Pradhan Mantri Fasal Bima Yojana · Q. How can a user register on the portal for the first time? A....

Crop Insurance Portal V1 / User - Insurance State Head

© Copyright of Government of India | Department of Agriculture 1

User : Insurance Company

Pradhan Mantri Fasal Bima YojanaMinistry of Agriculture & Farmers Welfare


INTRODUCTION:

2© Copyright of Government of India | Department of Agriculture

CropInsuranceisanintegratedITsolutionandaweb-basedecosystemtospeedupservicedelivery,unifyfragmenteddatabases,achieveasingleviewofdata,andeliminatemanualprocesses.CropInsuranceprovides insuranceservicestofarmersfasterthanbefore.

Pradhan Mantri Fasal Bima Yojana is an effective initiative taken by the Ministry of Agriculture andFarmers Welfare, Government of India. This project paves way for a farmer to get his crop insuredand resolve queries and concerns with the help of the web portal. This portal allows variousdepartments of the Government of India to disseminate information about various schemes andprograms being run for the benefit of the farmers.

InsuranceStateheadisoneoftheprimeusersofthePMFBYportal.ThemainrolesandresponsibilitiesofaInsuranceStateheadarelistedbelow–

● Tomanageusersbyassign/deleting/transferringcandidates● Tomonitorportalanduserrelatedreports● ToaddUTRandmanagepayment● Tomanageclaimsandcroplossreports

YoucanaccessPMFBYportalbyvisitingportallink:http://pmfby.gov.in/.

RESPONSIBILITIESANDAUTHORITIES:

IntroductiontoUserHierarchy:(InsuranceStateHead);

Hierarchyflow:

InsuranceHQ>InsuranceHQUser>InsuranceStateAdmin>InsuranceStateUser

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• InsuranceHQwillregister“InsuranceHQUser”

• InsuranceHQUserwillregister“InsuranceStateAdmin”foreachState

• InsuranceStateAdminwillregister“InsuranceStateUser”foreachstate.


© Copyright of Government of India | Department of Agriculture

How to Login?

LOGINANDREGISTRATION:

Q.WhichbrowserisbesttoaccessthePMFBYportal?A.TheportalrunsonInternetExplorer9+,MozillaFirefoxandGoogleChrome.Thewebsite isalsomobilefriendlyandtheuserscanaccessitontheirmobilephones.

Q.Howcanauserregisterontheportalforthefirsttime?A.Anyusercanregisterontheportalthrough3ways–1.Self-Registration2.UserCreation3.LoginusingOldUserID

SELFREGISTRATION:

Q.Whatistheprocesstocompleteself-registrationonthePMFBYportal?A.Theuserneedstoclickon‘Register’toregisterthemselvesontheportalandthenentertheOfficialinformationandPersonalinformation.Theuserhastoverifyhis/herAadharnumber(automaticallyverified)andalsoverifythemobilenumber(OTPVerification).TheregistrationwouldbeapprovedbytheupperhierarchyandtheuserwouldbenotifiedthroughanSMSandaemailuponapproval/rejection.

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Q.Howwouldausergettoknowiftheself-registeredapplicationisapproved/rejected?A.Alltheself-registrationswouldbeapprovedbytheupperhierarchyoftheuserandtheuserisnotifiedthroughanSMSandanemailuponapproval/rejection.

Q.Willtheupperauthoritiesknowaboutmyself-registeredapplication?A.TheupperauthoritieswillalsobenotifiedthroughanSMSandamailabouttheself-registeredapplications.Theupperauthoritiescanapprove/rejecttheself-registeredapplicationfromhis/herUserConsoledashboard.

Q.Myself-registeredapplicationgotapproved.HowdoIlogin?A.Theoptionto‘SignIn’isprovidedatthetoprightportionoftheportal.Theuserneedstoclickon‘Signin’optionandhastoentertheregisteredmobilenumberandpasswordsetatthetimeofself-registration.

