PAPER PRESENTATION ON PAPER PRESENTATION ON NON VERBAL NON VERBAL COMUNICATIONCOMUNICATION

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Non Verbal Communication

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The words we use

Bodily actions and vocal qualities that typically accompany a verbal message

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Verbal Verbal CommunicationCommunication

Nonverbal Nonverbal CommunicationCommunication

IMPORTANCE OF NON-VERBAL IMPORTANCE OF NON-VERBAL COMMUNICATIONCOMMUNICATION

♦ only 7% of a message’s effect is carried by words ; listeners receive the other 93% through non -verbal means - Communication researcher Mehrabian

♦Over 65 percent of the social meaning of the messages we send to others are communicated non-verbally.

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“What you are speaks so loudly that I cannot hear

what you say”

-Ralph Waldo Emerson

Characteristics of Nonverbal Characteristics of Nonverbal CommunicationCommunication

Intentional or

unintentional

Ambiguous

Primary

Continuous

Multichanneled 6

Functions ofFunctions of Nonverbal Nonverbal CommunicationCommunication

To provide information

To regulate interaction

To express or hide emotion and affect

To present an image

To express power and control

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Regulate InteractionRegulate InteractionFacial expressions or gestures that are used to control or regulate the flow of a conversation

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Express Emotion or AffectExpress Emotion or Affect

Facial expressions and gestures that augment the verbal expression of feelings

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Types of Nonverbal Types of Nonverbal CommunicationCommunication

Kinesics Paralanguage Vocal interferences Spatial Usage Self-presentation

cues

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Everything

except the

words!

Everything

except the

words!

KinesicsKinesics

Eye ContactFacial expressionsEmoticonsGesturePostureTouch

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TouchTouch

Touching and being touched are essential to a healthy life

Touch can communicate power, empathy, understanding

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ParalanguageParalanguage

PitchVolumeRateQualityIntonation

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Vocal InterferencesVocal Interferences

Extraneous sounds or words that interrupt fluent speech◦“uh,” “um”◦“you know,” “like”

Place markersFiller

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Spatial UsageSpatial Usage

Proxemics◦Intimate distance

◦Personal distance

◦Social distance

◦Public Distance

Territory

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Personal Space at Work Personal Space at Work

Your officeYour deskA table in the cafeteria that you sit at regularly

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Color Influences Color Influences CommunicationCommunication

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Yellow cheers and

elevates moods

Red excitesand

stimulates

Blue comfortsand

soothes

In some cultures

black suggests mourning

In some cultures

white suggestspurity

Self-Presentation CuesSelf-Presentation Cues

Physical Appearance

Time (Chronemics)

Olfactory Communication

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Self-PresentationSelf-Presentation

What message do you wish to send with your choice of clothing and personal grooming?

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TimeTime

How do we manage and react to others’ management of time◦duration◦activity◦punctuality

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Cultural and Gender Cultural and Gender VariationsVariations

KinesicsParalanguageProxemics and TerritoryOlfactory Communication

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Nonverbal SignalsNonverbal SignalsVary from culture to culture

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What does this symbol mean to What does this symbol mean to you?you?

In the United States it is a symbol for good job

In Germany the number one

In Japan the number fiveIn Ghana an insultIn Malaysia the thumb is

used to point rather than a finger

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Improving Nonverbal Improving Nonverbal Communication SkillsCommunication Skills

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•When sending messages• Be conscious of nonverbal behavior• Be purposeful in use of nonverbals• Make sure nonverbals are not distracting• Match verbal and nonverbal communication• Adapt to the situation

Improving Nonverbal Improving Nonverbal Communication SkillsCommunication Skills

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•When receiving messages• Don’t automatically assume• Consider gender, culture and individual

differences• Pay attention to all aspects of nonverbal

communication• Use perception checking

Teachers should be aware of nonverbal Teachers should be aware of nonverbal behavior for three major reasons: behavior for three major reasons:

An awareness of nonverbal behavior will allow you to become better receivers of students' messages.

You will become a better sender of signals that reinforce learning.

This mode of communication increases the degree of the perceived psychological closeness between teacher and student.

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THANK YOU THANK YOU

Creating a climate that facilitates learning and retention demands good nonverbal skills.

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