Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

56
PRINTER PR4 SLIP SERVICE MANUAL Code XYAA6338

Transcript of Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

Page 1: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

PRINTER

PR4 SLIP

SERVICE MANUAL Code XYAA6338

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PUBLICATION ISSUED BY : Olivetti Tecnost S.p.A. Via Camillo Olivetti , 8 10011 Agliè ( Italy ) Copyright © 2004, by Olivetti All rights reserved Printed in Italy by : UPDATING STATUS

DATE CODE

02/2000 687780D-00

03/2004 XYAA6338

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XYAA6338 Service Manual iii.

PREFACE

This manual has been written for the field engineers who will be servicing the PR4 SLIP printer.

It provides all the information needed to install and service these printer models.

SUMMARY

This manual is divided into seven chapters.

The first four chapters provide the installation, functional check and adjustment procedures while the remainingchapters provide the disassembly and adjustment procedures.

PREREQUISITES

Knowledge of similar products is helpful to better understand the topics discussed in this manual.

REFERENCES

User's Guide - (provided with the product)

Spare Parts Catalogue : XYAA4789

DISTRIBUTION: General

FIRST EDITION: February 2000

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XYAA6338 Service Manual v.

TABLE OF CONTENTS

1. OVERVIEW ......................................1-1

1.1 INTRODUCTION ................................. 1-11.2 OVERALL VIEW OF THE PRINTER .... 1-21.3 BLOCK DIAGRAM ............................... 1-31.4 INTERCONNECTIONS........................ 1-41.5 POWER SUPPLY

CHARACTERISTICS ........................... 1-51.6 LAYOUT OF THE DRAWER AND .............

DISPLAY CONNECTORS .................... 1-61.7 INTERFACES ....................................... 1-7

1.7.1 RS-232 Serial InterfaceConnector Layout ............................ 1-7

1.7.2 IEE 1284 Parallel InterfaceConnector Layout ............................ 1-8

2. INSTALLATION................................2-1

2.1 UNPACKING THE PRINTER ............... 2-12.2 CHECKING THE PACKAGING

CONTENTS ......................................... 2-22.3 REMOVING THE BLOCKAGES USED

FOR TRANSPORTATION .................... 2-32.4 INSERTING THE EXTERNAL

TRANSFORMER ................................. 2-42.5 CONNECTIONS .................................. 2-5

3. FUNCTIONAL CHECKS ..................3-1

3.1 LEDS.................................................... 3-13.2 CONSOLE INDICATIONS .................... 3-23.3 SLIP TEST ........................................... 3-4

4. SETUP AND ADJUSTMENTS.........4-1

4.1 OPERATOR TEST ............................... 4-24.2 SETUP FROM THE CONSOLE ........... 4-2

4.2.1 Accessing this Setup Mode ............. 4-24.2.2 Selectable Parameters .................... 4-34.2.3 Selecting the Parameters ................ 4-44.2.4 SET-UP Diagram

(Olivetti Serial Port Emulation) ........ 4-54.2.5 SET-UP Diagram

(EPSON Serial Port Emulation) ...... 4-64.2.6 SET-UP Diagram

(EPSON Parallel Port Emulation) .... 4-7

5. DISASSEMBLY/REASSEMBLYPROCEDURES ................................5-1

5.1 OVERVIEW .......................................... 5-15.2 REMOVING THE CASE ....................... 5-15.3 LOCATING THE COMPONENTS

ON THE ELECTRONIC BOARD .......... 5-35.3.1 Main Board ........................................ 5-35.3.2 MICR Board ....................................... 5-5

5.4 REMOVING THE PRINT ASSEMBLY .. 5-75.5 REMOVING THE PRINT HEAD ........... 5-85.8 REMOVING THE PLATEN ................... 5-95.7 REMOVING THE

CARRIAGE MOTOR .......................... 5-105.8 REMOVING THE RIBBON

MOVEMENT PIN ............................... 5-11 5.9 REMOVING THE DOCUMENT .................

DETECTION PHOTOSENSORS ....... 5-125.10 REMOVING THE SLIP DETECTION ........

PHOTOSENSORS ............................. 5-135.11 REMOVING THE LINE

FEED MOTOR ................................... 5-145.11.1 Basic Printer Version ...................... 5-145.11.2 MICR Version .................................. 5-14

5.12 REMOVING THE BOARDS ............... 5-155.12.1 Main Board ..................................... 5-155.12.3 Micr Board ..................................... 5-155.12.2 Drawer and Display Card ............... 5-15

6. ADJUSTMENTS ..............................6-1

6.1 ADJUSTING THE PLATEN ONTHE BASIC STRUCTURE ................... 6-1

6.2 ADJUSTING THE PARALLELISM ANDPRINT HEAD-PLATEN DISTANCE ...... 6-2

6.3 ADJUSTING THE TENSION OF THECARRIAGE TRANSPORT BELT .......... 6-2

6.4 MOUNTING THE SNAP RINGSON THE CARRIAGETRANSPORT ASSEMBLY ................... 6-2

6.5 ADJUSTING THE CLEARANCEOF THE DOCUMENTINSERTION SLOT ............................... 6-3

6.6 ADJUSTING THE PAPER DETECTIONPHOTOSENSOR ................................. 6-4

6.7 ADJUSTMENT MENU ......................... 6-56.7.1 Photosensor Adjustments ............... 6-66.7.2 Adjusting the Carriage ..................... 6-86.7.3 MICR Adjustment .......................... 6-10

7. INSTALLING THE DRAWERCARD OPTION ................................7-1

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XYAA6338 Service Manual 1-1

1. OVERVIEW

1.1 INTRODUCTION

The PR4 SLIP is an impact printer specifically designedfor the POS retail environment. It can print documents,cheques and receipts.