Q.IsAadharverificationmandatoryinselfregistrationwhilefillingthePersonalInformation?A.Yes.AadharverificationismandatoryaspertheguidelinesofGovernmentofIndia.

Q.WhattodoifAadharnumberisnotgettingvalidated?A.IfincasetheAadharnumberisnotgettingvalidated,wewouldrequesttheusertocrosschecktheAadharnumber. IftheAadhariscorrectandtheportaldoesn’t validatetheAadhar,thenwaitforsometimeorreloadtheportal.

Q.WhattodoiftheOTPisnotbeinggenerated?A.Werequesttheusertowaitforsometime,clickuponresendOTPandtheOTPwouldbesentagainautomatically.HoweverweareworkingonsendinganOTPrequestthroughacall.Thefeaturewouldbeactiveshortly.Inmeantime,ifyouhaven'treceivedthemessageofnewpassword,butarebeingregistered,youcanregeneratethemessagebygoingtosigninandclickinguponforgotpassword.

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OLDUSERSIGNIN:

Q.Whatdoes‘OldUserSignin’mean?A.‘OldUserSignin’allowstheuserswhohaveaccesstothepreviouscropInsuranceportaltologintothenewPMFBYportalusingtheirpreviouspassword.

Q.HowcanauserloginusingtheOlduserID?A.Theoptionto‘SignIn’isprovidedatthetoprightportionoftheportal.Theuserneedstoclickon‘Signin’option.Theusershouldthenclickon‘LoginwitholduserID’option providedatthebottomto loginusingtheOlduserID.

Q.WhatistheprocessofloginusingtheOldUserID?A.Theuserneedstoclickon‘Signin’optionprovidedatthetoprightcorner.Theusershouldthenclickon‘LoginwitholduserID’optionprovidedatthebottom tologinusingtheOlduserID.TheuserisexpectedtoselecttheStakeholderandCategorytypetoproceedfurther.Thefollowinginformationfieldswouldbeopened basedontheStakeholderandCategorytypeentered.TheuserhastoentertheoldpasswordtoproceedfurtherwiththeloginprocessandentertheOfficialInformation.VerificationprocessforAadharandmobilenumberneedstobecompleted.

Q.DoesOldUserSigninrequireapproval?A.No.IftheuserusestheOldUserSigninoption, heorshewouldnothavetobeapprovedbyanyhigherauthorities.

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Q.IsignedinusingmyOldUserIDandIamregisteredasaBranchuser.HowcanIchangeit?A.WhenauserentersthePMFBYportalusingtheOldUserSignoption,he/sheisregisteredasBranchUserasdefault.Iftheuserwishestochangeit,he/shecanasktheupperhierarchytoassigntheappropriateroletothem.Forexample,aBranchheadregisteredasaBranchUserbydefaultcanasktheStateAdmintoassignhim/hertheappropriaterole.TheStateAdminwouldbeabletoassignrolestousersthroughtheUserConsoledashboard.

Q.IdonothaveanofficialemailIDtoenterinthepersonalinformationsection.WhatshouldIdo?A.Theusercanenterhis/herpersonalemailIDinacasewhereofficialemailIDisnotavailable.HowevertheemailIDcanbechangedanytimefromtheprofilesettingsoftheuser’saccount.

Q.Mymobilenumberisnotgettingverified.WhatshouldIdo?A.Pleasemakesurethatthemobilenumberisenteredcorrectly.Onlyoneusercanregisterusingamobilenumberandmultipleuserscannotenterthesamemobilenumberontheportal.

Q.IreceivedanSMSaboutmyself-registrationapproval.WhatshouldIdonext?A.Theuserneedstoclickon‘Signin’optionprovidedatthetoprightcorner.Entertheregisteredmobilenumberandthepasswordsetatthetimeofregistration.Enterthecaptchaandclick‘Login’to logintotheportal.

