching the device on for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing Bonus Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Working with the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Switching the notebook on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Switching the notebook off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Separate number block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Country and keyboard settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Touchpad and touchpad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Moving the pointer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Change mouse properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Selecting an item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Executing commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Dragging items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Switching the Touchpad on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Touchscreen/LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Using fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Charging, caring for and maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Removing and installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Handling optical disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33CD/DVD indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Inserting or removing an optical disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Manual removal (emergency removal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using the power-management features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Supported formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Fujitsu 3

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Contents

Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Speakers and microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Wireless LAN / Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Further information on WLAN and Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Access via Wireless WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Ethernet and LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Using the Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Configuring password protection in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Protecting BIOS Setup Utility (supervisor and user HDD password) . . . . . . . . . . . . . . . . . . . . . . 40Password protection for booting of the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Password protection for the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

HDMI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Connecting USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

USB port with charging function (Anytime USB charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46How to remove USB devices correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Connecting external audio devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Microphone port/Line In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Headphone port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Removing and installing components during servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Notes on installing and removing boards and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Preparing to remove components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Installing and removing memory expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Removing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Securing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Removing and installing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Removing a hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Installing a hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Attaching the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Finishing component removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Operating BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 57Exit Discarding Changes – discard changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . 57Load Setup Defaults – copy standard entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Discard Changes – discard changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . 57Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . 57Save Changes and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

4 Fujitsu

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Contents

Recovering your Factory Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58The notebook’s date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59The notebook’s LCD screen remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59The LCD screen is difficult to read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59The external monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59The external monitor is blank or the image is unstable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60The notebook cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60The notebook stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61The radio connection to a network does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Acoustic warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64LIFEBOOK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64AC adapter 65 W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Manufacturer’s notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Recycling your battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Declarations of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

FCC Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66DOC (Industry CANADA) notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

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Contents

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Fujitsu Contact Information

Fujitsu Contact InformationService and SupportYou can contact Fujitsu Service and Support in the following ways:

• Toll free: 1-800-Fujitsu (1-800-838-5487)• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"

Before you place the call, you should have the following information ready so that thecustomer support representative can provide you with the fastest possible solution:

• Product name• Product configuration number• Product serial number• Purchase date• Conditions under which the problem occurred• Any error messages that have occurred• Type of device connected, if any

Fujitsu Shopping OnlinePlease go to "http://www.shopfujitsu.com/store/ ".

Maintaining Latest ConfigurationTo ensure that you always have the most current driver updates related to your system, youshould occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDMutility is available from the Fujitsu Support site. FSDM will allow you to view a list of the mostcurrent drivers, utilities, and applications to determine whether you have the latest versions. If youhave a Windows 7 operating system, you will need to go to the Support Site to download theFSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".

Limited WarrantyYour LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the servicekit that came with your notebook for the Limited Warranty period and terms and conditions.

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Notational conventions

Notational conventionsPay particular attention to text marked with this symbol. Failure to observethese warnings could pose a risk to health, damage the device or leadto loss of data. The warranty will be invalidated if the device becomesdefective through failure to observe these warnings.Indicates important information for the proper use of the device.

► Indicates an activity that must be performedIndicates a result

This font indicates data entered using the keyboard in a program dialog or at thecommand line, e.g. your password (Name123) or a command used to starta program (start.exe)

This font indicates information that is displayed on the screen by a program, e.g.:Installation is complete.

This font Indicates

• terms and texts used in a software interface, e.g.: Click on Save• names of programs or files, e.g. Windows or setup.exe.

"This font" Indicates

• cross-references to another section, e.g. "Safety information"• cross-references to an external source, e.g. a web address: For more

information, go to"http://solutions.us.fujitsu.com/"• Names of CDs, DVDs and titles or designations for other materials,

e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manualKey indicates a key on the keyboard, e.g: F10

This font indicates terms and texts that are emphasized or highlighted, e.g.: Do notturn the device off!

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Ports and controls

Ports and controlsThis chapter presents the individual hardware components of your device. It gives anoverview of the indicators and connections of the device. Please familiarize yourself withthese components before you start to work with the device.

Front of LIFEBOOK AH564 (with Touchscreen)

1 2 3

4

5

10

6

7

98

1 = Microphone2 = Webcam3 = Webcam LED4 = Keyboard5 = ON/OFF button

6 = Touchpad7 = Touchpad buttons8 = Memory card slot9 = Status indicators10 = Speakers

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Ports and controls

Left panel

1 2 3 4 5 6 7

1 = Security Lock device2 = LAN port3 = VGA monitor port4 = HDMI port

5 = USB port 3.06 = USB port 3.07 = USB port 3.0 with charging function

(Anytime USB charge)

Right panel

1 2 3 4 5 6 7

1 = Headphone port2 = Microphone jack3 = USB port 2.04 = Optical drive

5 = Optical drive eject button6 = Opening for manual ejection of

CD/DVD media7 = DC input connector (DC IN)

Even if your system is not equipped with the optional optical drive, the eject button andthe opening for the emergency eject are still present, but have no function.

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Ports and controls

Bottom

1 2

4 35

1 = Memory service compartment2 = Hard disk service compartment3 = Battery Lock slider switch

4 = Battery compartment5 = Battery Lock slider switch

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Important notes

Important notesImportantnotesNotes

This chapter contains essential safety information which must be followedwhen working with your notebook. Other notes also provide useful informationwhich will help you with your notebook.

Safety notesSafetynotesNotes

Please follow the safety notes provided in the "Safety/Regulations" manualas well as the safety notes given below.

Please pay special attention to the sections in the manual markedwith the symbol on the left.

When connecting and disconnecting cables, observe the relevantnotes in this operating manual.

Read the information on the ambient conditions in the "Technical data",Page 64 and "First-time setup of your device", Page 16 before preparing yournotebook for use and switching it on for the first time.

When cleaning the device, please observe the relevant notes in thesection "Cleaning the notebook", Page 15.

Pay attention to the additional safety notes for devices with radio componentsprovided in the "Safety/Regulations" manual.

Please refer to the notes in the chapter "Removing and installingcomponents during servicing", Page 48.

Handling the cord on this product will expose you to lead, a chemical known to thestate of California to cause birth defects or other reproductive harm.

Wash hands after handling.

This notebook complies with the relevant safety regulations for data processingequipment. If you have questions about using your notebook in a particular area,please contact your sales outlet or our Hotline/Service Desk.

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Important notes

Additional safety notes for devices withradio componentsRadiocomponent:wirelessLAN:Bluetooth,safetynotes

If a radio component (wireless LAN, Bluetooth, UMTS is incorporated in your notebook, youmust be sure to observe the following safety notes when using your notebook:

• Switch off the radio components when you are in an aircraft or driving in a car.• Switch off the radio components when you are in a hospital, an operating room or near a medical

electronics system. The transmitted radio waves can impair the operation of medical devices.• Switch off the radio components when you let the device get near flammable gases

or into hazardous environments (e.g. gas station, paintshops), as the transmittedradio waves can cause an explosion or a fire.

For information on how to switch radio components on and off, see chapter"Switching the wireless components on and off", Page 37.

Energy savingNotesEnergyEnergysaving

Switch the notebook off when it is not in use. Switch off external, connected devices if youare not using them. If you use the energy saving functions, the notebook uses less energy.You will then be able to work for longer before having to recharge the battery.

Energy efficiency is increased and the environmental impact is reduced.You save money while protecting the environment.

Energy saving under Windows► Make use of the power management features (see ""Using the power-management features",

Page 35").

Travelling with your notebookMobileoperationNotesTransportationNotebook

Please observe the points listed below when travelling with your notebook.

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Important notes

Before you travel► Back up important data stored on your hard disk.

NotebookTravel,notebook

► Switch off the radio component for data security reasons. With data traffic via a wirelessconnection, it is also possible for unauthorized third parties to receive data.

Information on activating data encryption is provided in the documentationfor your radio component.

► Be sure that you only operate the notebook on aircraft when attendant hasannounced that it is safe to do so.

When travelling in other countries► If you are travelling abroad, check that the AC adapter can be operated with the

local AC voltage. If this is not the case, obtain the appropriate AC adapter foryour notebook. Do not use any other voltage converter!

► Check whether the local AC voltage and the power cable are compatible. If this is notthe case, buy a power cable that matches the local conditions.

► Enquire with the corresponding government office of the country you will be travelling in as towhether you may operate the radio component integrated in your notebook there).

► Take the necessary plug adapters if you’re traveling overseas. Check the following diagramto determine which plug adapter you’ll need or ask your travel agent.

Outlet Type LocationUnited States, Canada, Mexico, parts of LatinAmerica, Japan, Korea, the Philippines, Taiwan

Russia and the Commonwealth of IndependentStates (CIS), most of Europe, parts of LatinAmerica, the Middle East, parts of Africa, HongKong, India, most of South AsiaUnited Kingdom, Ireland, Malaysia, Singapore,parts of Africa

China, Australia, New Zealand

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Important notes

Notebook: transportingProtect the notebook from severe shocks and extreme temperatures(e.g. direct sunlight in a car).

