Presentation by Steven Bourke at the EBU Big Data and Society workshop

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CREATING ENGAGING CONTENT IN THE NEWSROOMS Steven Bourke ( [email protected] ) 1

Transcript of Presentation by Steven Bourke at the EBU Big Data and Society workshop

CREATING ENGAGING CONTENT IN THE NEWSROOMSSteven Bourke ( [email protected] )

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TODAY’S TALK: OVERVIEW OF TECHNOLOGY CONTENT CREATORS USE FOR DIGITAL NEWS

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I HOPE YOU FIND THIS INTERESTING BECAUSE …

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CONTENT CREATION ON NEWS SITES IS MOVING MORE AND MORE TOWARDS VIDEO

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MOST RESEARCH I’M FAMILIAR WITH IN THE NEWS SPACE FOCUSSES ON AGGREGATION (UNLIMITED CONTENT)

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THESE TOOLS ARE USED BY CONTENT CREATORS THAT RANGES FROM 5 (MIN) TO 300 (MAX) STORIES A DAY

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FLOW• Give some context about Schibsted

• Then some context about our News sites

• The creators toolbox

• Fin.

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CONTEXT: WHAT IS SCHIBSTED

SCHIBSTED FOUNDER

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In 1839 Christian Michael Schibsted starts a print

house in Norway.Over the next 160 years Schibsted would expand their print business into

multiple countries.

MOVE TO ONLINE: SCHIBSTED FOUNDS FINN A ONLINE MARKETPLACE - 1999

BOLD MOVE BECAUSE IT CANNIBALISES NEWSPAPER REVENUES

SCHIBSTED ONLINE

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BUILD THE NEXT GENERATION OF PLATFORMS

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NEW ONLINE SERVICES

Marketplaces

Media Houses

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NEW ONLINE SERVICES

Media Houses

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Content creators

(Journalists, Editorial etc.)

Distribution(Newspapers, Facebook,

Twitter, Youtube etc.)

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Cares about content

Cares about monetisation

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Cares about content

#DEARMARK

JOURNALISTS AND EDITORIAL LOVE TECHNOLOGY BECAUSE IT ALLOWS THEM TO ENGAGE WITH THEIR AUDIENCE

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TRADITIONAL FRONT PAGE EXPERIENCES

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PODCASTS

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VIDEO (LIVE / RECORDED)

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LOVE MAKING CONTENT

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NEWSROOM FLOW

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DISCOVER: TOOLS TO SCOUR NEWS SOURCES TO RESEARCH AND BUILD STORIES FROM

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THINGS HAPPENING HERE…

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LEVERAGES STANDARD INFORMATION RETRIEVAL TECHNIQUES

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LEVERAGES ENTITY EXTRACTION (LANGUAGE IS A CHALLENGE)

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HUMAN IN THE LOOP (EDITORIAL / JOURNALISTS / META DATA TEAMS) IMPROVE QUALITY

NEWSROOM FLOW

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CREATE: A CMS THAT ALLOWS JOURNALISTS TO FOCUS SOLELY ON CONTENT

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NEWSROOM FLOW

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CHANNELS

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Front Page(Below the fold)

Related Article News letters

MAIN GOAL: AUTOMATE THE

PAPER

CHANNELS

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Front Page(Below the fold)

Related Article News letters

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NO DEEP LEARNING :-(

STANDARD TECHNIQUES• Popularity

• Recency

• Collaborative filtering

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‘MESS UP’ RELATED CONTENT AND JOURNALISTS WILL COMPLAIN… A LOT

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EDITORS WILL SAY “SHUT DOWN THE MACHINE” IF THE RECOMMENDATIONS DO SOMETHING ‘ODD’ (READ: RECOMMENDATIONS THEY DON'T LIKE)

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SIMPLE TECHNIQUES BASED AROUND POPULARITY PERFORM QUITE WELL.

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BUT….

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IT CAN VARY BASED ON WHERE THE RECOMMENDATIONS ARE SHOWN

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NEWSROOM FLOW

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ANALYTICS• Lets editorial and journalists understand audience

for particular story

• Performance of story

• How it contributes to rest of site via recirculation

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THATS THE NEWS FLOW

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TO WRAP IT UP…

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MEDIA SITES CARE ABOUT THE NEWS AND ENGAGEMENT WITH THE AUDIENCE THE MOST

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INFORMATION RETRIEVAL, NATURAL LANGUAGE PROCESSING AND RECSYS ARE PART OF MODERN DAY NEWS ROOMS

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DISTRIBUTION AND CONTENT CREATION IS LIKELY TO CONTINUE HAVING A LOVE / HATE RELATIONSHIP

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THANKS ! QUESTIONS COMMENTS OR INSULTS?

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