Preliminary Program - NCPA | National Community Pharmacists

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Peer networking, the latest products and services, and 1st class CE—it’s all yours. Preliminary Program NON-CE BUSINESS BASICS THAT YOU CAN’T GET ANYWHERE ELSE! IMPROVE BUSINESS PERFORMANCE The National Community Pharmacists Association’s 114th Annual Convention and Trade Exposition SAN DIEGO CONVENTION CENTER | SAN DIEGO, CA | OCTOBER 13-17, 2012

Transcript of Preliminary Program - NCPA | National Community Pharmacists

Page 1: Preliminary Program - NCPA | National Community Pharmacists

Peer networking, the latest products and services, and 1st class CE—it’s all yours.

Preliminary Program

NoN-CE

BusiNEss BasiCs

that you CaN’t

gEt aNywhErE

ElsE!

Improve busIness performance the National Community Pharmacists association’s 114th annual Convention and trade Exposition

saN DiEgo CoNvENtioN CENtEr | saN DiEgo, Ca | oCtoBEr 13-17, 2012

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Dear Colleague,Three little words---meet, Learn, succeed---embody the reasons why I’m inviting all independent community pharmacists to the 114th annual ncpa convention and Trade exposition in sunny san Diego oct. 13—17. our annual convention is a great opportunity to network with your peers, see the latest products and services from vendors, and have a little fun, too. The centerpiece, of course, is continuing education. from break-fast to dinner, you’ll be exposed to more than 20 hours of useful and thought-provoking ce, delivered by industry experts. The wide variety of offerings will give you the tools needed to sharpen your patient care skills and improve your pharmacy’s performance in the year ahead. a number of our past attendees say they’ve taken home a tip from a col-league or a ce session that they’ve implemented in their practices and that has more than paid for the cost of their trip. our headquarters hotel is the four-star san Diego marriott marquis & marina, located on the bay less than 10 minutes from the airport and across the street from the convention center. The hotel has two heated outdoor pools so bring your bathing suit. at our convention, you’ll see first-hand that ncpa is committed to developing practical, profitable business solutions. ncpa, as always, is committed to advocacy---zealously championing the interests of inde-pendent community pharmacy in legislative, regulatory, and legal arenas. our convention programming reflects those values. please look through this preliminary program to get a flavor of what awaits you in san Diego at the best independent community pharmacy meeting, anytime, anywhere. The keynote speaker is Joe scarborough, co-host of msnbc’s “morning Joe,” the weekday talk show that de-bates the news of the day. The closing night entertainment headlines mike Love, a founding member of california’s own beach boys who wrote many of the songs and ballads that got them into the rock and roll Hall of fame. education, networking, and entertainment---it’s all included, along with most meals, in one low registration fee. check back for constant ce and other program updates at www.ncpanet.org and to register. please attend. You’ll be glad you did, because you’ll:• MEEToldfriendsandmakenewones.• LEARNfromexpertsintop-notcheducationsessionsandfromven-

dors at the most productive trade show in the pharmacy industry.• SUCCEEDwithideasandknowledgetobetterserveyourpatients

and improve your bottom line.

see you there.

Lonny Wilsonncpa president 2011--12

General Informationspecial events schedule at-a-Glanceeducation programming Trade exposition

FORMS IN BACKregistrationHousing

for further details, schedule updates, and to register online, visit us at www.ncpanet.org.

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All sessions are being held in the

San Diego Convention Center. Check the NCPA Convention website for updates and changes www.ncpanet.org

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Register Early (It’s Fast and Easy!)

registering for ncpa’s annual convention has never been easier. With registration options including online, fax, phone, and mail, there’s no reason to delay! see the 2012 convention registration form on the last page for more information.

who should attend• PharmacyOwnersandManagers• StaffPharmacists• Technicians• BoardsofPharmacy• PharmacyStudents• CollegeofPharmacyFaculty

NCPa Membershipunless you indicate otherwise on the registration form, a portion of your registration fee will be applied automatically toward your first year of ncpa membership if you are not already an ncpa member. ncpa is the only national phar-macy association solely committed to protecting the interests of inde-pendent community pharmacists and their pharmacies. We continue to ad-vance the business and professional interests of community pharmacists and their patients on capitol Hill, at the White House, before federal agencies, and in the states. ncpa is a respected and forceful advocate in the corridors of power, known for its ability to quickly mobilize the grass-roots voice of its members and the patients they serve. ncpa offers the following for members: • Businessdevelopmentadvice

on matters such as store ef-ficiency, staff development and training, marketing, building consumer loyalty, and lease ne-gotiation—creating thousands in new profits

• Peer-to-peeradviceonprovenbusiness models

• PracticaltoolsliketheNCPA Digest, sponsored by Cardinal Health—a yearly look at finan-cial and demographic informa-tion regarding independent community pharmacy

Child Care arrangementsplease note that ncpa does not en-courage the presence of children in educational sessions or the exhibit hall. children under the age of 16 should be accompanied by an adult at all times. To inquire about child care arrangements during the ncpa convention, check with your hotel concierge who can provide a list of licensed, bonded san Diego-area child care organizations and their contact information. advance reser-vations are strongly recommended.