► If your device has an optical drive, remove all data media (e.g. CD, DVD) from the drives.TransportationNotebook

► Switch the notebook off.► Unplug the AC adapter and all external devices from the power outlet.► Disconnect the AC adapter cable and the data cables for all external devices.► Close the LCD screen.► To protect against damaging jolts and bumps, use a notebook carrying

case to transport your notebook.

Cleaning the notebookDo not clean any interior parts yourself; leave this job to a service technician.

Only use cleaning products designed for computers. Normal householdcleaners and polishes can damage the markings on the keyboard and thedevice, the paintwork or the notebook itself.

Ensure that no liquid enters the notebook.

The LCD screen is very sensitive to scratches. Only clean the displaysurface with a very soft, slightly damp cloth.

► Switch the notebook off.CleaningNotesNotebookKeyboardTouchpadLCDscreenCrystalViewdisplay

► In order to prevent accidentially switching the device on, remove the power cable from the ACadapter and remove the battery (see "Removing and installing the battery", Page 31).The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which hasbeen moistened in mild domestic detergent and then carefully wrung out.To clean the keyboard and the touchpad, if available, you can use disinfectant wipes.

Ensure that no liquid enters the device.

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First-time setup of your device

First-time setup of your deviceFirst-timesetupGettingstarted

Please read the chapter "Important notes", Page 12.

If your device is equipped with a Windows operating system, the necessaryhardware drivers and supplied software are already pre-installed.

Before you switch on the device for the first time, connect it to the AC voltageusing the AC adapter, see "AC adapter connecting", Page 17. The AC adaptermust be connected during the entire installation process.

A system test is performed when your device is first switched on. Various messagescan appear. The display may remain dark for a short time or may flicker.

Please follow the instructions on the screen.

NEVER switch off your device during the first-time setup process.

On delivery, the battery can be found in the battery compartment or in the accessories kit.The battery must be charged if you want to operate your device using the battery.

When used on the move, the built-in battery provides the device with the necessary power. Youcan increase the operating time by using the available energy-saving functions.

For instructions on how to connect external devices (e.g. mouse, printer) to yourdevice, please refer to the operating manual for your device.

Unpacking and checking the deviceShould you discover any damage that occurred during transportation,notify your local sales outlet immediately!

► Unpack all the individual parts.PackagingTransport

► Check your device for any visible damage which may have occurred during transportation.

You may need the packaging in the future, if you need to transport your device.

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First-time setup of your device

Selecting a locationSelectinga locationDeviceACadapter

Select a suitable location for the device before setting it up. Followthe instructions below when doing so:

• Never place the device or the AC adapter on a heat-sensitive surface.The surface could be damaged as a result.

• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,bed). This can block the air vents and cause overheating and damage.

• The underside of the device heats up during normal operation. Prolonged contactwith the skin may become unpleasant or even result in burns.

• Place the device on a stable, flat, non-slippery surface. Please note that therubber feet of the device may mark certain types of delicate surfaces.

• Keep other objects at least 100 mm / 3.97 in away from the device andits AC adapter to ensure adequate ventilation.

• Never cover the ventilation slots of the device.• Do not expose the device to extreme environmental conditions. Protect

the device from dust, humidity, and heat.

AC adapter connectingPreparingforoperationACadapter

Observe the safety notes in the enclosed "Safety/Regulations" manual.

The supplied power cable conforms to the requirements of the country inwhich you purchased your device. Make sure that the power cable is approvedfor use in the country in which you intend to use it.

3

1

2

► Connect the power cable (1) tothe AC adapter.

► Plug the AC cable (2) into a AC outlet.► Connect the AC adapter cable (3) to the

DC jack (DC IN) of the device.

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First-time setup of your device

Switching the device on for the first timeTurningonfor thefirst time

To make it easier to use your device for the first time, the operating systemis pre-installed on the hard disk.

► Switch on your device.

► During installation, follow the instructions on screen.

You can find information and help on the Windows operating system functionson the Internet at "http://windows.microsoft.com".

Installing Bonus AppsBonusApps

After you have started your system the first time, you will see a Bonus Apps icon on your desktop.

► Click on the icon to see which additional applications are available for you to install.Applications that are already installed appear in grey, those that areavailable for installation appear in blue.

► Select the applications you wish to install by selecting the checkbox adjacent to your selection.

or► Click Select All if you would like to install all available applications

► To confirm your selection click Install.

Note that in some cases (depending upon which application was selected forinstallation) after installation completes, the system will prompt you to reboot.

There are also cases in which if multiple applications are selected to installbut one of them needs a reboot, the system will reboot and continueinstalling the rest of the selected applications.

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Working with the notebook

Working with the notebookNotebook,operationNotebook

This chapter describes the basics for operating your notebook. Please read the chapterentitled "Connecting external devices", Page 43 for instructions on how to connectdevices such as a mouse and a printer to the notebook.

Please refer to the notes in "Important notes", Page 12.

Status indicatorsStatusindicators

The status indicators provide information about the status of the power supply,the drives and the keyboard functions.

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Working with the notebook

Status indicators DescriptionWireless components indicator• The indicator is lit: The wireless components are switched on.• The indicator is not lit: The wireless components are switched off.Power-on indicator/StandbyStandbyindicatorPower indicator

• The indicator is lit: The notebook is switched on.• The indicator flashes: The notebook is in standby mode.• The indicator is not lit: The notebook is switched off.Battery charging indicator/power connectorThe state of charge of the battery is shown by the battery indicator.

Without the AC adapter connected:

• Indicator is off: The system is in battery operation.With AC adapter connected:

• The indicator is illuminated (orange): The battery is charging.• Indicator is blue: The battery is fully charged.• Indicator flashes purple: a fault has occurred. The battery cannot be

recharged.• Indicator is off: There is no battery installed.BatterystatusindicatorBatterysymbolBatteryindicator

Drive indicatorDriveIndicator

The indicator is lit: One of the drives (e.g. hard disk, CD/DVD) is beingaccessed.

Num Lock indicatorIndicatorNumLock

The indicator is lit: The Num key has been pressed. The virtual numericalkeypad is activated. You can output the characters indicated on the upperright of the keys.Caps Lock indicatorIndicatorCapsLock

The indicator is lit: The Caps Lock key has been pressed. All the charactersyou type will appear in upper case. In the case of overlay keys, thecharacter printed on the upper left of the key will appear when that keyis pressed.

Switching the notebook on► Open the LCD screen.

Turning

► Press the ON/OFF button for about onesecond to turn the notebook on.

The power-on indicator is lit.

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Working with the notebook

Switching the notebook offBack up your data and close all applications before you turn yourdevice off. Otherwise data might be lost.

► Shut down the operating system correctly.Notebook

► If the notebook is not switched offautomatically, press and hold the ON/OFFbutton for approximately five seconds.

► Close the LCD screen.

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Working with the notebook

KeyboardKeyboardNumerickeypadNumerickeypadButtons

The keyboard of your notebook is subject to continuous wear through normaluse. The key markings are especially prone to wear. The key markings areliable to wear away over the life of the notebook.

The keyboard has been designed to provide all the functions of an enhanced keyboard.Some enhanced keyboard functions are mapped with key combinations.

The following description of keys refers to Windows. Additional functions supported by the keysare described in the relevant manuals supplied with your application programs.

The figure below shows how to access the different characters on keys with overlaid functions.The example applies when the Caps Lock key has not been activated.

The illustrations shown below may differ from your actual device.

0

=

}

+

+

Num

Alt Gr

=

0 }

=

0 }

=

0 }=

0 }

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Working with the notebook

Key DescriptionBackspace keyThe Backspace key deletes the character to the left of the cursor.BackspaceBackspace

Tab keyThe Tab key moves the cursor to the next tab stop.Tabkey

Enter key (return)The Enter key terminates a command line. The command you have enteredis executed when you press this key.EnterkeyReturnEnterLinefeed

Caps LockCaps Lock keyThe Caps Lock key activates the Caps Lock mode, and the correspondingicon is displayed in the Windows information area. In Caps Lock mode, allof the characters you type appear in upper case. In the case of overlaykeys, the character printed on the upper left of the key will appear whenthat key is pressed. To cancel the Caps Lock function, simply press theCaps Lock key again.ShiftkeyCapsLock

Shift keyThe Shift key causes uppercase characters to appear. In the case of overlaykeys, the character printed on the upper left of the key appears when thatkey is pressed.ShiftkeyShift

Fn buttonThe Fn key enables the special functions indicated on overlay keys (see"Key combinations", Page 24).Fnkey

Cursor keysThe cursor keys move the cursor in the direction of the arrow, i.e. up, down,left, or right.CursorkeysCursorcontrolkeys

Windows keyThe Windows key switches between the start screen and the last usedapplication.Windowskey

Menu keyThe Menu key opens the menu for the active application.

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Working with the notebook

Separate number blockNumerickeypadSeparatenumerickeypadNumLock

The keyboard of your notebook has a separate number block on the far right.

Key combinationsKeycombinations

The following description of key combinations applies to Windows operating systems. Some of thefollowing key combinations may not function in other operating systems or with certain device drivers.

Other key combinations are described in the relevant manuals suppliedwith your application programs.

