Center for Business Preparation CBP 211 Management Concepts

Winter Term 2008Instructors

John C. Riddick, Jr., Assistant Professor, CBP

Office: FOB #101B Office Phone: Extension 7490Home: 1321 Highland Avenue Home Phone: (502) 588-3109

Louisville, KY 40204 Mobile Phone: (502) 216-2602Email: Riddick@hanover.edu

jriddick@insightbb.com

Office Hours

Day: From: To:Monday 2:00 pm 3:00 pmThursday 10:00 am 10:50 amFriday 2:00 pm 3:00 pm

Text(s) & Cases

- CBP 211 Management Concepts Booklet – Select readings from Gomez-Mejia/Balkin/Cardy, Management, Second Edition

- Kevin & Jackie Freiberg, Nuts! Southwest Airlines’ Crazy Recipe for Business and Personal Success (New York: Broadway Books)

- Sun Tzu’s The Art of War, Hartwick Classic Leadership Case- The Ford Pinto by W. Michael Hoffman- Remember the Titans, Hartwick Classic Leadership Case- Other articles & cases will be assigned

Pre or Co-requisites

- Eco 113, Eco 114 or a LADR course sequence including Economics- Admission into the Center for Business Preparation

Class BlogScholars may be required to post discussion questions and general comments to the class blog. You will receive an email invitation from the Instructor to become a Team Member on the blog site. The site can be accessed at the following link:

http://cbp211managementconcepts.blogspot.com/

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Course Objective & Approach

This course is designed to provide an introduction to business with an emphasis on the fundamental managerial concepts and the respective roles that individuals fill in contributing to the success of a business. The Management Concepts course will provide ample opportunities for Scholars to realize connections between their degree requirements, major course of study and business. The course integrates the managerial concepts and generic competitive strategies utilized by firms. Management Concepts provides the essential foundation on which all other CBP courses will build. Throughout this course a variety of issues will be examined that will assist in equipping Scholars with an appreciation of different value systems and the ability to consider multiple perspectives when making business decisions. CBP Scholars will hone their communication skills both in writing and in speech and practice determining the most appropriate form, content and style depending upon the situation. This course will focus on the application of concepts to cases and projects in partnership with alumni, business and community leaders. Team projects and exercises will be used consistently throughout the course providing opportunities to learn how to work in groups effectively and consider the views of others to reach the best conclusion.

Topics examined will include the role of business in society, including ethical and legal responsibilities; business organization; competitive strategies; and management theory including organizational structures, decision making, conflict resolution and creative problem solving, collaborative teamwork, and organizational control.

Grading Components:

QuizzesQuizzes are designed to evaluate effective comprehension of concepts. All quizzes will have similar format and will consist of essay questions based on chapter material, articles and/or related reading. The best preparation for the quizzes is completion of all assignments and active participation in class discussion. There will be a total of 3 quizzes given worth 100 points each. No makeup quizzes will be given unless extreme circumstances warrant it. There is no final exam in this course.

Attendance, Homework, and AssignmentsThis course requires a high level of participation. Many classes will include exercises designed to illustrate the theory in action. Special opportunities are arranged for Scholars to interact with business professionals through class visits, projects, workshops and Leadership Series events. Each Scholar’s learning experience is dependent upon effective preparation, completion of assignments, ability to share opinions in class discussion and in CBP-related events. Scholar’s attendance and participation will play key roles in determining the value of this course to each Scholar.

Class preparation and participation will count as a portion of your grade. Obviously, if you are absent from class it will be difficult to participate. Scholars should expect to be called upon to answer questions about the assignment or assigned reading each class meeting. Scholars uncomfortable speaking/participating in class should discuss their difficulties meeting this requirement with the Instructor at the beginning of the course.

