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Salman Ansari Technology Consultants (Pvt) Ltd
Catalyst for change: Impact of Policies,
Infrastructure and Commitment for BPO to happen
AJK BPO and Outsourcing ITMarch 19, 2010
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Business Process Outsourcing
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200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
Pakistan
Pakistan
Software Export in US$ Million
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10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
India Pakistan
Software Export in US$ Million
-
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
Pakistan
Pakistan
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10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
India Pakistan
Software Export in US$ Million
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Downloaded on March 10, 2010
> Indian IT exports to touch $50-billion despite meltdown - Feb 04,2010
> Recession-hit IT sector seeks extension of fiscal benefits - Jun 09,2009
> India's IT, outsourcing revenues seen at $63 bn this fiscal - Jul 29,2009
> Karnataka logs $17-bn software exports despite meltdown - Sep 01,2009
> 17 percent rise in software exports from Haryana in 2008-09 - Mar10, 2010
> Software sector hails tax holiday extension - Jul 06, 2009> Indian IT industry can bounce to double-digit growth: Infosys
(Interview) - Oct 12, 2009
> Andhra reducing dependency on US for IT exports - Jul 02, 2009
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ELECTRONICSHARDWARE
COMPUTERSOFTWARE &
SERVICES
TOTAL
US$ MILLION US$ MILLION US$ MILLION
PRODUCTION 11080.18 21587.97 32668.15
EXPORT 1781.74 17216.04 18997.77
EXPORT VS
PRODUCTION
16.08 79.75 58.15
INDIAS EXPORT OF
ALL COMMODITIES
US$ 130.83 BILLION
SHARE OF
ELECTRONICS & IT
IN INDIAS OVERALL
EXPORT
14.51 %
THE INDIAN ELECTRONICS & SOFTWAREEXPORT INDUSTRY : 2004-2005
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The leading
global
services
sourcing hub
Pre-eminent
destination for
cross-border IT
Services
Leading globalITES BPO Hub
Strategic
product
developmentand R&D base
A safe placeto do business
Long-term sustainable
Competitive advantage
people and
Infrastructure
Hassle free
procedural &
regulatoryenvironment
India Outsourcing Value Proposition
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| 9Cost, quality and productivity gains are driving the offshoring wave to India
Indias Value
Proposition
India Outsourcing Value Proposition
Ease of ramp-up &
down to reflect
business volumes
Flexible, results-
driven engagement
models
Established
methodologies andprocesses
Well definedquantifiable qualityand process metrics
Qualified skill pool
ISO9001, Six Sigma
40-60% costreduction foroffshored process
Labor costarbitrage, thereason for costsavings, likely toexist for the next20-30 years
IT Optimization
Faster turnaround time
Time zone difference
24 x 7 service
Learning effect/specialization
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India the most versatile IT destination for the world
Wide , varied and Vast Skills Base, over 2 million IT skilled
Truly Global Ethos with English Speaking Manpower linked to alarge global presence of Indian Diaspora
Very Fast paced and Phenomenal growth of growth High Quality with Low Cost of Innovation
Wide Exposure
Offshore development
Appropriate training 232 advanced training institutes
Government push support from policy measures
INDIAN IT INDUSTRY - STRENGTHS
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MAJOR DESTINATIONS OFINDIAS SOFTWARE & SERVICES EXPORT
2004-05
0.01%
3.08%
0.37%
0.11%
61.09%
27.36%
3.41%
1.60%
1.55%
1.42%
USA & CANADA (61.09)
EUROPE (EU COUNT.) (27.36)
JAPAN, KOREA & F.E.(3.41)
SGP,HKG & S.A. (3.08))
AFRICAN COUNTRIES (1.60)
MIDDLE EAST (1.55)
AUSTRALIA & OCEANIC (1.42)
EUROPE (NON EU COUNT)(0.37)
LATIN AMERICA (0.11)
RUSSIA & C.I.S. COUNT.(0.01)
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Pakistani innovation
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Mindstorm Studios:Cricket RevolutionA multiplayer PC Game APITCA Winner
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TPS Pakistan: IRISNext Generation Transaction & Channel ManagementClients: 110 banks in 28 countries (APICTA Winner)
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PixSense: PixSense PSPClients: Telenor, Vodaphone,Telcos in China,Indonesia, Philippines, Malaysia APICTA Winner
Your photos and videos
Title: Paiker Launch Party
Tags: launch paiker
Olympics
Comments: Go Paiker GO!
