PREDICTING NEWS TRENDS

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PREDICTING NEWS TRENDS Denis Bonnay, respondi François Erner, respondi Quoc-Trieu Le, Paris Dauphine University The Predictive Power of Panel Data

Transcript of PREDICTING NEWS TRENDS

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PREDICTING NEWS TRENDS

Denis Bonnay, respondiFrançois Erner, respondi

Quoc-Trieu Le, Paris Dauphine University

The Predictive Power of Panel Data

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PREDICTING NEWS TRENDS

Denis Bonnay, respondi

François Erner, respondi

Quoc-Trieu Le, University of Nanterre

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INTRODUCTION

Trending topics come and go.

It is not so difficult to get to know the

trending topics of the day - they are all

over the internet for us to see. The

common web listening solutions provide

detailed quantitative insights - or we

could just look at google trends or the

“most read” columns in news outlets.

But is it possible to predict the trending

topics of tomorrow? Of course, this is

partly an elusive grail. What’s hot

tomorrow depends on events in the

world which are beyond our predictive

power. But among the sparks, we can try

to work out which ones are most likely to

catch alight. This may be what marketing

in general, and online marketing in

particular, is all about: identifying and

understanding the right spark at the right

time and place.

Web listening data is channel-centric: we

might know everything that gets

published as post, tweet or review, but

we don’t know much about what the

audience has been for the content

posted. By contrast, access panels

provide people-centric data. But in an era

of big data, do we still need it?

The present research reveals that such

panel data has extra predictive value.

More precisely, we show on a case study

in news trends prediction that adding

panel tracking data to web listening type

of data enables us to make more

accurate predictions of news trends.

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BACKGROUND

Web listening versus access panels:

two approaches to data collection

Data collection over the internet is

typically channel-centric. Web listening

targets certain information channels, such

as forums, social networks or e-

commerce websites. Programming

crawlers or simply connecting to APIs,

data scientists and researchers harvest

and analyze content produced on those

platforms as posts, tweets or reviews.

Similarly, a service such as Google Trends

lets us know about queries on Google’s

search engine from all over the world. We

don’t know much about who has

produced the content, but we get a

panoptic view of everything said through

the channel.

Web listening data has much to

recommend. It is big. It is diverse as well

as spontaneous. It is readily available and

more or less free. Such are the benefits of

channel-centric data collection:

everything that goes through the pipe is

there for us to collect.

By contrast, data collection in traditional

survey research is people-centric.

Surveys tell us about respondents’ habits

and thoughts, declared behavior and

attitudes. The same holds true of

innovative solutions deployed by access

panels which are based on the Internet of

Things or tracking devices. With older or

newer technologies, access panels

provide detailed information about the

persons who relate in certain ways to

products and services or trends.

Compared to web listening data, panel

data is usually smaller. It has to be

produced or at least recorded, and it has

to be paid for. All those hindrances come

with being people-centric, at least in the

business model of access panels. But one

obvious asset is that panel data is not just

free-floating information on the web, but

data about people. Thanks to panel data,

we know who the people are.

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A PREDICTIVE CHALLENGE

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Channel-centric and people-centric data

collection may thus seem to supplement,

rather than to rival, one another. But

maybe this view is too irenic, and as there

is already so much that web listening can

provide us with, we don’t really need

people-centric approaches anymore, at

least when it comes to knowing the

digital world? Or, to the contrary,

knowing who the people are does give

us something which listening to the web

does not? We tackled this question by

looking at news trends, a typical matter

of inquiry for web listening.

In order to tell the difference between a

niche phenomenon and a growing trend,

instead of only counting publications,

one would probably need to know, for

example, how diverse are the people

who start reading about a given topic, or

whether people have shown interest in a

similar topic in the past.

Is this intuition correct? The question is

complex, and there are many possible

ways to try and answer it. We built simple

predictive models of news trends and

looked at which models do better.

Do models, which rely not just on

channel-centric data, but also on people-

centric information sources, outperform

models fed only with channel-centric

data?

We set up a basic model to predict news

trends, using only crawling data, and

refined it by subsequently adding

audience measurement data and finally

panel data.

