Principles and Practices of Management
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Transcript of Principles and Practices of Management
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Principles and Practices of Management - 1
True/FalseQuestion Management is always defined as dynamic, universal, ever-changing subject.Correct Answer TrueYour Answer True
True/FalseQuestion A budget as a plan of statement of expected results is expressed in numerical terms.Correct Answer TrueYour Answer False
Multiple Choice Multiple AnswerQuestion Name the leading event management companies in India
Correct Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Multiple AnswerQuestion A procedure has the following advantages
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Correct Answer ensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answer ensures uniformity of action , increases co-ordination , provides good standard for the manage
Multiple Choice Single AnswerQuestion What is it that can be described as a readiness to co-operate warmly in the task and purposes of a given group organisation.Correct Answer MoraleYour Answer Co-ordination
Match The FollowingQuestionCorrect AnswerYour AnswerDisclosurestransparenttransparentShareholder democracymyth in Indiamyth in IndiaPlanningboard of directorsinvest time and effortsTrustcorporate governancefunction of board
Select The BlankQuestion The retailing sector in India has been quite________.Correct Answer staid and boring
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Your Answer staid and boring
Multiple Choice Single AnswerQuestion India has been experiencing the unique stranglehold of our_____Correct Answer traditional kirana storesYour Answer traditional kirana stores
Multiple Choice Single AnswerQuestion Emotional Quotient increases with age commonly known asCorrect Answer maturityYour Answer maturity
Select The BlankQuestion The service sector has expanded because of the virtual stagnation of the________sector.Correct Answer agriculturalYour Answer agricultural
Multiple Choice Single AnswerQuestion Span of management depends upon the ability of whom?Correct Answer EmployeesYour Answer Enterprise
Multiple Choice Single AnswerQuestion What would essentially shape the growth and future of any economy?Correct Answer
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Adequate and quality corporate governanceYour Answer Adequate and quality corporate governance
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker
Select The BlankQuestion ________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.Correct Answer ForecastingYour Answer Forecasting
Select The BlankQuestion Limitations of business planning is that it has been considered as time consuming and ________ device.Correct Answer expensiveYour Answer risk
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of professional managementYour Answer Right successor , Stumbling self-confidence , Lack of professional management
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Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of grCorrect Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell
Select The BlankQuestion Management as a discipline does not require any________of practice.Correct Answer certificateYour Answer certificate
Select The BlankQuestion ________is at the core of corporate governance.Correct Answer trustYour Answer trust
True/FalseQuestion Financial institutions should maintain a close relationship to seek a seat on the board.Correct Answer FalseYour Answer False
True/FalseQuestion Wrong medium of communication is a physical barrier.
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Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences management isCorrect Answer PlaceYour Answer Place
Multiple Choice Multiple AnswerQuestion Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the customerYour Answer the expectations of others , the experiences of people
Multiple Choice Multiple AnswerQuestion Name the three important Generic Competitive Strategies.Correct Answer Overall cost leadership , Differential , FocusYour Answer Differential , Focus , Strategy
True/FalseQuestion Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True
Multiple Choice Single Answer
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Question It is said "Controlling can not take place in a vacuum", which means there can be no controlling without previousCorrect Answer planningYour Answer direction
True/FalseQuestion Morale is the sum total of various physical qualities.Correct Answer FalseYour Answer False
Select The BlankQuestion Direction is a ________ function performed by all the managers at all levels of the organisation.Correct Answer managerialYour Answer managerial
Multiple Choice Multiple AnswerQuestion Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Train the subordinates , Appropriate reporting system
Select The BlankQuestion ________, weakness, threats, opportunities are the long form SWOT analysis.Correct Answer strengthYour Answer
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Strength
Multiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must meet specific criteria such asCorrect Answer having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plansYour Answer having a definable group of competitors , having its own mission and goals , preparing its own integrated plans
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional managementYour Answer Right successor , Stumbling self confidence , Lack of professional management , Simplicity in restructuring
Match The FollowingQuestionCorrect AnswerYour AnswerAppley LManagement is management of people and not the direction of thingsManagement is management of people and not the direction of thingsDefinition of ManagementManagement is management of men, money, machinery,
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materials and informationManagement is management of men, money, machinery, materials and informationKoontz and O'DonellManagement is the creation and maintenance of internal environment in an enterpriseManagement is the creation and maintenance of internal environment in an enterprisePeter DruckerManagement is a multi-purpose organ that manages a business, manages workers and workManagement is a multi-purpose organ that manages a business, manages workers and work