The documents to be printed are aligned automaticallyonce inserted into the front slot.

Models equipped with the MICR option can read the barcodes on cheques. Cheques can also be printed upside-down.

An electronic card drives a banknote drawer and isdirectly controlled by the printer's internal electronicboard.

This printer model is compatible with the EPSONTMV 590 or OLIVETTI standard.

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1-2 XYAA6338

Fig. 1-1

CONSOLE FRONT COVER

WINDOW

1.2 OVERALL VIEW OF THE PRINTER

FRONTINSERTION

SLOT

PAPEROUTPUT

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XYAA6338 Service Manual 1-3

1.3 BLOCK DIAGRAM

MICRreader*

Slip Paper Module

Printing module

* = specific version Mechanical devices

Main board

Console

Power Supply

MICRreaderboard *

* = specific version Electronics

Fig.1-2

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1.4 INTERCONNECTIONS

Fig. 1-3

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XYAA6338 Service Manual 1-5

1.5 POWER SUPPLY CHARACTERISTICS

The machine must be equipped with a power supply of the following characteristics:

DC VOLTAGE POWER

24 V +20 -10% 45 W (max. 75 W)

The following power supplies are optionally available to the user:

1) External AC power supply:

VOLTAGE POWER FREQUENCY

230 - 240 V 45 W (max 75 W) 50 - 60 Hz

115 - 230 V

2) Internal AC power supply:

VOLTAGE POWER FREQUENCY

115 - 230 V 40 W (max 75 W) 50 - 60 Hz

Power Supply Connector Drawing

1 +24 VDC

2 GND

3 Frame GND

Shell Frame GND

PIN Number Signal name

1

2

3

Shell

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1-6 XYAA6338

1.6 LAYOUT OF THE DRAWER AND DISPLAY CONNECTORS

By means of the drawer and display option it is possible to drive a client drawer and display.

• Drawer Connector

Solenoid resistance 24 ohm min

Output voltage 24 volts

Current 1 amp Max

Printer side connector Molex 52065-6615 or equivalent

1 Frame GND

2 Drawer kick-out drive signal 1

3 Drawer open/close signal

4 + 24 V

5 Drawer kick-out drive signal 2

6 Signal GND

With shieldedDrawer kick-out

solenoid

Drawer open/close

detection switch

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XYAA6338 Service Manual 1-7

1.7 INTERFACES

1.7.1 RS-232 Serial Interface Connector Layout

• RS232 Connector - PIN functions

Pin Signal Dir

1 Frame GND —

2 TXD OUT Transmitter data

3 RXD IN Receiver data

4 RTS OUT Fix to ‘Space” level

6 DSR IN Space(+12)

the host can receive data

Mark(-12)

the host cannot receive data

When DTR/DSR control is selected, the printer transmits dataafter confirming this signal.

When XON/XOFF control is selected, the printer does not checkthis signal.

If the signal remains Mark for more than 1msec the printerperforms a reset (only when selected from set-up).

7 Signal GND —

20 DTR OUT When DTR/DSR control is selected, this signal indicates whetherthe printer is busy.

SPACE=OK/MARK=busy

When XON/XOFF control is selected, the signal indicates whetherthe printer is connected and ready to receive data.

SPACE=OK /MARK=busy

The signal is always SPACE except during:

HW reset, Self test, Set-UP

25 INIT IN The printer is reset when the signal remains Space for morethan 1msec (only when selected from set-up)

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1.7.2 IEE 1284 Parallel Interface Connector Layout

Pin Signal Source

1 STROBX Host

2 to 9 DACX (0-7) Host/Printer

10 ACKX0 Printer

11 BUSYX Printer

12 PAPEMX Printer

13 SETOUX Printer

14 AUTLFX Host

15 FAULTX Printer

16 IMPRAX Host

17 SELINX Host

18 to 25 GND ___

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XYAA6338 Service Manual 2-1

2. INSTALLATION

2.1 UNPACKING THE PRINTER

It is suggested that you carefully open the printerpackaging and store it in a safe place so that it can beused again if the printer needs to be transported toanother site. The printer is protected by a polyethylenecovering.

Fig. 2-1

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2-2 XYAA6338

Fig. 2-2

2.2 CHECKING THE PACKAGINGCONTENTS

In addition to the printer, the packaging alwayscontains a ribbon cartridge

Depending on the order made by the client, thefollowing options may be present:

A Power cord

B External power supply

C Front insertion tray

A

B

C

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XYAA6338 Service Manual 2-3

Fig. 2-3

2.3 REMOVING THE BLOCKAGESUSED FOR TRANSPORTATION

• Remove the plastic strip from the front feed slot.

• Open the front cover by turning it upwards.

• Remove the cardboard that blocks the print head.

• Close the printer cover.