San DiegoConvention and hotel locationThe san Diego convention center and the san Diego marriott marquis & marina, are located in the heart of downtown san Diego.

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about san Diegocalifornia’s second largest city and the united states’ eighth larg-est, san Diego boasts a citywide population of nearly 1.3 million and more than 3 million countywide. Within its borders of 4,200 sq. miles, san Diego county encom-passes 18 incorporated cities and numerous other charming neigh-borhoods and communities, includ-ing downtown’s historic Gaslamp Quarter, Little Italy, coronado, La Jolla, Del mar, carlsbad, escon-dido, La mesa, Hillcrest, barrio Logan, and chula vista just to name a few. san Diego is renowned for its idyllic climate, 70 miles of pristine beaches, and a dazzling array of world-class family attractions. popu-lar attractions include the world-famous san Diego Zoo and san Diego Zoo safari park, seaWorld san Diego, and LeGoLanD califor-nia. san Diego offers an expansive variety of things to see and do, appealing to guests of all ages from around the world. san Diego’s arts and culture and culinary arts are booming. The hottest, new culinary arts talents

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prepare award-winning meals throughout the region’s 6,400 eat-ing establishments. balboa park, the largest urban cultural park in the u.s., is home to 15 museums, numerous art galleries, beautiful gardens, the Tony award-winning The Globe Theatres, and the world-famous san Diego Zoo.

general tips• Don’tforgettobringT-shirts,

shorts, and flip-flops, as it tends to stay warm in this near-per-fect climate.

• Becarefulwhereyoulightup.smoking is prohibited in all public buildings and enclosed places. It is also illegal to smoke within 20 feet of door-ways or windows of govern-ment buildings.

• ThesalestaxinSanDiegois8.75%. Hotel taxes are 6-13%.

• SanDiegoisgenerallyasafeplace for tourists. Try to not stick out as a tourist, remove all badges when leaving conven-tions, and know the direct routes to your destination.

san Diego Marriott Marquis & Marina hotel does not provide shuttle service.san Diego marriott marquis & marina333 West Harbor Drivesan Diego, california 92101 usa

san Diego international airport conveniently located just 10 min-utes from the san Diego marriott marquis & marina and serviced by 22 major and commuter airlines, san Diego International airport receives more than 16 million pas-sengers a year.

taxi servicesTaxicab stands are located at the airport, most hotels, attractions,

and shopping centers. Your fare will be displayed on the meter and will include a flag drop charge plus a per-mile and/or a per-hour charge. approximate taxicab rates of fare to san Diego marriott marquis & marina Hotel located at 333 West Harbor Drive, san Diego, ca 92101:• $2.20first1/10mile• $2.30eachadditionalmile

Car rentalall the major rental car companies operate at the san Diego airport, though most require you to take a shuttle that goes behind the termi-nal and runway (about 2.5 miles).

transportation• Thereisonlyonetollroadin

san Diego county: state route 125, the south bay express-way. This 10-mile road extends from state route 54 to state route 905.

• Bewareofwhereyoupark-check the parking lot, curb, and signs in the area. most parking meters are off after 6 p.m. and all day sunday and holidays.

getting around the CityThe san Diego metropolitan area is large and sprawling. If possible, car travel is the most efficient way of navigating the city and county. Throughout the downtown and beach communities on-street parking is metered. parking meters accept coins, pre-paid parking meter cards, and some newer meters accept credit cards. for more information on parking meters and enforcement, or to pur-chase a pre-paid meter card please visit the city of san Diego parking administration. Gas prices tend to be higher than in much of the u.s. The outlying communities are the least expensive in the area for fill-ing your tank.

shoppingsan Diego is the ideal place for retail therapy. enjoy the warm sunshine while you hit up the shops at one of the many outdoor shopping centers located around the county, or stay cool in the shade as you browse through exclusive stores. san Diego has it all - from luxury boutiques to bargain antiques. regardless of what you’re looking for, this city makes it easy to find your heart’s content. Downtown san Diego is one of the newest dynamic metropoli-tan areas in the country, drawing visitors and residents alike with the tantalizing sights and sounds of a unique sophisticated city center. framed by inland mountains and one of the most beautiful natural harbors in the world, downtown san Diego’s dazzling cityscape is a testament to years of redevelop-ment and urban revitalization

old townold Town is frequently visited by both san Diego residents and tour-ists and features 25 restaurants within a mile radius. This popular attraction recreates the setting of california life between 1821 and 1872 when san Diego evolved from a mexican village to an american frontier town. In keeping with that era, the park displays 22 historic buildings, and has 42 concession operators (mostly shops and restau-rants) who pay the state a percent-age of their revenues.

