PQCNC PFE LS2: Transylvania

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    Perinatal Quality Collaborative

    of NC

    Transylvania Regional Hospital

    Brevard, NC

    Perinatal Quality Collaborative of NCTransylvania Regional Hospital, Brevard, NC

    A journey of a thousand miles begins with the first step.. Lao tzu

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    WHAT WAS MISSING IN YOUR PATIENT AND FAMILY

    EFFORTS PRIOR TO STARTING THE INITIATIVE?

    Structure:

    Plan

    Tools

    Support

    Communication

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    Communication:

    Whenprior to beginning the initiative

    Whatpresent ideas for plan of action per PQCNC

    Whomanager, administration, team members

    doc, staff, patients

    Why to achieve support

    Howone on one with written information

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    Support:

    Managermoney, time, voiceAdministrationsupports manager, voices

    viable vision

    Team membersdoctorstaff

    patients

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    Tools:

    PQCNC..PDSA

    Patient Family Engagement Planning Form

    PFEI Data Dictionary

    PFEI Monthly Data Collection Form

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    PLAN

    Sounds like a great ideaenthusiasm: mid

    summer 2013

    Lets do itenergy: end of August

    No time or funds for kick off ???: Sept 7

    Busy - but not with PQCNC: mid Sept

    Email Tara: end of SeptPhone call: action begins first of Oct

    A crack is where light enters if you let it in

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    November: first webinar with team

    Breastfeeding Survey

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    December: second webinar with team,

    Transition to Home Phone Call

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    January: PQCNC site visit to TRH

    Out beyond the ideas of wrongdoing and rightdoing, there is a field. Ill meet you there. Rumi

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    February 2014: patient stories

    I know weve come so far, but weve got so far to go Hairspray

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    Match the powers to be:

    Site visit by PQCNC

    Educate staff monthly in staff meetings:January3 min. video of Dr Martin McCaffreypresenting PQCNC

    Februarypatient stories

    - data from Breastfeeding Survey- data from Transition to Home Phone Call

    Actively involve staff :

    Making Transition to Home Phone Calls

    WHAT ARE YOU DOING NOW THAT IS NEW?

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    Ask for help: Resources are waiting to respond

    Demonstrate results: Provide data

    Connect with resources: -Expand and explore

    -Attend conferences-Phone conference with

    staff experienced in PFE

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    Is it working? How do you know?

    Yes!

    Data

    Communication

    *************

    Less frustration

    Less waste of time and energy

    Interest

    Confidence

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    WHAT DID YOU TRY THAT DIDNT WORK OR SEEMED

    LIKE A WASTE OF TIME?

    DoctorsAre you too busy? Its ok.

    Not having a plan is a waste of time

    With preparation, most anything is possible but make

    room for spontaneityie Webinars

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    HOW WILL YOU MAKE SURE YOU SUSTAIN THE GAINS

    YOU HAVE MADE?

    Monthly contact with patients

    conversationvisionawareness

    Staff meeting updates

    conversationvisionawareness

    Educate and empower

    conversationvisionawareness

    Collect data

    conversationvision - awareness

    It takes millions and millions of peoplePete Seeger

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    WHAT DO YOU HOPE TO DO NEXT REGARDING

    PATIENT/FAMILY ENGAGEMENT?

    Propose a plan

    Department and administration approval

    Support a nurse/patient team Identify one improvement process

    Collect data

    Results to staff and administration

    Dont cry because its over. Smile because it happened.. Dr Seuss

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    Its more than you were doing a year ago

    Tara Bristol

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    N

    Never doubt that a small group of

    thoughtful, committed citizens can

    change the worldIndeed, it is the

    only thing that ever has..

    Margaret Mead

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