Principle of Marketing- Scanning the Marketing Environment

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    Principles of Marketing

    Scanning the Marketing Environment

    Prof Rushen Chahal

    Prof. Rushen Chahal

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    Learning ContentsLearning Contents

    After studying this chapter, you should be able to:

    1. Describe the market environment forces, fads andtrends that affect marketers

    2. Explain how macroenvironment affect decisions of: demographic

    economic

    natural

    technological

    political-legal

    social-cultural

    3. Understand forecasting demand

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    1.The Marketing Environment1.The Marketing Environment

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    Fads

    - Is a pattern that is short -lived, withoutany significance

    Trends

    - Is an established pattern of events thatis longer lasting and have its ups anddowns

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    Macroenvironment : consists of the

    societal forces that affect the

    microenvironment

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    2. The2. The MacroEnvironmentMacroEnvironment

    A.A. Demographic environmentDemographic environment

    B.B. Economic environmentEconomic environment

    C.C. Natural environmentNatural environment

    D.D. Technological environmentTechnological environmentE.E. Political environmentPolitical environment

    F.F. SocialSocial--Cultural environmentCultural environment

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    2.2.MacroEnvironmentMacroEnvironment

    A) Demographic Environment

    Demography is the study of humanpopulations in terms of size, density, location, age,

    gender, race, occupation, and other statistics.

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    2.2.MacroEnvironmentMacroEnvironment

    i) Population shifts

    - 6.5 billion and growing; Urban; Older people

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    2.2. MacroEnvironmentMacroEnvironment

    ii) Ethnicity

    - Various minority groups; shifts in educational

    needs

    iii) Household

    - 4-2-1 system

    - Small family:- Double earners with/no kids;Single income with/no kids; Divorced;

    Widow

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    People living alonePeople living alone

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    In thousands

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    2.2.MacroEnvironmentMacroEnvironment

    B) Economic Environment

    Economic environment consists of factorslike:

    i) Peoples income

    ii) Savings/spending/debts.

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    2.2. MacroEnvironmentMacroEnvironment

    i) Income

    - 5 Classes of income groups

    - Extreme poverty 1985

    - 2005, poverty decreases 20%

    - In 2025, 60% are moderates

    (mid-class)

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    ii) Savings/debts/credit

    - National deposit, foreign reserves

    - Debts owed to foreign companies

    - Credit or loans to boost economy

    Lesson 3 Prof. Rushen Chahal

    2.2. MacroEnvironmentMacroEnvironment

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    2.2.MacroEnvironmentMacroEnvironment

    C. Natural Environment

    The Environment involves the natural resources

    useful for organizations.

    Raw materials

    Energy costs

    Reduce pollution (government gives tax rebate;

    recycle)

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    2.2.MacroEnvironmentMacroEnvironment

    D. Technological Environment

    Technology is dramatic in changing the way

    marketers work.

    Internet -Virtual Reality to advertise

    Medicine and food

    Innovation (such as voice recognition)

    Weapons

    All-in-one cards

    Intellectual properties

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    2.2.MacroEnvironmentMacroEnvironment

    Political-Legal Environment

    Examples include regulations/legislation for

    businesses

    Protect companies (GOVERNMENT)

    Protect consumers / society(SPECIALINTERESTS GROUP; UNIONS)

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    2.2.MacroEnvironmentMacroEnvironment

    Social-Cultural Environment

    i)Values

    - Personal (primary) values and beliefs hard to change.

    - Secondary values easy to change

    e.g. people should have children, although this can be delayed.

    ii) Perception- how you see things

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    3.Forecasting Demand3.Forecasting Demand

    Forecasting is to measure and estimate;

    market size, revenue, growth, number of

    customers etc

    i) Measure markets

    ii) Market demandiii) Market potential

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    3.Forecasting Demand3.Forecasting Demand

    i) Measuring markets

    a. Potential market (not market potential) people who

    are interested

    b. Available market what there is at the market (who

    qualifies to buy the product?)

    c.Target market targeting at what groups are profitable

    d. Penetrated market customers that will buy

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