Key combinations are entered as follows:

► Press the first key in the combination and keep it pressed.► While holding the first key down, press the other key or keys in the combination.

Combination DescriptionSwitching the speakers on/offThis key combination switches your notebook’s speakers on or off.Fn+F3speakersSpeakers

Switching the touchpad and touchpad buttons on/offThis key combination switches the touchpad and the touchpadbuttons on or off.Fn+F4TouchpadTouchpadbuttonsTouchpad

Switching the wireless components on/offThis key combination switches the wireless components on or off.Fn+F5WirelesscomponentsWirelesscomponents

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Working with the notebook

Combination DescriptionDecrease screen brightnessThis key combination decreases the brightness of the screen.Fn+F6LCDscreenScreenbrightness

Increase screen brightnessThis key combination increases the brightness of the screen.Fn+F7Screenbrightness

Decrease volumeThis key combination reduces the volume of the internal speakers.Fn+F8Volume

Increase volumeThis key combination increases the volume of the internalspeakers.Fn+F9Volume

Toggle output screenUse this key combination to select which screen(s) is/are used fordisplay if an external monitor is connected.

Screen output is possible:

• only on the notebook’s LCD screen• on the LCD screen of the notebook and the external monitor

at the same time• only on the external monitor

This setting is useful if you would like a high resolution and ahigh refresh rate on an external monitor.

Fn+F10Toggleoutputscreen

Power management functionsUse this key combination to activate the power managementfunctions (see chapter "Using the power-management features",Page 35).Fn+F11Energysavingfunctions

Switch webcam on/offThis key combination switches the webcam on or off, provided thewebcam has been enabled in the BIOS Setup utility.Fn+F12Webcam

Switch between open applicationsUse this key combination to switch between several openapplications.Alt+Tab

AltCtrl Del+ +

Windows security/Task-ManagerThis key combination opens the Windows security/Task-Managerwindow.Ctrl+Alt+Del

Back tabThis key combination moves the cursor back to the previous tabstop.Shift+TabBacktab

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Working with the notebook

Key combinations using the Windows keys are detailed in the manualfor your operating system.

Country and keyboard settings► Change the country and keyboard settings as described in the documentation for your operating

system.

Touchpad and touchpad buttonsKeep the touchpad clean. Protect it from dirt, liquids and grease.TouchpadTouchpad

Do not use the touchpad if your fingers are dirty.

Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.

1

2

1 = Touchpad

2 = Touchpad buttons

The touchpad enables you to move the mouse pointer on the screen.

The touchpad buttons allow you to select and execute commands. They correspondto the buttons on a conventional mouse.

You can use a key combination to disable the touchpad, to avoid accidentally movingthe pointer on the screen (see also "Key combinations", Page 24).

Moving the pointer► Move your finger on the touchpad.

Touchpad

The pointer will move.

Change mouse properties► To disable the touchpad, press Fn + F4 key. This shortcut works on

both Windows 7 and Windows 8.

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Working with the notebook

Selecting an item► Move the pointer to the item you wish to select.

Touchpad

► Tap the touchpad once or press the left button once.The item is selected.

Executing commands► Move the pointer to the field you wish to select.

Touchpad

► Tap the touchpad twice or press the left button twice.The command is executed.

Dragging items► Select the desired item.

Touchpad

► Press and hold the left button and drag the item to the desired positionwith the finger on the touchpad.The item will be moved.

Switching the Touchpad on and offYou can switch the Touchpad on and off using a key combination,see "Key combinations", Page 24.

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Working with the notebook

Touchscreen/LCDLCDscreenNotes

High-quality LCD screens (TFT) are installed in notebooks from Fujitsu. For technical reasons,TFT monitors are manufactured for a specific resolution. An optimal, clear picture can onlybe ensured with the correct resolution intended for the relevant TFT monitor. A monitorresolution which differs from the specification can result in an unclear picture.

The screen resolution of the LCD screen of your notebook is optimally set at the factory.

Current production technology cannot guarantee an absolutely fault-free screen display. A fewisolated constantly lit or unlit pixels may be present. The maximum permitted number of suchfaulty pixels is specified in the international standard ISO 9241-307 (Class II).

Example:A screen with a resolution of 1280 x 800 has 1280 x 800 = 1024000 pixels. Each pixel consists ofthree subpixels (red, green and blue), so there are almost 3 million subpixels in total. According to ISO9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixelsor an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.

Pixel A pixel consists of 3 subpixels, normally red, green andblue. A pixel is the smallest element that can be generatedby complete functionality of the display.

Subpixel A subpixel is a separately addressable internal structurewithin a pixel that enhances the pixel function.

Cluster A cluster contains two or more defective pixels orsubpixels in a 5 x 5 pixel block.

Background lightingLCD screens are operated with background lighting. The luminosity of the backgroundlighting can decrease during the period of use of the notebook. However, you canset the brightness of your monitor individually.

Synchronizing the display on the LCD screen and an external monitorFor more information, refer to chapter "Key combinations", Page 24 under"Display output, switch between."

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Working with the notebook

Using fingersYou can use your finger on the touch screen of your device to executecommands and start applications.

Action DescriptionTapping ► Tap on a symbol, menu, button or folder to

select this option or to activate it.Tap and hold ► Tap on a button and let your finger stay

there longer until the action is taken.Dragging ► Tap and hold a symbol and drag it to another

place.You can drag apps or widgets onto the homepage in this way.

Stroke or slide ► Stroke your finger quickly on the screen inone direction.

This allows you to switch between differenthomepages, for example.

Double-tap ► To enlarge a view, quickly tap twice on aweb page, map or another screen.

When you double-tap on an image in a webbrowser, it will be enlarged and anotherdouble-tap will make it smaller again.

Zoom in/Zoom out ► With some apps, you can enlarge thedisplay size by moving two fingers apart onthe touchscreen, and reduce it by movingyour fingers together.

Input fields Data must be entered for some apps, forinstance an Internet page or your name andpassword.

► Tap on the input field.An on-screen keyboard opens with which youcan enter your data.

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Working with the notebook

WebcamWebcam

Depending on the software used, you can use your webcam to take pictures,record video clips or take part in web chats.

• The picture quality depends on the lighting conditions and the software being used.• You can only operate the webcam with a particular application (e.g. an Internet telephony

program or a video conferencing program which supports a webcam).• When using the webcam the notebook support must not wobble.• The webcam automatically adjusts itself to the current light level. For this reason

the LCD screen may flicker while the light level is adjusted.

Further information on using the webcam and on the additional settingswhich are possible for your webcam can be found in the help functionof the program which uses the webcam.

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Working with the notebook

Rechargeable batteryRechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery

When not plugged into an AC outlet, the notebook runs on its built-in battery. Youcan increase the life of the battery by caring for the battery properly. The averagebattery life is around 500 charge/discharge cycles.

You can extend the battery life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the batteryBatteryBattery

The notebook battery can only be charged, when the ambient temperature isbetween 5°C / 41°F and max. 35°C / 95°F.

You can charge the battery by connecting the notebook to the AC adapter(see "AC adapter connecting", Page 17).

If the battery is running low you will hear a warning alarm. If you do not connect the AC adapterwithin five minutes of the warning alarm described above, your notebook will automatically switch off.

Monitoring the battery charging levelBatteryBatterystatusmeter

Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. Whenyou place the mouse pointer on the battery symbol, the system displays the battery status.

Battery storageBatteryBatterySelf-discharge,batteryChargingcapacity,battery

Keep the battery pack between 0°C / 32°F and 30°C / 86°F. The lower the temperature atwhich the batteries are stored, the lower the rate of self-discharge.

If you will be storing batteries for a longer period (longer than two months),the battery charge level should be approx. 30%. To prevent exhaustivedischarge which would permanently damage the battery, check the levelof charge of the battery at regular intervals.

To be able to make use of the optimal charging capacity of the batteries, the batteryshould be completely discharged and then fully recharged.

If you do not use the batteries for long periods, remove them from thenotebook. Never store the batteries in the device.

If the device will not be used for a period of more than two days, remove thebatteries from the device so that their state of charge is maintained.

Removing and installing the batteryOnly use rechargeable batteries approved by Fujitsu for your notebook.

Never use force when fitting or removing a battery.

Make sure that no foreign bodies get into the battery connections.

Never store a battery for longer periods in the discharged state. Thiscan make it impossible to recharge.

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Working with the notebook

Removing the battery► Prepare for removal, see chapter "Preparing to remove components", Page 49.

2

1

3

► Slide the release button in the direction of the arrow (1) and hold it in place.► Slide the release button in direction of the arrow (2).► Remove the battery from the battery compartment (3).

Inserting battery

3

1

► Position the battery at the edge of battery compartment.► Insert the battery into the battery compartment until it engages positively (1).► Complete the removal, see chapter "Finishing component removal", Page 55.

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Working with the notebook

Optical driveOpticaldrive

This product contains a light emitting diode, classification according to IEC 608251:2007: LASER CLASS 1, and must therefore not be opened.

