Presentación de PowerPoint · 2019-11-26 · A tourist refers to any person travelling to a place...
Transcript of Presentación de PowerPoint · 2019-11-26 · A tourist refers to any person travelling to a place...
INTERNATIONAL CONFERENCE Language Learning for Professional Purposes in Hospitality and Tourism
November 15-16, 2019 Filoxenia Conference Centre
Nicosia, Cyprus
1. Support UNWTO Members in Education and Training
2. Professionalize the Tourism Sector
3. Enhance competency and efficiency in Tourism skills and capacities
4. Promote excellence in Tourism Education and Training
5. Recognize quality and proficiency in Tourism Organisations and Institutions
UNWTO.ExecutiveEducation initiatives
Tailor-made practical capacity building initiatives for tourism professionals
Partnerships in Education
Education & Training programmes with UNWTO.TedQual Network Centres
UNWTO.TedQual
Quality Assurancefor Tourism Education and Training programmes
UNWTO.QUEST
Quality Assurancefor Tourism Destination Management Organisations
Certified in 2018 Certified in 2019
Language Learning in Tourism
Tourism comprises the activities of persons travelling to and staying in
places outside their usual environment for not more than one
consecutive year for leisure, business and other purposes.
The usual environment of a person consists of a certain area around their
place of residence plus all other places they frequently visit.
Source: World Tourism Organization (1995), Concepts, Definitions and Classifications for Tourism Statistics, UNWTO, Madrid
A tourist refers to any person travelling to a
place other than that of their usual
environment for less than 12 consecutive
months and whose main purpose of trip is
other than the exercise of an activity
remunerated from within the place visited.
Source: World Tourism Organization (1995), Concepts, Definitions and Classifications for Tourism Statistics, UNWTO, Madrid
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Language Learning in Tourism
Language Learning in Tourism
The results of this survey showed that foreign language teaching was offered by:
(i) the E&T centre (78.57%), or
(ii) the E&T centre was multi-lingual and taught subjects in various languages, or
(iii) a certain level of some foreign languages was a requirement of entry.
Language Learning in Tourism
When asked why they taught foreign languages, responders indicated 3 main reasons:
• professional development: foreign languages training (FLT) empowers graduates and therefore gain competitiveness in today's global environment
• employability: FLT prepares graduates for work in any part of the world, and especially in tourism generating countries
• bridging cultures: FLT is a tool to bridge gaps between cultures using tourism, and to open minds
Language Learning in Tourism
For all the responders, the languages taught were related to:
• the international language,
• the current and emerging markets in their country,
• their neighbouring countries, and
• their own languages.
Language Learning in Tourism
When asked about teaching methods, responders specified:
• Interactive lectures supported with online extra material
• in class face-to-face and technology enhanced learning
• demonstration and collaborative methods
• role playing
• problem-solving
• project-based
• laboratory-based
• subjects or extracurricular activities in a foreign language
• interaction with foreign students in their language
• foreign language day
• foreign language spaces
• Interactive and authentic learning exposure to tourism business field
• Ignatian pedagogy: context, experience, reflexion, action, evaluation
Language Learning in Tourism
Independently of different methods used to reach or
expect a good level of foreign language, all the
universities and training centres found imperative for
their students -and professionals- to know foreign
languages.
Language Learning in Tourism
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Language Learning in Tourism
1.4 billion arrivals in 2018, 2 years ahead of forecast
2018
1.4 bn
1.8 bn
945 mn
527 mn
1403 mn 2030
2020
Forecast
Source: World Tourism Organization (UNWTO), January 2019
Growth common to all world regions
Source: World Tourism Organization (UNWTO), August 2019
Africa and Asia led growth in arrivals
Europe+5%
Asia Pacific+7%
Americas+2%
Africa+7%
Middle East+5%
0
100
200
300
400
500
600
700
800
900
0% 2% 4% 6% 8% 10%
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International tourist arrivals (% change)
Source: World Tourism Organization (UNWTO), August 2019
+7%
+5%
+4% +4%
+2%
+0%
Asia Pacific Europe World Middle East Africa AmericasWorld
Asia and Europe stronger in earnings
International Tourism Receipts, 2018 (change, %)
Source: World Tourism Organization (UNWTO), August 2019
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