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Q.Idonotrememberthepasswordsetduringregistration.WhatshouldIdo?A.Theuserneedstoclickon‘Signin’optionprovidedatthetoprightcorner.Theusercanclick‘ForgotPassword’optionandentertheregisteredmobilenumber.ForOTPverification,theusercanselectthemeansofreceivingOTPeitherthroughanEmailorSMS.TheusercanentertheOTPandclick‘Verify’.IncasetheuserdoesnotreceivetheOTP,he/shecanclickthe‘Resend’option.

USERCREATION:

Q.WhocancreateauseratthePMFBYportal?A.ThecreationofusersonthePMFBYportalisbasedonthehierarchysystem.Theuserfromacertainlevelofhierarchycancreateauserfromthelowerhierarchy.Forexample,theInsuranceheadquarterusercreatesaStateAdminandaStateAdmincreatesaStateUser.

Q.IsAadharnecessarywhilecreatingauser?A.No.Whenauseriscreatingauserofhigherhierarchy,theAadharisnotnecessaryastheuserwhoiscreatinghastotaketheresponsibilityoftheuserbeingcreated.

Q.Idon’thaveanAadhar.HowcanIaccessthePMFBYportal?A.IfincaseauserdoesnothaveanAadharcard,he/shecanasktheuserattheupperhierarchyleveltocreateauser.AadharisnotnecessaryinUsercreationwhereasitisnecessaryincaseofSelfregistration.ThesameisrequiredtobedoneforInsurancecompaniesandGovernmentofstatessuchasMeghalaya,AssamandJammu&Kashmir,inabsenceofaadharcardofusers,youmayaskupperhierarchiestoregisteryou.



Q.WhatistheprocessofUserCreation?A.Ifauserwishestocreateauseroflowerhierarchy,he/shecanaccesstheuserconsoleafterloggingintotheportal.ThereisanoptionintheUserConsole‘CreateUser’whichallowstheusertocreateauser.ByfillingtherequiredinformationsuchasGeneralandPersonalInformation,theusercanbecreated.TheuserwhoiscreatedwillbenotifiedthroughanSMSandemailandthecredentialsrequiredtologinwouldalsobementionedinthesame.

Q.Ifauseriscreated,howwouldhe/sheknowthepasswordtologin?A. TheuserwhoiscreatedwillbenotifiedthroughanSMSandemailandthecredentialsrequiredto loginwouldalsobementionedinthesame.Theusercanhoweverchangethepasswordsetbyaccessingtheprofilesettingsafterloggingin.

Q.IhavecreatedauserandtheuserhasnotreceivedanySMS.WhatshouldIdo?A.Duetopoortelecomservices,themessagedoesnotgetdeliveredsometimes.Inthiscase,wewouldrequesttheusercreatedtosigninusingtheregisteredmobilenumberandclickthe‘Forgotpassword’option. AnewpasswordcanbesetafteranOTPverificationontheregisteredmobilenumber.WearealsoworkingonasystemthatcansendOTPthroughaphone callonrequestbytheuser.Thefeaturewouldbeavailablesoon.

Q.Iamtryingtocreateauserandtheportalshowsanerror‘Useralreadyexists’.WhatshouldIdo?A.Theportaldoesnotallowsinglemobilenumberformultipleaccounts. Incaseofcreatinguser,thiserroroccursasthereisahighprobabilitythattheusermighthaveregisteredhimself/herselfalready.Wewouldrequesttheuserfacingtheerrortocheckthe‘PendingApplications’tabintheUserconsole.Iftheuseryouwishtocreatehasalreadyselfregisteredhimself/herself,youcandirectlyapproveitfromtheUserConsole.




How to Sign In Step by StepStep - 1

You will notice at the top right side of the landing page. If you are an old user, click on ‘Sign In’ to access the portal.