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2-4 XYAA6338

2.4 INSERTING THE EXTERNALTRANSFORMER

Proceed as explained below to insert the optionalexternal transformer into the printer:

1. Attach the power cord to the external transformer.

2. Release tabs A and lift off cover B located at the rearof the printer.

3. Insert the transformer into its chamber.

4. Reposition and close the cover.

Fig. 2-4

AB

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XYAA6338 Service Manual 2-5

Fig. 2-5

2.5 CONNECTIONS

1. Attach the DC power cord to the related connectorunderneath the printer.

2. Attach the serial interface cable to the relatedconnector underneath the printer.

.

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XYAA6338 Service Manual 3-1

3. FUNCTIONAL CHECKS

3.1 LEDS

There are five LEDs on the console indicating,respectively:

LED 1 - ON When on , indicates that the printer is powered.

LED 2 - error When on , indicates that the printer crashed.

When flashing , indicates a mechanical error.

(*)

LED 3 When on , indicates that the printer is waiting for a form to be inserted from the top.

LED 4 When on , indicates that the printer is waiting for a form to be inserted from the front.

LED 5 When on , indicates that a form was expelled from the top or from the front and has notyet been removed.

(*) Also see the section entitled Console Indications, which explains the error conditions signaled by the LEDs(errors or malfunctions) and gives the appropriate corrective actions.

LED 2

LED 1

LED 4

CONSOLE

LED 5 (SLIP)

Each LED on the console can indicate a condition in any one of the following ways:

off on flashing

The way in which the five LEDs come on indicates the different failures (errors or malfunctions).

LED 3

Fig. 3-1

KEY 1 KEY 2

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3-2 XYAA6338

Ref.Ref.Ref.Ref.Ref. LED Indications on the ConsoleLED Indications on the ConsoleLED Indications on the ConsoleLED Indications on the ConsoleLED Indications on the Console Failure SignaledFailure SignaledFailure SignaledFailure SignaledFailure Signaled Corrective ActionCorrective ActionCorrective ActionCorrective ActionCorrective Action

3.2 CONSOLE INDICATIONS

Different failures (errors or malfunctions) are signaledon the console in the following ways:

• Error LED (LED 2) flashing

• Error LED (LED 2) flashing + other LEDs on

• Error LED (LED 2) on.

The following table summarizes all the possible LEDindications:

77777 Follow the table shown on the following page

Incorrect read from EPROM of the MICRreader adjustment value

Readjust the MICR

55555 Incorrect read from EPROM of the carriageposition adjustment value

Readjust the position of the carriage

Incorrect read from EPROM of the photosensoradjustment parameters

Readjust the photosensors

Press any key to load the default valuesand readjust

33333 Incorrect read from EPROM of the initialSETUP values

22222 Printer covers open Close the covers

11111 a) Paper jam in the Slip pathb) Carriage blocked during resetc) Faulty cutterd) Hot print head

Remove the paperMake sure that the carriage slides freelyMake sure that there is paper in the cutterWait for the head to cool down

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XYAA6338 Service Manual 3-3

For a detailed description of Ref. 7, press any key andthe LEDs will assume one of the followingconfigurations:

Ref. Ref. Ref. Ref. Ref. LED Indications on the ConsoleLED Indications on the ConsoleLED Indications on the ConsoleLED Indications on the ConsoleLED Indications on the Console Failure SignaledFailure SignaledFailure SignaledFailure SignaledFailure Signaled Corrective ActionCorrective ActionCorrective ActionCorrective ActionCorrective Action

11111 ROM test error Replace the electronic board

Replace the electronic board22222 RAM test error

See the related section33333 Faulty MICR

44444 EPROM access failure Replace the electronic board (basic)

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3-4 XYAA6338

3.3 SLIP TEST

Activating this procedure makes it possible to checkthe efficiency of the slip alignment assembly.

Operator action:

Activate the slip test mode as described in Secton 4.

Printer action:

1. Mechanical reset

2. Waits for slip insertion

Operator action:

Insert the slips successively and check alignment.

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XYAA6338 Service Manual 4-1

4. SETUP AND ADJUSTMENTS

Proceed as follows to setup and/or adjust the printer:

a. Open the printer's front cover.

b. Press keys 1 and 2 simultaneously until an acousticsignal is sounded.

c. Press keys 1 and 2 simultaneously again, untilanother acoustic signal is sounded.

d. Close the printer's top cover.

An acoustic signal sounds and the three LEDs located onthe lower part of the control console light to indicatewhen the printer switches to the initial status menu.

Pressing key 1 one or more times provides you with alight indication corresponding to the operation to beperformed (refer to the table below that provides thecorrespondence between the light indications and theoperations to be performed). Pressing key 2 grantsaccess to the menu indicated by the LED combinations.

Ref.Ref.Ref.Ref.Ref. LED Indications on the Console LED Indications on the Console LED Indications on the Console LED Indications on the Console LED Indications on the Console Setup/Adjustment Operation SetSetup/Adjustment Operation SetSetup/Adjustment Operation SetSetup/Adjustment Operation SetSetup/Adjustment Operation Set

22222 Operator test

11111 Initial state (Setup/adjustment mode)

33333 Printer setup

44444 Entrance into the Adjustment Menu

66666 Auto read Micr

77777 Slip test

55555 Hexdump

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4-2 XYAA6338

4.1 OPERATOR TEST

If the printer's front cover is closed while the printer isin the Operator Test LED configuration (refer to thetable on the previous page) and one of the two consolekeys is pressed, the printer's firmware release, definedsetup parameters and character set configured will beprinted on a sheet of paper.

