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    MANAGEMENT ACCOUNTING (PAM 6014)

    CRITICSMS OF STRATEGICMANAGEMENT ACCOUNTING

    Presenter :AZRI BIN MOHAMED YUSOF

    (M20121000309)

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    QUESTION ASSIGNMENT

    Since its introduction, the concept of

    strategic management accounting

    (SMA) has had its critics. Provide adiscussion on the criticisms of

    strategic management accounting. In

    your opinion, do the costs outweighthe benefits?

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    OUTLINES PRESENTATION

    1. Introduction of business strategy

    2. Why traditional management accounting is

    not sufficient to provide information for

    strategic decision.

    3. Definition of Strategic Management

    Accounting

    4. Components of Strategic Management

    Accounting

    5. Basic techniques of Strategic ManagementAccounting

    6. Criticisms of Strategic Management

    Accounting

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    Business strategy was borrowed

    from the military

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    Objective / Mission / Strengthens / Weaknesses

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    What is the Strategic Management ?

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    1- Introduction

    Business strategy produces long-term plans forthe business, taking into consideration plansand possible actions of competitors, the mainobjective being to position the firm so it has acompetitive advantage.

    This discussion will describe business strategyand show why traditional managementaccounting is not sufficient to provideinformation for strategic decision.

    Strategic Management Accounting (SMA).

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    2- Strategy and Information Need

    Bowman (1990) traced the development of strategic

    planning from its internal focus on budgeting,

    forecasting and portfolio analysis, to its external focus.From the 1970s onward, firms began to focus on their

    place in their industry. Later this developed into

    strategic management, characteristic by the following:

    i) planning at different levels of the business

    ii) cutting across organizational boundaries

    iii) an emphasis on entrepreneurial thinking,

    flexibility and creativity

    iv) managers commitment to corporate strategy,

    reinforced by teamwork, commitment to making

    things happen, open communication and a

    shared belief that ambitious goals can be

    achieved.

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    2- Strategy and Information Need

    Competitive forces are not necessarily considered to be

    enemies: there is the possibility of partnership with

    suppliers, competitors and customers, with benefit to all.In his 1980 book, Porter listed several disadvantages

    posed by competitors listed as follows:

    i) the threat of new competitors entering themarket

    ii) the intensity of rivalry among existing

    competitors

    iii) the pressure from substitute products

    iv) the bargaining power of buyers and suppliers

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    3- Traditional Management Accounting and Strategy

    Several problems with trying to use traditional

    management accounting information for strategicmanagement :

    Traditional management accounting is too short-term

    and emphases profit for artificial accounting period(such as the financial year or operating month).

    Strategic management accounting has a long term

    focus, viewing profit in the context of the firms

    competitive position over time.

    Most traditional management accounting is back-ward

    looking, focusing on past results, whereas strategic

    management accounting is forward looking.

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    Traditional management accounting is inward looking,focusing on costs within the firm and particularlyemphasizing precise product costs and manufacturingactivities. Strategic management needs internal

    information about marketing, other support costs andlinkages between activities and external informationon customers, suppliers and competitors. Strategicmanagement also requires non-financial as well asfinancial information and approximations may besufficient.

    Traditional management accounting systems tend tobe programmed or reactive, dealing with regular events(such as the preparation on budgets) or one-off

    decision (such as the choice between making or buyinga component). Strategic management accountingneeds to be proactive and able to contribute to allstages of strategic decision making, which is usuallyun-programmed.

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    Comparison of traditional management accounting and

    strategic management accounting characteristics

    Traditional Management Accounting Strategic Management Accounting

    Historical Forward-looking

    Introspective Outward-looking

    Narrow scope Broad scope

    Internal performance Performance relative to competitors

    Single period Multiple periods

    Manufacturing focus Competitive focus

    Existing activities Possibilities

    Reactive Proactive

    Programmed (often) Un-programmed

    Overlook linkages Exploits linkages

    Based on existing system Unconstrained by existing system

    Built on conventions Ignores conventions

    Financial measures Financial and non-financial measures

    Exact figures Approximations

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    4- What is the Strategic Management Accounting ?