Handling optical disksHandling

Observe the following guidelines when handling optical disks:

• Avoid touching the surface of an optical disk. Only handle optical disks by their edges.• Always store optical disks in their cases. This will protect the optical disk against

being covered in dust, scratched or damaged in any other way.• Protect your optical disks against dust, mechanical vibrations and direct sunlight.• Avoid storing an optical disk in areas subject to high temperatures or humidity.You may use both 3.15 and 4.7-inch optical disks in the optical drive.

When using an optical disk of lesser quality, vibrations and reading errors may occur.

CD/DVD indicatorCD/DVDindicator

The CD/DVD indicator flashes when an optical disk is inserted. The indicator goes out whenthe drive is ready for reading. The indicator lights up when the drive is being accessed.You may only remove the optical disk when the indicator is unlit.

If the CD/DVD indicator does not go out after an optical disk has been inserted, butinstead continues to flash, this means that the drive cannot access the optical disk.

Either the optical disk is damaged or dirty or you are using an opticaldisk that the drive cannot read.

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Working with the notebook

Inserting or removing an optical diskInsertingRemoving

The notebook must be switched on.

2

1

► Push the insert/eject button (1).The drive tray will open.

► Gently pull the drive tray (2) completely out.

► Place the optical disk in the drive tray withthe printed side facing upwards.

or► Remove an optical disk that has

been inserted.► Push in the drive tray until you

feel it lock into place.

Manual removal (emergency removal)CD/DVD:ManualremovalofopticaldiskEmergencyremovalofopticaldisk

In the event of a power failure or damage to the drive, you can remove the optical disk manually.

1

2

► Switch your notebook off.► Push a pen or a piece of wire (such as a

paperclip) firmly into the opening (1).The drive tray is ejected. You can now pullthe drive tray (2) out of the drive.

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Working with the notebook

Using the power-management featuresPowerPowerBattery

The notebook uses less power when the available power-management features are used. Youwill then be able to work longer when using the battery before having to recharge it.

Power efficiency is increased and environmental pollution reduced. Bychoosing the best power options, you can make significant savings andat the same time help protect the environment.

When you close the LCD screen, depending on the setting in Windows, thenotebook automatically enters a power saving mode.

We recommend the following settings:

Function On external power On battery powerTurn off monitor After 10 minutes After 5 minutesTurn off hard disk(s) After 15 minutes After 10 minutesEnergy saving (S3) After 20 minutes After 15 minutesHibernate mode (S4) After 1 hour After 30 minutes

► Select the power management functions in your Control Panel.► Select the Screen Saver in your Control Panel.

If you need further information about an option, you can get help with mostsettings by pressing F1 to open the Microsoft Help.

When the notebook is in power-saving mode, the following must be remembered:

During power saving mode, open files are held in the main memoryor in a swap file on the hard disk.

Never turn off your notebook while it is in a power saving mode. If the built-in battery isnearly empty, close the open files and do not go into power saving mode.

If you do not intend to use your notebook for a long period of time:

► Exit power saving mode if necessary via the mouse or keyboard or by turning the notebook on.► Close all opened programs and completely shut down the notebook.

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Working with the notebook

Memory cardsSlot

Your notebook is equipped with an integrated memory card reader.

Observe the manufacturer’s instructions when handling the memory cards.Memorycard

Supported formatsYour notebook supports the following formats:

• SDHC• SDXC

Inserting the memory card► Carefully slide the memory card into the

slot. The label should be facing upward. Donot apply excessive force, as otherwise thedelicate contact surfaces could be damaged.Memorycard

Depending on the particular typeused, the memory card may protrudeslightly from the slot.

Removing the memory cardMemorycard

To avoid any loss of data, always follow the correct procedure for removing thecard (see the documentation for your operating system).

► Pull the memory card out of the slot.

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Working with the notebook

Speakers and microphonesMicrophoneSpeakersBassspeaker(subwoofer)Volumecontrol

Information on the exact position of the speakers and microphone can befound in "Ports and controls", Page 9.

Please refer to chapter "Key combinations", Page 24 for information on setting the volumeand also enabling/disabling the speakers using key combinations.

If you attach an external microphone, the built-in microphone is disabled.

When you connect headphones or external speakers, the built-in speakers are disabled.

Information on connecting headphones and a microphone can be foundin "Connecting external devices", Page 43.

Wireless LAN / BluetoothThe installation of radio components not approved by Fujitsu will invalidatethe certifications issued for this device.

Switching the wireless components on and off► Press the key combination Fn + F5 to start the WirelessSelector.

WirelessLANWirelessLANBluetoothBluetooth

The wireless component indicator will illuminate when one or more wirelesscomponents are switched on.

The Bluetooth module and the wireless LAN transmission unit (antenna) willbe switched off when you turn the radio components off.

Pay attention to the additional safety notes for devices with wireless componentsprovided in the "Safety/Regulations" manual.

Details on using wireless LAN can be found in the online help systemincluded in the wireless LAN software.

Further information on WLAN and BluetoothFor further information about WLAN or Bluetooth, see "Appendix: Miscellaneous Information".

Access via Wireless WANYou can purchase the accessories for Wireless WAN reception from your Fujitsu dealer.

If you have ordered a Wireless WAN module, your device will alreadybe prepared when you receive it.

You will find information on establishing the connection with the Wireless WANnetwork in the documentation for the hardware you plan to use.

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Working with the notebook

Ethernet and LANEthernetLAN

The internal network module of your notebook supports Ethernet LAN. You can use it toestablish a connection to a local network (LAN = Local Area Network).

2

1

► Connect the network cable to the LANport of the notebook (1).

► Connect the network cable to yournetwork connection (2).

Your network administrator can help you to configure and use the LAN connections.

The network cable is not included in the delivery scope. This type ofcable can be obtained from a specialist dealer.

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Security functions

Security functionsSecurityfunctions

Your notebook has several security features that you can use to secure yoursystem from unauthorized access.

This chapter explains how to use each function, and what the benefits are.

Please remember that in some cases, for example, forgetting your password,you may be locked out and unable to access your data. Therefore,please note the following information:

• Make regular backups to external optical disks such as external harddrives, CDs, DVDs or Blu-ray Discs.

• Some security functions need you to choose passwords. Make a noteof the passwords and keep them in a safe place.

If you forget your passwords you will need to contact our Service Desk.Deletion or resetting of passwords is not covered by your warranty anda charge will be made for assistance.

Using the Security LockYour device comes with a Security Lock mechanism for the Kensington Lock Cable. Youcan use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebookfrom theft. The Kensington Lock Cable is available as an accessory.

Fujitsu recommends the use of a combination lock.

K

► Fit the Kensington Lock Cable to themechanism on your notebook.UsingtheKensingtonLockCableSecurityLockMechanicalbackupAnti-theftprotection

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Security functions

Configuring password protection in BIOS Setup UtilityBefore using the various options for password protection in the BIOS Setup utilityto increase data security, please observe the following:

Make a note of the passwords and keep them in a safe place. If you forget yoursupervisor HDD password you will not be able to access your notebook. Passwordsare not covered by your warranty and a charge will be made for assistance.Passwordprotection

Your password can be up to eight characters long and contain letters and numbers.No distinction is made between uppercase and lowercase.

Protecting BIOS Setup Utility (supervisor anduser HDD password)

If you have opened these operating instructions on the screen, we recommend thatyou print out the following instructions. Because you cannot call the instructionsonto the screen while you are setting up the password.

BIOSSetupUtility

You prevent unauthorized use of the BIOS Setup Utility with both the supervisor and the userHDD password. The supervisor HDD password gives you access to all functions of the BIOSSetup Utility, while the user HDD password only provides some of the functions. You can onlyset a user HDD password if a supervisor HDD password has already been assigned.

Please refer to the ""Settings in BIOS Setup Utility", Page 56 section for adescription of how to call up and operate the BIOS Setup Utility.

Setting supervisor and user HDD password► Start the BIOS Setup Utility and go to the Security menu.► Select the Set Supervisor Password field and press the Enter key.

With Enter new Password: you are asked to enter a password.► Enter the password and press the Enter key.

Confirm new Password requires you to confirm the password.► Enter the password again and press the Enter key.

Changes have been saved is a confirmation that the new password has been saved.► To set the user HDD password, select Set User Password and proceed exactly

as when configuring the supervisor HDD password.If you do not want to change any other settings, you can exit BIOS Setup Utility.

► In the Exit menu, select the option Save Changes & Exit.► Select Yes and press the Enter key.

PasswordSupervisorpasswordUserpassword

The notebook will be rebooted and the new password will come into effect. It will now be necessaryto first enter your supervisor or user HDD password in order to open the BIOS Setup Utility.Please note that the user HDD password only provides access to a few of the BIOS settings.

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Security functions

Changing the supervisor or user HDD passwordYou can only change the supervisor HDD password when you have logged into theBIOS Setup Utility with the supervisor HDD password.PasswordSupervisorpasswordUserpassword

► Call the BIOS Setup Utility and go to the Security menu.► When changing the password, proceed exactly as for password assignment.

Removing passwordsTo remove a password (without setting a new password) perform the following steps:PasswordSupervisorpasswordUserpassword

► Start the BIOS Setup Utility and go to the Security menu.► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.

You will be requested to enter the current password by the Enter Current Password prompt.You will be requested to enter a new password by the Enter New Password prompt.