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METHODOLOGY

Our study covers news reported in the

top 60 news websites in the UK from

mid-September 2018 to the end of

December 2018. Those websites

correspond to very different outlets,

ranging from tabloids such as The Sun to

well-established journals such as The

Times, also including regional titles such

as the Birmingham mail. Moreover, the

news observed originated from

newspapers, radio, and TV but also pure

players and portals such as AOL. The

most visited website was bbc.com.

Data collection was based on 2 000

respondi panel members in the UK, who

agreed to install a software which

monitors their online activity and in

particular, tracks the URLs of all the web

pages they visit on their desktop. Our

corpus consisted of all articles read at

least once by our panelists on one of the

60 news websites. This represents 89 916

different articles, for a total of 279 639

pageviews. In order to determine which

topics were addressed in an article, we

used IBM Watson’s natural language

processing abilities. For the analysis, we

selected 15 topics which were

popular over the period, ranging from

politics (“Brexit”) to celebrities (“Kim

Kardashian”) or corporations (“Google”).

Topics were split between “Train” and

“Test”. The thirteen “Train topics” were

used to train our predictive models. The

remaining two “Test topics” were used to

test the accuracy of the models. For the

latter, we chose two topics that have

dominated the news in the respective

period: “Kavanaugh”, Trump’s pick for the

Supreme Court, and “Russia”, as a general

topic. In order to keep this paper concise,

we’ll focus on the topic “Russia” to

illustrate the outcome of our research.

It was vital here to obtain real behavioural

data because when it comes to internet

usage, declarative data may be biased or

inaccurate (even if you are ready to face

the truth, it is difficult to estimate the time

you spend online each day, on every

website, every app etc.).

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Our prediction task entailed predicting

the number of views for a given topic on

day d+1 on the basis of information

available no later than day d. In order to

do so, we used generalized linear models

with different predictor variables.

The first model, dubbed the Crawler

Model, only had predictor variables

corresponding to publicly available data,

which could be collected by a simple

web crawler, such as the number of

articles which had been published on the

topic at various periods of time.

Thus, our Crawler Model is based on

channel-centric data collection: every

publication which appeared on one of our

top sixty outlets is recorded and may be

used in the prediction task. A slight

qualification is in order though: because

we only scraped URLs in our data base,

“publication” always means “publication

which was read at least once by a

respondi panel member”. This is slightly

different from a pure web listening

approach, but discarding unread articles

probably makes things more accurate –

we only pay attention to news which has

been read.

The Predictors

1. Crawling Data

Predictors based on publicly available

information that anyone can get by

scraping webpages

2. Insider Information

(basic audience measurement)

Predictors based on information only

available to the stakeholders:

view counts on articles

3. Panel Data

Wo reads what?

Who has read what?

Socio-demographics of viewers

Individual history of viewers

The Models

1. Crawler Model

1. Crawler information

2. Insider Model

1. Crawler information

2. Insider information

3. Panel Model

1. Crawler information

2. Insider information

3. Panel data

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THE PREDICTIVE MODELS

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We tested the model about a specific

news topic and got the following

prediction. The red “reality” line below is

what we actually measured in our data,

and the blue one is the predicted one.

This first model follows the general trend

but is rather inaccurate; the peaks tend to

be under or over estimated.

Crawler information

• How many articles have been published the day before?

• How many articles have been published three days before?

• How long ago has the last article on the topic been published?

The Crawler Model

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reality

Crawler Model

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The second model resorts to Google

analytics type of data, typically

pageviews. We call it the Insider Model,

because it relies on data which is not

publicly available but which

stakeholders, in this case the news

outlets, have access to with respect to

their own website and could agree to

share.

Note that our models are cumulative: the

Insider Model uses all variables that the

Crawler Model had access to, plus some

more variables, such as the number of

views for articles about the topic of

interest over various time spans.

The Insider Model is still channel centric,

but what we know about the channel

now includes information about traffic,

which is usually not publicly. Again, to be

clear, the view counts we use are of

course not actual Google Analytics

figures, but their equivalent in our setting,

that is the number of panel members

who viewed an article on the topic.

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The Insider Model is closer to reality. The

prediction has been improved: the blue

line is most of the time closer to the red

one than the green one.

However, even if this model less

undershoots than the previous one, it still

misses the point in some occasions (end

of September/end of December for

instance).