4.2 SETUP FROM THE CONSOLE

4.2.1 Accessing this Setup ModeThe procedure to follow for accessing this Setup isexplained in the section Setup and Adjustments andinforms how to obtain the LED configuration for setup.

If the printer's front cover is closed (with the SetupLED configuration) and one of the two console keys ispressed, the defined setup parameters, the functionsof the keys in this mode and the titles of the mainmenus will be printed as shown in the example below:

FW REL. 2.00B VER. 002MICR REL. 2.00 VER. 029

EMULATION: EPSON TM-U590BIT: 8BAUD: 9600STOP: 1PARITY: NONEHANDSHAKE: XON/XOFFNATION: CP 437CPI: 16.6CHEQUE PRINT: REARAUTO LF: NORECEIVE BUFFER: 2048BUSY OFFLINE: YESHW RES PIN6: NOHW RES PIN25: NOTOP LOW: 1FEEDER: FRONT

CONSOLE KEY FUNCTIONS:LEFT KEY1 NEXT ITEMRIGHT KEY2 SELECTS THE ITEM

I/O USER USER: NATION CPI OPTION OPTION: CHEQUE PRINT DISPLAY AUTO LF RECEIVE BUFFER BUSY HW RES PIN 6 HW RES PIN25 TOP LOW FEEDER EXIT USER: EXITSAVE I/O USER SAVE SAVE: PRINT SAVE

Defined setup parmeters

Functions of the keys

Main menus

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XYAA6338 Service Manual 4-3

See also the following sections:

• Selectable Parameters

• Selecting the Parameters

4.2.2 Selectable ParametersThe parameters that can be selected via Setup aregrouped as indicated in the following diagram, which issimilar to the one prined by the machine:

EMULATION EMULATION: EPSON TM-U590

I/O I/O: SERIAL - EXIT SERIAL: BIT BIT: 8 - 7 SERIAL: BAUD BAUD: 9600 - 4800 -2400 -1200 SERIAL: STOP STOP: 1 - 2 SERIAL: PARITY PARITY: NONE - ODD - EVEN SERIAL: HANDSHAKE HANDSHAKE: DTR - XON/XOFF I/O: EXIT

USER USER: NATION - CPI - OPTION - EXIT USER: NATION NATION: CP437 - CP850 - CP852 - CP858 -

CP860 - CP863 - CP864 - CP865 -CP866

USER: CPI CPI: 12.5 - 16.6USER: OPTION: CHEQUE PRINT: FRONT - REAR AUTO LF: NO - YES RECEIVE BUFFER: 45 - 2048 BUSY OFFLINE: NO - YES HW RES PIN6: YES - NO HW RES PIN25: YES - NO TOP LOW: 1 -2 - 4 - 6 - FULL FEEDER: FRONT - TOP

SAVE SAVE: PRINT - SAVE - DEFAULT - RESTART

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4-4 XYAA6338

4.2.3 Selecting the ParametersAfter accessing Setup as explained in the sectionAccessing Setup (Section 4.2.1), pressing one of thetwo buttons on the control console will cause themachine to print the first main menu.

By successively pressing the 1 - SKIP key, a new LEDlighting sequence is initiated and a new menu is madeavailable. This menu can only be accessed by pressingthe 2 - OK key.

The selection of the LED lighting sequences is cyclical(see the table at the beginning of this chapter).

The selection of all the parameters needs to be completedin order to be able to exit from the Setup/Adjustmentfunction.

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XYAA6338 Service Manual 4-5

4.2.4 SET-UP Diagram (Olivetti Serial PortEmulation)

When switching to the SET-UP mode, the printercan be programmed as indicated in the followingdiagram:

enter

enter enterenter

CP 437CP 220

skip

enter

I/O Bit/charSerialenter enter 8 bit7 bitenter skip

skip

Baud rate 120048009600enter skip skip skip

skip

Stop 21enter skip

skip enter

Parity EONenter skip skip

skip

Handsh X/XDTRenter skipUP

enter

skip

UP

User Nationenter enter

enterskip

skip

skip

skip

skip

skip

skip

skip

skip

enter

CP 850enter

CP 851enter

CP 852enter

skip

Cpi slip 12 15enter

skip enter enter

enter enter

enter enter enter

enter enter enter

enter enter

AutoLF

enter enter

enter

skip

Busy enter YesNo

YesNo

enter enterskip

Options enter

skip

UP

enter

enterskip

UP

enter

skip

2400enter

Save enter Print

enter

skip

skip

SaveenterStop

Default

Restart

Load Def.

skip

enter

skip

enter

skipskip 21TopLow 4 6 Full

enter

skip

enter

skip skip skip

skip skip skip skip

skip

skip

skip

skip

skip

CP 860CP 858enter enter

CP 863enter

CP 865enter

CP 866enter

skip skip skip skip

CP1252CP1250

enter enter

8859/1enter

8859/2enter

8859/15enter

skip skip skip skip

skip

skip

17.1

enter

skip skip

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4-6 XYAA6338

4.2.5 SET-UP Diagram(EPSON Serial Port Emulation)

With the printer in the Setup mode, select theparameters by following the flow charts providedbelow.

skip

skip

enter

I/O Bit/charSerialenter enter 8 bit7 bitenter skip

skip

Baud rate 120048009600enter skip skip skip

skip

Stop 21enter skip

skip enter

Parity EONenter skip skip

skip

Handsh X/XDTRenter skip

skip

UP

enter

skip

UP skip

skip

skip

skip

skip

skip

skipRx error PrintNoPrienter

skip

enter enter

enter enter enter

enter enter enter

enter enter

enter enter

2400enterskip

enter

Save enter Print

enter

Stop

Default Restart

Load Def.

