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Prepare your organization to adopt Salesforce Lightning · Prepare your organization to adopt...
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Prepare your organization to adopt Salesforce Lightning Salesforce Lightning is a radically different CRM platform that provides an advanced user interface, a framework for creating personalized experiences, and the ability to build powerful business applications. With Salesforce Inc. focusing development and support resources on the company’s Lightning platform, it is imperative that enterprises still running Salesforce Classic make the move to Lightning. DXC Blueprint for Salesforce Lightning can help companies do just that. Today’s Business Challenges Enterprises today are challenged with optimizing key operations such as sales and customer management systems, and are looking to get the most out of their technology investments. Releases of new software versions, frequent systems updates and application modernization mean that IT shops must have the necessary resources to stay ahead of the game. Dealing with complex systems is also a pressing challenge. For example, organizations need help in ensuring readiness to move their clouds to an upgraded platform. In the CRM space, the capability to move a sales organization is knowledge-specific and takes special education that is time consuming and not easy to obtain. Let a Trusted Partner Guide Your Move to Lightning By engaging with DXC, you gain a trusted partner and advisor to guide you on your adoption of Salesforce Lightning. DXC will perform an assessment and deliver an evaluation that identifies and quantifies what you need to upgrade. We then develop a targeted roadmap to guide your Lightning adoption and ensure readiness to move your clouds to the upgraded platform. Our DXC Blueprint for Salesforce Lightning offering includes the following: • Review of current configurations and risks • Definition of optimal approaches to customizations Compelling Events DXC Blueprint for Salesforce Lightning helps enterprises address the following business trends and issues: Increased Mobility and Personalization Enterprise employees, including the salesforce, are increasingly relying on mobile technology. Effective CRM platforms such as Salesforce have been proven to increase growth and productivity. Advanced mobile-friendly services such as Salesforce Lightning provide personalization that gives more power to the individual user. Lack of Technical Expertise, Need for Guidance Many enterprises have invested heavily in systems such as Salesforce but run into issues because they lack: the technical expertise for full ROI; the ability to deal with major upgrades, such as moving sales operations to Salesforce Lightning; or the resources to effectively assess whether the implementation is in alignment with business goals. Additionally, there often is a lack of skills and knowledge about Salesforce processes, toolsets and methodologies, and of integrating mission-critical systems. QuickStarts: DXC Blueprint for Salesforce Lightning
Transcript of Prepare your organization to adopt Salesforce Lightning · Prepare your organization to adopt...
Prepare your organization to adopt Salesforce LightningSalesforce Lightning is a radically different CRM platform that provides an advanced user interface, a framework for creating personalized experiences, and the ability to build powerful business applications. With Salesforce Inc. focusing development and support resources on the company’s Lightning platform, it is imperative that enterprises still running Salesforce Classic make the move to Lightning. DXC Blueprint for Salesforce Lightning can help companies do just that.
Today’s Business ChallengesEnterprises today are challenged with optimizing key operations such as sales and customer management systems, and are looking to get the most out of their technology investments. Releases of new software versions, frequent systems updates and application modernization mean that IT shops must have the necessary resources to stay ahead of the game.
Dealing with complex systems is also a pressing challenge. For example, organizations need help in ensuring readiness to move their clouds to an upgraded platform. In the CRM space, the capability to move a sales organization is knowledge-specific and takes special education that is time consuming and not easy to obtain.
Let a Trusted Partner Guide Your Move to LightningBy engaging with DXC, you gain a trusted partner and advisor to guide you on your adoption of Salesforce Lightning. DXC will perform an assessment and deliver an evaluation that identifies and quantifies what you need to upgrade. We then develop a targeted roadmap to guide your Lightning adoption and ensure readiness to move your clouds to the upgraded platform. Our DXC Blueprint for Salesforce Lightning offering includes the following:
• Review of current configurations and risks
• Definition of optimal approaches to customizations
Compelling Events
DXC Blueprint for Salesforce Lightning helps enterprises address the following business trends and issues:
Increased Mobility and Personalization
Enterprise employees, including the salesforce, are increasingly relying on mobile technology. Effective CRM platforms such as Salesforce have been proven to increase growth and productivity. Advanced mobile-friendly services such as Salesforce Lightning provide personalization that gives more power to the individual user.
