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Table of Contents11/0

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1. Introduction

2. Download Mobile App

3. Launch App in Mobile

4. Sign Up

5. Log In with MPIN

6. Log In with Password

7. Employee On-Boarding

8. Dependent On-Boarding

9. Update Employee Detail

10.Update Dependent Detail

11.Hospital Detail

12.Doctor Detail

Introduction

• This document explains how to use ONGCAReS mobile application. This App is a IT Enabled Medical Referral System through Medical Smart Cards for ONGC beneficiaries for optimization of the medical services in which cost can be control and services can be improve further to the satisfaction of the beneficiaries.

• This would enable ONGC serving employees, their dependents and retired employees & their dependents to avail best medical facilities and providing the flexibility of treatment at any of empanelled hospitals of ONGC anywhere in India

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Download Mobile App

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Download App in Mobile11/0

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2. Search ONGCAReS

app on App Store and

install it for iOS

mobiles.

1. Search ONGCAReS

app on Google Play

Store and install it for

Android mobiles.

Launch App in Mobile

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Launch App in Mobile11/0

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1. Tap on the

App icon of

ONGCAReS.

2. App will be

loading with

a splash

screen.

Sign Up

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Employee should have installed Mobile App and accessing theapp for the first time.

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1. Enter Employee

CPF Number and

Date of Birth and

click on

“PROCEED”

button.

2. To verify the

mobile no. enter 6

digit OTP and click

on Arrow button.

3. To set password enter

new password with the

given instruction,

confirm the same

password and click on

arrow button.

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4. Set 6 digit MPIN

Enter 6 digit MPIN

Re-enter the same

MPIN and click on

Arrow button.

5. Registration is

successfully

completed. Click on

login button will

navigate you to login

screen.

Log In

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Employee has to be signed up successfully to log In the App.

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1. Log In with MPIN is a default login

flow.

2. Enter correct 6 digit MPIN and tap on

login button. if entered MPIN is correct

employee will get logged in

successfully.

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2. On click of LOGIN button, Code

Verification screen will open.

Enter correct OTP code and lick

on arrow button.

1. Enter CPF Number,

Date of Birth,

Password and click

on “LOGIN” button.

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3. Employee will

navigate to the

next step in

process to set

MPIN.

4. Set 6 digit MPIN -

Enter 6 digit MPIN

Re-enter the same

MPIN and click on

arrow button.

5. Click on login

button will navigate

you to login screen.

Employee On-Boarding

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To start the on-boarding process, employee has to log in

successfully to the application.

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1. Employee on-boarding form will

appear, fill all the information

required and click on “proceed to

capture face” button.

2. Allow app to

access photos and

media of your

device.

3. On-boarding

tutorial will appear

on the screen,

click on next to

complete the

tutorial.

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4. Read the

instruction in

tutorial and click on

Next to proceed

with the on-

boarding process.

5. Read the instruction and

capture your face properly.

6. On click of

proceed button,

Employee will

land on the

dashboard

screen.

7. Face image will

show on Employee

beneficiary in

dashboard screen.

Dependent On-Boarding

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To start dependent on-boarding process, employee on-boarding

should be completed successfully.

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1. Click on

“Dependent

Beneficiary” in

dashboard

screen.

2. Dependent list screen will

appear with on-boarding

status. Click on any of the

record with the status “on-

boarding pending” to

complete the on-boarding.

3. Dependent on-boarding form

will appear, fill all the

information required and click

on “proceed to capture face”

button.

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4. Allow app to

access

photos and

media of

your device.

5. On-boarding

tutorial will

appear on the

screen, click on

next to complete

the tutorial.

6. Read the

instruction and

click on Next to

proceed with the

on-boarding

process.

7. Read the

instruction

and capture

your face

properly.

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8. Once the face is captured

successfully, click on “Proceed”

button to complete the on-

boarding process.

Update Employee Detail

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Update the employee detail after on-boarding.

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1. Click on

“Employee

Beneficiary”

to update

the face and

other details

3. Click on camera icon to update face image, Same

process of on-boarding will has to be followed again

to update the face

2. Employee

details

screen will

open.

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4. Click on pencil icon to update the personal

details. Employee details form will open in edit

mode.

5. Update all the information you wish to

change and click on “Save & Update”

button.

6. New information will be updated and

success message will be displayed on

the screen.

Update Dependent Detail

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Update dependent detail after on-boarding.

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1. Click on

“Dependent

beneficiary” in

dashboard to

update the face

and other details.

2. Click on the

dependent

record(status

should not be

onboarding

pending) to which

you want to update.

3. Click on camera icon to update face image, Same

process of on-boarding will has to be followed

again to update the face.

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4. Click on proceed to

update the face.

5. Click on pencil icon

to update the

dependent details.

Dependent details

form will open in

edit mode.

6. Update all the information you

wish to change and click on

“Save & Update” button.

7. New information will be updated

and success message will be

displayed on the screen

Hospital Detail

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Hospital detail contains near by hospitals based on current

location and all hospitals empanelled with ONGC.

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1. Click on “Empanelled Hospitals”

in dashboard screen to check all

near by and Empanelled

hospitals.

2. Near by hospital details includes

Hospital Name, Address, Contact

details and map icon.

3. On click

of map

icon you

get the

direction

on map.

4. Check all the

Empanelled

hospital list.

5. You can also

search

hospitals by

Hospital

Name, State

and City.

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6. On click of contact

no., Calling

screen of your

phone will open

to call the hospital

directly.

Doctor Detail

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Doctor detail contains detail of all the doctors of ONGC with their

contact numbers.

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1. Click on

“ONGC Doctor”

in dashboard

screen to check

all the doctors

associated with

ONGC.

2. You can also

filter doctor

by state and

city.

3. On Click of call icon, calling

screen of your phone will open to

call the doctor directly.