Presention Linked In 2010
-
Upload
ronstokman -
Category
Business
-
view
263 -
download
2
Transcript of Presention Linked In 2010
![Page 1: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/1.jpg)
Dalkia Energy in mind
2010
Ron stokman
![Page 2: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/2.jpg)
2Dalkia 2009
N° 2 world
9 Billion €
Waste Waste Management 26 %Management 26 %
N° 1 world
12,55 Billion €
Water 36 %Water 36 %
N° 1 european
5,8 Billion €
Transportation Transportation 17 %17 %
N° 1 european
8,14 Billion €
Energy 21 %Energy 21 %
2009 2009 Turnover: 30 Billion €
300 000 employees
34%
VEOLIA Environment – world leader in environmental services
![Page 3: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/3.jpg)
3Dalkia 2009
96,000 installations managedHOUSINGNearly 5.5 million housing units
HEALTHCAREMore than 360,000 bedsIn 4,500 facilities
SPORTS, CULTURE and LEISURENearly 6,600 facilities
EDUCATION and RESAERCHNearly 11,600 facilities
NETWORKS682 district and local heating and cooling networks
TELECOMSNearly 17,880 technical facilities
INDUSTRIAL FACILITIESNearly 3,465 facilities
COMMERCIAL and OFFICES89,300 facilities
![Page 4: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/4.jpg)
4Dalkia 2009
Headquarters
Local district
Turnover 2009: 140 000 K€1 750 employees
Turnover 2009: 10 000 K€110 employees
Luxemburg
Ghent
Vught
Brussels
Charleroi
Nieuwegein
Mons
Arlon
BrugesAntwerp
Hasselt
Liège
LouvainLa Neuve
Amsterdam
IJsselstein
RotterdamEde
La Louvière
IeperLouvain
Turnover 2009: 50 000 K€375 employees
Dalkia in Benelux
Assen
![Page 5: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/5.jpg)
5Dalkia 2009
Dalkia business model
7 steps
I
Analysis of client needs and definition of the scope of services to be delivered
III
Elaboration of the technical and organisational solutions and management structure in order to perform the services
II
Diagnosis of the technical equipment and the soft services to be delivered
IV
Optimisation of the operational costs and possible financing
V
Obligations description of the contractual terms and conditions
VI
Execution implementation and management of all services to be delivered
VII
Progression analysis of the service delivery and implementation of possible savings and improvements
![Page 6: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/6.jpg)
6Dalkia 2009
Dalkia solution
Maintenance and of all installations managed by Dalkia
The transfer of risks towards Dalkia with regards to all technical installations in the contract (if chosen by the client)
Sharing of knowledge and the acting as an advisor for the client with regards to all services in the contract
Continuously checking of the installation to assure that they stay in accordance with all applicable laws and legislations
Provide an accurate and detailed reporting of all the services delivered
![Page 7: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/7.jpg)
7Dalkia 2009
Advantages
Guaranteed comfort and safety of the staff and store users
Reduction in operational expenses by the implementation of best practices
The prevention of safety risks
One single point of contact for all contractual issues
Flat budget for a longer period of time (if chosen by the client)
Continuous information and traceability of all performed services and this in accordance with client standards
![Page 8: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/8.jpg)
8Dalkia 2009
Contract types
Preventive maintenance
Preventive maintenance focuses on the planned implementation of standard maintenance procedures with the aim of keeping the installations in optimum condition and preventing malfunctions and repairs.
![Page 9: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/9.jpg)
9Dalkia 2009
Contract types
Functional maintenance
Functional maintenance involves bringing materials that must be replaced within a year under a contract price agreement. The replacement materials are supplied at a fixed price, which is therefore manageable in the contract. Their replacement is thus at Dalkia’s cost and risk.
![Page 10: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/10.jpg)
10Dalkia 2009
Contract types
Corrective maintenance 24/365
There is a great deal of confusion about the meaning of the term ‘corrective maintenance’. It is sometimes used to refer to the correction of a malfunction, but sometimes also to the carrying out of repairs, whether or not in connection with a malfunction. At Dalkia we divide corrective maintenance into malfunctions and repairs.
A malfunction is an unplanned interruption of the functionality of a component, whereby no materials are needed for the restoration of the functionality, in distinction to functional maintenance. If a malfunction is not covered by this definition, then we classify it as repair.
![Page 11: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/11.jpg)
11Dalkia 2009
Contract types
Repair commitment
A contract in which the labour and materials for the purposes of corrective maintenance, where a material component is necessary up to an agreed amount, are brought under a contract price agreement. In practice, this amount varies from € 500 to € 5,000. The associated labour costs will be borne by Dalkia. This means that a firm financial basis can be laid, and unexpected budgetary factors are avoided. The most important aspect, however, is the saving in administrative inconvenience for our contract partners. This type of contract reduces administration, and frees up managers to concentrate on policy issues.
![Page 12: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/12.jpg)
12Dalkia 2009
Contract types
Full Warranty
The repair commitment can also be extended to full warranty, meaning that all components in the contract period will be maintained at Dalkia’s cost and risk for the duration of the contract. Replacement at the end of the components’ working life is also at Dalkia’s risk. Our customer is no longer faced with any financial surprises.
![Page 13: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/13.jpg)
13Dalkia 2009
Contract types
Main contracting or integral service contract
This type of contract is employed by Dalkia FM inclusive of all possible forms of outsourcing.
![Page 14: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/14.jpg)
14Dalkia 2009
Installations
Heating installations
Cooling installations
Air treatment installations
HVAC / climate control
Sanitary installations
Compressed air and vacuum installations
Water treatment and purification installations
High and low voltage installations
Emergency generators and no-break power supply systems
Building management systems
Lighting (relighting)
Security
Fire fighting equipment and systems
Remote management
Cogeneration
Conversion of Utilities to steam, compressed air etc.
![Page 15: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/15.jpg)
15Dalkia 2009
Mission Statement
Dalkia offers its customers all services that are not directly connected with their core activities. Our ambition is to create and maintain ideal living conditions for our customers, and in doing so to build up long-term collaborations, within an ideology of energetic efficiency, respect for the environment and attention to quality, where health and safety are a central concern.
![Page 16: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/16.jpg)
16Dalkia 2009
References
Dalkia is a trusted partner of
![Page 17: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/17.jpg)
17Dalkia 2009
Started 1-10-2007
2.400 Workplaces in laboratoria, cleanrooms and offices
Prestatie contract met reparatie verplichting
References
MechanicalElectricityCivil
![Page 18: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/18.jpg)
18Dalkia 2009
References
Dalkia is your preferred partner because…
Dalkia is an independent organisation that has all the necessary manpower and expertise in house. For specialised tasks, we can call in subcontractors directly. Dalkia carries out an average of 85% of the work itself, and 15% is subcontracted to specialised firms. In this way, Dalkia can work on the implementation of its activities in a proactive and customer orientated solutions.
![Page 19: Presention Linked In 2010](https://reader034.fdocuments.us/reader034/viewer/2022042816/5598feeb1a28ab82428b458c/html5/thumbnails/19.jpg)
19Dalkia 2009
Q & A
•Cost control•Quality•Safety•Development•Innovation•Cooperation•SLA’s and KPI’s
Dalkia, For a clearer and brighter future