CasinosWhat would a vacation be with a little gambling? There are 11 differ-ent casinos within your reach in san Diego, all with a variety of gambling, entertainment, and food options. While pechanga resort and casino offers a 200k sq/ft gaming floor, sycuan offers the largest smoke-free slot area in san Diego.

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Trolley Line

Embarcadero Park North

Airport

Embarcadero Park South

PETCOPark

TrainDepot

Horton Plaza Gaslamp

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Ferry/Tour Boats

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Trolley to Old Town, Mission Valley

Trolley toLemon Grove, La Mesa,El Cajon and Santee

Trolley toNational City,Chula Vista andTijuana, Mexico

North to La Jolla, North County

North to Mission Valley, North County Inland

Trolley to National City,Chula Vista and Tijuana, Mexico

Trolley to Lemon Grove, La Mesa, El Cajon and Santee

Trolley to Old Town, Mission Valley

North to La Jolla,North County

North to Mission Valley, North County Inland

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Joe scarboroughJoe scarborough, along with mika brzezinski, is the host of msnbc’s “morning Joe,” a show Time magazine calls “revolutionary” and the New York Times ranked as the top news show of 2008. morning Joe features interviews with top news-makers and politicians, in-depth analysis of the day’s biggest stories and is described by the New Yorker as “appallingly entertaining.” previously, Joe hosted “scarborough country” a primetime

news show the San Francisco Chronicle called “must-see Tv.” In addition to his career in television scarborough is also the author of “The Last best Hope,” and “rome Wasn’t burnt in a Day”. He served as a member of congress from 1994-2001 (r-fla.). While in office, Joe was a member of the Judiciary committee and the armed services committee.

Mike love & the California Beach Bandmike Love is a member of the rock and roll Hall of fame, and lead singer and a founding member of The beach boys. born in Los angeles, mike wrote the lyrics to The beach boys’ first song, “surfin’,” released in 1961. He then co-authored 11 Top 10 singles in five years with cousin brian Wilson, a string of hits including “fun, fun, fun,” “I Get around,” “Help me rhonda,” “california Girls,” and “Good vibrations.”

CoME aND CElEBratE 50 yEars of BEaCh Boys MusiC.

SPECIA

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thursday, october 11 & friday, october 12, 20128 a.m. – 5 p.m.DasPa/aaDE accreditation standards Practical application, Part i & ii

8 a.m. – 5 p.m.340B (friday only)

saturday, october 13, 20127 a.m. – 6 p.m. NCPa Convention registration san Diego convention center, main Lobby

9 a.m. – 4:30 p.m.Educational workshop Programming

6:30 – 8:30 p.m. NCPa opening reception & NCPa foundation silent auction

sunday, october 14, 2012 7 a.m. – 6 p.m. Convention registration san Diego convention center, main Lobby

7 – 8:30 a.m.Continental Breakfastsan Diego convention center

7:15 – 8:45 a.m.Educational workshop Programming

9 – 11:00 a.m.opening general sessionfeatured speaker: Joe scarborough

11:30 a.m. – 1:30 p.m.luncheon symposium

1:30 – 6 p.m.grand opening of the NCPa trade Expositionsan Diego convention center, exhibit Hall a/b

11:30 a.m. – 1:00 p.m.Exhibitor theatersan Diego convention center, exhibit Hall

5 – 6 p.m.wine & Cheese reception (Exhibit hall) san Diego convention center

Monday, october 15, 2012 7 a.m. – 6 p.m. Convention registration san Diego convention center, main Lobby

7 – 9 a.m.Breakfast symposium

7 – 8:30 a.m.Continental Breakfast

9 – 11:30 a.m.second general session and government affairs forum

12:00 noon – 4 p.m.trade Exposition (with Buffet lunch)

11:30 a.m. – 1 p.m.Exhibitor theater 11:30 a.m. – 12:30 p.m. and 1 – 2 p.m.Colleagues in Consultation— Exhibit hall

4 – 5:30 p.m.workshop Programming

6:30 – 8:30 p.m.Dinner symposium

tuesday, october 16, 20127 a.m. – 6 p.m. annual Convention registration san Diego convention center, main Lobby

