PPT for Trainees

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    HDFC Standard Life Insurance

    Company Limited

    Welcome to

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    The Company

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    November 6, 2009

    History of The JointVenture

    Discussions commenced - January 1995

    Joint venture agreement signed - October 1995

    Joint venture agreement renewed - October 1998

    Life Insurance project team established - January 2000(Mumbai)

    Company officially incorporated - 14th August 2000

    First private sector Life Insurance company to be granted a

    certificate of registration - 23 October 2000 Shareholding - HDFC 76 %

    Standard Life 24 %

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    November 6, 2009

    Corporate StrengthsCorporate Strengths

    Strong Brand

    Customer base of over 2 million

    Stab

    le and exper

    ienced managemen

    t

    High service standards

    High quality loan portfolio

    Provision for contingencies

    Constanttechnologicalup gradation ofsystems One ofthe bestcapitaladequacy ratio

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    Integrated FinancialServicesIntegrated FinancialServices

    SECURITISATION

    Future Activities

    DISTRIBUTION HDFC CHUBBGENERAL INSURANCE

    CO. LTD.

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    CHANNELDEVELOPMENT

    Project TraineeProgramme

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    Objective

    Primary

    To leverage the Trainees resource for Financial ConsultantRecruitment and thereby beefing up the sales force

    Secondary

    To provide the trainees with valuable On-Jobtraining with anopportunity to Earn while you Learnwith regular stipend and anIncentive Scheme

    Promoting their communication/networking /convincing skills equipping them with experience pre-requisite for any salesrelated job

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    The Process

    Channel Development to select Project / Management Traineesfrom Business schools or referred by SMs

    CD team will give basic training / handholding to the trainees onrecruitment and give each trainee a weekly target for Projectreports

    Arrange training Seminar with Training Team for productKnowledge

    The Project trainees will pitch an opportunity for a BusinessPartner

    Weekly review on problems / feed back session with BranchManager / CD Team

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    SA

    LESDEVELOPMENT

    Project TraineeProgramme

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    PURPOSE OF TRAINING

    To consistently achieve / exceed sales targets bytapping potential leads and converting the same intocustomers.

    To carry out ethical selling and act as an interlinkbetween the customer and the company by providingtimely & adequate operational, Sales & after salessupport.

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    Training

    7 days of training will be provided by IRDA certified trainers at HDFCSLIC.

    After completing the training and clearing the IRDA exam the studentwill get educational certification from IRDA and license to work as acertified Financial Consultant.

    Every student will get a visiting card in his own name.

    November 6, 2009

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    BUSINESS RESULTS To Analyse the financial needs of the customer and suggest

    the right solution

    To plan , organise & conduct various creative activities likecorporate presentations, schools, malls to generate leadsor database for tele-calling

    To look for and seize opportunities to expand the networkcircle and gain business

    To create potential customers database

    To ensure compliance to all IRDA & company regulations(Ethical Selling)

    To follow DISHA (Need based selling)

    To guide, coach and monitor newly joined peers and workas a mentor to them

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    CUSTOMER RELATIONSHIPMANAGEMENT

    To interact regularly with customers to ensure a committed &partnership based relationship.

    To maintain outstanding relations with customers to ensure highpersistency.

    To review customers financial arrangements. To provide continuous after sales support to customers as and

    when required.

    To act as an interlink between the customer and the company byproviding timely & adequate operational & sales support.

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    Personal Attributes

    Demonstrated analytical ability

    Good networking and relationship skills.

    Exceptionally good spoken and written English (business

    language drafting) knowledge Should thrive on pressure environment and be able to achieve

    consistently in aggressive deadlines

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