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    Tesco has realized that its main fixed assets are its stores. With

    this type of asset base, the company aims to reduce the cost of building

    good quality new stores through strategic partnering with construction

    companies.

    In order to check its market positioning, the company is

    constantly monitoring the prices of its merchandise relative to theprices charged by its main competitors.

    As well as promoting customer loyalty, it uses its store card as

    a database for targeting the specific needs of individual customers as

    revealed through their purchase patterns.

    It also keeps a close eye on non-financial indicators such as

    the length of queues at the check-outs.

    Tescos approach in linking its goals and its management

    information systems demonstrates many of the principles of SMA. The

    company has decided how it is going to compete, reviewed its internal

    and external operations and chosen key performance indicators (KPI)

    that enable it to monitor the development of its chosen business model.

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    Definition of Strategic

    Management Accounting

    The term strategic management accounting

    (SMA) has been used to describe the process

    of provision and analysis of management

    accounting data about a business and its

    competitors for use in developing and

    monitoring business strategy.

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    Strategic choice means that companies can

    choose which industries and products they want

    to compete in but it also means that different

    companies in the sameindustry may decide toadopt different strategies with quite different

    implications for management accounting and

    control.

    placed on bought-in goods and services, a higher

    proportion of costs are generated by a firms

    suppliers, which suggests that major

    improvements in cost, quality and innovation arepotentially available through the effective

    management of the firms supply chain.

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    5- Basic Techniques of Strategic Management Accounting SMA has an orientation towards the firms

    environment. The relevant environment may be in itsvalue chain, that is, its upstream relations withsuppliers and downstream relations with itscustomers.

    The other relevant environment is its competitive

    position relative to both existing and potentialcompetitors. Its competitive position will not justdepend on price but on a marketing mix.

    For example: the increased emphasis on marketing

    may involve the use of techniques such as attributecosting that costs product attributes that appeal tocustomers, using brand value as a basis formanagerial decisions and measuring the costs ofquality.

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    The competitive position is monitored through

    competitor cost assessment through estimates of

    competitors costs based on an appraisal of facilities,technology, economies of scale, market share,

    volume, unit costs, and return on sales.

    Strategic management accounting is also concerned

    with the long-run through the use of target and life-cycle costing that looks at the costs incurred

    throughout the life of a product as it goes through

    various stages such as development and full

    production.

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    6- Component of Strategic Management Accounting

    a) Competitor Information

    Simmonds (1981), who coined the name strategicmanagement accounting, saw profit arising not

    from how efficiently the firm operated internally,

    but from the firms competitive position over time.

    Thus he advocated the following process:

    i) collecting and estimating cost, volume andprice data on competitors,

    ii) determining whether competitors products

    are in the build, maintain or harvest phase of

    their life cycles

    iii) calculating market share in order to assess

    the strategic position of ones own firm in

    relation to its competitors.

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    6- Component of Strategic Management Accounting

    a) Competitor Information

    Bromwich (1990) suggested that management accountants

    gather information about the costs of barriers to entrysuch as economies of scale, product differentiation, cost

    advantages, capital requirements, strategic pricing byincumbents, intensive research and development, excess

    capacity, vertical integration and existing sales networks.

    Coad (1996) gave a detailed description of the collection

    and use of competitor information by a service department

    in a city council. Information was obtained in a number of

    ways via the grapevine from:

    i) former employees, suppliers and customers of thecompetitors.

    ii) publicly available information such as company

    accounts, new releases, promotional material, trade

    journals, commercial analysts reports and database.

    iii) council records of previous tenders.

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    6- Component of Strategic Management Accounting

    a) Competitor Information

    Collier and Gregory (1995) provided some examples of

    strategic management accounting being used in thehotel sector. Accountants were involved in several

    processes such as:

    i) analyzing strengths, weaknesses, opportunities

    and threats (SWOT Analysis)

    ii) monitoring cost structure and pricing policies of

    competitors

    iii) comparing the performance of the company

    against its competitors.