Who are all these people?
PixSense PSP enables mobile subscriberto intuitively upload & organize mediafrom anywhere and share it with
anyone with one click
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Sofcom: SpectrumMonitors end-to-end manufacturing process
L f C d l
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Lumensoft:CandelaRetail Management System
Ch l k
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Chopaal.pkPakistans largest SMS social network
A
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AerocarRugged, inexpensive, heat & dust resistant biometric ATMs with
Open Source software
CR PL S ttl All
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CR-PL: SettleAllTraffic Settlement System
N t l L ft
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Netsol: LeasesoftEnd-to-end Leasing & Finance Solution APICTA WinnerClients: BMW, Mercedes Benz, Toyota, Daimler Crysler
Mi it T h l i
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Mixit TechnologiesTrading platforms/order routing solutionsClients: Nasdaq, etc. & 250 US brokerage houses
S b
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ScrybeGroundbreaking technologyInvestment from Adobe Inc & LMKR
Folio 3 Secretbuilders com
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Folio 3: Secretbuilders.comVirtual World of LearningSimilar to Second Life learning through playing
Tkxel
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TkxelTechnology Accelerated
GeniTeam
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GeniTeamWeb 2.0 & Mobile 2.0
TinTash
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TinTashGame Development for iPhone & Facebook
Jaadu VNC
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Jaadu VNCSells for US$25 on the Apple App StoreDeveloped while doing his PhD
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IkonamiClients: UK National Health Service & affiliated hospitals
Etilize
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EtilizeContent Management SolutionsClients: Walmart, Apple, Google,eBay, Microsoft, Amazon
Alchemy Technologies
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Alchemy TechnologiesRisk Management & Basel II SolutionsClients: Major Banks
Cambridge Docs
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Cambridge DocsXML Publishing Engine (xDoc View) for Microsoft, Adobeand other business documents
LMKR
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LMKRSiesmic Data Management & Workflow Solutions
Techlogix
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TechlogixDelivering BPM SolutionsClients: General Electric, States of Illinois, Arkansas &New Mexico, Viisage Technology, Nestle
Systems Ltd
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Systems LtdInsurance, Mortgage & Loan Processing Solutions,Apparel SolutionsClients: Most of the mortgage US banks; Liz Clayborne
Sofizar
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SofizarFrom US$800,000 to US$30 million in 3 years SEO, SEM, DetectingOnline Fraud, Analytics
Solosmart
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SolosmartFace recognition & biometric solutions for Human CapitalManagement, Security & Surveillence
TRGTech
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TRGTechCreating Revolutionary Technology
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Salman Ansari Technology Consultants (Pvt) Ltd
What will make this happen?
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PAKISTAN IS AHARDSELL
LOW RANKINGS WEF e-Readiness index,WB, ECONOMIST, etc
CORRUPTION AND RENT SEEKERS
BAD PRESS WHICH IS NOT TACKLED
AND OF COURSE THE ISSUE OF TERRORISM..
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ENABLER
BOTH I.T. AND THE GOVERNMENT
EXPAT COMMUNITY
JUMP START WITH GOVERNMENT IN I.T.PROJECTS e.g. e-government, land records,service delivery, etc.
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INFRASTRUCTURE
TELECOMMUNICATIONS
INCENTIVES
POLICY
TAXATION
SUPPORT
PHYSICAL INFRASTRUCTRE
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HUMAN RESOURCE
EDUCATION
TRAINING
JOBS
RETENTION
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FINANCIAL
ACCESS TO CAPITAL
SUBSIDISED BANDWIDTH
TAX FREE ENVIRONMENT
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INNOVATIONSUPPORT
INNOVATION CENTERS
INCUBATION CENTERS
CERTIFICATION SUPPORT
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LEGISLATION
IPR
DATA PROTECTION ACT
ELECTRONICCRIMES TELECOM VoIP
!
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OWNERSHIP
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TRANSPERANCY
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FACILITATOR
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COMMITMENT
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PASSION
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Salman Ansari Technology Consultants (Pvt) Ltd
Waves of Opportunity
70s -80s - Wave of hardware manufacturing
80s90s Wave of software and applications
90s Out sourcing of labour intensive work
Now: multitude of opportunities, specially indevelopment in the Mobile and Web 2.0 space
90s-
00
Out sourcing of Business Processes
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Thank you&Good Luck!
[email protected] 8545619
mailto:[email protected]:[email protected]