Cpi 16.612.5enter skip

skip

skip

enter enter

UP

Options

AutoLFskip

skip

Buffer

enterDisplayskip

Cheque

enter enter

enter enter

YesNo

35 B

No skip

enter enter

Rearenter enterskip

skip

enter

enter

enter

enter Yes skip

skip skipFront

skip2 kB

skip

skip

skip

skip

Busyskip

skip

HWp25

HWp6

enter

enterenter

enterenter

YesNo

enter enter

YesNo

YesNo

enter

enter

enter

skip

skip

skip

skip

skip

skipskip

User Nationenter enter

enterskip

CP 852 CP 858skip skip

CP 863 CP 865 CP 866

enter enter

enter enter enter

enter

skip skip

CP 437

UP

enter

enterenterskip

enterenter

skipBusy skipenter YesNoenter enterskip

skip

HWp25 enter skipskip YesNo

skipskip YesNoenterHWp6

skip

CP 437

User

Nation enter

enter

skip

enter

CP 858

Cpi 16.213.5enter skip

skip

skip

enter enter

UP

Options

AutoLFenter enter

enter

skip

enter enterskip

skipskip YesNo

skip69 B2 kB skipenterBuffer

skip

skip

skip

enter

Emulation

Epson 295

enter enterEpson 590 CP 860skip skip

skip

enter

UPskip

TopLowenter

enterenter

enter

skip 21 4

6 Full

skip

skip

enter skip

skip

enter Saveskip

skip skip

enter

enter

enter

skip

UP skipskip

enter

enter

skip

skip

enter

skip

enter

Save Set

enter

skip

Feederenterenter

TopFrontenter skipskip

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XYAA6338 Service Manual 4-7

4.2.6 SET-UP Diagram(EPSON Parallel Port Emulation)

With the printer in the Setup mode, select theparameters by following the flow charts providedbelow.

Save enter Printenter

Stop

Default Restart

Load Def.

Cpi 16.612.5enter skip

skip

skip

enter enter

UP

Options

AutoLFskip

skip

Buffer

enterDisplayskip

Cheque

enter enter

enter enter

YesNo

35 B

No skip

enter enter

Rearenter enterskip

skip

enter

enter

enter

enter Yes skip

skip skipFront

skip2 kB

skip

skip

skip

skip

Busyskip

skip

HWp25

HWp6

enter

enterenter

enterenter

YesNoenter enter

YesNo

YesNo

enter

enter

enter

skip

skip

skip

skip

skip

skipskip

User Nationenter enter

enterskip

CP 852 CP 858skip skip

CP 863 CP 865 CP 866

enter enter

enter enter enter

enter

skip skip

CP 437

UP

enter

enterenterskip

enterenter

skipBusy skipenter YesNoenter enterskip

skip

HWp25 enter skipskip YesNo

skipskip YesNoenterHWp6

skip

CP 437

User

Nation enter

enter

skip

enter

CP 858

Cpi 16.213.5enter skip

skip

skip

enter enter

UP

Options

AutoLFenter enter

enter

skip

enter enterskip

skipskip YesNo

skip69 B2 kB skipenterBuffer

skip

skip

skip

enter

Emulation

Epson 295

enter enterEpson 590 CP 860skip skip

skip

enter

UPskip

TopLowenter

enterenter

enter

skip 21 4

6 Full

skip

skip

enter skip

skip

enter Saveskip

skip skip

enter

enter

enter

skip

UP skipskip

enter

enter

skip

skip

enter

skip

Save Set

enter

enter

skip

Feederenterenter

TopFrontenter skipskip

.

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XYAA6338 Service Manual 5-1

5.1 OVERVIEW

This chapter is divided into two parts which describehow to disassemble/reassemble the parts and how tomake the related adjustments.

Before proceeding with any operation, power off theprinter and unplug it from the electrical outlet.

5. DISASSEMBLY/REASSEMBLY PROCEDURES

5.2 REMOVING THE CASE

• Open the front and rear covers by rotating themcompletely around their respective hinges .

• Remove the ribbon cartridge.

• Extract the console by gently pushing it upwards.

• Manually remove the Closed cover detectionmicroswitches.

RIBBON CARTRIDGE

CLOSED COVER DETECTIONMICROSWITCHES

CONSOLE

Fig. 5-1

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5-2 XYAA6338

Fig. 5-2

• To remove the printer case, proceed in the directionshown by the arrows in the figure below. Aftermanually releasing the case from the base of themachine, slide it upwards.