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    6- Component of Strategic Management Accounting

    b) Strategic Position & Management Accounting

    Emphasis

    Primary Strategic Emphasis

    Product Differentiation Cost Leadership

    Role of standard costs in assessing

    performance

    Not very important Very important

    Importance of such concepts as flexible

    budgeting for manufacturing cost

    control

    Moderate to low High to very high

    Perceived importance of meeting budget Moderate to low High to very high

    Importance of product cost an input to

    pricing decisions

    Critical to success Often not done at all on

    a formal basis

    Importance of product cost as an input

    to pricing decisions

    Low High

    Importance of competitor cost analysis Low High

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    6- Component of Strategic Management Accounting

    c) Value Chain Perspective

    i) Value Chain Analysis

    The firms value chain is joined to the value chains ofsuppliers and customers. Thus linkages are not only

    to be found within the value chain of a firm, but also

    between firm and their suppliers and customers.

    For example, Lord (1996) found that the cyclemanufacturer achieved cost savings on freight by

    arranging with overseas suppliers in the same

    country to consolidate their orders into one shipping

    container and by positioning it after sales, warehouse

    where it could obtain cheaper airfreight rates.The cycle manufacturer also enhanced its desirability

    to customers and its points of differentiation by

    offering customized products, high quality and fast

    delivery.

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    6- Component of Strategic Management Accounting

    ii) Cost Driver Analysis

    Porter (1985) Shank (1989)

    Structural cost drivers

    Scale Scale

    Integration Scope

    Learning Experience

    Technology

    Complexity

    Timing (first mover or follower)

    Location

    Discretionary policies (product mix, delivery time, production

    scheduling)

    Institutional factors (government regulation, unionization, tariffs)

    Executional cost drivers

    Workforce commitment

    Total quality management

    Capacity utilization Capacity utilization

    Plant layout efficiency

    Linkages Exploiting linkages

    Interrelationships

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    6- Component of Strategic Management Accounting

    iii) Competitive Advantage Analysis

    Porter (1985) suggested collecting as much

    information as possible about competitors so theirvalue chains can be estimated, including bothactivities performed and their costs.

    The total costs of competitors vale chains can thenbe compared. If the total cost of performing all thevalue activities in the firms value chain is lower thanthat of its competitors, the firm has a cost advantage.

    This cost advantage is sustainable if the firmssources of cost advantage are difficult for competitorsto copy.

    If the firm does not have a cost advantage, they mayachieve it by reducing costs through controlling costdrivers of value chain activities, or by reconfiguringthe value chain activities, or by reconfiguring thevalue chain, for by adopting a more efficient way todesign, produce, distribute and market the product.

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    6- Component of Strategic Management Accounting

    d) Market-oriented Information

    Bromwich (1990) suggested analyzing the attributes

    of products and what differentiates them and makesthem desirable to customers.

    These attributes include operating performance,

    reliability, warranty arrangements, the degree of

    finish and trim, assurance of supply and after sales

    service.

    One tool to enable this is target cost: determined by

    subtracting the desired profit margin from the selling

    price.

    Then a team made up from many functions in thefirm, such as designers, production supervisors,

    engineers, marketing personnel and finance people,

    carries out an iterative process of designing the

    product and production process so that the product

    can be made for the target cost.

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    6- Criticisms of Strategic Management Accounting

    a) The Strategic Planning Process

    Nyamori et al. (2001, p. 63) criticized the literature on

    strategic management accounting for not questioningwhat strategy is, how it is formed, how it comes to

    change and how strategic change constitutes and is

    constituted by accounting. They argued that there is

    a considerable body of literature on strategy and

    strategic management, but only parts of it are cited inpapers on strategic management accounting.

    Minztberg (1978) pointed out that strategies are not

    always a result of strategic planning. The types of

    organization in which strategic plans are likely to beachieved as planned are those with highly ordered,

    neatly integrated processes, or entrepreneurial firms

    where a powerful leader makes bold, risky decisions

    to implement his or her vision.