Select The BlankQuestion ________ are at a minimum where the morale is high.Correct Answer GrievancesYour Answer Grievances
True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Empathy is particularly important today as a component of leadership for the followingCorrect Answer rapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answer rapid pace of globalisation , increasing use of teams , growing need to retain talent
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Multiple Choice Multiple AnswerQuestion Name the flagship companies under the group of "Aditya Birla"Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla CorporationYour Answer Hindalco
Multiple Choice Multiple AnswerQuestion Fredrick Winslow Taylor's Mechanism of scientific management includes,Correct Answer Scientific task setting , Planning task setting , Standardization of toolsYour Answer Scientific task setting , Planning task setting , Standardization of tools
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of nationalized players
Multiple Choice Single AnswerQuestion To which practice is the term "corporate governance" given?Correct Answer ManagementYour Answer Management
Multiple Choice Single AnswerQuestion A senior family member and trusted professional manager acts as
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what to the business families scions trained abroad and then return to take over the business.Correct Answer mentorYour Answer mentor
Select The BlankQuestion Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer service sector
True/FalseQuestion Unity of command means that employees should receive orders from one superior only.Correct Answer TrueYour Answer True
True/FalseQuestion Posture' and Observance' are not included under the 'yogic' exercisesCorrect Answer FalseYour Answer False
Select The BlankQuestion Management is a creative and________process.Correct Answer
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continuousYour Answer continuous
True/FalseQuestion Every manager in an organisation gives direction to his subordinates as a superior and receives direction as subordinate from his superior.Correct Answer TrueYour Answer True
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Principles and Practices of Management - 2
Multiple Choice Single AnswerQuestion One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal
Multiple Choice Single AnswerQuestion In addition to Place, Labor and Money which other internal environment Factor influences Management?Correct Answer MachinesYour Answer Machines
Multiple Choice Multiple AnswerQuestion Name the physical aspects of an enterprise.Correct Answer Name , Location , AddressYour Answer Name , Manpower , Address
Multiple Choice Single AnswerQuestion What is it that in communication should not be done in vacuum, instead other people should be consulted.Correct Answer planningYour Answer planning
Multiple Choice Multiple Answer
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Question Certain important motivational techniques areCorrect Answer Monetary incentives , Job-based techniques , MBO techniquesYour Answer Security technique , Monetary incentives , MBO techniques
Multiple Choice Multiple AnswerQuestion The concept of SBU includesCorrect Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the businessYour Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the business
True/FalseQuestion Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Of which type of knowledge is science a body of?Correct Answer OrganizedYour Answer Assimilated
Multiple Choice Multiple AnswerQuestion
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Types of degree of delegations are:Correct Answer Low degree , Moderate degree , High degreeYour Answer Low degree , Moderate degree , High degree
True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer FalseYour Answer False
True/FalseQuestion Learning organizations should imitate a task force.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Learning organizations must cope with challenge andCorrect Answer uncertaintyYour Answer uncertainty
Select The BlankQuestion LPG stands for liberalization, ________ and globalization.Correct Answer PrivatizationYour Answer Privatization
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Match The FollowingQuestionCorrect AnswerYour AnswerEmpathyIt is a component of leadership due to the rapid pace of globalisationIt is a component of leadership due to the rapid pace of globalisationSocial effectivenessThis component allows you to settle disputes amicablyThis component allows you to settle disputes amicablyAlfred BennetHe is the father of intelligence quotientHe is the father of intelligence quotientDaniel GolemanHe is an American Behavioural ScientistHe is an American Behavioural Scientist
Multiple Choice Multiple AnswerQuestion Every company undertakes the process of forecasting by various competent authorities which can be listed asCorrect Answer CII , RBI , CMIEYour Answer CII , RBI , CMIE
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
Select The Blank
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Question The concept of value and the concept of maximization of value are related to________concept of Ethics.Correct Answer ConsequentialismYour Answer Consequentialism
Select The BlankQuestion Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing
Multiple Choice Single AnswerQuestion Management is purposeful and what?Correct Answer Goal orientedYour Answer Goal oriented
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Multiple Choice Single AnswerQuestion Management isCorrect Answer MultidisciplinaryYour Answer Multidisciplinary
Select The Blank
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Question General Insurance corporation was nationalized in________.Correct Answer 1972Your Answer 1972
True/FalseQuestion Planning and control are closely interrelated and they do not determine the accuracy of decision-making.Correct Answer FalseYour Answer False
