Pressing the Advantage - Disruptive Acceleration with DataViz & Analytics at Cisco
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Transcript of Pressing the Advantage - Disruptive Acceleration with DataViz & Analytics at Cisco
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Pressing the Advantage
February 24, 2014
Disruptive Acceleration with DataViz & Analytics at Cisco
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Cisco designs, manufactures, and sells networking and other products related to the communications and information technology industry worldwide.
John Chambers’ stated goal is to be the #1 IT company in the world
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Cisco Confidential 3©2014 Cisco and/or its affiliates. All rights reserved.
Gregory Lewandowski
@lewandog
Analytics CoE LeadData Science
Data Visualization
Greg Blair
IT Manager, BI and Data PlatformsSelf Reliance
Data Visualization
G2
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Cisco Confidential 4©2014 Cisco and/or its affiliates. All rights reserved.
John Chambers – 2013 CIO Summit
“We’re customer driven. Many of the market transitions we’ve ridden were from listening to customers saying ‘Here’s where you need to go.’ ”
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Cisco Confidential 5©2014 Cisco and/or its affiliates. All rights reserved.
ENABLE THE CREATIVEAND CURIOUS
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Cisco Confidential 6©2014 Cisco and/or its affiliates. All rights reserved.
HOW?
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Cisco Confidential 7©2014 Cisco and/or its affiliates. All rights reserved.
Old SchoolTraditional BI delivery models…and processes
Too slow Too expensive Too inflexible
From hampered to happy
From functional to cross-functional
From idea to execution
Moving from information to understanding
Constantly Changing BI and Analytics Environment
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Cisco Confidential 8©2014 Cisco and/or its affiliates. All rights reserved.
BI from Both Sides: Ownership and Collaboration Between Business and IT
Some of this stuff actually works…
Jill Dyche
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Cisco Confidential 9©2014 Cisco and/or its affiliates. All rights reserved.
IT Thinks…
The business will make mistakes and bad decisions
Not enough governance BI is for end-users to use; not
create The business doesn’t even know
their requirements We’re saving business from
themselves!!
Too slow… Too expensive… Too much process Lack of flexibility You just don’t get it… Did I mention too slow and too
expensive?
Business Thinks…
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Cisco Confidential 10©2014 Cisco and/or its affiliates. All rights reserved.
Seriously?
Seriously?
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Cisco Confidential 11©2014 Cisco and/or its affiliates. All rights reserved.
Balance…IsSelf-
RelianceBusiness
Value Sandbox Agility
Control…WasGate-
keeperProtect
Performance Process Inflexible
From Control to Balance
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Cisco Confidential 12©2014 Cisco and/or its affiliates. All rights reserved.
Old SchoolTraditional BI delivery models…and processes
DataViz Community
Teaching Consulting Community building Leading change Too slow
Too expensive Too inflexible
From hampered to happy
From functional to cross-functional
From idea to execution
Moving from information to understanding
Differentiating data communicationInteractiveImmersive
Constantly Changing BI and Analytics Environment
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Cisco Confidential 13©2014 Cisco and/or its affiliates. All rights reserved.
Visual Discovery: Unleashing the Next Wave of Self-Service BI
Some of this stuff actually works…
Cindi Howson
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Cisco Confidential 14©2014 Cisco and/or its affiliates. All rights reserved.
DataViz Community• Education• Reading recommendations• Books - must Reads, advanced topics, other• Articles & white papers – consistent cadence
• Social Media• #dataviz Twitter feed & suggested tweeters• LinkedIn group suggestions
• Videos – linked and produced• Blogs• Well-known DataViz bloggers• Our own weekly blog
• Calendar of Events• Links to Partner Communities
• Training• Consulting
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Cisco Confidential 15©2014 Cisco and/or its affiliates. All rights reserved.
Old SchoolTraditional BI delivery models…and processes
DataViz Community
Self Reliance
Teaching Consulting Community building Leading change
2 weeks to prod (max)
On-the-fly enhancements
Fanatical users Viral growth Too slow
Too expensive Too inflexible
From hampered to happy
From functional to cross-functional
From idea to execution
Moving from information to understanding
Differentiating data communicationInteractiveImmersive
Anybody can be a “Data Producer”Focus on the business
Constantly Changing BI and Analytics Environment
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Cisco Confidential 16©2014 Cisco and/or its affiliates. All rights reserved.
