Presentation by

Mr. Micipsa DJAKER,

Group Chief Exucutive,

RBS

The Royal Bank of Scotland is an

international banking and financial

services company. It was founded in

Edinburgh, Scotland in 1727.

After financial Crisis :

Structure of the Business

UK Personal Banking

Wealth

UK Corporat

e Banking

Markets & international

BankingUlster Bank

US Retail & Commercial Banking

Direct Line

Group

Source : http://cashmereandsilk.wordpress.com/2011/04/07/rbs-csr-motivation-market-non-market-issues-%E2%80%93-essay-part-2/

RBS is :

• Over 30m customers worldwide, around 26m in the

UK;

•143,000 employees worldwide; over 90,000 in the

UK;

•Customer deposits £435bn;

•Group loan to deposit ratio:104%;

•Liquidity portfolio: £156bn;

•Total funded assets £929bn.

Our strategy is maintaining support for the Group’s core UK retail and commercial customers in difficult times:

350,000 SMEs

£28.6 bn of lending

43,000 customers

£11 bn of gross new mortgage lending

Through these tools we seek :

•To serve customers well, and better;

•To operate with safety and soundness for all who

rely on us;

•To rebuild sustainable value for all shareholders,

and thereby to facilitate the sale of taxpayers’

shareholding in the Bank.

Sources :http://www.rbs.com/http://www.bloomberg.com/