Presented By:

Larry J. Cohen, CAPP

“…If you cannot get into your office tomorrow; how are you prepared to handle your operations ?”

Office relocation plan; Could you be back in operation within 24 hours?

Computers, files & data access? Office space? Back-up location? Trailor? Secured cash handling operations? Dealing with staff emotions

“Redundant failover” testing Two servers @ two locations Data kept off campus Access via internet Pre-determined connectivity on campus Signed off agreement with IT

Plans should answer specific question on, “how to handle…”

Weather emergenciesWhich garages/lots flood; relocation planWind damage/clear roof parking

Parking/transportation impact with terroristic threats; campus lockdowns/roads closed

Structural emergency; closed lot/garage Blackout; no power/open gates/revenue

loss acceptable?

Wind/Rain/snow—Flood risk garages/lots Clear drains Notify to relocate vehicles in advance Clear roof Clear vehicles to plow lots

“Eyes and Ears” “Shelter in Place” ID’s Overnight kits; food/water available Staffing plan if prolonged event; who

stays and who “returns” Compensation plan/HR Supplies, two-way radios, batteries, First Aid Kits, fire extinguishers

Low riding vehicle Blacked out windows Leaking fluids Unusual smell Dead birds/insects/animals

Someone wandering through the garage Camera surveillance

Expedite by charging flat fee or free exit Alternate parking off-campus (satellite

location) Use of shuttles Define: Abandoned Vehicle Policy Define: Suspicious Vehicle Policy Securing Uniforms Garage evacuation—securing booth and

cash

Different plan based on location (under resident hall, academic building)

Different plan based on users (permit, special events, daily parking)

Grid: emergency level & facility impact Staff “call down” list, sr. management,

vendors “Rendevous” locations Specific staff responsibilities

Draft plans Review plans Each persons role Feedback from your staff, university police,

emergency management, and senior staff Test plans via “exercises” E-mail, phone and live scenarios (Surprise) Close the office and see plan

work Debrief; fix the errors Review semi-annually and update!