Crawling information

+ Insider information (basic audience measurement data)

• How many people read about the topic the day before?

• How many people read about the topic three days before?

The Insider Model

reality

Crawler Model

Insider Model

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The third model, the Panel Model,

benefits from people-centric data

collection and is fed with information

about respondi panel members which

was kept hidden from the previous two

models. The relevant information is

twofold: First, there is socio-demographic

information: who read about this or that

topic. Second, there is information about

individual histories, regarding, for

example, whether a given person read

about this or that topic before.

Socio-demographic and individual

historical data are a typical asset of

people-centric data collection: we know

who does what over time, instead of only

seeing the effects of people’s actions as

web listening does.

Almost everywhere the prediction

obtained through the Panel Model

outperforms all the other predictions.

Hence, panel prediction allows for some

granular adjustments over the Insider

Model.

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The output of our three models on the

test topics are displayed in the picture

below. The x-axis is time, the y-axis is

topic popularity, as measured per the

number of panelists who read about the

topic on a particular day. The red curve

corresponds to the actual evolution of

topic popularity over time.

Crawling information

+ Insider information (basic audience measurement data)

+ Panel data

• How many articles does this person read per day?

• Did this person read about the topic over the last 5 days?

• How many similar persons read about the topic the day before?

The Panel Model

Panel Model

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reality

Crawler Model

Insider Model

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The green, blue and pink curves display

the prediction of our three models,

respectively the Crawler Model (green),

the Insider Model (blue) and the Panel

Model (pink). Since the red curve

corresponds to the true number of

people who read about the topic, the

closer a prediction curve is to the red

curve, the better the model is.

The Crawler Model tends both to

undershoot (the early October peak) and

overshoot (underestimating the sharp

decline in popularity). The Insider Model

makes things much better. Probably

because it has access to actual viewer

counts, it can better calibrate the intensity

of peaks. Intuitively, knowing how many

viewers a given

number of articles generated in the past

is helpful when predicting how many

viewers today’s articles will result in

tomorrow. But then, the Panel Model (pink

curve) still improves on the Insider Model.

Intuitively, this might stem from the fact

that the Panel Model has information

about the demand side of the story, when

the Crawler Model only knows about

supply.

The chart below displays the relative

importance of each predictor variable in

the Panel Model. Individual history

variables (topic interest and news

interest) play a major role, and peers’

interest also matters. Thus, the improved

quality of predictions of the Panel Model

does seem to come from audience

knowledge.

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THE RESULTS

0 20 40 60 80 100 120 140

pub_1

pub_3

recency

views_1

views_3

news interest

topic interest

peers interest

Relative importance of predictors in the Panel Model

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The main take-away of the present

research is that channel-centric data

collection and people-centric data

collection do supplement one another:

Panel data proved useful in predicting

trends, on top of pure web listening data.

However, our results are based on a

particular case study and on specific

modeling choices. They would need to

be replicated in other settings.

Finally, beyond the methodological point

we wished to make, the models we used

have interest on their own right and could

be further elaborated with a description

of the environment (type of media, type

of interests, etc.). They pave the way for

newsroom monitoring tools, and they

could also be used as PR solutions to

simulate the effects of media campaigns.

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CONCLUSION

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Authors

DENIS BONNAYHead of Data Sciencerespondi

Denis Bonnay is an associate professor in the philosophy department at Paris Nanterre University, with a specialization in logic, philosophy of science and philosophy of statistics. He is also a data scienceconsultant for respondi, where he is dedicated to developing researchmethodologies for the new kind of data market researchers have accessto, in particular behavioral data. As a former student at Ecole Normale Supérieure(Paris), he has an MSc in Logic & Foundations of Computer of Science (Université Paris VII) and a PhD in Philosophy of Science (University Paris I).

FRANÇOIS ERNERChief Innovation Officerrespondi

François is responsible for Research & Development at respondi. François holds a doctorate in sociology from the Institut d'EtudesPolitiques de Paris, is an engineer from Ecole Centrale Marseille and was, among other things, the founder and president of a French market research company.

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QUOC-TRIEU LEParis Dauphine University

Quoc-Trieu Le is a graduate student in applied mathematics at ParisDauphine University with an actuarial science major. He worked on the news trend project as part of a six months internship at respondi.

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