Clickheretosign in


Enter your Login ID

Enter your Password

Click “Forgot Password” If you forgot your password

Step - 2

Click “Refresh Button” to get new captcha


Enter the Login ID and Password to login to the portal. Click Forgot password if you forgot your password. It is mandatory to enter the captcha before logging in.


How to Register as a Old User Step by Step

Step - 1

You will notice at the top right side of the landing page. If you are an old user, click on ‘Register’ to access the portal.


Click here to “Register”


Step - 2

Click here if you are an old user.


Click on ‘Login With old User ID’ if you are an old user and wish to login to the portal.


Fill the required details and click ‘Proceed’ to continue.


Step - 3

Select User type, User Category, Bank, State, District, and Branch and enter your password. Click ‘Proceed’ to continue.


Step - 4


User need to fill Official and Personal Information

After entering the Official information, the user is expected to enter the Personal information. The Aadhar number is mandatory and is verified automatically whereas the mobile number is verified through an OTP verification.


Step - 5

Click here to cancel


Click here to proceed

After entering the Official information, the user is expected to enter the Personal information. The Aadhar number is mandatory and is verified automatically whereas the mobile number is verified through an OTP verification.


Click ‘Agree’ to proceed further


Read the Agreement and Policy section and click on ‘Proceed’ to continue.


mplete


Click ‘Start’ to complete your profile


How to fill Personal Details Step by Step

Step - 1

The user will see a profile as shown in the picture. The user is expected to fill all the details to complete the profile.

Insurance Company State Head


User Category

User need to fill all the required details to complete profile


Step - 2

Click here to change profile picture


Click here to verify your phone number

Click the pencil icons shown in the figure to change your profile picture. To verify your mobile number, enter your mobile number and click on ‘Verify’


Step - 3

requestClick here to OTP via call

Click ‘Resend’ receive OTP a


if you wish to gain

after enter-Click ‘Verify’ ing the OTP

The user is expected to enter the One Time Password sent to the registered mobile number to complete the mobile number verification.



User Category

Turn ON email notifications here

Turn ON SMS notifications here

Choose notification preference here

Step - 4

In the System Settings, the user can set preference to receive email and SMS notifications.




User Category

Step - 5

Click ‘Submit’ to confirm your new password


Click here if you forgot your passwordClick here to change

your password

The user is expected to click ‘Change password’ to change his/her password. The user can enter the old password and new password. After confirming the new password, the user can click on ‘Submit’.

The user is expected to click on ‘Forgot Password’ if he/she forgets the password.


Step - 6

Click ‘Next’ to proceed further

Click ‘Skip’ to skip profile completion



User Category

The user can proceed to the next step by clicking ‘Next’ or fill the details by clicking ‘Skip’



How to See Tutorials

Click here to finish the tutorial and proceed further

The user can watch the Tutorial here which displays the functionalities of different modules of the PMFBY portal


Click here to access ‘User Console’

How to Create A User

Step by Step

Step - 1

The user is expected to click ‘User Console’ as shown in the figure for self-registration and to create/manage users.



Click here to Submit

Click here if you forgot Your Password

Step - 2


The user is expected to enter the password to complete the Verification Check. Click ‘Submit’ after entering the password.If the user forgets the password, he/she can click ‘Forgot Password?’


Step - 3

Enter the Stakeholder here

Enter the Category hereEnter the Insurance Company Name here

The user is expected to enter official information as shown in the figure.



Step - 4

Click here to proceed further

Click here to discard entries


The user is expected to enter personal information like Name, Mobile no, Email and Office Landline number.


How to Manage A User Step by Step

Step - 1

The user is expected to click ‘User Console’ as shown in the figure for self-registration and to create/manage users.

Click here to access ‘User Console’



Step - 2

Click here to edit user details

Click here to transfer a user

Click here to assign job to user


In order to manage a user, the user has to tick the checkbox and select the required action. The user can approve or reject a users application, transfer a user, and also assign jobs to a user.