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XYAA6338 Service Manual 5-3

5.3 LOCATING THE COMPONENTSON THE ELECTRONIC BOARD

5.3.1 Main Board

F4

F11

F9

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5-4 XYAA6338

LEGEND:

Ref. Description

F4 SLIP motor fuse

F9 Main fuse

F11 Carriage motor fuse

J6 Display/drawer board connector

J7 Needle head connector

J8 Slip motor connector

J17 Slip photo connector

J18 Paper photo connector

J21 Power supply connector

J22 MICR board connector

J24 Console connector

J28 Carriage motor connector

J29 RS 232 serial interface connector

U1,U2 Needle drivers

U5,U6 Carriage motor drivers

UC1 ASIC

US2 E2PROM

US4 RAM

US13 +5V regulator

US14 RS232 serial interface driver

US19 Slip motor driver

US21 LM 358

UC1 Custom

US6 Microprocessor

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XYAA6338 Service Manual 5-5

5.3.2 MICR Board

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5-6 XYAA6338

LEGEND:

Ref. Description

J1 To main board

J5 N.U.

J6 Head connector

UR1 RAM

US8 Microprocessor

US10 EEPROM

Page 35: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

XYAA6338 Service Manual 5-7

2

Fig. 5-3

1

5.4 REMOVING THE PRINT ASSEMBLY

• Remove the case (Section 5.2).

• Loosen screws 1 and 2 and then lift the machine offits base (Fig. 5-3).

• Detach the yellow ground wires.

• Disconnect all the connectors from the electronicboard and separate the machine from the base.

• To reassemble follow the disassembly proceduresin reverse order giving special consideration to thehooking points shown in the figure.

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5-8 XYAA6338

1

Fig. 5-4 Fig. 5-5

5.5 REMOVING THE PRINT HEAD

• Remove the case (Section 5-2).

• Remove screw 1.

• Remove the two boards to which the power supplyflat cable is connected as shown in Figure 5-4.

• Proceed as explained in Section 5.3 to access theelectronic board and therefore disconnect the flatcable from connector J7 on this board.

• To completely extract the print head and related flatcable remove the board shown in Figure 5-14;gently bend this board so that it can be removed.

• To reassemble follow the disassembly procedurein reverse order.

Note: After replacing the head readjust the parallelismand the distance between the print head andplaten (Section 6.2)

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XYAA6338 Service Manual 5-9

SCREW A

SCREW B

Fig. 5-6

SCREW C

BRACKET

PLATE

PLATEN

5.8 REMOVING THE PLATEN

• Remove the case (Section 5.2).

• Remove the print assembly (Section 5.4).

• Extract the plate by sliding it from the front(head side).

PROCEED VERY CAREFULLY.

• Remove the bracket and unscrew screws A, B, C .You can remove the platen in the direction of thearrow shown in the figure.

• To reassemble the platen follow its disassemblyprocedure in reverse order and align as shown inthe figure.

Note: After replacing the head readjust the parallelismand the distance between the print head andplaten (Section 6.2).

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5-10 XYAA6338

Fig. 5-7

5.7 REMOVING THE CARRIAGEMOTOR

• Remove the case (Section 5.2).

• Proceed as explained in Section 5.4 to access theprint assembly.

• After having removed the plastic board, removescrews A and B so that you can then removethe motor.

SCREW B

SCREW A

CARRIAGE MOTOR

Page 39: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

XYAA6338 Service Manual 5-11

PIN

EXCHANGER

FLAT CABLEGUIDE BOARD

Fig. 5-9

Fig. 5-8

BRACKET

5.8 REMOVING THE RIBBONMOVEMENT PIN

• Remove the printer front cover.

• Remove the flat cable guide board upwards(Fig. 5-8), after having removed the bracket.

Remove the exchanger using a pair of pliers(Fig. 5-9). The pin is now free and can be removedby pulling it upwards.

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5-12 XYAA6338

CARRIAGE MOTORSECURING SCREWS

Fig. 5-10 Fig. 5-11

PHOTOSENSORS

5.9 REMOVING THE DOCUMENTDETECTION PHOTOSENSORS

• Remove the case (Section 5.2).

• Remove screws 1 and 2 (Sections 5-4) and thendisconnect all the connectors from the electronicboard so that the machine can be separated fromthe base.

• Remove the carriage motor (Section 5.7) as shownin Figure 5-10.

• Remove the photosensors by extracting themfrom their slots with a screwdriver (Figure 5-11).

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XYAA6338 Service Manual 5-13

Fig. 5-12

5.10 REMOVING THE SLIP DETECTIONPHOTOSENSORS

• Remove the case (Section 5.2).

• Remove the print assembly (Section 5.4).

• Remove the paper guide plate in order to be able toaccess the photosensor assembly.

PROCEED VERY CAREFULLY.

• Remove the assembly by unscrewing the securingscrew shown in the figure.

Note: The photosensor assembly must be adjustedwith respect to the platen as explained in thesection Adjusting the Photosensors(Section 6.6.1).

PLATE

PR4

SECURING SCREWSLIP DETECTIONPHOTOSENSORS

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5-14 XYAA6338

5.11 REMOVING THE LINE FEEDMOTOR

5.11.1 Basic Printer Version• Remove the case (Section 5.2).

• Remove gears A and B after removing circlips C.

• Remove the line feed motor securing screws 1 and2 (Fig. 5-13).

• Remove motor D.

A

1

B

2

D

Fig. 5-13

5.11.2 MICR Version• Remove the case (Section 5.2).

• Remove both screws A (Fig. 5-13) and slide offmotor B.

