PRE-SALE & AFTER-SALE VirtualAssistedSelling
Transcript of PRE-SALE & AFTER-SALE VirtualAssistedSelling
*If using an Android device, simply say “Hey Google, Open Google Lens” to scan the QR Code.If using an iPhone, simply open your camera to scan the QR Code.
HOURS OF OPERATION10 a.m. to 7 p.m. Eastern Time 7 days a week
PRE-SALE & AFTER-SALE
Virtual Assisted SellingREADY TO SUPPORTDedicated team members are ready to answer product questions from Retail Sales Associates and customers.Call or text to be connected with a direct LG support team contact.
Scan* the QR code to go to the LG Expert Virtual Retail Services website:
https://www.lg.com/us/expert
VIRTUAL RETAIL SERVICES SUPPORTCall or Text
(678) 274-5175
Click for LG Product Training on the Best Buy Learning Network
Virtual Retail Services
Consumer Support
LG’s Customer Interactive Center is ready for your inquiries.
7AM – Midnight CST (800) 243-0000
Click the icons to connect.
Ask the Community
LG ChatbotTwitter Facebook Email Telephone
Digital Pocket Guide
Access the 2021 Home Appliances digital catalog for the complete lineup of LG, LG STUDIO and LG
SIGNATURE appliances, including vacuum and air care.
HOME APPLIANCE COLLECTION
Product Learning & Development
Engage in what matters most by accessing training material, participating in promotions and earn points for prizes. Virtually interact with brand subject matter experts.
REACH LG
These pages feature quick links to the LG resources you need for pre-sale and after-sale support. Simply click a red button or icon to open the link.
Discover LG Promotions
Save big on appliances, TVs & home entertainment and cell phones you want most with LG special sales, offers and promotions.
KITCHEN PROMOS
LAUNDRY PROMOS
PROMOTIONSOnline Rebate Center
Find utility rebates in your area.
UTILITY REBATE FINDER
Parts & Accessories
Find genuine LG replacement parts & accessories.
LAUNDRY VACUUMKITCHEN
LG Home Appliances YouTube Channel
Subscribe to our YouTube channel to stay in-the-know.
EXPERIENCE LG
Online Resources
Visit our support page where you can download spec sheets, manuals & documents, installation guides, product information and more.
Manuals & Documents Installation Guides
Software & Drivers
Find Service Center
Warranty Information
Request a Repair
Help Library
Document Upload
Parts & Accessories
PRODUCT SUPPORT
OCT2021
REFERENCE & RESOURCES PRE-SALE SUPPORT
Refrigeration LaundryMeasure Twice, Order Once
Step-by-Step measuring process to help ensure a successful delivery and installation. MEASURING TOOL MEASURING TOOL
WATCH VIDEO WATCH VIDEO
Coming soon
WATCH VIDEO
WashTower™ with Center Control™ Installation
Get expert tips on how to Install the LG WashTower™ with Center Control™.
QUICK INSTALL GUIDEINSTALLATION MANUAL Coming soon
What Accessories Do I Need to Buy?
Our collection of quick reference Accessory Guides (cheat sheets) will help ensure you have what you need for a successful installation.
Laundry
ACCESSORY GUIDE
Refrigeration
ACCESSORY GUIDE
Dishwashers
ACCESSORY GUIDE
Cooking
ACCESSORY GUIDE
OCT 2021
REFERENCE & RESOURCES PRE-SALE SUPPORT
How to Reverse Dryer Doors
WATCH VIDEO
Servicers by Zip Code
Find an LG Authorized Service Center near you by entering your address or zip code. If your product is covered by the LG warranty, conveniently request repair service online.PRODUCT SERVICE
HA Troubleshooting
Search for terms such as “water tastes bad”, “frost buildup” or “not enough ice” to get step-by-step troubleshooting.
HELP LIBRARY
Service / Dealer Support Line
Direct line to Service Dealer support
800-220-0215 [email protected]
Delivery Agent Install Videos
WATCH THE VIDEOS
Refrigeration Water & Air Filter Finder
Enter your Refrigerator Model to find the air or water filter that fits your unit.
FILTER FINDER
Customer Support YouTube Channel
Subscribe to this channel to see LG's latest videos to help you troubleshoot product issues.
YouTube
OCT 2021
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REFERENCE & RESOURCES AFTER-SALE SUPPORT