PR Quality Austria Trust Seal Presentation

21
Austrian PR trust seal – based on ICCO‘s Consultanc Management Standard (CMS)

description

Presentation of the PR Quality Trust Seal based on the ICCO Consultancy Management Standard (CMS) for communications agencies and in-house departments. Created by Juergen Gangoly

Transcript of PR Quality Austria Trust Seal Presentation

Page 1: PR Quality Austria Trust Seal Presentation

Austrian PR trust seal – based on ICCO‘s ConsultancyManagement Standard (CMS)

Page 2: PR Quality Austria Trust Seal Presentation

Past and challenges

CMS certification in Austria so far

Since 2004: Only available for agencies

Shrinking over the years from 20 to 11 certified agencies

No resources for PR and marketing – not known to clients and decision-makers

Only technical processes certified – no day-to-day work, no permanent controls, no sanctions

No local / Austrian auditors – no PR background of auditors

Page 3: PR Quality Austria Trust Seal Presentation

Our Goals

The new Quality certification for the Austrian PR industry

Credible reaction to different scandals and a loss of trust

Strict criteria, practically oriented, not only self-commitment but external audits/control

Accepted and well-known at clients, business partners, media und decision makers in politics

To be used by the entire PR industry (Agencies, In-house, NGO, .gov)

Positive impact on business and image of the PR industry

Page 4: PR Quality Austria Trust Seal Presentation

Extend the existing CMS certification from

PR agencies

to in-house PR departments of

Companies Institutions NGO

New target groups

Page 5: PR Quality Austria Trust Seal Presentation

CMS process criteria further developed

Including Ethic guidelines and codices

and

to-to-day implementation

Contracts with clients and suppliers Employee trainings Media relations Dos and Don‘ts, etc. Sanctions

New target group, more criteria content

Page 6: PR Quality Austria Trust Seal Presentation

The AUSTRIAN PR TRUST SEAL

Page 7: PR Quality Austria Trust Seal Presentation

StandardsDevelopment, Controllling

InstitutionalPartners

Agenturen

Page 8: PR Quality Austria Trust Seal Presentation

StandardsDevelopment, Controllling

External Auditor / Certification partner „xero“ – www.xero.at

InstitutionalPartners

Agenturen

Page 9: PR Quality Austria Trust Seal Presentation

StandardsDevelopment, Controllling

Trainings

External Auditor / Certification partner „xero“ – www.xero.at

InstitutionalPartners

Agenturen

Page 10: PR Quality Austria Trust Seal Presentation

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

External Auditor / Certification partner „xero“ – www.xero.at

InstitutionalPartners

Agenturen

Page 11: PR Quality Austria Trust Seal Presentation

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

InstitutionalPartners

Agenturen

Page 12: PR Quality Austria Trust Seal Presentation

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

InstitutionalPartners

Agenturen

Page 13: PR Quality Austria Trust Seal Presentation

In-house PR departments

Agencies

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

InstitutionalPartners

Agenturen

Page 14: PR Quality Austria Trust Seal Presentation

In-house PR departments

Agencies

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

Indivudual Consultants /

Experts

Institutions, .gov, NGO

etc.

InstitutionalPartners

Agenturen

Page 15: PR Quality Austria Trust Seal Presentation

InstitutionalPartners

Agenturen

€=???

Page 16: PR Quality Austria Trust Seal Presentation

In-house PR departments

Agencies

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

Indivudual Consultants /

Experts

Institutions, .gov, NGO

etc.

InstitutionalPartners

Agenturen

Page 17: PR Quality Austria Trust Seal Presentation

In-house PR departments

Agencies

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

Indivudual Consultants /

Experts

Institutions, .gov, NGO

etc.

InstitutionalPartners

Agenturen

Page 18: PR Quality Austria Trust Seal Presentation

In-house PR departments

Agencies

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

Indivudual Consultants /

Experts

Institutions, .gov, NGO

etc.

InstitutionalPartners

Agenturen

Subventions, certification fees, yearly trust seal fees

Page 19: PR Quality Austria Trust Seal Presentation

In-house PR departments

Agencies

StandardsDevelopment, Controllling

Trainings

Audits / Certifications

Public RelationsAdvertising, Marketing

External Auditor / Certification partner „xero“ – www.xero.at

Indivudual Consultants /

Experts

Institutions, .gov, NGO

etc.

InstitutionalPartners

Agenturen

Subventions, certification fees, yearly trust seal fees

Page 20: PR Quality Austria Trust Seal Presentation
Page 21: PR Quality Austria Trust Seal Presentation