Since class contribution is so important to grasping course concepts, absenteeism, lack of punctuality or leaving early may negatively impact each Scholar’s grade. As in a professional setting, attendance and tardiness will be documented each class meeting. All assignments/projects are due at the beginning of class. No late work will be accepted. Scholar’s that are not in class cannot receive credit for the assignment.

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Local Business Team Case CBP Scholars will be assigned to teams and given the name of a local business along with contact information for key representative(s) of that business. Your group will be expected to facilitate a professional interview with personal from the business. Scholars are expected to leverage relevant chapter material and assigned readings to develop detailed interview questions. The key to this assignment is to apply concepts/theories from the text to your assigned business in order to demonstrate the concept/theory in action.

Cases AnalysesTo help you practice applying what you learn, several case analyses will be assigned for discussion in class. Two cases will be turned in and graded – one will be completed in small groups and one will be an individual assignment. Grading will be based on your ability to succinctly identify relevant information from the case, apply concepts from the course, draw conclusions from your analysis, and identify solutions that effectively address the situation.

Organizational ProfileScholars will select a business or organization to profile throughout the CBP core curriculum (Management Concepts, Financial Decision Making and Business Strategy). Each Scholar will select a separate publicly traded organization so that no two Scholars in the CBP program examine identical information. Throughout the CBP program, Scholars will examine this same organization from a different perspective that relates to course content. In this course, the firm’s culture, structure, social responsibility and management functions will be examined. It is imperative that enough information is available and Scholars attempt to contact the business far enough in advance to receive information critical to completing the assignment.

Scholars must complete the Firm Selection Form by the 3rd week of class. Approval will be based on the Firm Selection Form and once granted will enable Scholars to begin working on conducting research for the Organizational Profile Project. A comprehensive analysis will be presented in writing along with a class discussion that synthesizes relevant course concepts.

Personal Code of EthicsScholar will be asked to develop their own Personal Code of Ethics. The Personal Code of Ethics should be considered a living document and will be revisited throughout the entire CBP curriculum. This is a critical component of the CBP Program. The Personal Code of Ethics takes the form of an essay that will be evaluated based on logical organization, thoughtful analysis and reflection, and supporting examples of how it might be applied in your day-to-day life.

Grading & Point Allocation

Grades will be determined as outlined in the following table:

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Grading Scale

A 93%A- 90%B+ 86%B 83%B- 80%C+ 76%C 73%C- 70%D+ 66%D 63%D- 60%

Weekly Class Schedule

Week #: Class #: Class Date: Location: Segment: Assignments, Topics, Etc.:1 1 01/07/2008 CLA 101 Business Basics Ice Breaker & Class Overview

Read Chapters 1, Nuts this evening

1 2 01/08/2008 CLA 101 Business Basics Discussion:CommunicationOrganizational StructureBusiness Forms

Discuss Nuts

Read The Legal Forms of Organization by Michael J. Roberts before Thursday

Read Chapters 2 – 4, Nuts before Thursday.

1 3 01/10/2008 CLA 101 Organizational Profile Assigned

Discuss Nuts

Business Basics Discussion:CommunicationOrganizational StructureBusiness Forms

1 4 01/11/2008 CLA 101 Research briefing with Heather Loehr – Meet @ the Library

Read Chapter 1, Management and its Evolution, Gomez-Mejia, Balkin, & Cardy over the weekend

Management ConceptsCenter for Business Preparation (CBP) 211Winter Term 2008Page 5 of 10

Week #: Class #: Class Date: Location: Segment: Assignments, Topics, Etc.:2 5 01/14/2008 CLA 101 The Classics Class Discussion – Management

and its Evolution

Case #1 Assigned – Sun Tzu’s the Art of War. Hartwick Classic Leadership Case

Local Business Team Case Assigned

2 6 01/15/2008 CLA 101 Class Discussion – Management and its Evolution

2 7 01/17/2008 CLA 101 Class Discussion – Management and its Evolution

2 8 01/18/2008 CLA 101 Guest Speaker – Jay Height, Executive Director, Shepherd Community Services