Fig. 5-14

A

C

B

Page 43: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

XYAA6338 Service Manual 5-15

5.12 REMOVING THE BOARDS

5.12.1 Main Board• Remove the case (Section 5.2).

• Lift the printer's mechanical assy.

• Disconnect all connectors.

• Remove screw A and then extract the mainboard very carefully (Fig. 5-15).

Fig. 5-15

5.12.2 Drawer and Display Card• Remove the case (Section 5.2).

• Lift the printer's mechanical assy.

• Disconnect the connector.

• Extract the main board very carefully (Fig. 5-15).

Drawer anddisplay card

Main board

5.12.3 Micr Board• Remove the case (Section 5.2).

• Disconnect all connectors.

• Remove screws A and then remove the Micrboard.

Screw AMicr Board

Fig. 5-16

A

A

.

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XYAA6338 Service Manual 6-1

6. ADJUSTMENTS

The following sections describe the adjustments to bemade on the different printer assemblies.

6.1 ADJUSTING THE PLATEN ON THEBASIC STRUCTURE

After replacing the platen check the parallelismbetween the platen and the basic structure. Parallelismwith the carriage guide plate is obtained using acaliber and by adjusting the three securing screws(tolerance of + 0.1mm).

Note: After making this adjustment it is mandatorythat you follow the procedure described inSection 6.2.

Fig. 6-1

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6-2 XYAA6338

Fig. 6-2

Fig. 6-3

Fig. 6-4

6.4 MOUNTING THE SNAP RINGS ONTHE CARRIAGE TRANSPORTASSEMBLY

During the assembly of codes 474067T, 474059B and474026J, snap ring code 474241E must have aclearance of 0.1 - 0.2 (Fig. 6-4). Clearance is obtainedby inserting a probe between the snap ring and thestop point.

6.2 ADJUSTING THE PARALLELISMAND PRINT HEAD-PLATENDISTANCE

By means of friction screws 923010Q, higher or lowerthe plate code 474031P until obtaining the parallelismbetween the print head and platen. Then check, usinga probe, for a clearance of 0.33 - 0.37 mm betweenthe needle profile and platen code 474018S (Fig 6-2).

Perform the adjustment procedure always maintainingpoints A in contact with each other.

6.3 ADJUSTING THE TENSION OF THECARRIAGE TRANSPORT BELT

Pulling the end pulley support bracket with adynamometer in the direction of the arrow, tighten thetransport belt until reaching a value of 2 Kg+ 50 gr. Using the screw code 923033B, block thebracket code 475479E on the structure (Fig. 6-3).

A

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XYAA6338 Service Manual 6-3

6.5 ADJUSTING THE CLEARANCE OFTHE DOCUMENT INSERTION SLOT

Using a specific probe, make sure that there is aclearance of 2.5 mm between the frame shield code474030S and the frame in zama code 474017R.

Fig. 6-5

Page 47: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

6-4 XYAA6338

6.6 ADJUSTING THE PAPERDETECTION PHOTOSENSOR

Once bar parallelism is performed, place an 0.5 mmthick plate between the rollers code 474041Z andcode 474037M. Move the photo assembly code475478D in contact with the plate and then tightenscrew code 924966Q.

Fig. 6-6

Page 48: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

XYAA6338 Service Manual 6-5

Fig. 6-7

LED 4

Key 5Key 2

6.7 ADJUSTMENT MENU

To enter into the Adjustment Menu follow theinstructions explained in Section 4.

After the mechanical reset performed once the menuis entered, the console will assume the followingconfiguration:

LED 2 ON

LED 3 OFF

LED 4 OFF

The adjustment mode can be accessed by pressing key2 (OK); an acoustic signal will sound to indicate whenthe printer is in this mode.

The keys have the following functions

Key 1 (left) ___________ SKIP

Key 2 (right) _________ OK

An acoustic signal will sound and the configuration ofthe LEDs will change each time key 2 (OK) is pressed,as indicated in the following table:

LED 2 LED 3 Adjustment

ON ON PhotosensorsON OFF MicrOFF ON CarriageOFF OFF Exit

LED 1

LED 2 LED 3

Key1

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6-6 XYAA6338

Flashing LED 3

6.7.1 Photosensor AdjustmentsAfter a reset the carriage moves to the far left positionwhere the first phase of the adjustment procedure iscarried out and which consists of multiple reads of thephotosensors in out of paper conditions.

The console assumes the following configurationduring this phase:

Fig. 6-8

Operator Action

1. Insert the sheet of paper trying to keep it alignedto the right as much as possible.

2. Press key 1 (SKIP).

Fig. 6-9

Printer Action

1. The carriage will move to the pressed rollerposition.

Operator Action

1. Release the paper.

LED 1

LED 2 LED 4

Key 5

LED 3

Key 1 Key 2

LED 1

LED 2 LED 4

LED 5

LED 3

Key 1 Key 2

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XYAA6338 Service Manual 6-7

Fig. 6-10

Operator Action

1. Press key 2 (OK):

Fig. 6-11

LED 1

LED 2 LED 4

LED 5

LED 3

Key 1

LED 1

LED 2 LED 4

Key 5

LED 3

Key 1

Printer Action

1. Moves the paper in position, covering all thephotosensors.

2. Performs the second part of the adjustmentwhich consists of multiple reads with paperpresent.

3. Stores in EEPROM the current and thresholdvalues detected during the adjustment.

4. Prints the previous and new values on paper.

5. Ejects the paper.

6. Returns to the Adjustment Menu of Fig. 6-7.

Console Configuration:

Flashing LED 4:

Key 2

Key 2

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6-8 XYAA6338

Photosensor Adjustment Errors

Any error detected is signalled by the flashing of theconsole LEDs in the following way:

LED 2 LED 3 LED 4 LED 5 Photosensor Error

Blink Off Off Off Upper

Off Blink Off Off Lower

Off Off Blink Off Slip 1

Off Off Off Blink Slip 2

In case of error press Key 2 (OK) to return to the initialconfiguration.