7:30 – 9 a.m.Continental Breakfastsan Diego convention center

8:00 – 11:00 a.m. workshop Programming

11 a.m. – 2:30 p.m.trade Exposition (with Buffet lunch)san Diego convention center, exhibit Hall a/b

11:30 a.m. – 12:30 p.m. and 1 – 2 p.m.Colleagues in Consultation— Exhibit hall

2:45 – 4:15 p.m.workshop Programming

7 – 10 p.m.Closing Night Eventfeatured talent: mike Love & The california beach band

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All sessions are being held in the San Diego Convention Center. Check the NCPA Convention website for updates and changes—www.ncpanet.org

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Paid Pre-Convention Programmingthursday, october 11 & friday, october 12Diabetes accreditation standards—Practical application (DasPa) (separate fee applies)Two entities can accredit a pharmacy practice to get paid by medicare for provision of diabetes self-man-agement education/training (Dsme/T). The american association of Diabetes educators (aaDe) is one of these entities and ncpa is partnering with it to bring pharmacists a comprehensive program that pre-pares your practice to provide Dsme/T. The program is newly refocused with an increased concentration on the tactics for moving your pharmacy toward accreditation. new case studies and exercises will give you hands on experience and expert advice on billing, program set-up, successful operations, patient outreach, and more.

friday, october 12340 B: in-Depth assessment and guide to success(separate fee applies)340b can be a successful program for many phar-macists enabling them to grow business, increase store traffic, and help the community. The decision to pursue this business is a complex one and a careful assessment of how this niche fits your business is im-

perative to your success. This program is designed to look in-depth at the 340b program, define the players, the terminology, and the current and upcoming legis-lative and regulatory environment. exercises will bring you through contract analysis, technology, and the right and wrong way to implement a 340b program. experts and savvy peers will be available to network and answer your questions.

Build store traffic, Build Profits: front-End overhaul one Day intensive (separate fee applies)This hands-on, one day seminar is full of walk-away-tools and is specifically designed to capitalize on the strengths of the community pharmacy. community pharmacies are unparalleled in their customer focus and connection, but without the corporate machine available to the chain competition for merchandis-ing, advertising, store layout, and external curb appeal, a large segment of local pharmacy patients may not know of the superior experience that awaits them in a community pharmacy. This pro-gram is designed to deliver the tools and knowledge the pharmacy owner needs to change the picture and create more pharmacy traffic and more profit. Topics: creating curb appeal; oTc basic to advanced; inventory: what, how many and how much; moving private label ; getting the word out—message and medium; effective signage; trade secrets: stores talking to stores.

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not just for the pharmacy owner, this course is for the owner, pharmacist, front-end manager, any store employee who deals with the pharmacy front-end!

saturday, october 13Building a healthy wellness Niche in the Community Pharmacy (separate fee applies) (a pcca program)There is a growing interest in this country in nutrition and wellness, and the pharmacist’s unique connec-tion to their patients makes them ideally suited to be a wellness expert. This seminar will bring you up to date on what a healthy wellness practice looks like in a pharmacy and how launching this niche will make you better able to meet patient needs. In-depth coverage includes: nutrient depletions caused by disease states or pharmaceuticals; nutritional supplementation for common disease states and to maintain optimal health; how to get started adding this niche to your pharmacy with a checklist of “next steps” to success.

Pharmacy-Based immunization Delivery (apha clinical program) (separate fee applies)This program will focus on providing pharmacists with the skills and resources necessary to establish successful adult immunization services. Detailed information about routine adult immunizations will be provided in the self-study modules and reinforced during live training using case studies and interactive discussions. pharmacists will be expected to demon-strate intramuscular and subcutaneous injections on a partner during the seminar. pharmacists also must complete a self-study learning guide and assessment test prior to attending the session. a final exam will be administered at the conclusion of the program.

technology seminarThis always popular programming is back to share pharmacy’s view from the cutting edge of technology. This year’s seminar will bring you up to the minute information on the technologies of adherence, 340b, and the specialty niche. It also will give you hands on learning by application from tech savvy peers on mobile applications and how to make the best use of new technologies to propel your business forward.

adherence institute: rethinking adherence in your Pharmacy adherence is taking center stage in today’s health care system. pharmacists are in an ideal position to grab the spotlight and show that true patient care

originates in community pharmacies—not fortune 500 pbms’ pharmacy call centers or through the mail.

This intensive half-day forum—complete with ce pro-gramming and vendor/product showcases—will help you rethink how and why you are providing adherence services. Learn from fellow peers about how they are leveraging adherence services to form relationships with local providers and using adherence as a spring-board for new revenue opportunities. experience and test-drive some of the new products and technology solutions that are making it easier, more efficient, and more profitable to implement adherence services—many of which can be added to your workflow with minimal effort and maximum impact on patient care and your business.

