Presentation skills
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Transcript of Presentation skills
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Presentation Skills
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Objectives
By the end of this slide set you will: Understand the ingredients of an effective
presentation
Know how to put a good presentation together
Have identified your personal beliefs and perceptions
and know how to manage them
Understand your own personal ‘style’
Have acquired valuable tips and hints for successful
presentations
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Why do I need Presentation skills?
They are of utmost importance for
Sales reps
Team
leaders
Customer
facing
Managers
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
The purpose of a presentation
Get across information and ideas that stick
in the audience's minds
Influence the audience positively
As the presenter, it is down to you to make
sure your message stands out
from the rest
FOR THE RIGHT REASONS
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
You can be as good as you wish to be
The art of giving interesting, memorable
and relevant presentations can be learnt
The skills required can be practiced and
honed
“We are what we continually do.
Excellence then is not an act but a habit”
Aristotle
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
A successful communication
Definition:
‘A successful communication is one which
modifies the behaviour of the audience so
that they do something in your favour that
they would not have done had you not
spoken to them.’
- Khalid Aziz
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Just some of our worries
1. I am not a good communicator
2. I’ve never done this before
3. I don’t ‘sell’ very well in public
4. The audience are all senior to me
5. The audience will be resistant to what I’m saying
6. I might make a fool of myself
7. I’ll forget what I am saying
8. They might ignore me
What else?
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
TWO very important facts
These ‘worries’ are YOUR
perceptions and beliefs.
They may feel very real to you
but are probably far from the
truth.
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Types of presentations
Information giving
Persuasive
Motivational
Entertaining
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Popular presentation styles
Impromptu
Verbatim
Memorised speaking
Extemporised speaking
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Step 1 - Who is your audience?
What are their needs?
What do they know about your topic?
What do they do?
What kind of people are they?
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Step 1 cont’d
The brain works VERY fast:
It processes words at 500 wpm
Talking speed – 120 wpm approx
80% of the time, audience may not be
listening to us – unless relevant and
interesting to them
‘Talk to me about me’
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Barriers to overcome
Listeners may not
Hear
Understand
Listeners may
Understand but not accept
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Step 2 – why are you speaking?
Main objective?
What is the key thing they need from you?
Review
Key objective for presentation
Clearly stated and understood?
More than one objective – what is key, what
could be removed if needed?
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Step 3 – what are you going to say?
Use a mind map to identify all possible
ideas
Main idea
2nd idea
3rd idea
4th idea
5th idea
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Step 3 cont’d
Research is essential
Address the audience’s
needs, not yours
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Step 4 – structuring your presentation
Tell them what you’re going to tell them (Introduction)
Tell them
(Main body)
Tell them what you’ve told them
(Conclusion/summary)
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Introduction
Get their attention
No apologetic attitude
Act confident
Introduce yourself
Will you be worth listening to?
Will you surprise them?
Create expectation, anticipation, interest
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
The benefits
You’ve addressed the ‘What’s in it for me?’
need
You’ve told them the advantages
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Credibility
Why listen to you?
Qualification to speak?
Expertise?
Practical knowledge?
Give them faith in you as knowledgeable
Be believable
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Direction
Tell them
Content
Different sections and how they link together
Timing
Questions statement (e.g.during/after)
Admin details
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Main body
Hard work required here
Be concise
Verbal signposts
No jargon
Maintain their interest
Make effective use of your slides
Leave some room in your presentation for
questions
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Preparation
Write it out
Positive language
Concise
Word smithing
No jargon
Descriptive phrases
Link to real life examples
Repetition can help (be careful here)
Right words for the audience
Keep sight of your objectives
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Editing
Strip out anything that is waffle or not to
the point
Allow for pauses in your timing
Use words that suit you
Use the END formula:
Essential
Necessary
Desirable
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Further considerations
Visual aids
Equipment
Guidelines
Supporting documentation
Audience participation
Note cards
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Practice and performance
Personal impact
Voice
Body language
‘It’s not what you say but how you say it.’
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Practice …
Timings
Pauses
Smiling
Change non-’you’ words/phrases
With slides and any props
Allow for any needed feedback
Keep to your timings
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Some things to think about
1. Where will you be giving you
presentation?
2. Stage, lectern, table, nothing?
3. Where will your audience be?
4. What technology is available?
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Your presentation style
What impression do you want to create?
How will you do it?
What style will suit your audience?
What is your natural style – can you adapt to suit?
Pacing
Visual aids – asset or distraction?
Risks – can you take any?
Will it be memorable?
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Personal impact
First impressions are lasting impressions
Body language
Voice
Audibility
Posture
Notes
Nerves
Acting - ok in moderation, but being yourself is a winner
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
Conclusion
Finish with a BANG not a whimper
Mention your objective again here
Calls to action
Say ‘thank you’!
© 2016 Marval Software Limited www.marval.co.uk E:[email protected]
About Marval
Marval offers a
customer-centric
approach to IT service
management (ITSM),
encompassing ITSM
software, consultancy
and education
People
Technology Process