Lack of Technical Expertise, Need for Guidance
Many enterprises have invested heavily in systems such as Salesforce but run into issues because they lack: the technical expertise for full ROI; the ability to deal with major upgrades, such as moving sales operations to Salesforce Lightning; or the resources to effectively assess whether the implementation is in alignment with business goals. Additionally, there often is a lack of skills and knowledge about Salesforce processes, toolsets and methodologies, and of integrating mission-critical systems.
QuickStarts:DXC Blueprintfor Salesforce Lightning
Accelerate Your Digital Journey with DXC QuickStarts, a Selection from Our Wider OfferingsQuickStarts facilitate transformation at the speed of change, enabling you to start now while simultaneously developing a roadmap for the future. Our QuickStarts solutions have been specifically selected from broader DXC offerings and packaged for rapid implementation. To learn more about the full-spectrum offering, or to explore how we can help build your roadmap to the future, visit dxc.technology/services.
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• Development of a Salesforce Lightning Adoption Roadmap
• Workshops for user education and training
The Benefits: Maximize Use of the Platform with DXC Blueprint for Salesforce LightningA DXC Blueprint for Salesforce Lightning engagement begins with multiple interviews with your key players to understand your business processes and use cases, use of automated tools, as well as an analysis of your metadata. The outcome is a readout of how well you are using the Salesforce platform, the identification of pain points, and guidance on how those can be resolved. The engagement delivers the following benefits:
Subject Matter Expertise. Our global reach and deep CRM experience make DXC the ideal partner for Lightning adoption. DXC will assemble a team of professionals, including developers and architects, that works closely with you to analyze your current state and identify the challenges going forward.
Deep Dive Analysis. Many users have specific impediments to Lightning adoption — some based on Lightning’s scope, others based on customizations — that are slowing overall adoption. A key feature of the DXC offering is to identify and quantify these impediments and to develop a targeted, remedial roadmap.
DXC’s Salesforce Delivery Methodology. DXC’s methodology is aligned with our “Shape, Transform, Manage” approach, a fusion of iterative delivery techniques and DXC’s proven methodology that addresses key areas such as project governance (managing risk, communications, schedule, budget and change control) and testing (planning, design and development, execution, run and maintain).
Delivery of Adoption Strategy. After closely analyzing your customizations and adoption risks, we develop a detailed Adoption Roadmap that defines a clear strategy for upgrading from Salesforce Classic to Lightning. We also identify what areas of Salesforce can be optimized to deliver a better return on your investment.
Why DXC?
Salesforce Expertise. DXC has expertise across the entire Salesforce product line. Our CRM and Salesforce experts are well-versed in what it takes to gain the most benefits out of the platform.
And with Salesforce being a DXC Solution Partner and a vital member of our Partner Network, we have knowledge of the latest Salesforce updates, processes and practices.
Accelerated Timeline. DXC’s QuickStarts are designed to be implemented as a fully packaged solution that let you proceed quickly without introducing technical complexity and additional costs. With DXC Blueprint for Salesforce Lightning, you get the full benefits of DXC’s expertise within just 7 to 14 weeks, depending on the size of your Salesforce implementation.
Global Reach. As the world’s leading independent, end-to-end IT services company, DXC is uniquely positioned to help organizations increase the value of their technology investments. We have 170,000 employees in more than 70 countries, serving some 6,000 clients. DXC can tap into global talent, powerful next-generation IT solutions and extensive partner relationships to help clients transform digitally and seize opportunities.
QuickStarts: DXC Blueprint for Salesforce Lightning