This convention highlight will leave you reinvigorated about your profession and armed with the tools to implement effective adherence programs in your phar-macy, so be sure to arrive early on saturday to attend!

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Workshops

PBMs: who’s on firstpbm policies and issues have a significant impact on your inde-pendent community pharmacy business every day. Information and resources about their game plan are crucial in the daily fight to control that influence. This program will bring you a unique opportunity to hear the perspectives of pbm industry and gain critical insight into the decision making that supports the plan designs that affect your practice. experts will shed light on the role of key players in the pharmacy benefit decision-making process, the pharmacy benefit consultant and the plan sponsor and help you to understand how they make the decisions that affect how you do business. You will also review tools and tactics you can use to change your relationship with local payers and promote at-tractive alternatives to mandatory mail order plan designs.

the Basics of selling to a Junior Partner: it’s what’s inside that CountsIt is well known that the best time to make a decision is before you have to and that making a plan is a great way to make sure you accom-plish your goals. Junior partnership can be a very profitable path to the transfer of your pharmacy, but key decisions need to be made before you start the process. There are a growing number of staff pharma-cists and pharmacy school gradu-ates that are interested in buying a pharmacy. This program will give you practical tools to help you identify a potential successor and turn that potential into reality. The session will focus on how to make your business attractive to an inside

of marketing messages that are seen or heard. now a whole new array of tools like facebook and Yelp have only added to the overload. This program will help you evaluate all the tools at your disposal and use the right combination to create the perfect marketing campaign for your pharmacy.

the Nuts and Bolts of Preparing your ltC Business for short-Cycleeven the most savvy of your long-term pharmacy peers is looking for-ward to January 1, 2013 with cau-tion. Despite all that has been read and all that has been said, short-cycle is an unknown that will affect your business, and your customers. In this program you will learn from the experts what tactics will be vital to your success in the early days of short-cycle, what technologies will simplify the transition, and help you maintain productivity, and how to critically evaluate the investments of time and capital that will ensure the best outcomes.

long-term Care Marketing from Beginner to Expert: Discussions from Experts in the fieldLearn how to identify, target, and effectively market your services and capture new LTc business, while keeping your current custom-ers engaged and informed. This session provides practical tools to recognize your target market—where to go to find list of homes, sales strategies, frequency/visibil-ity; where and how to advertise, event marketing, building a budget for sales & marketing; recognizing your competitive advantage and how to craft a marketing mes-sage and branding to identify what you stand for in the LTc industry (because everYboDY says it’s because they truly care about the people they serve); address buying

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buyer, set realistic expectations for the transfer of the business, and avoid common obstacles, pitfalls, and false assumptions. This pro-gram is the first step to making a plan for business transfer and will deliver walk-away tools for strategic planning for your future. innovations for your Clinical Practice: Compounding Niches in Diabetes, sports Medicine, and autismexperience is the best teacher and your pharmacy colleagues who have started successful practice niches will be sharing their experi-ences with you in three areas of opportunity for your compounding practice. How did they start the business, what are their best prac-tices, and how do they market to doctors and patients alike? plan to capitalize on this great opportunity to learn from experience.

inventory: one is Never Enough, unless it’s one too ManyInventory is revenue waiting to happen. Learn why you have to carry more than one and when to carry none. This program helps you with practical advice on how to read a plan-o-gram and how to know when the plan-o-gram is not the best plan for you. How do you capitalize on the top 10 to 20 items in each category? What about price changes? Learn how to rate your merchandise and understand your oTc departments with a scorecard for oTc merchandising that meets the enormous challenge of creating a dynamic front-end for your store that fits customer needs and wants.

it’s always Campaign season: Crafting your Perfect Pharmacy Marketing CampaignYour customers are bombarded daily with an almost endless stream

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The National Community Pharmacists Association (NCPA®) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The NCPA annual convention will provide up to 22.5 contact hrs. (2.25 CEUs) of continuing pharmacy education credit. Additional hours can be obtained by participating in pre-convention education programs.

behavior of your target market and identify their “pain points” and how to educate, not sell, them on your services.

the Pharmacist’s Jewel: Pearls from Practiceacross a wide range of compound-ing issues, your most success-ful peers have developed their best practices for success. These “pearls” can help you to find suc-cessful practices and refinements that can take your clinical prac-tice and business to a new level. uncover hidden treasures in your pharmacy’s compounding future.