6.7.2 Adjusting the CarriageThe carriage adjustment procedure consists of twophases:

1. Carriage reset photosensor adjustment.

2. Slip alignment position adjustment.

Printer Action

1. Acoustic signal indicating entrance to theAdjustment Mode.

2. Reset photosensor adjustment.

3. Storage of the values in EEPROM and an acousticsignal indicating OK.

4. Printing on a receipt of the current values of ablank, refracting photosensor and the previousthreshold values.

5. Printing on a receipt of the previous carriageposition adjustment value.

6. Printing on a receipt of the new current values ofa blank, refracting photosensor with respectivethreshold.

Carriage Adjustment Errors

Any error is signalled by the following console LEDpatterns:

LED 2 LED 3 LED 4 LED 5 Error

Blink Off Off Off Photo trans. not detected

Off Blink Off Off Positioning error

Off Off Blink Off Gap lower than 3 V

Fig. 6-12

LED 1

LED 2 LED 4

LED 5

LED 3

Key 1 Key 2

Page 52: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

XYAA6338 Service Manual 6-9

LED 2 LED 2 LED 4 LED 5 Error

Off Off Off Blink Carriage reset error

Otherwise:

Printer Action

1. The carriage moves to the mechanical referenceto drag the alignment roller.

2. Continuous acoustic signal.

Operator Action

1. Open the front cover.

2. Remove the cartridge.

3. Make sure the triangle (indicated in “Area A ” onthe right-hand side of the carriage code 474063X)is aligned with the index mark on the headadjustment plate code 474031P.

4. If it is not aligned:

• Press key 1 (SKIP) and move it to the left.

• Press key 2 (OK) and move it to the right.

5. When the triangle is in the correct position, closethe front cover .

Printer Action

1. Stores the value in EEPROM.

2. Acoustic signal indicating that adjustment iscomplete.

Repeat the operation, which cannot be considered asa check since the carriage will always start from afixed position with disaligned references. The operationmust therefore be correctly completed before a checkcan be made.

Operator Action

1. Open the front cover.

2. Refit the cartridge.

3. Close the cover.

Printer Action

1. Return to the Adjustment Menu of Fig. 6-7.

Fig. 6-13

Printer Action

1. Performs a mechanical reset with the valuescalculated during the procedure.

Any error detected by the printer will be signalledas follows:

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6-10 XYAA6338

6.7.3 MICR Adjustment

This adjustment must be made using the MICR calibration card code 474245 A (special check) on which thereference value is printed on the center bottom part of the card. Before beginning, make sure that the paper rollsare installed since the printer will have to print the values referring to the calibration card.

First part of the calibration procedure:

Printer Action:

• Prints a message indicating entrance to the calibration procedure. (ADJ MICR)

• Prints the first range of reference values of the following table.

80 - 84 <===

85 - 89 <===

90 - 94 <===

95 - 99 <===

100 - 104 <===105 - 109 <===

110 - 114 <===

115 - 120 <===

Operator Action:

By pressing KEY 1 (SKIP) the values indicated in the table are progressively printed.

When the reference value of the calibration card is included within the range of values printed by the PR4, press KEY2 (OK) and perform the second part of the calibration cycle.

Page 54: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

XYAA6338 Service Manual 6-11

Fig. 6-14

Fig. 6-15

Fig. 6-16

LED 1

LED 2 LED 4

LED 5

LED 3

Key 1

LED 1

LED 2 LED 4

LED 5

LED 3

LED 1

LED 2 LED 4LED 3

Key 1

Second part of the calibration procedure :

Console configuration:Flashing LED 5

Operator action:

Insert the check

Printer action:

Inserts the check

Console configuration:

Flashing LED 3:

Operator action:

Press KEY 1 (OK)

Key 2

Key 1 Key 2

LED 5Key 2

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6-12 XYAA6338

Printer action:

Performs a read cycle.

Calibration is performed by carrying out the second part of the calibration procedure FIVE TIMES. The operatormust therefore insert the check five times.

Upon completion the outcome of the calibration procedure will be printed:

OK Calibration OK

A/D saturation

Too many peaks Too many peaks (noise)

Verify head Verify head connection (inverted)

Not OK

Page 56: Pr4 Slip - Service Manual - ( Xyaa6338 )-2004

XYAA6338 Service Manual 7-1

Fig. 7-1

• Open the machine by following the proceduredescribed in Section 5.2.

• Insert the card A into the appropriate slots B on theprinter base (see Figure 7-1) and then attach oneend of the connection cable to connector C on thecard and the other end to connector J9 on the mainboard.

A

7. INSTALLING THE DRAWERCARD OPTION

J9

.

B

C