► Press the Enter key twice.► In the Exit menu, select the option Save Changes & Exit.► Select Yes and press the Enter key.

The notebook will now reboot with the password removed.Removing the supervisor HDD password simultaneously deactivates the user HDD password.

Password protection for booting of the operating systemWith the supervisor HDD password you have set in the BIOS Setup Utility(see section "Setting supervisor and user HDD password", Page 40), youcan also prevent booting of the operating system.Operatingsystem

Activating system protection► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the Password on Boot option and press the Enter key.► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key► Select the Save Changes & Exit option under Exit.

The notebook will reboot. You will be prompted to enter your password(the supervisor HDD password).

Deactivating system protection► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the Password on Boot option and press the Enter key.► Select the Disabled option and press the Enter key.

If you do not want to change any other settings, you can exit BIOS Setup Utility.► Select the Save Changes & Exit option under Exit.

The notebook will reboot. The system is no longer password-protected.

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Security functions

Password protection for the hard diskPasswordprotection:

The had disk password prevents unauthorized access to the hard disk drives andis checked internally each time the system is booted. The condition for this isthat you have assigned at least the supervisor HDD password.

Activating hard disk protection► Call up the BIOS Setup and select the Security menu.

If you have not assigned BIOS passwords yet, define the supervisor and the user HDDpassword now, if desired (see "Security functions", Page 39).

► Mark the Hard Disk Security field and press the Enter key.► In the Drive0 area mark the Set Master Password field and press the Enter key.

Enter new Password then appears and you are asked to enter a password.► Enter the password and press the Enter key.

Confirm new Password requires you to confirm the password.► Enter the password again and press the Enter key.

Setup Notice: Changes have been saved is displayed to confirm that thenew password has been saved.

► To assign the password for the second hard disk (Drive1), go to the Drive1 area andselect the field Set Master Password, then proceed in exactly the same way as forsetting up the password for the first hard disk (Drive0).The field Password Entry on Boot is set to Enabled by default. You can exit the BIOSSetup once you have finished changing the settings.

► From the Exit menu, choose the option Exit Saving Changes.► Press the Enter key and select Yes.

The notebook reboots and your hard disk is now protected with a password. The systemwill ask you to enter the password when the notebook is restarted again.

Deactivating hard disk protectionTo cancel a password without setting a new one, proceed as follows:

► Call up the BIOS Setup and select the Security menu.► Mark the Hard Disk Security field and press the Enter key.► In the Drive0 area mark the Set Master Password field and press the Enter key.

You will be initially requested to enter the old password by the Enter current Password prompt.You will then be requested to enter a new password by the Enter new Password prompt.

► After entering the password, press the Enter key three times.► From the Exit menu, choose the option Exit Saving Changes.► Press the Enter key and select Yes.

The notebook reboots, and password protection for the hard disk is cancelled.► To cancel the password for the second hard disk (Drive1), go to the Drive1 area

and select the field Set Master Password, then proceed in exactly the same way asfor cancelling the password for the first hard disk (Drive0).

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Connecting external devices

Connecting external devicesAlways refer to the safety information provided in "Important notes", Page 12 beforeconnecting or disconnecting any devices to or from your notebook.

Always read the documentation supplied with the device you wish to connect.

Never connect or disconnect cables during a thunderstorm.

Never pull at a cable when disconnecting it. Always grasp the plug.

Follow the steps below in order, when connecting or disconnectingdevices to your notebook:

With some devices such as USB devices, it is not necessary to switch offthe notebook and the device before connecting/disconnecting. For moreinformation about whether or not devices need to be switched off, please referto the documentation supplied with the external device.

Some of the external devices require special drivers (see the operatingsystem and external device documentation).

Connecting devices to the notebook1. Turn off your notebook and all external devices.2. Unplug your notebook and all devices from the power outlets.3. Connect the cables for your external devices following the instructions.4. Plug all power cables into the power outlets.DevicesPeripheraldevices

Disconnecting devices from the notebook1. Turn off your notebook and all external devices.2. Unplug your notebook and all devices from the power outlets.3. Disconnect the cables for your external devices following the instructions.DevicesPeripheraldevices

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Connecting external devices

Connecting an external monitorYou can connect an external monitor to the analog VGA monitor connection of thenotebook. Screen output is limited to a maximum of two screens at any one time (see"Key combinations", Page 24, section "Toggle output screen").MonitorVGAconnectionoutletScreenportMonitorport

Analog VGA monitor connection outlet

► Turn the notebook and the external monitor off.► Connect the data cable of the external monitor to the monitor port of the notebook.► First turn the external monitor on and then the notebook.

You can also use a key combination to switch back and forth between the externalmonitor and the notebook’s LCD screen, see chapter "Key combinations", Page 24.

You can display the same picture on the external monitor and thenotebook LCD screen simultaneously.

HDMI portHDMIport

The HDMI port on your notebook can be used to connect an external amplifier,LCD TV or a plasma TV with an HDMI connection.

► Connect the data cable to theexternal device.

► Connect the data cable to the HDMIport of the notebook.

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Connecting external devices

Connecting USB devicesUSBports

On the USB ports, you can connect external devices that also have a USB port(e.g. a DVD drive, a printer, a scanner or a modem).

USB devices are hot-pluggable. This means you can connect and disconnectdevices while your operating system is running.

USB 1.x has a maximum data transfer rate of 12 Mbps.

USB 2.0 has a data transfer rate of up to 480 Mbps.

USB 3.0 has a data transfer rate of up to 5 Gbps.

Additional information can be found in the documentation for the USB devices.

► Connect the data cable to theexternal device.

► Connect the data cable to a USBport on the notebook.

Device driversUSB devices will be automatically recognized and installed by your operating system.

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Connecting external devices

USB port with charging function (Anytime USB charge)USBchargingfunction

It is recommended that the notebook be operated with the power supply connectedwhenever the USB port with charging function is in use, as this function will drainthe battery more quickly if an external USB device is being charged.

The power supply unit must already be connected when the notebook isswitched off, as otherwise the USB charging function will be disabled andthe connected USB devices will not be charged.

Some USB devices (e.g. mobile telephones) require a driver in order to utilize theUSB charging function. In this case the USB charging function will not work when thenotebook is switched off, as no drivers are active when the notebook is switched off.

You can use this USB port to charge or supply power to a USB device (e.g. to charge a PDAor a mobile phone or to connect a USB lamp), even if the notebook is switched off.

How to remove USB devices correctlyAlways correctly remove the device according to the rules described below,to ensure that none of your data is lost.

► Left click on the icon to safely remove hardware, located in the taskbar.► Select the device which you want to shut down and remove.► Press the Enter key.

Wait for the dialog box which tells you that it is now safe to remove the device.

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Connecting external devices

Connecting external audio devicesMicrophone port/Line InAudiodevices,connectingAudioportsMicrophone,connecting

The microphone port/Line In allows you to connect an external microphone, a MiniDiscplayer, MP3 player, CD player or a tape deck to your notebook.

► Connect the audio cable to theexternal device.

► Connect the audio cable to the microphoneport/Line In of the notebook.

Headphone portConnectingaudiodevicesAudioportsConnectingheadphones

You can connect headphones or external speakers to your notebook via the headphone port.

► Connect the audio cable to theexternal device.

► Connect the audio cable to the headphoneport of the notebook.The internal speakers are disabled.

If you purchase a cable from a retailer, please note the following information:

The headphone port on your notebook is a "3.5 mm jack outlet."

If you want to connect headphones or a speaker you will need a "3.5 mm jack plug."

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Removing and installing components during servicing

Removing and installing componentsduring servicing

Only qualified technicians should repair your notebook. unauthorizedopening or incorrect repair may greatly endanger the user (electric shock,fire risk) and will invalidate your warranty.Components

Servicing

After consulting the Hotline/Service Desk, you may remove and install thecomponents described in this chapter yourself.

If you remove and install components without consulting the Hotline/ServiceDesk, then the warranty of your notebook will be voided.

Notes on installing and removing boardsand components• Switch the notebook off and pull the power plug out of the power outlet.• Always remove the battery.• Take care when you use the locking mechanisms on the battery and any other component.• Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.

NotesBoardESD

Boards with electrostatic sensitive devices (ESD) are marked with the labelshown.

When handling boards fitted with ESDs, you must always observe the followingpoints:

• You must always discharge static build up (e.g. by touching a groundedobject) before working.

• The equipment and tools you use must be free of static charges.• Remove the power plug from the power outlet before inserting or removing

boards containing ESDs.• Always hold boards with ESDs by their edges.• Never touch pins or conductors on boards fitted with ESDs.

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Removing and installing components during servicing

Preparing to remove componentsIf you are going to remove or change system components, prepare for the removal as follows:

Please observe the safety information in chapter "Important notes", Page 12.

Remove the power plug from the power outlet!

► Switch the device off.

The device must not be in energy-saving mode!

► Close the LCD screen.► Remove all the cables from the device.► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an

anti-slip cloth on this surface to prevent the device from being scratched.► Remove the battery (see "Removing the battery", Page 32).

Installing and removing memory expansionMemorymoduleMainmemoryRemovingmemorySystemexpansionSystemexpansion

If you are asked by the Hotline/Service Desk to remove and install the memoryexpansion yourself, proceed as follows:

Please observe the safety information in chapter "Important notes", Page 12.