Step - 3

Click here to activate user Click here to view user details

Click here to deactivate user

After clicking ‘Manage User’, the user is expected to tick the checkbox left to the user name to manage a user.



Step - 4

Click here to view deactivated users

Click here to view Active users

Click here to view all users

The user can search all users, active users and deactivated users by applying filters.



Step - 5

Click here to edit user details

The user is expected to edit user details by clicking ‘Edit’ as shown in figure. The user can change Mobile number and Email ID.



Step - 6

Click here to verify mobile number

Enter new Email ID here

The user is expected to enter new email ID and verify the new mobile number by clicking ‘Verify’ as shown in figure.



Step - 7

Click here to assign job


The user can assign a job to any user by selecting the user and by clicking ‘Assign Job’ as shown above.


Step - 8

Select User Category here Enter the IFSC code here Click here to Close Click here to Submit

To assign job to a candidate, the user is expected to fill User Category and State. The user can click on ‘Submit’ to submit the details and ‘Close’ to cancel.



Click here to transfer user

How to Transfer A User

Step by Step

Step - 1

When a user clicks ‘Transfer’, he/she is moved to the ‘Transfer User’ tab. The user can transfer candidates by clicking on ’Transfer’ next to the user name.



Step - 2

Click here to confirm transfer

The user has to transfer all the authorities of the transferred candidate to another candidate to complete the process.



Step - 3

Select User to transfer authorities

The user can select a candidate to whom the authorities will be transferred, from the list as shown in the figure.



Click here to approve pending applications

How to See Pending Approvals Step by StepStep - 1

The user is expected to click ‘Pending Approvals’ to view applications pending for approval. Click the checkbox left to the user name to select a user and take necessary action.



Step - 2

Click here to edit details

Click here to approve application

Click here to reject application

Click here to view application

The user is expected to select the action by clicking on the respective options as shown in the figure.



Click here to see Reports

How to See Reports

Step by Step

Step - 1


The user can check the reports of users from lower hierarchy and track their performance from time to time.


Step - 2


By using specific filters present on the platform, the user can monitor the performance of different users from the lower hierarchy.

Click here to Generate report

Click here to select Date Click here to select Date



Click here to Generate report

Click here to select Date Click here to select Date

By using specific filters present on the platform, the user can monitor the performance of different users from the lower hierarchy.


Click here to see Notifications

How to Verify Notification Step by Step

Step - 1


The Notification can be created and managed by the user under the ‘Notification’ tab


Step - 2

Click here to access Pending Notifications


The Notifications which are sent by the State Heads fall under the category of Pending Notifications tab. The Insurance State Head has the right to raise an objection in the proposed Notification.


Step - 3


Selectschemehere

Click on next button to proceed

To create a new Notification, the user must primarily select the State Season Scheme Year ID by selecting from the list of SSSY IDs


Step - 5

User can search IU crops here


The user can view the Insurance Units under which crops are notified for the season. The user can aslo use the search bar to search certain crops.


Step - 6


User can go to next page by clicking here

User can go to previous page by clicking on previous icon

The user is expected to click Next to continue to the next step


Step - 7

Click here to select district

User can find here Insurance company and premium details here


The user is expected to select the District to view the premium details. the user can also edit the Premium details and end them for approval to the State Government Head. Different Districts ca be selected by clicking the checkboxes present to the left of District names


Step - 8

Clickheretosavedetails


Once the premium details of a certain District are edited by the user, he/she is expected to click ‘Save’ to save the details and proceed further.


Click here to Select District

Step - 9


User can go to next page by clicking here

The next part is Insurance Unit mapping in which there are two steps - Crop IU and Mapping. The user is expected to select the Insurance unit first and view the crops notified under the particular insurance Unit.


Click here to clear the details

Click here to Select District

Step - 10


When the user moves to the mapping tab, he/she can view the crops notified at different regions under the Insurance unit selected in the previous Crop IU step. The user can also make changes in the mapping which would be approved by the State Government Head.


