No matter how good the communication system in an organisation is, unfortunately barriers can and do often occur . These barriers are:

1. Physical 2. Psychological 3.Language/semantic

4.Organizational structure barriers 5. Personal barriers 6. Barriers related to communicator 7.Barriers related to the receiver

1. Physical barriers

-  are often due to the nature of the environment. Thus, for example, the natural barrier which exists, if staff are located in different buildings or on different sites. Likewise, poor or outdated equipment,

particularly the failure of management to introduce new technology, may also cause problems.

2.PSYCHOLOGICAL BARRIERS

The difference in background is overlooked:

Economic background Social background Upbringing

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lack of concentration attitude and bias

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lack of self discipline low emotional state-We all tend to feel happier and more receptive to information when the sun shines. -Equally, if someone has personal problems

like worries about their health or marriage, then this will probably affect them.

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Physiological barriers  may result from individuals' personal discomfort, caused, for example, by ill health, poor eye sight or hearing difficulties

3.Language/semantic

Unclear message Faulty translation Specialists language Unclassified assumptions

4.Message related barrier

If your message is too lengthy, disorganized, or contains errors, you can expect the message to be misunderstood

and misinterpreted. Use of poor verbal and body language can also confuse the

message.

Word choice too difficult, too technical, etc. overused words such as, “good”, “excellent value”,

etc. Connotations VS Denotations

Examples Sender DenotesReceiver Connotes“Cheap” inexpensivepoorly made “Flexible” offers choice no standard “Compromise” adjustgive in

Different languages  and cultures

Different languages  and

cultures represent a

national barrier which

is particularly important

for organizations involved

in overseas business.

5.Organizational structure barriers:

Status relationship One way flow Organization structure Rules and regulations Distance barriers Physical barriers Mechanical barriers

Staff shortages are another factor which frequently causes communication difficulties for an organisation.

Whilst distractions like background noise, poor lighting or an environment which is too hot or cold can all affect people's morale and concentration, which in turn interfere with effective communication.

6.Personal barriers:

Attitude of superiors Lack of confidence in subordinates Insistence of proper channel Ignoring comm. Filtering of information Message overload

7.Barriers related to the communicator

Unwillingness to say things differently Unwillingness to relate to others differently Unwillingness to learn new approaches Lack of self-confidence Lack of enthusiasm Voice quality

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Prejudice Badly expressed message Loss in transmission Semantic problem Over/under communication I- attitude

Barriers related to the receiver

RIGIDITY OF THOUGHTS: Blurs the power of discrimination Are not ready to accept anything new Adamant attitude Conventional attitude

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“KNOW IT ALL” ATTITUDE

Thinking that they know everything about the subject

-Thinking that they are expert in their field

-Thinking that they are highly experienced so they do not require more knowledge.

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NEGATIVE ATTITUDES

-The display of intense emotions

-If the receiver feels threatened

-Biased before head

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WRONG TIMINGS OF DELIVERY

-Delayed message may prove to be incomplete

-The person is not in a high mood

-The person is in stress

Inferences Pace of the delivery

Speaking too fast or too slow Poor grammar, spelling, etc. Appearance and performance of the speaker Use of gender bias terms or stereotypical terms Positive VS Negative terms

We have a full year warranty. VS Warranty is only for the first year.

Individual linguistic ability -It is also important. The use of difficult or inappropriate words in communication can prevent people from understanding the message.

Guidelines for overcoming barriers

Adopting an audience centered approach.

Fostering an open communication climate.

Committing to ethical communication. Crating lean ,efficient messages.

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Two way channel Mutual trust Clarity of message

Timely message Consistency of message Good relations Feedback

Thanks for your attention!