the Perfect target: Being the Pharmacy Everyone wants to acquireIt may be next year or in 10 years, but when you are planning to buy your first pharmacy or sell your phar-macy and move on to the next phase of life, having a concrete plan of ac-tion is vital to your success. for the buyer, how do you evaluate not just the business but its future potential? for the seller, how do you “clean up the house” and make your pharmacy an irresistible option, not just for the buyer, but for their banker as well? all buyers are not equal, this program will provide you with tools to evalu-ate the deal and practical advice to help you plan. Today is really the best time to start planning.

opportunities for Pharmacy: transitions of CareThe constant drumbeat in the press and from politicians is that health care must become more efficient and cost effective. a natural result of this need in the market is that health care professionals work as teams to coordinate care and provide a stable transition from one care setting to another that protects the patient and keeps them in the

Non-CE Programs (Business basics you won’t find anywhere else.)

Daily top fiveevery trade show presents the opportunity to find something new that will fit perfectly into your phar-macy’s front-end—of course the challenge is finding it! This business basics exhibit Hall feature will give you a professional “finder” on the floor to bring you a daily top short list of products and show you not only how they fit but how to mer-chandise them and maximize your trade show investment. Don’t miss what could be the most profitable 20 minutes of your day.

all about Business Breakfaststart the day off on the right foot by focusing on your business. This non-ce session is all about your business, your bottom line, and your success! Grab breakfast and join your colleagues and ncpa sr. Direc-tor of sales and marketing Gabe Trahan will use his years of experi-ence in helping community pharma-cists improve their stores and their profits to uncover new ways for you to improve your bottom line. mem-bers will share their successes and insights, and everyone wins.

best possible health. This program will bring you experts in this new world, models for different markets, and show you how the unique skills of the pharmacist are shaping their role. Walk away with ideas that will work in your practice setting.

C.E. luncheon symposiumsponsored by Novo Nordiskmatching Treatment to need: using GLp-1 agonists across the clinical spectrum of Type 2 Diabetes The management of type 2 diabetes, and in particular blood glucose, can be complex and burdensome. patient adherence to diabetes regimens is a major barrier to the ideal management of diabe-tes. This application-based, interac-tive continuing education program will explore the clinical differences between the incretin-based thera-pies and discuss strategies on how to effectively communicate these differences to a patient with type 2 diabetes that will improve their abil-ity to self-manage their disease and achieve improved outcomes.

a Click ahead of the Competition: Making Mobile and Digital Mar-keting work for you”sponsored by upsher-smith laboratories, inc.from facebook to Twitter, Yelp and beyond, your customers are spend-ing more time on social and other digital marketing platforms and less time with traditional o`utlets. This workshop is designed for pharmacy owners who want to understand the social media continuum of engage-ment and use it to their advantage, harnessing these new platforms to increase customer traffic and reach.

NEw!PrograMMiNg

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TRAD

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locationexhibit Hall a & b, san Diego convention center, san Diego, ca

Exhibit hoursSunday, October 14, 1:30 – 6 p.m., with reception

Monday, October 15, Noon – 4 p.m., with lunch

Tuesday, October 16, 11 a.m. – 2:30 p.m., with lunch

Exhibitor theatersan Diego convention center, back of exhibit Hall a & b. for attending pharmacists, these 30-minute, non-ce sessions present the latest on products and services from select exhibiting companies.

2012 NCPa Exhibitors (as of 5/24/2012)

/alert marketing

aImsco/Delta Hi-Tech, Inc.

american associated pharmacies

american association of Diabetes

educators

american college of apothecaries

amerisourcebergen corporation

anda Inc.

arkray usa

auburn pharmaceutical

bayer Healthcare pharmaceuticals

bellco Generics

berry plastics

bio-oil

board of certification/accreditation,

International

boehringer Ingelheim

pharmaceutical Inc.

boiron

buy-sell a pharmacy.com

cam commerce solutions

cardinal Health

carepoint, Inc.

cerner etreby

colgate

covidien-mallinckrodt

cutis pharma

Dr comfort

eIsaI

emdeon business services

emporos systems

fagron (formerly Gallipot)

fDs, Inc.

federation of pharmacy networks

G+m north america Inc.

Guaranteed returns

H.D. smith Wholesale Drug company

Hcc

Health business systems Inc.

(an sXc company)

Healthcare Distribution specialits

Herb pharm

Innovatix

Kappa psi pharmaceutical fraternity

Keycentrix Inc.