True/FalseQuestion There are three central ideas associated with consequentialism.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Name one of the factors that govern the span of management.Correct Answer Type of workYour Answer Type of work
Multiple Choice Multiple AnswerQuestion Retailing categories based on ownership arrangement would beCorrect Answer
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Super Markets , Consumer Durables Stores , Departmental StoresYour Answer Super Markets , Consumer Durables Stores , Departmental Stores
Multiple Choice Single AnswerQuestion Science is a body of which type of Knowledge?Correct Answer OrganizedYour Answer Assimilated
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million copies worldwide.Correct Answer TrueYour Answer True
Select The BlankQuestion Latest approach signifies organization has a part of ________ system.Correct Answer SocialYour Answer Social
Select The BlankQuestion Necessity of control in business organisation arises due to number of factors, one of which is ________ of organisations themselves.Correct Answer complexityYour Answer complexity
Multiple Choice Single Answer
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Question Which of the options best describes the employment capacity of the retailing sector? It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agricultureSelect The BlankQuestion ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Learning
True/FalseQuestion Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False
Select The BlankQuestion Under the principles of effective delegation, it is said that never delegate and ________.Correct Answer DisappearYour Answer Disappear
True/FalseQuestion In principle the chairman and the CGO have the same role to play.Correct Answer FalseYour Answer
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True
True/FalseQuestion Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation = Valency x Expectancy)Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Advantages of delegation of authority would be:Correct Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognitionYour Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition
Multiple Choice Single AnswerQuestion A business unit must meet specific criteria, if it wants to be called an SBU. These areCorrect Answer Definable group of competitorsYour Answer Definable group of competitors
Multiple Choice Single AnswerQuestion What does Maslow propound about the five needs ?Correct Answer HierarchyYour Answer Hierarchy
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Multiple Choice Single AnswerQuestion Name the technique which is said to be a ploy or a future course of action.Correct Answer StrategyYour Answer Strategy
Select The BlankQuestion ________ is the ability to sense, understand and effectively apply emotion.Correct Answer Emotional IntelligenceYour Answer Emotional Quotient
Multiple Choice Single AnswerQuestion Who built the first practical mechanical calculator and predicted the specialization of mental work?Correct Answer Charles BabbageYour Answer Charles Babbage
Match The FollowingQuestionCorrect AnswerYour AnswerManagement and Leadership studiesValue based managementSwami BudhanandaMaharshi Institute of ManagementEighteen centres in India and AbroadEighteen centres in India and AbroadAmritanandamayi Math's centreDr. S.K. ChakrabortyValue based management
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Indian Vedanta PhilosophySwami BudhanandaDr. S.K. Chakraborty
Multiple Choice Multiple AnswerQuestion Some of the public insurance companies areCorrect Answer LIC , Oriental Insurance , General InsuranceYour Answer LIC , Oriental Insurance , General Insurance
True/FalseQuestion Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct Answer TrueYour Answer True
Select The BlankQuestion Brands are associated with lifestyles and people's________.Correct Answer aspirationsYour Answer aspirations
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
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Principles and Practices of Management - 3
Multiple Choice Multiple Answer
Question
The external environmental factors that influence management are
Correct Answer
Economic , Political , Technological
Your Answer
Economic , Political , Technological
True/False
Question
Event management has to pay only entertainment tax not the service tax.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Name the service which has two prime necessities like co-ordination and
infiltration.
Correct Answer
Staff
Your Answer
Staff
Select The Blank
Question
________ decisions relate to the day to day operations of the enterprise generally
taken by middle and lower level management.
Correct Answer
Operative
Your Answer
Organisational
Multiple Choice Single Answer
Question
Successful consultants should promote their consultancy through what ?
Correct Answer
Network
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Your Answer
Network
True/False
Question
Decision-Making is a process of making a choice of poor alternatives.
Correct Answer
False
Your Answer
False
Select The Blank
Question
MBO was invented by ________.
Correct Answer
Peter Drucker
Your Answer
Peter Drucker
Multiple Choice Single Answer
Question
Profession requires definite period of what?
Correct Answer
Learning
Your Answer
Practice
Multiple Choice Multiple Answer
Question
Barriers to delegation of authority would be :
Correct Answer
Lack of trust in subordinates , Fear of loosing status by managers , Over-
confidence among managers
Your Answer
Lack of trust in subordinates , Prompt decision making , Over-confidence among
managers
Multiple Choice Single Answer
Question
Organization is apart of which type of system?
Correct Answer
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Social
Your Answer
Scientific
Multiple Choice Multiple Answer
Question
David C Mc Celland identified three motives those are
Correct Answer
Affiliation , Power , Achievement
Your Answer
Affiliation , Power , Achievement
Multiple Choice Multiple Answer
Question
International consultancy is said to be
Correct Answer
Glamorous , Challenging , Trendy
Your Answer
Glamorous , Challenging , Reliant
Select The Blank
Question
Failure to give ________ to goal setters is a weakness of MBO.