3 9 01/21/2008 CLA 101 Video – SAS Institute, 60 Minutes

Class Discussion3 10 01/22/2008 CLA 101 Class Discussion – Sun Tzu’s the

Art of War

Case #1 Due!3 11 01/24/2008 CLA 101 Resume and

Career Portfolio Development Segment

Guest Speaker – Margaret Krantz, Resume Development Guide Review

3 12 01/25/2008 CLA 101 Read Chapter 3, Managing Social Responsibility and Ethics, Gomez-Mejia, Balkin, & Cardy over the weekend

Organizational Profile Selection Form due!

4 13 01/28/2008 CLA 101 Ethics & Social Responsibility

View Short PBS Video, Money & Ethics

Class Discussion – Ethics & Social Responsibility

Download & Read the Ethical Managers Make Their Own Rules by Sir Adrian Cadbury, available on EBCOHost

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Week #: Class #: Class Date: Location: Segment: Assignments, Topics, Etc.:4 14 01/29/2008 CLA 101 Personal Code of Ethic

Assigned

Case #2 Assigned – The Ford Pinto by W. Michael Hoffman

Class Discussion – Ethical Managers Make Their Own Rules

Download & Read the Parable of the Sadhu by Bowen H. McCoy, available on EBCOHost over the weekend

4 15 01/31/2008 CLA 101 Class Discussion – the Parable of the Sadhu

4 16 02/01/2008 CLA 101 Guest Speaker – Ms. Lisa Fleming, formally of American Commercial Barge Lines, Inc.

Read Rethinking the Social Responsibility of Business, A Reason debate featuring Milton Friedman, Whole Foods’ John Mackey, and Cypress Semiconductor’s T.J. Rodgers over the weekendhttp://www.reason.com/0510/fe.mf.rethinking.shtml

5 17 02/04/2008 CLA 101 View Frontline Video, Dot Con5 18 02/05/2008 CLA 101 Class Discussion – Dot Con &

Rethinking the Social Responsibility of Business

5 19 02/07/2008 CLA 101 Class Discussion – the Ford Pinto Case

Case # 2 Due! 5 20 02/08/2008 CLA 101 Quiz #1!

Read Chapter 7 – Strategic Management over the weekend

Read Chapters 5 & 7 Nuts over the weekend

6 21 02/11/2008 CLA 101 Planning & Strategy

Class Discussion – Planning & Strategy

6 22 02/12/2008 CLA 101 Class Discussion – Planning & Strategy

Discuss Nuts

Read articles on Panera, Wegman’s, & IKEA

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Week #: Class #: Class Date: Location: Segment: Assignments, Topics, Etc.:6 23 02/14/2008 CLA 101 Class Discussion – Panera,

Wegman’s, & IKEA

Read Chapter 9, Managing the Structure and Design of Organizations, Gomez-Mejia, Balkin, & Cardy this evening

6 24 02/15/2008 CLA 101 Organizing & Staffing

Class Discussion – Organizing & Staffing- Vertical and Horizontal

Dimensions of Organization Structure

- Coordination Mechanisms- Organization Design

Read Chapters 6 & 8 Nuts over the weekend

7 25 02/18/2008 CLA 101 Discuss Nuts

Class Discussion – Organizing & Staffing- Vertical and Horizontal

Dimensions of Organization Structure

- Coordination Mechanisms- Organization Design

Read Chapter 12, Motivation, Gomez-Mejia, Balkin, & Cardy this evening

7 26 02/19/2008 CLA 101 Motivation Class Discussion – Motivation- Content View of Motivation- Process View of Motivation- Motivation by Design

Read Nuts! Chapters 19 & 207 27 02/21/2008 CLA 101 Discuss Nuts7 28 02/22/2008 CLA 101 Submit Mid-Term Evaluation

online

Winter Break Begins @ close of class day.