When installing/removing memory modules, the battery must be removed fromthe notebook and the notebook must not be connected to the power supply,see "Preparing to remove components", Page 49.

Only use memory expansion modules that have been approved for yournotebook (see "Technical data", Page 64).

Never use force when installing or removing a memory extension.

Make sure that foreign objects do not fall into the memory extension compartment.

You must open the service compartment to remove or install a memory module. On some devices,opening the compartment may expose other components. These components should be removedand replaced only by authorized specialists. Therefore, be sure to observe the following:

Individual components can become very hot during operation. Therefore, werecommend that you wait one hour after turning the notebook off before removingor installing memory modules. Otherwise, there is a risk of suffering burns!

As some components are exposed that are sensitive to static electricity, please takenote of chapter "Notes on installing and removing boards and components", Page 48.

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Removing and installing components during servicing

Removing the cover

1

2

► Remove the screw (1).► Lift the cover off the notebook (2).

Removing memory modules

32

1

1

► Carefully push the two mountingclips outwards (1).MemoryexpansionMemorymodule

The memory module snaps upwards (2).► Pull the memory module out of its slot

in the direction of the arrow (3).

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Removing and installing components during servicing

Installing a memory module

2

a

1

► Insert the memory module with the contactsand the recess (a) facing the slot (1).MemoryexpansionMemorymodule

► Carefully push the memory moduledownwards until you feel it clickinto place (2).

Securing the cover

2

1

► Place the cover into its installation position in the direction of the arrow (1).► Secure the cover using the screw (2).

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Removing and installing components during servicing

Removing and installing the hard diskRemoving the cover► Remove the battery (see Chapter "Removing the battery", Page 32).

11

2

11

1

1

1 1

► Remove the screws (1).

Keep the screws in a safe place. If you are removing more than one component atthe same time, store the screws for the individual components separately from eachother. If you install the wrong screws, components may be damaged.

The screws are not all the same length and when the cover is installed,the correct screws must be used.

► Lift the cover off the notebook (2).

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Removing and installing components during servicing

Removing a hard disk

21

► To release the hard disk from the contacts, pull the hard disk in the directionof the arrow (1) using the pull-out aid.

► Remove the hard disk from the hard disk compartment (2).

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Removing and installing components during servicing

Installing a hard diskIf you are installing more than one component at the same time, keep the screws forthe individual components separately from each other and make sure that you use thecorrect screws. If you install the wrong screws, components may be damaged.

12

► Place the hard disk into the hard disk compartment (1).► Use the pull-out aid to slide the hard disk in the direction of the arrow (2) until it is heard to engage.

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Removing and installing components during servicing

Attaching the cover

22

1

22

2

22 2

► Place the cover in the correct mounting position (1).

Make sure that you have tightened the screws correctly and thatthe keyboard is firmly in place.

Make sure that you use the correct screws, as they have different lengths.

► Tighten the screws (2).

Finishing component removalAfter you have removed or changed the system components as required, pleaseprepare your device for operation again as follows:

► Insert the battery (see Chapter "Inserting battery", Page 32).► Turn the notebook the right way up again and place it on a flat surface.► Reconnect the cables that you disconnected before.

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Settings in BIOS Setup Utility

Settings in BIOS Setup UtilityBIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupSystemconfigurationHardwareconfiguration

The BIOS Setup Utility allows you to set the system functions and the hardwareconfiguration for the notebook.

When it is delivered, the notebook is set to factory default settings. You canchange these settings in BIOS Setup Utility. Any changes you make take effect assoon as you save and exit the BIOS Setup Utility.

The BIOS Setup Utility program contains the following menus:

About Displays information relating to the BIOS, processor and notebookSystem Advanced system settingsAdvanced Configuration of various hardware components, such as mouse, keyboard,

processorSecurity Password settings and security functionsBoot Configuration of the start-up sequenceExit Exits the BIOS Setup Utility

Starting the BIOS Setup Utility► Reboot the device (switch off/on or reboot the operating system).

BIOSSetupUtility

The following or a similar display appears on the screen at start-up:<F2> BIOS Setup <F12> Boot Menu

► Press the function key F2 .► If a password has been assigned, enter the password and press the Enter key.

If you have forgotten the password, contact your system administratoror contact our customer service center.

The BIOS Setup Utility starts.

Operating BIOS Setup UtilityBIOSSetupUtility

Press the F1 key to display help on the operation of the BIOS Setup Utility. The descriptionof the individual settings is shown in the right-hand window of the BIOS Setup Utility.

With the F9 key you can load the default settings of the BIOS Setup Utility.

► Use the cursor keys ← or → to select the menu you wish to access to make changes.The menu is displayed on the screen.

► Select the option you want to change with the cursor keys ↑ or ↓ .► Press the Enter key.► Press the ESC key to exit the selected menu.► For future reference, make a note of the changes you have made (for example, in this manual).

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Settings in BIOS Setup Utility

Exiting BIOS Setup UtilityBIOSSetupUtility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save changes and exit BIOS Setup Utility► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.

The notebook is rebooted and the new settings come into effect.

Exit Discarding Changes – discard changes andexit BIOS Setup Utility► To discard the changes, select Exit Discarding Changes and Yes.

The settings in place when BIOS Setup Utility was called remain effective. BIOSSetup Utility is terminated and the notebook is rebooted.

Load Setup Defaults – copy standard entries► To copy the standard entries for all menus of the BIOS Setup Utility,

choose Load Setup Defaults and Yes.

Discard Changes – discard changes without exitingthe BIOS Setup Utility► To discard the changes you have made, select Discard Changes and Yes.

The settings in place when BIOS Setup Utility was called remain effective.You can now make additional settings in the BIOS Setup Utility.

► If you want to exitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.

Save Changes - save changes without exitingthe BIOS Setup Utility► To save the changes, select Save Changes and Yes.

The changes are saved. You can now make additional settings in the BIOS Setup Utility.► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save Changes and Power Off► To save the changes and switch off your device, select Save Changes and Power Off and Yes.

The changes are saved. Your device is shut down.

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Troubleshooting and tips

Troubleshooting and tipsTroubleshootingTipsFaultTroubleshooting

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Alsomake a note of any error messages displayed.

► Switch the notebook off.► Please contact the Hotline/Service Desk.

You can contact Fujitsu Service and Support in the following ways:

• Toll free: 1-800-Fujitsu (1-800-838-5487)• Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php"Please have the following information ready when you call:

• The model name and serial number of the notebook. The serial number islocated on a sticker on the underside of the notebook.

• Notes of any messages that appear on the screen and information on acoustic signals.• Any changes you have made to the hardware or software since

receiving the notebook.• Any changes you have made to the BIOS Setup settings since receiving the notebook.• Your system configuration and all peripheral devices connected to your system.• Your sales contract.

Our notebooks have been designed primarily with mobile applications in mind.This means that considerable effort has been made to optimize components andequipment in terms of weight, space and energy requirements. Depending on theparticular configuration you have purchased, it is possible that functionality may beslightly reduced compared to a desktop PC if you are running processor-intensivegaming software, e.g. games with intensive 3D graphics. Updating your hardware withdrivers which have not been approved by Fujitsu may result in performance losses,data losses or malfunction of the equipment. A list of approved drivers and currentBIOS versions can be downloaded from: "http://solutions.us.fujitsu.com"

Help if problems occurShould you encounter a problem with your computer that you cannot resolve yourself:

► Note the ID number of your device. The ID number is found on the type ratingplate on the back or underside of the casing.

► For further clarification of the problem, contact the Fujitsu Service Desk. When you dothis, please have ready the ID number and serial number of your system.

Recovering your Factory ImageHarddisk:Operatingsystem,recoveringFactoryImage

In the event you need to restore your original Factory Image refer to the stepsin "Appendix: Miscellaneous Information".

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Troubleshooting and tips

The notebook’s date or time is incorrectSummertimeTime,daylightsavingsTimenotcorrectTimenotcorrectIncorrectdate/timeDateisincorrectBufferbattery,load

Cause TroubleshootingTime and date are incorrect. ► With the BIOS-Setup-Utility, you can set the

date and time in the main menu.If the time and date are still set incorrectly afterturning the notebook on.

► Please contact your sales outlet or ourHotline/Service Desk.

The notebook’s LCD screen remains blankLCDscreenLCDscreenistoodark

Cause TroubleshootingMonitor is switched off. ► Press a key or touch the touchpad.External monitor or television set connected. ► Press the key combination to switch the

screen output, see "Key combinations",Page 24.

The LCD screen is difficult to readLCDscreenLCDscreen

Cause TroubleshootingReflected glare ► Turn the notebook or alter the tilt of the LCD

screen.► Increase the brightness of the screen.

The external monitor remains blankMonitor

Cause TroubleshootingMonitor is switched off. ► Switch the external monitor on.Power saving has been activated (monitor isblank).

► Press any key to continue.

Brightness is set to dark. ► Adjust the brightness of the monitor.Screen output is set to the notebook’s LCDscreen.

► Press the key combination to switch thescreen output, see "Key combinations",Page 24.