Click here to save details

User can select the district here

Step - 11


By clicking on the name of any region, the regions in the lower level of Insurance units would be opened. For example, if the user clicks on Jaipur district, the tehsils that fall under Jaipur District would be opened. The user can add crops for Insurance and click ‘Save’ to proceed further.


Step - 1

Click here to see Approved Notification


The Notifications that are approved fall into the ‘Approved Notifications’ tab.


Step - 2

Click here to view selection


The ‘View Selection’ tab enables the user to view all the crops selected to be notified at different IU levels.


Step - 3

Click here to select IU Mapping

Click here to search district name


Search Tehsil name here

The user is expected to click different Insurance Unit levels to view the crops notified at that particular IU level. The user can also search for a specific Insurance Unit by using the search bar.


Step - 4

User can find the district wise crop name here


All the selected crops which are notified are displayed with a tick next to different Insurance unit regions. For example, in the given figure Sugarcane is notified in Amber district and Millets is notified in Bassi region.


User can find the premium details here


Step - 6

The user can also view the Premium details by clicking the ‘Premium Details’ tab under View Selection.


User can access to list of policies here

Step - 1


The user can view all the policies of Loanee farmers filled by the Bankers by clicing the ‘List of Policies’ tab as shown in the image above


To see in bulk, user can click here

Click here to approve or reject the details

User can print the policy here

Step - 2


The user can see a list of policies to which UTRs are attached. The user is expected to approve or reject a policy application by selecting the policy by ticking the checkbox left to the policy and then selecting Approve or Reject. The user can also approve the policies in a bulk by clicking the ‘Bulk Approve’ option. The policy can also be printed by the user by clicking ‘Print Policy’ option.


Click here to reject the command

Click here to approve the command

Step - 3


The user is expected to approve or reject a policy application by selecting the policy by ticking the checkbox left to the policy and then selecting Approve or Reject.


User can find Bulk approve status here

Step - 1


insurance users are allowed to approve the policies in a bulk by uploading a document in a predetermined format. The status of these Bulk approval can be seen in the ‘Bulk Approve Status’


Step - 2


Click here to find the Bulk approved list

The user can view the status of the bulk approved claims here. The total number of policies, number of processed policies, processing policies and the number of error policies can be seen here.


Click here to submit the details and proceed further


Click here to cancel the command

Step - 3

The user can upload the file of bulk approval in the format as mentioned. Once the file is uploaded, the user can click ‘Submit’ and move further.


Click here to find the Rejected Policies

Step - 4


All the policies rejected by the Insurance company fall into the category of ‘Rejected Policies’


Click here to attach files


User can click here to print the policies

Step - 5

The rejected policy details can be viewed by the user by clicking on the Policy ID and also can be printed by clicking ‘Print Policy’


Click here to add UTR

Step - 6


The rejected policies should be sent back to the bank along with UTR attachment which is required to send back the premium amount.


Step - 7

Click here to add UTR

Click here to confirm UTR

User can “Raise Flag’ here


The user can add a new UTR by clicking the ‘Add UTR’ option. The UTR can be confirmed by the user by clicking ‘Confirm UTR’ and the user can also raise a flag by selecting the policy and by clicking ‘Raise a Flag’


Step - 8

Click here to select reason

User required to fill UTR No. here

Click here to fill date and time details


The user needs to select a reason for rejection before submitting the rejected policy to the Bank. Once the UTR details are filled, the user can click ‘Submit’


Click here to process claim

How to See Claim Step by Step

Step - 1


To process the Insurance Claims, the user needs to access the claim module by clicking on ‘Claim’ as shown in the figure above.