Some of this stuff actually works…
The Promise of Self-Service BI
Claudia ImhoffLyndsay Wise
DIY BI and Analytics
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Cisco Confidential 17©2014 Cisco and/or its affiliates. All rights reserved.
INNOVATIONFilling a Gap
Engagethe
Analyst Communit
y
Re-Imagine Enterprise BI
Increase Productivity
Flexibility
Relevance Through Self-Reliance
OrganicGrowth
Ease of Doing
Business
Pride of Ownership
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Cisco Confidential 18©2014 Cisco and/or its affiliates. All rights reserved.
Sites
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Cisco Confidential 19©2014 Cisco and/or its affiliates. All rights reserved.
Detailed Growth
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• Streamlined engagement
• 2 meetings – 2 weeks
• Unobtrusive Governance & Operations
• Support and maintenance
• IT integrations
• Centrally managed HW and SW resources
Server Support
Engage
Govern
IT is Responsible For…
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• Manage your own deployment
• Manage your own learning
• Build your own dashboards
• Bring your own data
BYOD BYOD
MYODMYOL
Business is Responsible For…
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Cisco Confidential 22©2014 Cisco and/or its affiliates. All rights reserved.
Use Case:
New Leadership
With a change in leadership, opportunities to make a difference were apparent…
• Align to Corporate goals• Align to VSME (vision, strategy,
metrics & execution)• Provide clarity in budget and
resource allocation• Better understand our customers
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Cisco Confidential 23©2014 Cisco and/or its affiliates. All rights reserved.
• Simple• Immersive• Exploratory• Immediate knowledge• Collaborative• Dares you to ask the
next question…
Operations
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Cisco Confidential 24©2014 Cisco and/or its affiliates. All rights reserved.
Results
• Drove transparency• Standardized organizational
metrics (same platform)• Process and Systems to support
pervasive collection of data• Collaboration• Organizational design• Team rotations• Budget structure• Visibility to the Senior Leadership
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Cisco Confidential 25©2014 Cisco and/or its affiliates. All rights reserved.
Old SchoolTraditional BI delivery models…and processes
DataViz Community
Self RelianceAnalytics CoE
Teaching Consulting Community building Leading change
2 weeks to prod (max)
On-the-fly enhancements
Fanatical users Viral growth
Executive Sponsorship
Services Community Culture Pilots Results
Too slow Too expensive Too inflexible
From hampered to happy
From functional to cross-functional
From idea to execution
Moving from information to insight
Differentiating data communicationInteractiveImmersive
Anybody can be a “Data Producer”Focus on the business
Accelerate Cisco’s competitive advantage by changing the futureHQ org promoting analytics
Constantly Changing BI and Analytics Environment
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Cisco Confidential 26©2014 Cisco and/or its affiliates. All rights reserved.
Analytics is our core service…However, we are in a unique position
Data Supply Chain
Governance
Community Talent
Innovation
Culture
COE BRAND
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Cisco Confidential 27©2014 Cisco and/or its affiliates. All rights reserved.
Old SchoolTraditional BI delivery models…and processes
DataViz Community
Self RelianceAnalytics CoE
Teaching Consulting Community building Leading change
2 weeks to prod (max)
On-the-fly enhancements
Fanatical users Viral growth
Data – Governance & Supply Chain
Community Talent Culture Brand Results
Too slow Too expensive Too inflexible
From hampered to happy
From functional to cross-functional
From idea to execution
Moving from information to understanding
Differentiating data communicationInteractiveImmersive
Anybody can be a “Data Producer”Focus on the business
Centralized org promoting analyticsAccelerate Cisco’s competitive advantage by changing the future
Constantly Changing BI and Analytics Environment
What’s Next for G2?
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Cisco Confidential 28©2014 Cisco and/or its affiliates. All rights reserved.
John Chambers – April 2012 interview for Business Week
“Companies that don’t change get left behind.”
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Thank you.
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Q & A
Thank You!!