Quiz #2!8 N/A 02/25/2008

Winter Break8 N/A 02/26/2008

Winter Break

Management ConceptsCenter for Business Preparation (CBP) 211Winter Term 2008Page 8 of 10

Week #: Class #: Class Date: Location: Segment: Assignments, Topics, Etc.:8 N/A 02/28/2008

Winter Break8 N/A 02/29/2008

Winter Break

Read Chapter 14, Managing Teams, Gomez-Mejia, Balkin, & Cardy over the weekend

9 29 03/03/2008 CLA 101 Teams & MBTI MBTI Case Assigned

Class Discussion – Teams9 30 03/04/2008 CLA 101 Class Discussion – Teams or

Group Work Time9 31 03/06/2008 CLA 101 Guest Speaker - MBTI

Workshop & Case with Margaret Krantz, Director, Hanover College Career Center

9 32 03/07/2008 CLA 101 Guest Speaker - MBTI Workshop & Case with Margaret Krantz, Director, Hanover College Career Center

Read What Leaders Really do, Kotter & Level 5 Leadership by Collins over the weekend

Read Nuts Chapters 21 & 22

Personal Code of Ethic Due!10 33 03/10/2008 CLA 101 Leadership Case #3 Assigned – Remember

the Titans

Class Discussion - What Leaders Really do Level 5 Leadership

10 34 03/11/2008 CLA 101 Class Discussion - What Leaders Really do Level 5 Leadership

Discuss Nuts10 35 03/13/2008 CLA 101 View Remember the Titans10 36 03/14/2008 CLA 101 View Remember the Titans11 37 03/17/2008 CLA 101 Group Work Time – Titans &

Team Case11 38 03/18/2008 CLA 101 Class Discussion – Remember the

Titans

Case #3 Due!11 39 03/20/2008 CLA 101 Team Case Paper Due!

Team Case Presentations!

Management ConceptsCenter for Business Preparation (CBP) 211Winter Term 2008Page 9 of 10

Week #: Class #: Class Date: Location: Segment: Assignments, Topics, Etc.:11 40 03/21/2008 CLA 101 Team Case Presentations!

Read Chapter 4, Managing Organizational Culture and Change, Gomez-Mejia, Balkin, & Cardy

12 41 03/24/2008 CLA 101 Managing Change Class Discussion – Managing Change

12 42 03/25/2008 CLA 101 Class Discussion – Managing Change

Read Chapter 2, Managing in a Global Environment, Balkin, & Cardy

12 43 03/27/2008 CLA 101 Globalization, Innovation, & Entrepreneurship

Class Discussion – Globalization & Innovation

12 44 03/28/2008 CLA 101 Guest Speaker – Mr. Greg Willman, President and CEO of Aztec Partners LLC

Read How the World Became Flat, Friedman over the weekend

13 45 03/31/2008 CLA 101 Class Discussion – Friedman

View short video, McFarlane Toys 13 46 04/01/2008 CLA 101 Quiz #3!13 47 04/03/2008 CLA 101 Instructor @ MBAA Conference13 48 04/04/2008 CLA 101 Instructor @ MBAA Conference14 49 04/07/2008 CLA 101 Organizational Profile Papers

Due!

Organizational Profile Presentations!

Dead Week14 50 04/08/2008 CLA 101 Organizational Profile

Presentations!

Dead Week14 51 04/10/2008 CLA 101 Organizational Profile

Presentations!

Dead Week

Management ConceptsCenter for Business Preparation (CBP) 211Winter Term 2008Page 10 of 10

Week #: Class #: Class Date: Location: Segment: Assignments, Topics, Etc.:14 52 04/11/2008 CLA 101 Organizational Profile

Presentations!

Dead Week15 04/14/2008

Exam Week15 04/15/2008

Exam Week15 04/17/2008

Exam Week15 04/18/2008

Exam Week

Spring Break Begins – close of class day