User can find list of bulk claim here

Click here to find Bulk claim

How to See Bulk Claim


Step by Step

Step - 2

There are two options provided in the Claim module. Bulk Claim and individual Claim. The list of bulk claims can be accessed by clicking ‘List of Bulk Claims’


Step - 3

Click here for any objection

Click here to approve

Click here to print policy

Click here to filter column

Click here to view documents


The user can see the list of bulk claims as shown in the figure above. The user is expected to select the claims by ticking the checkbox left to the Claim and select the appropriate option. The user can approve or object the claims and also print the policies. Functionality of multi-selection is also provided in the ‘Filter Columns’ option.


Click here to enter Date/time details

Click here to confirm UTRClick here to fill UTR no

Click here to fill UTR amount

Random text


Step - 2

The user has to attach a UTR if the claims are being approved. Details required for UTR attachment need to be filled as shown in the figure.


Step - 3

Click here to submit the details


Click here to select objection reason

If the user objects any claim, the reason of rejection needs to be stated by the user. The user is expected to click ‘Submit’ to proceed further.


Click here to see list of “Accepted Bulk Claims’



Step by Step

Step - 1

The list of accepted bulk claims will be displayed in the tab as shown in the above figure.


Click here to payment

Click here to Print policy

Click here to filter column



Step - 2

The user can see a list of policies to which UTRs are attached. The user is expected to approve or reject a policy application by selecting the policy by ticking the checkbox left to the policy and then selecting Approve or Reject. The user can also approve the policies in a bulk by clicking the ‘Bulk Approve’ option. The policy can also be printed by the user by clicking ‘Print Policy’ option.


Click here to find “Objected bulk Claims



Step by Step

Step - 1

All the objected Bulk claims can be seen in the ‘List of Objected Bulk Claims’ tab


Click here to Print policy

Click here to Filter columns



Step - 2

All the objected claims are displayed in the ‘Bulk claim Objected List’ as shown in the figure. The user can also print these crop loss reports or filter columns with the help of multiselect option.


Click here to “Report Crop Loss’

How to See Individual Claim

Step by Step

Step - 1


The user can report crops loss directly through the portal using the ‘Report Crop Loss’ option as shown in the figure above.


Click here to preview

Click here to filter columns

Click here to submit the details

Step - 2


The user is expected to select the policy by clicking the checkbox present in the left of the Policy and can also search a policy by entering the account number or mobile number or Policy ID.


Click here to find ‘Unprocessed Claim List”

How to See Individual Claim Step by Step

Step - 1


The user needs to click the ‘Unprocessed Claim List’ to access the unprocessed claims.



Step - 2


The crop loss reports that fall under the unprocessed claim list can also be printed using the ‘Print Policy’ option.



Step - 1

Click here to find List of Assessed Claim


The claims are also assessed by the DD. The user can find the list of claims assessed by the DD by clicking the tab as shown above


Click here to objection

Click here to Approve

Click here to view document

Step - 2


The user can approve or reject the claims assessed by DD by selecting the policy and by clicking on Approve or Objection. The user can also view the attached document and also print the document.


Click here to Submit the details


Step - 3

The user needs to provide a reason of objection if he/she objects the assessed DD claims.



Step - 1


Click here to access “list Of rejected Claims by DD

If the DD rejects any claims, all the rejected claims would fall into the category of ‘Rejected Claims by DD’



Step - 2


In the rejected claims by DD, the user can also print the required policy and review the same.



Step - 1

Click here to access “List Of Accepted Claims’


All the accepted claims which are ready for payment can be seen at the ‘List of Accepted Claims’ tab.


Click here to pay

Click here to view Document

Click here to Print

Step - 2


The payment for accepted claims need to be made by selecting the crop loss reports and by clicking the ‘Pay’ option. The document attached can also be viewed by clicking the ‘View Document’ option.

Crop Insurance Portal V1 / User - State Government HQ

© Copyright of Government of India | Department of Agriculture 76

For Further QueriesPlease visit http://pmfby.gov.in/ and share your portal related queries with us through the helpline numbers

and the support email ID.

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