Correct Answer
guidelines
Your Answer
guidelines
True/False
Question
Management is the combination of Arts,Science and Profession.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Under the types of motivators, non-financial motivators are encouragement,
freedom ________.
Correct Answer
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recognition
Your Answer
recognition
Multiple Choice Single Answer
Question
Who said, the heart of administration is the directing function.
Correct Answer
Dimock
Your Answer
Dimock
True/False
Question
Management is that important process which continues till the objectives set by
the administrator are actually achieved.
Correct Answer
True
Your Answer
False
True/False
Question
Communication is a composite (a) information given and received (b) a listening
effort by some of them involved.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective
Multiple Choice Single Answer
Question
One of the key features of services is that they are
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Correct Answer
intangible
Your Answer
non-perishable
Select The Blank
Question
The process of control is complete only when the organisation take ________
action.
Correct Answer
corrective
Your Answer
effective
Multiple Choice Multiple Answer
Question
The factors coming under philosophy of scientific management are:
Correct Answer
Co-operation , Maximum output , Harmony
Your Answer
Co-operation , Maximum output , Harmony
Multiple Choice Single Answer
Question
Who is the most effective person are alike in one crucial way, they all have a high
degree of emotional intelligence.
Correct Answer
Entrepreneur
Your Answer
Entrepreneur
Multiple Choice Multiple Answer
Question
The activities of the communicator while communicating a message will include,
Correct Answer
ideation , encoding , transmission
Your Answer
encoding , response , transmission
Multiple Choice Multiple Answer
Question
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Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
goal oriented , universal , continuous process
Multiple Choice Single Answer
Question
Professional managers help organizations in chalking out which type of
strategies?
Correct Answer
Corporate
Your Answer
Corporate
Select The Blank
Question
________provides a corporate responsibility and it is the application of a proven
and systematic body of knowledge.
Correct Answer
Profession
Your Answer
Management
True/False
Question
Management as a discipline needs certificate of practice.
Correct Answer
False
Your Answer
False
Multiple Choice Multiple Answer
Question
For most hi-tech service industries the major components are
Correct Answer
Infrastructure , Knowledge , labour
Your Answer
Infrastructure , Knowledge , Information technology
Match The Following
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Question
Correct Answer
Your Answer
Management
Creative
Dynamic
Professional Manager
Dynamic
Profession
Art
Skill
Science
Code of Conduct
Profession
Creative
Predictive Power
Science
Skill
True/False
Question
Science is a body of organized knowledge
Correct Answer
True
Your Answer
True
Select The Blank
Question
A superior should always establish a ________ control so that his subordinates
report to him periodically.
Correct Answer
Feedback
Your Answer
Appropriate
Multiple Choice Single Answer
Question
It is said that communication is a meaningful
Correct Answer
interaction
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Your Answer
interaction
Multiple Choice Single Answer
Question
What does the insurance company compensate for if and when the event insured
against an incident occurs?
Correct Answer
Losses
Your Answer
Losses
Multiple Choice Single Answer
Question
Management exists at which levels of the organization?
Correct Answer
All
Your Answer
All
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer
False
Your Answer
True
True/False
Question
Retailers cannot just take their global retailing formats and try to transpose them
onto the India scenario.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
One of the factors which learning organizations possess is a climate of openness
and the other factor is
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Correct Answer
trust
Your Answer
trust
Multiple Choice Single Answer
Question
It is one of the good control system which not only points out the deviations but
also pinpoints them where they are important to its operations is
Correct Answer
Focus on strategic points
Your Answer
Focus on strategic points
True/False
Question
Profession needs certificate of practice
Correct Answer
True
Your Answer
False
True/False
Question
'Span of control' is also referred to as span of management.
Correct Answer
True
Your Answer
True
True/False
Question
Learning from mistakes is often more powerful than learning from success.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
The philosophy of Vedanta is compared to which animal in the dream of the
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person, who wakes the dreamer and makes you realise your self discovered
reality.
Correct Answer
Lion
Your Answer
Lion
Select The Blank
Question
The statement "We sell for Less" is deliberately ambiguous, it raises the
question; 'Less than what', this is called as, ________ to communication.
Correct Answer
Semantic barrier
Your Answer
Semantic barrier
True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer
False
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Making sense of situations
organizing information and thoughts
organizing information and thoughts
Creativity
brainstorming, associating ideas
embedding new knowledge into mental models
Inquiry
interviewing, seeking information
interviewing, seeking information
Making choices
deciding courses of actions
deciding courses of actions
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Select The Blank
Question
Learning from mistakes is often more powerful than learning from________.
Correct Answer
Success
Your Answer
Success