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    6- Criticisms of Strategic Management Accounting

    a) The Strategic Planning Process

    Dermer (1990) labeled the strategic planning or

    positioning school teleological that is predicated on theassumption that organizations are purposeful cohesive

    systems and that issues and support are controlled by

    management. Under the teleological views, the success

    of the system is measured by managerial effectiveness

    in coping with external events.

    Dermer (1990) claimed that, taking a view of strategic

    change as an unplanned result of conflicting

    stakeholder contending for control, protagonists may be

    using accounting in ways not anticipated byaccountants. Accounting could be used as a language of

    discourse, as a powerful way of establishing and

    maintaining the credibility of those using it, and as a

    way of providing a history establishing the context of

    agenda setting.

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    6- Criticisms of Strategic Management Accounting

    b) Competitor Analysis

    The promoters of competitor analysis also do not seemto recognize the possibility of alliances with competitors

    the benefits of competitors stated by Porter (1985)

    and the opportunities for cooperation illustrated by

    Bengstsson and Kock (1999). Competitor analysis still

    has military overtones of enmity.

    Carr and Tomkins (1996) found that strategically

    oriented German companies analyzed strategic

    considerations thoroughly, but were critical of formal

    strategic planning techniques such as SWOT, valuechain, competitor and market analyses. Instead they

    used intuition, a feeling for the product and the market

    and a knowledge of customer needs based on close

    relationship with customers.

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    6- Criticisms of Strategic Management Accounting

    c) The Value Chain Perspective

    Lord (1996) showed how small cycle manufacturerexploited linkages in the value chain without the need

    for financial analysis.

    She claimed that firms with effective operational

    management processes would already be finding costsaving opportunities and firm with a focus on customer

    and supplier relationship would automatically by

    exploiting linkages without formal analyses.

    In other words, value chain linkages and cost saving

    opportunities may be being recognized and acted uponwithout accounting analyses being carried out, that is,

    without the need for strategic management accounting.

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    6- Criticisms of Strategic Management Accounting

    d) The Role of the Accountant

    Rickwood et al. (1990) presented an example of strategicmanagement accounting led by a management

    accountant who, because of his position of authority in

    the organization, was able to pressure the marketing

    department into giving him the competitor information

    they held. He used this information for strategic

    decision making when the firm was threatened by a

    competitors action.

    Collier and Gregory (1995) also gave examples ofaccountants being involved in collecting competitor

    information.

    i i i f i i

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    6- Criticisms of Strategic Management Accounting

    d) The Role of the Accountant

    Lord (1996) described a firm that was using manycomponents of strategic management accounting.

    However, the techniques were employed by production,

    marketing and management personnel with no input

    from the management accountant.

    Cunnighams (1992) field study of three transportation

    companies found that marketing had an extensive

    influence on the management accounting system and

    the accounting type activities take place outside theaccounting function and are performed by persons who

    do not consider themselves to be accountants.

    6 C i i i f S i M A i

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    6- Criticisms of Strategic Management Accounting

    d) The Role of the Accountant

    Chenhall and Langsfield-Smith (1998b) examined a

    company, Cleanco, had identified strategic priorities ofenhancing customer satisfaction and reducing costs in

    order to sustain their competitive advantage.

    Measures were developed on the shop floor by team

    members and manufacturing managers. Although these

    measures did not always support strategic priorities, themanagement accountants were not interested in being

    involved in the development of more strategically driven

    performance measures.

    Chenhall and Langfield-Smith found similar lack of

    involvement at two further firms, Containers and Coalcorp.This contrasted strongly with the other two firms in theirstudy, Chemco and FoodInc, in which management

    accountants were closely involved in the development of

    performance measures to support changes in strategy.

    6 C iti i f St t i M t A ti

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    6- Criticisms of Strategic Management Accounting

    d) The Role of the Accountant

    Coad (1996) claimed that strategic management

    accountants need to be oriented towards learningnew skills and mastering tasks.

    They will prefer challenges, and consider errors and

    mistakes to be part of the learning process. Strategic

    management accountants also need good

    communications skills and an ability to empathize

    with others both within and outside the organization.

    Coads case illustrated how a small part of the larger

    organization could carry out strategic management

    accounting without the need for the wholeorganization to be committed to it.