The external monitor’s power cable or datacable is not connected properly.

► Turn the external monitor and the notebookoff.

► Check whether the power cable is pluggedproperly into the external monitor and intothe power outlet.

► Check whether the data cable is properlyconnected to the notebook and the externalmonitor (if it is plugged in with a connector).

► Turn the external monitor and the notebookon.

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Troubleshooting and tips

The external monitor is blank or the image is unstableScreenMonitor

Cause TroubleshootingThe wrong external monitor has been selectedor the wrong screen resolution has been set forthe application program.

► Terminate the application program inWindows by pressing Alt + F4 . If thefault persists after closing the program, usethe key combination for switching the screenoutput (see "Key combinations", Page 24) toswitch over to the notebook’s LCD screen.Then change the following settings:

► Set the screen resolution: Set the screenresolution as described in the documentationfor your operating system.

► Select monitor: Select monitor 1 or 2 asdescribed in the documentation for youroperating system.

The notebook cannot be startedNotebook

Cause TroubleshootingThe battery is not installed correctly. ► Check whether the battery is installed

correctly in its compartment.► Switch the notebook on.

The battery is dead. ► Charge the battery.

or► Insert a charged battery.

or► Connect the AC adapter to the notebook.

The power adapter is not connected correctly. ► Check whether the AC adapter is connectedcorrectly to the notebook.

► Switch the notebook on.

The notebook stops workingNotebookEnergysavingmode

Cause TroubleshootingNotebook is in energy-saving mode. ► Leave energy-saving mode.An application has caused the malfunction. ► Close the application or restart the notebook

(by restarting the operating system orswitching the device off and back on again).

The battery is dead. ► Charge the battery.

or► Insert a charged battery.

or► Connect the AC adapter to the notebook.

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Troubleshooting and tips

The printer does not printPrinterdoesnotprint

Cause TroubleshootingThe printer is not switched on. ► Make sure that the printer is switched

on and ready for operation (refer to thedocumentation supplied with the printer).

The printer is not connected correctly. ► Check that the data cable connectingthe notebook to the printer is properlyconnected.

The printer driver is faulty or not correctlyinstalled, or it is the wrong printer driver.

► Check that the data cable connectingthe notebook to the printer is properlyconnected.

► Check whether the correct printer driver isloaded (refer to the printer documentation).

The radio connection to a network does not workTheradioconnectiontoanetworkdoesnotwork

Cause TroubleshootingThe wireless component is disabled. ► Switch the radio component on (see

"Switching the wireless components on andoff", Page 37).

The wireless component is enabled. Despitethis, the wireless connection to a network doesnot work.

► Check whether the radio connection isswitched on via the software.

► Further information on using the radiocomponent can be found in the help files.

Acoustic warningsAcousticerrormessagesErrors

Cause TroubleshootingA beep sounds every few seconds.

The battery is almost dead.

► Charge the battery.

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Troubleshooting and tips

Error messages on the screenErrormessagesonthescreenErrormessage:

This section describes the error messages generated by the BIOS Setup. Error messages displayedby the operating system or programs are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, pleasecontact the place of purchase or our customer service center.

Error message/cause ResolutionCMOS battery bad

If the error message occurs repeatedly, thebuffer battery in the notebook is dead.

► Contact your sales outlet or our customerservice center.

System CMOS checksum bad - default configurationused

The system configuration information isincorrect.

► Switch the notebook off.► Switch the notebook on.► Press the function key F2 to access the

BIOS Setup.► In the BIOS Setup, select the Exit menu.► Select the entry Load Setup Defaults.► Select OK and press the Enter key.

Extended memory failed at offset: xxxx Failing Bits:zzzz zzzz

When testing the extended memory an error hasresulted at the address xxxx.

► Check whether the additional memorymodule has been inserted correctly.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

► Start the BIOS Setup (Primary Mastersubmenu) and select the correct settings.

Keyboard controller error ► Switch the notebook off with the ON/OFFbutton.

► Wait 3-5 seconds and turn the notebook onagain.

Keyboard error If you are using an external keyboard:

► Check the connection and reboot thenotebook.

nn Stuck key ► Make sure that no key is pressed.Operating system not found ► Check in the BIOS Setup whether your hard

disk has been set correctly.► Make sure that the operating system is

installed on the corresponding drive.Press <F1> to resume, <F2> to SETUP

This error message appears if an error occursduring the self-test before starting the operatingsystem.

► Press the F1 function key to start theoperating system.

► Press the function key F2 to access theBIOS Setup.

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Troubleshooting and tips

Error message/cause ResolutionPrevious boot incomplete - Default configurationused Due to an error during the previous systemboot, default values were used for certainsettings. Check the settings in the BIOS Setup.

► Press the F1 function key when promptedto do so.

Real-time clock error ► Contact your sales outlet or our customerservice center.

nnnnK Shadow RAM failed at offset: xxxx FailingBits: zzzz

► Contact your sales outlet or our customerservice center.

System battery is dead - Replace and run SETUP ► Contact your sales outlet or our customerservice center.

System cache error - Cache disabled ► Contact your sales outlet or our customerservice center.

System timer error ► Contact your sales outlet or our customerservice center.

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Technical data

Technical dataTechnicaldata

LIFEBOOKTechnicaldata

Ambient conditionsTemperature:Operation 5 °C – 35 °C / 41°F –95 °FTransportation 5 °C – 35 °C / 5° F – 140° FDimensionsWidth x Depth x Height 378 mm x 252 mm x 31.6 mm / 14.88 in x 9.92

in x 1.22 inWeight (including 6-cell rechargeable battery) Approx. 2.5 kg / 5.51 lbs

The User Guide for the device provides further technical data.You will find the user guide for your device on the Internet at"http://support.fujitsupc.com/CS/Portal/supporthome.do".

Rechargeable batteryYou can find information on the batteries used in your device on the Internetat "http://support.fujitsupc.com/CS/Portal/supporthome.do".

6-cell rechargeable batteryRated voltage 10.8 VRated capacity 4500 mAh (48 Wh)

AC adapter 65 WTechnicaldata

Primary

Rated voltage 100 V to 240 V (automatic)Rated frequency 50 Hz to 60 Hz (automatic)

Secondary (device-dependent)

Rated voltage 19 VMax. rated current 3.42 A

An additional AC adapter or power cable can be ordered at any time.

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Manufacturer’s notes

Manufacturer’s notesDisposal and recyclingNotes

You can find information on this subject on your notebook or on our website("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/").

Recycling your batteryOver time, the batteries that run your mobile computer will begin to hold a charge for ashorter amount of time; this is a natural occurrence for all batteries. When this occurs,you may want to replace the battery with a fresh one*. If you replace it, it is importantthat you dispose of the old battery properly because batteries contain materials thatcould cause environmental damage if disposed of improperly.

Fujitsu is very concerned with environmental protection, and has enlisted the services of theRechargeable Battery Recycling Corporation (RBRC)**, a nonprofit public service organizationdedicated to protecting our environment by recycling old batteries at no cost to you.

RBRC has drop-off points at tens of thousands of locations throughout the United States andCanada. To find the location nearest you, go to "www.RBRC.org" or call 1-800-822-8837.

If there are no convenient RBRC locations near you, you can also go to the EIA ConsumerEducation Initiative website "http://EIAE.org/ " and search for a convenient disposal location.

Remember – protecting the environment is a cooperative effort, and you shouldmake every effort to protect it for current and future generations.

* To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping siteat "www.shopfujitsu.com" in the US or "www.fujitsu.ca/products/notebooks" in Canada.

** RBRC is an independent third party to which Fujitsu provides funding forbattery recycling; RBRC is in no way affiliated with Fujitsu.

Declarations of ConformityDeclarationofconformity

This device complies with Part 15 of the FCC rules. Operations are subject to the following twoconditions: (1) This device may not cause harmful interference, (2) This device must accept anyinterference received, including interference that may cause undesired operation.

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Manufacturer’s notes

Regulatory noticesFCC NoticesRegulatoryinformation

NOTICE:Changes or modifications not expressly approved by Fujitsu could void thisuser’s authority to operate the equipment.

Notice to Users of Radios and TelevisionThese limits are designed to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses, and can radiate radio frequency energyand, if not installed and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the user is encouragedto try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet that is on a different circuit than the receiver.• Consult the dealer or an experienced radio/TV technician for help.

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Manufacturer’s notes

DOC (Industry CANADA) noticeDOC(INDUSTRYCANADA)NOTICES

Radios and TelevisionThis Class B digital apparatus meets all requirements of Canadian Interference-Causing EquipmentRegulations.

CET appareil numérique de la class B respecte toutes les exigence du Réglementsur le matérial brouilleur du Canada.

UL NoticeThis unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output ratingof 19 VDC, with a minimum current of 3.42 (65W). The correct output rating is indicated on theAC adapter label. Refer to the illustration below for the correct AC Adapter output polarity:

When using your notebook equipment, basic safety precautions should always be followed toreduce the risk of fire, electric shock and injury to persons, including the following:

• Do not use this product near water for example, near a bathtub, washbowl, kitchensink or laundry tub, in a wet basement or near a swimming pool.

• Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in afire. They may explode. Check with local codes for possible special disposal instructions.

For Authorized Repair Technicians Only

CAUTION:For continued protection against risk of fire, replace only with thesame type and rating fuse.

WARNING:Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace onlywith the same or equivalent type recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instructions.

FCC Regulatory informationRegulatoryinformation

Federal Communications Commission statementThis device complies with Part 15 of FCC Rules. Operation is subject to the followingtwo conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that maycause undesired operation of this device.

FCC Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. This equipment generates,uses, and can radiate radio frequency energy. If not installed and used in accordance withthe instructions, it may cause harmful interference to radio communications.

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Manufacturer’s notes

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.2. Increase the distance between the equipment and the receiver.3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.4. Consult the dealer or an experienced radio/TV technician for help.Please note the following regulatory information related to the optional radio device.

FCC Radio Frequency Exposure statementThis radio device has been evaluated under FCC Bulletin OET 65C and found compliant with therequirements as set forth in CFR 47 Sections 2.1091, 2.1093, and 15.247 (b) (4) addressing RFExposure from radio frequency devices. The radiated output power of this radio device is far belowthe FCC radio frequency exposure limits. Nevertheless, this device shall be used in such a mannerthat the potential for human contact during normal operation is minimized. When using this device, acertain separation distance between antenna and nearby persons must be maintained to ensure RFexposure compliance. In order to comply with RF exposure limits established in the ANSI C95.1standards, the distance between the antennas and the user should not be less than 20 cm (8 inches).

Regulatory Notes and StatementsRadio device, health and authorisation for useRadio-frequency electromagnetic energy is emitted from the wireless devices. The energy levelsof these emissions, however, are far much less than the electromagnetic energy emissions fromwireless devices such as mobile phones. Radio devices are safe for use by consumers becausethey operate within the guidelines found in radio frequency safety standards and recommendations.

The use of the radio devices may be restricted in some situations or environments, such as:

• on board an airplane, or• in an explosive environment, or• in situations where the interference risk to other devices or services is

perceived or identified as harmful.In cases in which the policy regarding use of radio devices in specific environments is notclear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtainauthorization to use these devices prior to operating the equipment.

Regulatory Information/DisclaimersExport restrictionsThis product or software contains encryption code which may not be exported ortransferred from the US or Canada without an approved US Department of Commerceexport license. This device complies with Part 15 of FCC Rules, as well as ICES 003 B/ NMB 003 B. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interferencethat may cause undesirable operation.

Modifications not expressly authorized by Fujitsu may invalidate the user’sright to operate this equipment.

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Manufacturer’s notes

ENERGY STAR ComplianceYour Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with thelatest energy-saving technology, you’re helping to preserve our environment for future generations.ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Departmentof Energy, Natural Resources Canada, and other governments around the world helping us savemoney while protecting the environment through energy efficient products and practices. Withenergy costs and global warming top-of-mind for consumers, Fujitsu is committed to offeringsolutions that help consumers conserve energy and improve the quality of our environment.

Sleep Mode:You will notice that your computer is initially set so that the display turns off after 15 minutes ofuser inactivity, and the computer goes into Sleep mode after 20 minutes of user inactivity. Whengoing into Sleep mode, the computer also reduces the speed of any active Ethernet networklinks. To “wake” the computer from Sleep mode, press the Suspend/Resume Button.

Energy saving benefits:Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standardequipment – saving half in utility costs. But more than that, ENERGY STAR also makes a differencefor the environment. Did you know that the average house can be responsible for twice thegreenhouse gas emissions as the average car? That’s because every time you flip on a lightswitch, run your dishwasher, or turn on your PC, you use energy, which means more greenhousegas emissions from power plants. So the more energy we can save through energy efficiency,the more we help to reduce greenhouse gases and the risks of global warming.

To learn more about the important ENERGY STAR program, visit:"www.energystar.gov".

To read about how Fujitsu is supporting Sustainable Management along withseveral other environmental activities, visit the Fujitsu Corporate Citizenship page at:"http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php".

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Index

IndexAAC adapter

connecting 17setting up 17

Acoustic error messages 61Alt + Tab 25Anti-theft protection 39Audio devices, connecting 47Audio ports 47

BBack tab 25Backspace 23Bass speaker (subwoofer) 37Battery

battery life 31caring for and maintaining 31charge level 31, 35charging 31self-discharge 31storage 31

Battery indicator 20Battery status indicator

see Battery indicator 20Battery status meter 31Battery symbol

see Battery indicator 20BIOS Setup Utility

calling 56exiting 57operating 56protecting with password 40settings 56

BluetoothSwitching the module off 37Switching the module on 37

Bluetooth, safety notes 13Board 48Bonus Apps 18Buffer battery, load 59Buttons 22

CCaps Lock 23

indicator 20CD/DVD indicator 33CD/DVD:

manual emergency removal 34Charging capacity, battery 31Cleaning 15

Componentsinstalling / removing 48

Configuration, BIOS Setup Utility 56Connecting audio devices 47Connecting headphones 47Crystal View display

cleaning 15Ctrl+Alt+Del 25Cursor control keys 23Cursor keys 23

DDate is incorrect 59Declaration of conformity 65Device

setting up 17Devices

connecting 43disconnecting 43

DOC (INDUSTRY CANADA) NOTICES 67Drive

indicator 20

EEmergency removal of optical disk 34Energy

energy saving 13Energy saving 13Energy saving functions 25Energy saving mode

leaving 60Enter 23Enter key 23Error message:

on the screen 62Error messages on the screen 62Errors

Acoustic warnings 61ESD 48Ethernet LAN 38

FFactory Image 58Fault

correction 58First-time setup 16Fn key 23Fn+F10 25Fn+F11 25

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Index

Fn+F12 25Fn+F3 24Fn+F4 24Fn+F5 24Fn+F6 25Fn+F7 25Fn+F8 25Fn+F9 25

GGetting started 16

HHandling

optical disks 33Hard disk:

restoring the contents 58Hardware configuration 56HDMI port 44

IImportant notes 12Incorrect date/time 59Indicator

Caps Lock 20drive 20Num Lock 20

Insertingan optical disk 34

KKey combinations 24Keyboard 22

cleaning 15

LLCD screen

cleaning 15decrease brightness 25difficult to read 59notes 28reflected glare 59remains blank 59

LCD screen is too dark 59Life, battery 31Line feed 23

MMain memory

see Adding memory 49

Manual removal of optical disk 34Mechanical backup 39Memory card

handling 36inserting 36removing 36

Memory expansioninstalling 51removing 50

Memory moduleimportant notes 49installing 51removing 50

Microphone 37Microphone, connecting 47Mobile operation 13Monitor

connecting 44drifting display 60remains blank 59

Monitor portsee VGA connection outlet 44

NNotebook

before you travel 14cannot be started 60cleaning 15stops working 60transporting 13, 15turning off 21using 19

Notebook, operation 19Notes 12

boards 48cleaning 15disposal / recycling 65energy saving 13LCD screen 28Safety 12transport 13

Num Lockindicator 20, 24

Numeric keypad 22see Separate numeric keypad 24

OOperating system

activating system protection 41cancel system protection 41protecting with password 41

Operating system, recovering 58

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Index

Optical drive 33

PPackaging 16Password

changing 41entering 40removing 41

Password protection 40Password protection:

hard disk 42Peripheral devices

connecting 43disconnecting 43

Powerpower consumption 35power-management features 35

Power indicator 20Preparing for operation 17Printer does not print 61

RRadio component:

safety notes 13Rechargeable battery 31

see Battery 31Regulatory information

Notebooks with radio device 67Notebooks without radio device 66

Removingan optical disk 34

Removing memorysee Adding memory 49

Return 23

SSafety notes 12Screen

no screen display 60Screen brightness

decrease 25increase 25

Screen portsee VGA connection outlet 44

Security functions 39Security Lock 39Selecting a location 17Self-discharge, battery 31Separate numeric keypad 24Servicing 48Setup

see BIOS Setup Utility 56

Shift 23Shift + Tab 25Shift key 23Slot

Memory cards 36speakers

switch on 24Speakers 37

switch off 24Standby indicator 20Status indicators 19Summer time 59Supervisor password

changing 41entering 40removing 41

System configuration 56System expansion 49

see Adding memory 49System settings, BIOS Setup Utility 56

TTab key 23Technical data 64

AC adapter 64notebook 64

The radio connection to a network doesnot work 61

Time not correct 59Time, daylight savings 59Tips 58Toggle output screen 25Touchpad 24, 26

buttons 26cleaning 15dragging items 27executing commands 27moving the pointer 26selecting an item 27switch off 24

Touchpad buttons 24Transport

Transport damage 16Transportation 13, 15Travel, notebook 14Troubleshooting 58Turning

the notebook on 20Turning on for the first time 18

UUSB charging function 46

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Index

USB ports 45User password

changing 41entering 40removing 41

Using the Kensington Lock Cable 39

VVGA connection outlet 44Volume

decrease 25increase 25

Volume control 37

WWebcam 30

off 25Windows key 23Wireless components

switch off 24switch on 24

Wireless LANSwitching the module off 37Switching the module on 37

wireless LAN:safety notes 13

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