Presentation Denis Pennel for WEC 26 May 2016
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Transcript of Presentation Denis Pennel for WEC 26 May 2016
Denis Pennel – Ciett Managing Director © - 1
The contribution of theemployment & recruitment industry
in a changing world of work
Denis PennelCiett Managing Director
Ciett WEC26th May 2016
Denis Pennel – Ciett Managing Director © - 2
Job and workare increasingly
decoupled
A new golden age of
entrepreneurshipis facing us
« Work »
and the « Workplace »are facing a revolution
Talentsare in the
cloud
Added-value of labour
intermediationis being
redefined
Denis Pennel – Ciett Managing Director © - 4
The changing world of work:
What is expected from the industry?
Denis Pennel – Ciett Managing Director © - 5
Why are labour markets becoming more complex?
Greaterglobal
competition
Less trust in
institutions
Reducing product
lifecycles
Business & Human Rights
pressure
Changing job and career concepts
Calls for gender parity
Greater diversity
every-where
Greater speed of reaction
End of unity of work in
time and space
focus on core
business and
delivery
More collaborative
work
Difficulty with
authority
Denis Pennel – Ciett Managing Director © - 6
A multiplicationof new forms of work
Agency Work
Fixed-term
Part-time
Sub-contracting
Flexible working
hours
Multi-activity
Self-employed
CRISIS FINANCIARISATION GLOBALISATION
Costsreduction
Sourcing & testingworkers
Adapting workforceto economic cycles
Increasing labour market participation
Outsourcing HR management
PER
SIST
ENT
UN
EMP
LOY
MEN
T
ICT
Improving customerrelationships
Mass-customisation of goods & services
Increase adaptability& reactivity
NEWSUPPLY MODELS
Individualisation of working conditions
Weakening of Command & Control
MOREAUTONOMY
REQUEST
IND
IVID
UA
LISATIO
N
NEW ECONOMIC MODEL
Denis Pennel – Ciett Managing Director © - 7
This complexity is fullyrecognised by companies
Source: Deloitte Human Capital Trends 2015
Denis Pennel – Ciett Managing Director © - 8
It is the very nature of work which is changing
Hierarchy/Top down Flat Hierarchy/Bottom up
Presenteism Nomadism
Processes Modular tasks
Repetitive work Highly contextual work
Silo/Function-based work Horinzontal/project based
Organisation-centric Human cloud
Denis Pennel – Ciett Managing Director © - 9
Source: Les Echos
Boeing works with 28,000 suppliers from all around the world
Fragmentation of Production70% of Boeing 787 fabrication is subcontracted!
Denis Pennel – Ciett Managing Director © - 10
Corebusiness
(OEC)
Free-lances
Interns
InterimManagement
Crowdsourcing
FTC,part-time
Strategicalliances
ConsultantsSub-contractors
Shared Services Centers
TAW
3rd level
2nd level
1st level
« Cultivating communitiesof workers will become
one of the key disciplines of 21st-century business »
Thomas Malone in The Age of Hyperspecialisation(Harvard Business Review 2011)
Fragmentation of productionThe rise of a remote and distributed workforce
Denis Pennel – Ciett Managing Director © - 13
The changing world of work:
What is expected from the industry?
Denis Pennel – Ciett Managing Director © - 14
The concept of a career is changingThe rise of protean career
0
5
10
15
20
25
30
35
40
45
18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64 66 68 70
Wage earner(open ended contract) Self-employed
(free agent, consultant)
Wage earner(temporary contracts)
Age
Weeklyworking hours
= transitions
Denis Pennel – Ciett Managing Director © - 15
Towards a casualisation of work ?
Nature of employmentrelationship
Contractuali-sation
Length
Place of the relation
Job for life
Open endedcontract
Decades
Intra entreprises
Employability
Diversity of labour
contracts
Years
Inter entreprises
Freelance
Self employed
Months/Days
Projects
On demandexpertise
Contract for services
Hours/Minutes
Real time market places
Based on Thomas Malone – The spectrum of jobs - 2003
Does the employment relationship tend to shorten?
Denis Pennel – Ciett Managing Director © - 17
The industry is enabling workfor a wide range of people
Denis Pennel – Ciett Managing Director © - 19
The changing world of work:
What is expected from the industry?
Denis Pennel – Ciett Managing Director © - 20
Agility and adaptability are key to tackle key challenges
Denis Pennel – Ciett Managing Director © - 21
of companies experience difficultyrecruiting staff
At World level
61%
While unemployment is high, recruitment does not come that easy…
Shortages of skilled staff87%
Salary uncompetitive49%
Location undesirable30%
Main reasons
Source: Kelly Services
Denis Pennel – Ciett Managing Director © - 22Source: Towers Watson 2012
Downsizing
Employer high demand
Job disenchantment
Excessive reporting
Workplace toxicity
Stress management
Corporate world is facing a disloyal workforceOnly one third of workers say that they are highly engaged
Denis Pennel – Ciett Managing Director © - 23
Source: Global Human Capital Trends 2014 by Deloitte
Talent management is on top of global HR concern
Denis Pennel – Ciett Managing Director © - 24
81% of HR professionals think employees would
recommend the organisation to a friend. Only 38% actually would
71% of HR professionals think the organisation has fair benefits while only 48% of employees agree with this statement
83% of HR professionals think their employees plan to stay for the next year. Only 41% of employees agree with this statement
HR Perception Vs. Reality research by Kenexa - 2012
Employee-Employer relationshipsMind the Gap!
Denis Pennel – Ciett Managing Director © - 26
Industry’s role to employability is clearly recognised
Denis Pennel – Ciett Managing Director © - 27
Source: SIA – Total Management Management Report 2015
Engagement policy must be extended to non-employees
Denis Pennel – Ciett Managing Director © - 29
The future of our industry is bright becauseHR is the most powerful change enabler!
We arelabour market
enablers!