Presentation at Barclays Capital 2010 Retail ... -...
Transcript of Presentation at Barclays Capital 2010 Retail ... -...
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Presentation at Barclays Capital 2010 Retail & Restaurants Conference April 28, 2010
1 NYSE: WMT
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Walmart includes the following cautionary statement so that any forward-looking statements made by, or on behalf of, Walmart will enjoy the safe harbor protection of the PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995, as amended. Such forward- looking statements, which will describe our objectives, plans, goals, targets or expectations, can be identified by their use of words or phrases such as “anticipate,” “estimate,” “expect,” “forecast,” “plan,” “projected,” “will be” or words or phrases of similar import. Statements of our expectations for all of FY11, and any subsequent fiscal years are forward-looking. Walmart’s actual results might differ materially from those expressed or implied in a forward-looking statement as a result of factors including, among others, recessionary economic environment, cost of goods, competitive pressures, availability of credit, geopolitical conditions and events, labor and healthcare costs, inflation, deflation, consumer spending patterns, debt levels and credit access, currency exchange fluctuations, trade restrictions, tariff and freight rate changes, fluctuations in fuel, other energy, transportation and utility costs, health care and other insurance costs, accident costs, interest rate fluctuations, other capital market conditions, weather conditions, storm-related damage to facilities, customer traffic, factors limiting our ability to construct, expand or relocate stores, regulatory matters and other risks set forth in our SEC filings. Our most recent Annual Report on Form 10-K and our other filings with the SEC contain more information concerning factors that, along with changes in facts, assumptions not being realized or other circumstances, could cause actual results to differ materially from those expressed or implied in a forward- looking statement. Walmart undertakes no obligation to update any forward-looking statement to reflect subsequent events.
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Operating income grew faster than sales*
Increased traffic in all four quarters
Strong merchandising performance, particularly in fresh and consumable categories
Increased sales per labor hour and units per labor hour
eValues continues to drive strong membership income through Plus upgrades
Solid inventory management
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*Excludes Q4 Restructuring
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A “One Team” Focus with Shared Initiatives
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Best Best ChoicesChoices
Member Member RelationshipsRelationships
Efficient & Efficient & Engaging Engaging
ExperienceExperience
Best Best ChoicesChoices
Efficient & Efficient & Engaging Engaging
ExperienceExperience
Member Member RelationshipsRelationships
Best Best ChoicesChoices
Efficient & Efficient & Engaging Engaging
ExperienceExperience
Member Member RelationshipsRelationships
Superior Value& Growth
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Club Channel Growing Faster in Key Categories
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Supercenters Warehouse Clubs
Supermarkets Convenience Stores
Internet/Online
43 36 20 2 179 16
29
53
27
% More often
% Less often
Source: BCG Consumer Sentiment Barometer, March 2009
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Serving Members in a Uniquely Sam’s Club Way
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Busin
ess
Advantage
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Merchandisi
ng
Merchandisi
ng Marketing
Marketing
Mem
bersh
ipM
em
bersh
ip
Operations
Operations
Multi Channel
Multi Channel
Clu
b D
esi
gn
Clu
b D
esi
gn
Growth Growth -- Leverage Leverage -- ReturnsReturns
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Defining Category Roles Using Member Insights and Portfolio Analysis
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Everyday NeedsEveryday Needs
ExcitementExcitement
WowWow
Simple SolutionsSimple Solutions
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Growing Sales and ROI in Partnership
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Joint Business Planning
Sam’s Club Strategies and Goals
Supplier Strategies and Goals
Sam’s Club: Accelerated Growth
and ROI
Member Needs
Supplier: Accelerated Growth and ROI
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“ Sam’s Club Reaches Out to
the Supplier Community ”
““ SamSam’’s Club s Club Reaches Out to Reaches Out to
the Supplier the Supplier Community Community ””
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Delivering on Merchandising Portfolio Objectives
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14 Clubs today
49 in progress
Member experience metrics improving
Strong financial improvement in invested categories
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Enhanced Merchandise, Signage and Execution
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Tip Cards
Bi-Folds
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1:1 Member Targeting
Member Needs
Grills Outdoor Living
Food Drinks
Channels
Right MemberRight Member Right MessageRight Message Right MediumRight Medium
By category
By item
Basket profile
Affinity purchases
Due to renew
PlusEntertaining and Seasonal
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How We Are Driving New Membership
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FYE 2010
FYE 2009
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Improved speed and content
Added membership features including auto renewal and eValues
Personalization with “My Sam’s” and Member preferences
Simplicity with saved shopping lists and express checkout
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Foundational Business Investments
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Brett BiggsFinance & Strategy
Linda HefnerMerchandising
Shelley BroaderPresident
& COO Michael’s
Keith ThurgoodCEO AAFES
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Good momentum
Solid progress on key initiatives
Focused, diverse management team
Insight-led d direction
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