Kirby Lester, LLc

LDm Group

Letco medical

Liberty software

Lilly usa, LLc

Live oak bank

managed Health care associates Inc.

mason vitamins Inc.

mcKesson

micro merchant systems

morris & Dickson

mTs medication Technologies

mylan pharmaceuticals Inc.

national council for prescription

Drug program

net-rx

new Tech computer systems

(pioneer rx)

novo nordisk Inc.

opus-Ism corporation

parmed pharmaceuticals

pcca

pDX-rX.com-pcI-freedom

Data systems

pharmacists mutual companies

pharmacy automation supplies

pharmacy Development services

pharmacy software reviews

pharmacy Times

phi Delta chi pharmacy faternity

poc network Technologies, Inc.

prince of peace-Tiger balm

purdue pharma L.p.

pure encapsulations, Inc.

Qs/1

Qualitest pharmaceuticals, Inc.

r.J. Hedges & associates

relayHealth

retail management solutions

rexam Healthcare

roche Diagnostics

rx skin Therapy

rX systems Inc.

rX30 pharmacy system

rXinsider

rxmedic

rxselect, powered by ppoK

scriptpro pharmacyautomation

sharps compliance Inc.

smith Drug company

speed script pharmacy systems

and services

speer Laboratories

spenco meclical corporation

stone river pharmacy solutions

surescripts

sykes + company, p.a.

Telemanager Technologies

Teva pharmaceuticals usa

The Harvard Drug Group

Top rx, Inc.

True-Dose

u.s. pharmacist

upsher-smith Laboratories Inc.

us nutrition Inc.

vaxserve

voiceTech Inc.

Wolters Kluwer Health

Zarbee’s Inc.

offers• Displays showcasing the many facets of the

community pharmacy marketplace• Live demonstrations for invaluable hands-on

experience• opportunities to meet key industry contacts who

can spur ideas that help grow your business• colleagues in consultation—learn revenue-

building ideas from the real world• Idea exchange with sales personnel to help grow

your business• cost-effective, one-stop shopping for owners,

managers, and purchasing agents• face-to-face networking opportunities with

vendors and colleagues• Learning opportunities about new

pharmaceuticals• first looks at new and innovative products and

services

The NCPA Trade Exposition is the most powerful and productive trade show in the pharmacy industry. It is your best opportunity to secure the very latest in quality products and services.

Page 13: Preliminary Program - NCPA | National Community Pharmacists

1. Online www.ncpanet.org2. Secure (fax) 703.683.04843. Phone 800.544.7447

4. Mail NCPA, 100 Daingerfield Road, Alexandria, Virginia 22314 Attn: NCPA Conventions

PRE-REGISTRATIONDEADLINE

October 5, 2012

Four Easy Ways to Register:

q yes q noo mail o fax o pharmacy times o othero email o prior Attendee o america’s pharmacist

† ncpa membership no. † graduation year, if student

† last name † first name † nickname for badge

† company/organization

† street Address † city/state/zip

† daytime phone † fax † e-mail

† emergency contact name † phone number

guest name or team member name nickname for badge

name of primary buying group/cooperative or wholesaler

how did you hear about us? (check a box) send add’l information from exhibiting companies

Attendee Information (Required fields †)

over 8

† card number

† expiration date † security code

† cardholder name (please print) † cardholder signature (required)

Enclosed check made payable to NCPA for $________ (in U.S. funds, drawn on a U.S. bank) Charge $________ to my credit card (card will be charged immediately):

American Express Discover MasterCard Visa

Method of Payment (Required fields †)

2012 Convention Registration FormNCPA’s 114th Annual Convention and Trade Exposition

San Diego Convention Center • San Diego, CA

October 13–17, 2012

#

Page 14: Preliminary Program - NCPA | National Community Pharmacists

Registration Fee InclusionsFees for the majority of registration categories include entrance to all educational

sessions (Saturday–Tuesday), Colleagues in Consultation (Monday and Tuesday),

student programming (Saturday), symposia meals (Sunday–Tuesday), exhibit hall

(Sunday–Tuesday), opening night reception (Saturday), continental breakfasts

(Sunday–Tuesday), exhibit hall reception (Sunday) and lunches (Monday and

Tuesday), and closing night reception (Tuesday).

Please note that fees for the Spouse/Guest and Team Member registration

categories do not include C.E. credits.

Registration DeadlinesComplete and return the NCPA Convention Registration Form by the date

indicated with the full amount required. Incomplete forms will not be accepted,

and discounted fees will not be honored for forms received after the indicated

discount registration deadlines.

Advance registrations will be accepted for forms with postmarks no later than

October 5, 2012, after which all registrations will be accepted and processed on

site only.

Cancellation PolicyCancellations must be submitted in writing and received by October 5,

2012. Cancellations should be addressed to NCPA, 100 Daingerfield Road,

Alexandria, Virginia 22314, Attn: NCPA Conventions. Registrants also may send

cancellations via email ([email protected]). A $100 processing fee

will be charged for each cancelled registration, and refunds will not be issued for

cancellations received after October 5, 2012, or on site. Refunds also will not be issued

for “no show” registrants. Authorized refunds will be issued thirty (30) days after

the close of the NCPA convention.

