Pressure on Lower Fees: Increased self-booking Pressure from OTAs Pressure from competitors
description
Transcript of Pressure on Lower Fees: Increased self-booking Pressure from OTAs Pressure from competitors
Pressure on Lower Fees:• Increased self-booking• Pressure from OTAs• Pressure from
competitors • Pressure from supplier
direct
FEES REVENUES
Pressure on Reduced Revenues• Airlines target to GDS
financial assistance• Reduction in backend
overrides• Pass through of Credit Card
fees• Suppliers push direct channels
TMCs
Distribution Changes Impact on TMCs
In the Face of a Dual Threat of Reduced Fees and Reduced Revenues TMCs Need to Increase Services
Reduced Revenue and Changing Roles
Impact of Mobile OS on Travel Distribution
Online Travel
Web
Pre-Web
Traditional Travel Agents
Consumer Interface Intermediaries
Global Distribution Systems (GDS)
Suppliers
Smartphone
Mobile
OTAsMeta-Search
OTAs
Meta-Search
GDS
• Mobile OS providers can act as the consumer gateway to all travel transactions
GDS GNEs