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Transcript of Presenter: Ira Bray [email protected] Monday, September 14, 2009 12:00 noon to 1:00 p.m....
![Page 1: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/1.jpg)
Presenter: Ira Bray
Monday, September 14, 2009
12:00 noon to 1:00 p.m.
Infopeople webinars are supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian.
Public Library Statistics: Collecting, Finding, and Using
An Webinar
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Agenda
Overview
Collecting data
National and state data
Cleaning data
Analyzing the data
Using the information - presentation
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My background
Ten years of work with the annual public library survey
Database and programming background
C+ in Algebra in high school
![Page 4: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/4.jpg)
What are we talking about?Name, address, . . . . ,
Operating expenditures
Circulation
Wireless available?
Staffing
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What are we talking about?Directory data
Service inputs
Service outputs
Statistics
Information for use
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Why?Good Information=Good Decisions
California Public LibrariesInternet Terminals per 1000 Population
23% Increase Over 5 YearsStatew ide Aggregate
0.38 0.390.41
0.43
0.46
0.00
0.10
0.20
0.30
0.40
0.50
2003-2004 2004-2005 2005-2006 2006-2007 2007-2008
![Page 7: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/7.jpg)
Math Phobia
Most calculations only involve simple multiplication or division
Online tools can do the work for you Excel, IMLS Peer Comparison Tool,
Counting Opinions LibPas provide a user friendly way to generate information
![Page 8: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/8.jpg)
Math Phobia
I’m math phobic!
(Arithmophobia)
Yes or No?
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Local, State and National Data
National data includes circulation, visits, holdings, programs, income & expenditures, etc.
State can collect additional items. In CA we collect library web site virtual visits for example
Local library can collect wait times, facility costs, detail on collection usage, etc.
![Page 10: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/10.jpg)
Surveys
IMLS – Annual Public Library Survey
California State Library – Annual Public Library Survey
ALA – Public Library Data Service (PLDS)*
Ad hoc surveys – ALA, Gates, CSL
*used twice as often as IMLS data
![Page 11: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/11.jpg)
Survey Publications
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Ad Hoc Surveys
Often grant funded and focused on a particular issue.
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Quantitative and Qualitative
Both types of analysis are needed, both help you tell your story.
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Data Gathering
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Annual Cycle - IMLS
August – Survey Instrument for previous fiscal year opens
December – Begin submission to IMLS
March – Begin production of state publication of results
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Annual Cycle Process Model
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Data Elements
IMLS National definitions
Definitions can and do change
Local/State/National collaboration
![Page 18: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/18.jpg)
National, State and Local Data
State collection and report combines national and California only items
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Times are a’changing….,
New services, new metrics
Local library takes initiative
State can decide to add to survey
Public Library Statistics Cooperative (PLSC) can add to national survey
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Collection Methodology
Review definitions each year in June
Automation may provide assistance
No personal information gathered
Sampling may be OK – touch base
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Perfection Preferred
Collection method may not be feasible or may fail
Accuracy from a good faith effort
No data better than fictional data
Same response each year – red flag!
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Data Cleansing
Error messages are there to help
Missing data – what to do
Survey due dates and the greater good
Winter follow up calls
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Data Driven Decisions Using the data to manage and persuade,
manage and plan
Graphics tell a story
Currency can be an issue
Ask for free assistance
![Page 24: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/24.jpg)
Peer Comparisons Benchmarking
Compare apples to apples, like libraries along one or more attributes
Even among peers there can be good reasons for differences
Currency can be an issue
Ask for free assistance
![Page 25: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/25.jpg)
Peer Comparisons Benchmarking
![Page 26: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/26.jpg)
Trend Data
Show changes over time
Link to environmental changes or service inputs – why did this data change?
Currency can be an issue (again)
Consistent collection method
Ask for free assistance
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Trend Data
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Trend DataPlacer County Library
Visits Per Capita
2.522.66 2.71
3.08
3.483.38
2.69
3.26
3.42
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
4.00
1999 2000 2001 2002 2003 2004 2005 2006 2007
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Ratios
Compensates for changes in population: income per capita, expenditures per capita, circulation per capita
Expresses efficiency and effectiveness: circulation per holding, staff FTE per capita
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Graphs and Charts
Nationwide, visits to public libraries totaled 1.4 billion, or 4.9 library visits per capita (Table 8), asmall increase from the 4.8 visits per capita that were made during FY 2006. As in the case of per
capita circulation, this is a continuation of a larger, longer upward trend. Per capita visitationincreased from 4.2 to 4.9 between FY 1998 and FY 2007, an overall increase of 17 percent
(Figure 2).
![Page 31: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/31.jpg)
Graphs and Charts
![Page 32: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/32.jpg)
Graphs and Charts
![Page 33: Presenter: Ira Bray ibray@library.ca.gov Monday, September 14, 2009 12:00 noon to 1:00 p.m. Infopeople webinars are supported by the U.S. Institute of.](https://reader036.fdocuments.us/reader036/viewer/2022062423/56649da85503460f94a94650/html5/thumbnails/33.jpg)
Statistics Page Resources
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Files and Spreadsheets
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Ratings Comparisons
Hennen’s HALPR Indexwww.haplr-index.com/
Library Journal Indexof Public Library Service
www.libraryjournal.com/article/CA6629180.html
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Resources & ReadingCalifornia State Library statistics page:http://www.library.ca.gov/lds/librarystats.html
Institute of Museum and Library Services (IMLS) statistics page:http://harvester.census.gov/imls/index.asp
American Library Association (ALA) Research and Statistics http://www.ala.org/ala/professionalresources/publications/researchstats/index.cfm
Public Library Association and Public Library Data Service. Public Library Data Service Statistical Report. Chicago: Public Library Association, 1988-http://www.alastore.ala.org/detail.aspx?ID=2539
Public Library Funding & Technology Access Studyhttp://www.ala.org/ala/aboutala/offices/ors/plftas/connectivity09.cfm
Counting Opinions LibPas Service (free to California Public Libraries)http://ca.countingopinions.com
Colorado Library Research Service:http://www.lrs.org/