SaaS cases

State of Practice of SaaSon ICTdelta2010

18th of March 2010

The SRA in short

Wordle.net

SaaS refers to a service delivery model in which remote componentised (business) services are accessible through a software interface and can be combined to create new (business) services delivered via flexible networks.

Hybrid services & software

Product software

Customsoftware

Service

Hybrid services & software

Product software

Customsoftware

Service

Software+Service

e.g. Vodafone traffic info

Producer &Customersimultaneously

Integration

Softwareproducer

Serviceproducer

Productquality

Servicequality

Cases

• Rabobank ATM

– Ruud Smeulders

• ABNAMRO Tradeglobe

– Wouter Schmitz

• Grexx / SOS International pas blokkering

– Co ten Dijk / Pieter Hufen