Liability Waiver and Convention Policies (Please read and sign)

I acknowledge that I am physically able to take part in all convention activities, such

as educational sessions and special events. I assume full responsibility for my own

well-being and have chosen to participate in the NCPA 2012 convention of my own

free will. In case of damage or injury to myself or my personal property, I will in-

demnify and hold harmless NCPA and its officers, directors, employees, agents, and

members and bear all costs they incur for all loss, expense, damage, cause of action,

claims, or demands of whatever kind and nature, including judgments and interest.

I consent to be photographed and grant permission for 2012 convention photo-

graphs to be used by NCPA staff for promotional purposes.

A $100 processing fee will be charged for each cancelled registration, and re-

funds will not be issued for cancellations received after October 5, 2012, or on site.

Refunds also will not be issued for “no show” registrants. Authorized refunds will

be issued within thirty (30) days after the close of the NCPA convention.

My signature below indicates that I have read, understand, and agree to abide

by the liability waiver and NCPA convention registration policies outlined above.

signature

NCPA Registration Policies/Procedures

Regular On-Site

After 6/15/12 After 10/12 Totals

Pharmacist Owner/Manager Member (amo) $745 $1,000

Non-Member* (anmo) $995 $1,410

Staff Pharmacist Member (ams) $445 $845

Non-Member* (anms) $620 $1,040

Pharmacy Technician Member (atec) $410 $445

Non-Member* (antec) $485 $530

Pharmacy Resident Member (ares) $275 $325

Non-Member* (anres) $300 $345

Student Member (ast) $150 $150

Non-Member* (anst) $200 $200

Dean/Faculty Member (ad) $275 $275

Spouse/Guest

Member (msg) $430 $485

Non-Member (nsg) $505 $560

Team Member

Member (mtm) $430 $485

Non-Member (ntm) $505 $560

One-Day Registrant Member (per day) (dm) $515 (Pharmacists Only)

Non-Member (per day) (dn) $660

Day(s) attending: q Sat. q Sun. q Mon. q Tues.

Non-Exhibiting Representative Member (acne) $2,000 $2,000

Non-Member (acnne) $2,295 $2,295

Exhibit Hall ONLY (pharmacist attendees only) $30 $30

Day(s) attending: q Sun. q Mon. q Tues.

NASPA-Affiliated State Association Executive (astex) ........ (complimentary) Check here: Convention registration fee does not include hotel room costs. Please reserve and guarantee your sleeping room on the enclosed Housing Request Form.

* A portion of your registration applies automatically toward your first year of NCPA membership. TOTAL

Registration Fees

Page 15: Preliminary Program - NCPA | National Community Pharmacists

o Registrant o Exhibitor

† last name † first name

† company/organization

† street Address † city/state/zip

† daytime phone † fax † e-mail

Attendee Information (Required fields †) Only one hotel room per form. Please make copies if necessary.

† card number † expiration date † security code

† cardholder name (please print) † cardholder signature (required)

Hotel requires a first-night deposit (room and tax) to guarantee reservations. Reservations must be cancelled at least 72 hours before arrival date to avoid loss of deposit.

Charge $________ to my credit card (card will be charged by the hotel approximately two-three weeks prior to convention):

American Express Discover MasterCard Visa

Method of Deposit (Required fields †)

2012 Convention Housing FormNCPA’s 114th Annual Convention and Trade Exposition

San Diego Convention Center • San Diego, CA

October 13–17, 2012

Marriott Marquis San Diego Marina $249 Single or Double —plus applicable taxes

arrival date departure date

Room Information Please provide the names of all persons (up to a maximum of 4) to occupy the room and indicate the room type below.

Honored based on availability at check in: o single o double (2 ppl/1 bed) o double/double (2 ppl/2 beds)

Special Requests o I require an ADA accessible room. I may need special assistance from hotel in the event of an emergency.o Other needs (Describe on separate sheet)

Hotel

1. Online www.ncpanet.org2. Secure (fax) 703.683.04843. Phone 877.622.3056

4. Mail NCPA, 100 Daingerfield Road, Alexandria, Virginia 22314 Attn: NCPA Conventions

HOuSING REGISTRATIONDEADLINE

September 7, 2012

Four Easy Ways to Register:

#

Page 16: Preliminary Program - NCPA | National Community Pharmacists

100 Daingerfield RoadAlexandria, VA 22314-2888

NCPa’s 114th aNNual CoNvENtioN aND traDE ExPositioN San Diego Convention Center | San Diego, CA | October 13-17, 2012